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Recensioner av CoCo Key Omaha Hotel and Water Resort

2.5 out of 5
CoCo Key Omaha Hotel and Water Resort
3321 S 72Nd Street, Omaha, NE

Recensioner

5,6
10 - Fantastiskt i betyg. 115 av 842 recensioner" "
8 - Bra i betyg. 173 av 842 recensioner" "
6 - Okej i betyg. 159 av 842 recensioner" "
4 - Dåligt i betyg. 157 av 842 recensioner" "
2 - Väldigt dåligt i betyg. 238 av 842 recensioner" "

6,2/10

Renlighet

6,2/10

Personal och service

5,8/10

Bekvämligheter

5,6/10

Boendets skick och faciliteter

3,8/10

Hållbarhet

Recensioner

2/10 Väldigt dåligt

Desiree

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
I’m sickened by this hotel!! Do not book! We showed up to this hotel and it was abandoned and the water park was closed. No one was there. I contacted hotels.com and still haven’t got my money back!! And it’s been weeks since anyone has contacted me either.
Bodde här 2 nätter i juli 2021

2/10 Väldigt dåligt

Joseph

Bodde här 3 nätter i juli 2021

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We got rerouted to sister ho
Bodde här 1 natt i juli 2021

2/10 Väldigt dåligt

Verifierad resenär

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Just a note on the door…
We pulled up to an empty parking lot with a sign that read they were closed for renovations. No advanced warning, no email, no phone call. Just a note on the door. Typically renovations are planned so this took me by surprise when there were no issues taking my money and even sending an email about the water park passes being an additional cost and I should reserve them early!! 🙄
Bodde här 2 nätter i juli 2021

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Hotel was probably pretty nice in 1980.
Bodde här 1 natt i juli 2021

2/10 Väldigt dåligt

Verifierad resenär

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
hotel was out of business
The hotel was not in business. We will be requesting a refund
Bodde här 1 natt i juli 2021

2/10 Väldigt dåligt

Jessy

Bodde här 1 natt i juni 2021

2/10 Väldigt dåligt

Verifierad resenär

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Pool was closed & they were shutting down the next day
Bodde här 2 nätter i juli 2021

2/10 Väldigt dåligt

Verifierad resenär

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Definitely not a place for kids nor family oriented. Waited an hour to check in, place wasn’t clean, window shoot out. Go to my room and had people inside not to mention being loud. Definitely waiting to get my refund…
Bodde här 2 nätter i juli 2021

2/10 Väldigt dåligt

Verifierad resenär

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was dirty it was super hot in the room because the AC didn’t work right and was super dusty. I’ve never been able to get a hold of the front desk for my personal phone or from the N room phone. Just overall trash would never stay here again
Bodde här 1 natt i juli 2021

2/10 Väldigt dåligt

Verifierad resenär

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Advertising a water park, and the water park is closed indefinitely. Very dirty and questionable people hanging out inside and out.
Bodde här 1 natt i juli 2021

2/10 Väldigt dåligt

Verifierad resenär

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I only picked this hotel because if the water park. And i get thete, and they are shutting down permanently. So no water park, no breakfast. And to top it off...the power goes out all night. I almost never want to use expedia again
Bodde här 1 natt i juli 2021

2/10 Väldigt dåligt

Sara

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Knock this place down!
I think this place is on the verge of being demolished. The exterior has been in neglect for months, weeds growing everywhere. The front desk has no signage, and the staff helps when they feel like it. They also don't wear any type of uniform or matching shirts to tell who the staff is. Everything was dirty, stained or needing repair. My shower head sprayed out and up onto the wall/ceiling, causing water damage and or mold. The wall sockets showed damage, and the chair at the desk in the room had holes in it and the pleather had been peeling off for quite some time. All night long, other residents were occupying the hallways, being loud and using foul language, with no reprimand from hotel staff. In the morning, there were numerous ceiling tiles missing in the hallway, and bare wires dangling from an exit sign!
Bodde här 1 natt i juli 2021

8/10 Bra

Doug

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2021

2/10 Väldigt dåligt

Fonda

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
I want a refund
Pulled up to building. Dumpsters in parking lot no sign for hotel. Looked closed down. Coco keys was abandoned was told by locals they were tearing it down. Never found door to go in hotel. Pure dump
Hotel sign
Bodde här 2 nätter i juli 2021

