The condo itself was stunning, spacious, spotless. The balcony was large & gave amazing views. Kitchen well stocked with everything you need, great applicants. We came in the busy season of July though, and the elevator situation was unreal. Being on the 29th floor, taking the stairs is not always ideal. We easily waited 30 minutes for an elevator at busy times (morning, evening around dinner). It was truly so bad I really don’t think I will ever book at this Phoenix again. Purhaps it isn’t as bad in other months, but everyone in the building agreed. Talking to other guests riding the elevators (you’ll likely stop at every floor trying to get where you want) others said it took them 2 hours to get to their condo when checking in. This is nothing the condo owners can control, but it truly is so frustrating that every other thing about this condo is wonderful expect for the elevators. Our toddler loved the splash pad & lazy river, and all the amenities were spotless. For the amount of people in this condo (thousands) there are only 6 eleveators.