We have stayed here multiple times. Usually no problem. The HOA upgraded the sliding glass doors for all of the building so it's much nicer. The view is beautiful, and Orange Beach and Harbour Place is a location we love. But, we had an issue with the TV's (all of them) and the owner didn't know the correct place to call and then they had to come and fix it and that was half a day of waiting. The owner offered not even a Thank You. Just told me that it wasn't her fault the TV wasn't working. With that philosophy nothing that happens is her fault. The TV's worked for a day then broke again and I let her know they weren't working and she called the company and informed me that they were coming back the next day. Again, no thank you for letting me know, etc. The TV's stopped working again in a day but we just let it go as we didn't want to waste more vacation days. So the property is clean, the location is nice and check in was fine. It was by far the worst interaction I have had with an owner in a long time. Just poor customer service.