Dear Paul, I appreciate you sharing your feedback following your stay at the HOMETOWNE STUDIOS ORANGE TX. You indicated that the front desk clerk was nice and helpful. However, I was saddened to read that your stay fell short of your expectations due to the insects you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,Oshane Red Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Chris. The staff and I at the HomeTowne Studios by Red Roof Orange, TX. appreciate your 5/5 score following your stay. I am thrilled that you appreciated our excellent prices, large rooms and the other highlights listed. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Dear Kim,Thank you for taking the time to share your feedback regarding your experience at the HOMETOWNE STUDIOS ORANGE TX. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with being misguided about the location of the property, the price being too expensive and the staff not being able to assist you as you would want. In regards to pricing, we are not privy to that information, however, prices change over time due to the competitiveness of the market. We are sorry you had a less than satisfactory experience, prompting your 1/5 rating. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience.Thank you again for posting your review. We do hope you will choose to stay with us again at Red Roof so we can have the opportunity to provide you with a better experience.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Dear Anna,Thank you for taking the time to tell us about your experience at the HOMETOWNE STUDIOS ORANGE TX. I am sorry that your experience did not meet your expectations. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria Red Roof Management RediResponse Specialist

Thank you. Joshua, for telling us about your stay at the HomeTowne Studios by Red Roof Orange, TX. I am glad that you were pleased with our property, despite the price not being to your liking. please accept our apologies for any inconvenience this may have caused. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so on your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,OliviaRed Roof ManagementRediResponse Specialist

Dear Jose,Thank you for taking the time to write a review of your stay at the HOMETOWNE STUDIOS ORANGE TX. I am happy you were pleased with our staff and found our hotel to be an awesome place to stay. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for your kind words and we look forward to your next stay at Red Roof.Sincerely,Red Roof Management

Dear MaryJane, Thank you for taking the time to share your feedback regarding your experience at the HomeTowne Studios by Red Roof Orange, TX. I am glad to read that you were pleased with the value to price ratio, that there was no hassle at check-in and the cleanliness of the room. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.We look forward to seeing you in your future travels. We hope to continue to provide great experiences for you. Sincerely, CarlaRed Roof ManagementRediResponse Specialist

Dear Demetrio, It is so wonderful to see that we at the HOMETOWNE STUDIOS ORANGE TX were able to provide you with a superior level of service and accommodations. We have high standards of hospitality and service, and we strive to give you the best experience at the best value. At Red Roof our primary goal is to provide a clean and comfortable stay for all our guests, and we are proud to have achieved that with your visit. We greatly appreciate the time you’ve taken to rate our hotel and we look forward to your next visit. Sincerely, Red Roof Management

Hello Angela,It’s great to see we have been scored an almost perfect 4/5 following your recent stay with us at the HOMETOWNE STUDIOS ORANGE TX. It was good to hear everything was fine with your stay. Your comments are encouragement as we aim to continuously provide comfortable stays for all our guests here at Red Roof.Thank you again for your kind remarks. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,Red Roof Management

Dear Luis, We at the HOMETOWNE STUDIOS ORANGE TX are thrilled to have earned your perfect scoring of 10/10 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Red Roof Management