2/10 Väldigt dåligt

Donovan

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Stay away!! Do not book!
Stay away! July 9 2021! This is a set up to get your money it’s not worth $340 for two nights!. We were under the impression the water was open when we reserved the room! We get there to check in and the original check in location was closed. So we followed the signs to the back of the other building to the other check in and there were two young men I’m guessing between 18-20 sitting in street clothes at the check in with no care in the world for customers service!! They were laughing and saying the entire place was going to be demolished and that the water park was closed!! We get to our room and look down and the entire floor is covered with stains (look at the attached pictures) between the bed and wall there was definitely a spot where someone had vomited!!! To top it off there was still a big gulp drink from a gas station still full sitting on the dresser!!! At this point I thought I was in a twilight zone and that there’s no way this is real!! I bring the big gulp down stairs and tell them this is unreal, there’s no way this is really happening! They asked me if I wanted to cancel my room and this is at 9:30pm. I don’t have many options so I asked for another room. The next wasn’t as bad but still gross stains on floor and dirty. We left and stayed at the holiday inn down the street!!
Bodde här 2 nätter i juli 2021

2/10 Väldigt dåligt

Richard

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Unacceptable hotel stay
We were in vacation and purchased our one night stay so that our kids could swim at the water park. The water park was the main picture on the advertisement. Awhile after we made the purchase, we got an email saying that the water park tickets may need to be purchased at the hotel. Then, we got to the hotel, which was very old and run down and dirty, and they said the water park is permanently closed and the hotel was closing the next morning…the day we checked out. We had no electricity the entire stay, it went out 15 minutes after we got there and didn’t come back until the next day as we were leaving. We spent around $250 and were extremely disappointing in this hotel.
Bodde här 1 natt i juli 2021

2/10 Väldigt dåligt

Verifierad resenär

Reste med familj och småbarn
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
It seemed we had to make different passes for the water resort. The staff send me a reply after I had booked it, saying that the water park was not covered in the charges. They were courteous. However the prices without the water park at $ 180 per night, seemed close to price gouging. The corridors were stinky, and after haivng paid that price, the place did not seem worth it. It should be delisted and the employees should be given like 1 to 2 years salary to fidn a job.
Bodde här 1 natt i juli 2021

2/10 Väldigt dåligt

Scott

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Didn't stay. They told me on check in that the hotel was closing and that I should rebook somewhere else.
Bodde här 1 natt i juli 2021

2/10 Väldigt dåligt

Jeff

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Cheap and unclean
Not a great place to stay. The Hotel was dirty. They did not vacuum the room. The carpet had dirt and other debris on it. i had to use a towel to clean my feet before getting into the bed.
Bodde här 1 natt i juni 2021

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i juni 2021

2/10 Väldigt dåligt

Robert

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Waste of time and money - I highly suggust not to book this unmarked hotel.
Bodde här 1 natt i juni 2021

8/10 Bra

Makayla

Bodde här 1 natt i juni 2021

2/10 Väldigt dåligt

Erin

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Don’t Stay Here
We arrived and found out the waterpark is closed and the hotel is being demolished soon. The hotel looks NOTHING like the pictures. Nothing is being maintained anymore, everything is dirty and trashed. AWFUL.
Bodde här 3 nätter i juli 2021

2/10 Väldigt dåligt

Verifierad resenär

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This place is no longer open, there were 3 men at the front part of the hotel, I felt very uncomfortable, when I asked when is the water park open one of the guys said oh it will not be open any more they are tearing the place down. Okay, also asked if they had a pool. The guy said no but the hotel across the street does we can see if they let you guys in. Another red flag was that one guy that checked us in had our keys to our room and went into the room were we were going to say and that seemed very off. We walked out let my husband know what had happened he went back in and the guy that went into the room that we were suppose to stay in was not at the front desk anymore. Had to find a different hotel to stay at midnight with my family. Cancel our reservation and went had to fight with them to give us our money back.
Bodde här 2 nätter i juli 2021

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The water park was close n they hadn't told me
Bodde här 2 nätter i juli 2021

2/10 Väldigt dåligt

Daniel

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
What a trash heap.
The place was renamed something else. The water park is closed. Another hotel in the vicinity allowed us access to their pool. The outside, and inside were flithy. It was really really run down. If I had been able to get a refund I would've. Don't waste your time folks. I've never stayed in a place that looked so run down. It was horrible.
Bodde här 1 natt i juni 2021

2/10 Väldigt dåligt

Verifierad resenär

Bodde här 2 nätter i juli 2021

2/10 Väldigt dåligt

Verifierad resenär

Reste med familj och småbarn
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Website stated the hotel had a pool and how we get out tickets to the waterpark. Upon checking we were i formed the waterpark was closed for good. Its not worth $300 without the waterpark.
Bodde här 1 natt i juli 2021

