Hotell nära Opera Memphis

“The rooms was very nice and the staff were very friendly.”

“Our stay was okay except for the mattress, we told staff three times that the mattress was uncomfortable and squeaked with each movement. We were told by maintenance he would replace but never saw him again. We slept on the mattress for 8 nights and nothing was done to correct the problem. Disabled rooms with a low mattress still the mattress should be comfortable, we have stayed in other hotels disabled rooms without such a low mattress, one other minor problem there was two televisions with...

“Staff was very friendly. The lobby ans rooms were nice and clean. Breakfast in the morning waa good!”

“The skirt of the bed was dirty, with white stains over a brown fabric. room 207. The furniture in the room looked old, chipped and scratched. The stove burners were all rusted. The tub drain was broken. The towels are cheap. The blanket was so thin that I couldn't get warm even turning the AC to a warmer setting. The doors to the rooms looked scratched and some dirty. Won't be coming back.”

“Pretty good ”

“The staff is so kind and helpful. The rooms were clean. The breakfast was great. We stayed two nights and both mornings the breakfast was slightly different. It was a great variety.”

“Good”

“Room was ok. Staff was very rude. Kitchen was ok. Parking was terrible. I will never go back!”

“Since it was a holiday weekend that might be the reason the cooking staff didn’t show up for breakfast. That was the only disappointment I have.”

“Property had recent flood damage and extremely loud remediation fans were on all night long in the hallways. Room smelled like a wet dog and like the previous guest smoked in it. Walls and doors had animal scratches all over them. Do not stay at this property”

“The free breakfast and 24 hr coffee is wonderful.”

“These rooms are incredibly expensive, yet it’s disheartening to find that they’re not cleaned daily. Our room was left in a state of disarray, with trash piled up and towels that had been used. We had to personally request a towel change, but nothing else was done to address the cleanliness issues. We will never return to this hotel. Instead, we’ll stick to the Westin downtown.”

“The room and staff were extremely friendly and the room was excellent”

“The comfortable beds, great location to Germantown Hospital while husband was treated there, great atmosphere and my fav, the front desk staff♥️”

“Love the room. Very comfortable for a quick stop through if you’re passing by. The room was very clean, but the hotel itself seems a little bit dated. Outside of that the staff was very nice and polite. Breakfast was great as well. Would def stay here again.”