Hotell med pool i Onalaska

“Our first stay at this location. The staff interaction was excellent. David was very professional and assisted us with great customer service. We could tell he had a very challenging customer on the phone and was staying calm and answered her questions in a pleasant and professional way. Our room was ok. I found the ADA features frustrating as a non ADA user. There was plenty of room for two hooks on the bathroom door, but all heights were lowered for ADA. Our towels touched the floor,...

“The hotel had an odor, the smell in the room was musty, carpets were filthy, really filthy, the pool they advertised was closed & covered in scum. Didn’t have the stomach to check out their free breakfast. Bedding had to be 20 years old, blankets were thinly worn, furniture was very old & banged up. Sink didn’t drain well, The type of place you double check to make sure there aren’t bedbugs. Didn’t see any! The desk clerks were friendly.”