2/10 Väldigt dåligt

Verifierad resenär

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Complete trash and they water park is closed indefinitely. The entire place is going to be demolished in a few weeks!
Bodde här 2 nätter i juni 2021

10/10 Fantastiskt

Kevan

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juni 2021

2/10 Väldigt dåligt

Verifierad resenär

Bodde här 1 natt i juni 2021

2/10 Väldigt dåligt

Joe

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Beware
This hotel is not a resort. The building is so dirty and run down. The waterpark isnt open. After we checked in we found out they taking down the whole resort.
Bodde här 2 nätter i juni 2021

2/10 Väldigt dåligt

Heather

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
It was terrible, we did not get the correct room, correct beds, some of the lights didn't work in room, one tv did not work, and it smelled. I wouldn't recommend this hotel to anyone. The front desk was no help at all and there was no manager on duty.
Bodde här 3 nätter i juni 2021

2/10 Väldigt dåligt

Mike

Reste med familjen
Gillade inte: Rummets bekvämlighet
The hotel lied about having a water park when I made the reservation I called to check and they said it would be open till mid July as soon as I went to check in and he said the water park was closed and after walking in the hot sun all day and leaving the zoo early to go play at the waterpark it didn’t leave us frustrated it left us downright angry
Bodde här 1 natt i juni 2021

2/10 Väldigt dåligt

Verifierad resenär

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
I planned a trip to omaha for the waterpark. I,drove close to 3 hours to find out the waterpark was shut down over health code violations.i was not aware of this nor was i advised prior to coming. I may never use expedia again either
Bodde här 2 nätter i juni 2021

2/10 Väldigt dåligt

Verifierad resenär

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was miss leading. What was advertised was not what we got the room, was claustrophobia. The staff were lacking. But was told that it was covid related. I felt like i had to beg for pillow and blanket/sheets
Bodde här 2 nätter i juni 2021

2/10 Väldigt dåligt

Alfredo

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hotels.com bad service
My reservation was taken was no rooms available. Can’t call NO one in Hotels.com CAN ‘ T get no one to help me BAD service.. bad bad
Bodde här 1 natt i juni 2021

2/10 Väldigt dåligt

Herman

Bodde här 1 natt i juni 2021

2/10 Väldigt dåligt

Verifierad resenär

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Oh hell no.
No. No. No. Do not stay in this charade of a hotel. You are not staying in a place where you can use the water park. You are not staying in a hotel where there is someone to clean your room daily. You must hunt for the person to give you your key and your security guard will be sleeping on the job. Also, do not stay here if you have young children. Apparently, the Omaha police escorted a field trip group of kids on a bus away from this hotel because of various issues.
Bodde här 3 nätter i juni 2021

4/10 Dåligt

Mark

Reste med familjen
Gillade inte: Personal och service och boendets skick och faciliteter
Our experience was to say the least, terrible. Over priced,dirty, no amenities that were offered.
Bodde här 2 nätter i juni 2021

4/10 Dåligt

Verifierad resenär

Reste med familjen
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Poorly managed property. Poor service. Unfriendly staffs.
Bodde här 1 natt i juni 2021

8/10 Bra

Robert

Gillade: Renlighet och personal och service
Bodde här 1 natt i juni 2021

2/10 Väldigt dåligt

Verifierad resenär

Reste med familj och småbarn
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
There were rocks, hair, blood and syringe caps on the bed. We didn’t stay here. We checked in and checked out about 10 minutes after arriving. No one even cleaned the room and you could open the door without a key just by pushing the door. I would like a full refund!
Bodde här 3 nätter i juni 2021

4/10 Dåligt

Tanaya

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juni 2021

4/10 Dåligt

Verifierad resenär

Reste med sin partner
Gillade inte: Personal och service och boendets skick och faciliteter
No signs on the outside to let you know what it is. Lobby was terrible and again no signage.
Bodde här 1 natt i juni 2021

2/10 Väldigt dåligt

Verifierad resenär

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Worst hotel I’ve ever stayed at
Bodde här 4 nätter i juni 2021

2/10 Väldigt dåligt

Verifierad resenär

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel has been sold. Waterpark closed. We had to leave and find a new hotel.
Bodde här 1 natt i juni 2021

2/10 Väldigt dåligt

Alana

Bodde här 1 natt i juni 2021

6/10 Okej

Shane

Reste med familjen
Gillade inte: Boendets skick och faciliteter
Hotel is old. It was the only hotel available because of the CWS. Would not stay there again.
Bodde här 1 natt i juni 2021