Privat pool

Recensioner av Formosa Valley Resort by UNE Homes

4 out of 5
Formosa Valley Resort by UNE Homes
Formosa Vly Pl, Kissimmee, FL

Recensioner

9,4

Enastående

10 - Fantastiskt i betyg. 87 av 111 recensioner" "
8 - Bra i betyg. 18 av 111 recensioner" "
6 - Okej i betyg. 2 av 111 recensioner" "
4 - Dåligt i betyg. 1 av 111 recensioner" "
2 - Väldigt dåligt i betyg. 3 av 111 recensioner" "

9,4/10

Renlighet

9,4/10

Bekvämligheter

9,6/10

Boendets skick och faciliteter

9,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Brandon

Bodde här 3 nätter i april 2024
Svar från guests services team 1 maj 2024
Brandon, thank you for your 5 stars review! Hope to have you staying with us.

10/10 Fantastiskt

Kecia

Gillade: Renlighet
Loved the place
Bodde här 3 nätter i mars 2024
Svar från guest services team 21 apr. 2024
Kecia, Thank you for your kind words! We're thrilled to hear that you loved your stay with us. We hope to welcome you back again soon!

10/10 Fantastiskt

Dallas

Gillade: Renlighet och boendets skick och faciliteter
Very nice accomodations. We had an issue with the door code however they resolved it immediately. Very responsive.
Bodde här 3 nätter i mars 2024
Svar från guest services team 21 mars 2024
Dallas, thank you for your 5 stars review! We're glad to hear you enjoyed your accommodations overall. We apologize for the inconvenience with the door code but are pleased that we could swiftly resolve the issue for you. Your satisfaction is our priority, and we're always here to assist you promptly. We hope to host you again in the future!

10/10 Fantastiskt

Bruce

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Large 4 bedroom condo with lots of room and well later out!
Bodde här 7 nätter i mars 2024
Svar från guest services team 9 mars 2024
Bruce, thank you for the 5 stars review! We're delighted to hear that you enjoyed your stay in vacation home. We take pride in providing a well-laid-out space with plenty of room for our guests to relax and enjoy their time. We hope to welcome you back again soon!

6/10 Okej

Molly

Reste med familjen
The house was nice overall but the carpet was really stained and some spots were sticky. I felt uncomfortable walking barefoot in the house. I think the house is more meant for groups of college kids staying in Orlando but maybe not for families with little kids. The headboard in the master bedroom upstairs was also fabric and extremely dusty so I was a little paranoid. I didn’t complain about these issues while there because I didn’t feel like they were fixable and felt like for the price and location it was a pretty average rental. I don’t think we will be returning personally.
Bodde här 6 nätter i mars 2024
Svar från guest services team 8 mars 2024
Molly, thank you for your feedback. We're sorry to hear about the issues you encountered during your stay. We strive to provide a comfortable and enjoyable experience for all guests, and we regret that we fell short of your expectations in this instance. Had these concerns been brought to our attention during your stay, we would have been more than happy to address them promptly to ensure your comfort. We understand your perspective and will use your feedback to improve our services. We appreciate your honesty and hope to have the opportunity to host you again in the future, providing a more satisfactory experience.

10/10 Fantastiskt

Cristina

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Excelente!!
Bodde här 4 nätter i mars 2024
Svar från guest services team 21 mars 2024
Cristina, obrigado por sua avaliação 5 estrelas. Foi um prazer hospedá-la e esperamos vê-la de novo em breve!

10/10 Fantastiskt

Kathleen

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The townhouse was great; just as pictured! Maria was wonderful about checking in and responding to text. I would definitely stay here again!!
Bodde här 3 nätter i februari 2024
Svar från guest services team 29 feb. 2024
Kathleen, thank you so much for your kind words and positive feedback! We're thrilled to hear that you enjoyed your stay and that everything met your expectations. We truly appreciate your recommendation, and we would be delighted to welcome you back for another stay in the future!

10/10 Fantastiskt

JULIO

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
La propiedad es justo como las fotos, limpia, segura, cómoda súper amplia, en pocas palabras bonita y muy cómoda. Pequeño detalle la clara del cuarto de Harry potter rechina, eso hace incómoda la noche, pequeño detalle que se solucionó, excelente comunicación y muy agradable
Bodde här 7 nätter i februari 2024
Svar från guest services team 12 feb. 2024
Julio, gracias por su review 5 estrellas. Nos complace saber que disfrutó de su estancia en nuestra propiedad. Lamentamos escuchar sobre el detalle con la puerta del cuarto de Harry Potter; sin embargo, nos alegra saber que pudimos resolverlo para mejorar su comodidad. Agradecemos sus comentarios sobre nuestra excelente comunicación y nos alegra saber que disfrutó de una experiencia agradable en general. ¡Esperamos darle la bienvenida de nuevo en el futuro!

10/10 Fantastiskt

Teresa

Reste med familjen
Gillade: Renlighet och bekvämligheter
Our stay was very nice. It was truly a very nice, comfortable place to relax.
Bodde här 4 nätter i februari 2024
Svar från guest services team 9 feb. 2024
Teresa, we're delighted to hear that you enjoyed your stay with us! Providing a comfortable and relaxing environment for our guests is always our top priority. If you ever find yourself in the area again, we'd love to welcome you back for another enjoyable stay. Thank you for choosing our place, and we hope to see you again soon!

10/10 Fantastiskt

Hala

Reste med familj och småbarn
Gillade: Renlighet och boendets skick och faciliteter
We loved everything about this place! We honestly felt like we are at home, very comfortable and relaxed.
Bodde här 9 nätter i januari 2024
Svar från guest services team 4 feb. 2024
Hala, thank you so much for your wonderful review! We're thrilled to hear that you loved everything about your stay and that you felt right at home. We hope to welcome you back soon for another fantastic experience!

10/10 Fantastiskt

Aaron

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
This is my third time staying at this property, and its an amazing experience every single time. The property feels like home and every room has its own ensuite which makes like so much easier! Maria is a fantastic host with great communication. Check was so easy! The area has many food options and is barely 10 minutes away from Disney World! I will stay here again, and again, and again.
Bodde här 5 nätter i januari 2024
Svar från guest services team 22 jan. 2024
Aaron, Wow! We are truly honored to welcome you back for the third time to our property. Thank you for taking the time to share your incredible experience, and your loyalty means the world to us! We're committed to providing a fantastic experience for our guests, and we're overjoyed to learn that you plan to stay with us again. Thank you once again for choosing us as your preferred accommodation. We can't wait to host you on your next visit. We're here to make your time with us even more special.

10/10 Fantastiskt

Donielle

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Bodde här 4 nätter i januari 2024
Svar från guest services team 22 jan. 2024
Donielle, thank you for your review. We are super happy that you enjoyed your stay!

8/10 Bra

Aleksandr

Bodde här 3 nätter i december 2023
Svar från guest services team 22 jan. 2024
Aleksandr, thank you for your review. You are welcome to return at any time and we hope to see you back soon!

8/10 Bra

Rosana

Reste i grupp, Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Casa boa mas localização é ruim
o que não gostei foi da localização e de não ter academia no condomínio A casa é confortável
Bodde här 11 nätter i december 2023
Svar från guest services team 31 jan. 2024
Rosana, agradecemos por compartilhar sua experiência conosco e lamentamos que a localização não tenha atendido totalmente às suas expectativas. Queremos destacar que estamos a apenas 12 minutos dos parques da Disney, com conveniências como o Walmart a apenas 5 minutos de distância e uma variedade de lojas e restaurantes nas proximidades. Entendemos que a ausência de uma academia no condomínio pode ter sido uma desvantagem para você mas isso está informado na descrição da propriedade. No entanto, ficamos felizes em saber que encontrou nossa casa confortável durante sua estadia. Valorizamos seus comentários e esperamos que, apesar das questões de localização, você tenha tido uma estadia agradável conosco. Agradecemos por sua escolha de hospedagem conosco.

10/10 Fantastiskt

Ayesha

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
This is a fantastic "resort" for families. Two full bedrooms and two kids bedrooms, 5 bathrooms and everything you can imagine in your house including a pool! The only downside is that it didn't have other resort like activities besides the backyard pool and community pool. In any case, this was a great and comfortable experience.
Bodde här 4 nätter i december 2023
Svar från guest services team 22 jan. 2024
Ayesha, thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic experience at our property. Your feedback is invaluable, and we appreciate you sharing your experience. We understand the desire for additional resort-like activities, and we'll certainly take your suggestion into consideration as we strive to enhance our offerings. We're grateful for the opportunity to host you and provide a comfortable and enjoyable stay. If your travels bring you back to the area, we'd be honored to welcome you again!

10/10 Fantastiskt

Luz

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Me encantó , casa impecable súper céntrica .
Bodde här 4 nätter i december 2023
Svar från guest services team 22 jan. 2024
Luz, thank you for your 5 stars review. We are happy that you enjoyed your stay and hope to have you back soon!

10/10 Fantastiskt

Jayaprakash

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Good property perfect for a family!!
Bodde här 6 nätter i november 2023
Svar från guest services team 22 jan. 2024
Jayaprakash, thank you for taking the time to share your positive feedback! We're delighted to hear that you found our property to be a good fit for your family. Creating a welcoming and comfortable environment for our guests is our top priority, and we're glad to know that you enjoyed your stay. It was our pleasure to host you and your family, and we hope to have the opportunity to welcome you back in the future.

10/10 Fantastiskt

annisha

Bodde här 3 nätter i november 2023

10/10 Fantastiskt

bing, New York

Reste i grupp
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Nice rooms with private pool in backyard. Great lighting in the house, disney theme decor, great for family stays. Have everything you need, feel like your own house!
Bodde här 12 nätter i oktober 2023
Svar från guest services team 2 nov. 2023
Bing, thank you for your wonderful review! We're thrilled to hear that you enjoyed our property. It's always our aim to make our guests feel at home and provide everything you need for a great stay. We hope to host you again in the future and continue making your Orlando visit as enjoyable as possible.

10/10 Fantastiskt

Kevin

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
We were happy with the stay
Bodde här 4 nätter i oktober 2023
Svar från guest services team 2 nov. 2023
Kevin, thank you very much for the 5 stars review. We are also happy that you enjoyed your stay! Hope to see you back soon!

10/10 Fantastiskt

Danny

Gillade: Renlighet och boendets skick och faciliteter
Beautiful and comfortable property - very nice owner, will definitely be back! Thank you so much!
Bodde här 4 nätter i oktober 2023
Svar från guest services team 18 okt. 2023
Danny, thank you for your kind words and delightful review! We're thrilled to hear that you found our property beautiful and comfortable. It was a pleasure having you as our guest, and we're glad to know that you had a great experience. We look forward to welcoming you back on your next visit.

6/10 Okej

Frances

Reste med familjen
Gillade: Bekvämligheter
Gillade inte: Renlighet
A perfect location for visiting Disney parks. The property was pretty and comfy for a family of 8. Unfortunately, we found black bugs on the bed of 3 bedrooms and a cockroach on the left bedroom upstairs.
Bodde här 5 nätter i september 2023
Svar från guest services team 6 okt. 2023
Dear Frances, thank you for taking the time to share your feedback regarding your recent stay at our property. We sincerely apologize for the inconvenience you experienced during your visit. We take matters like this very seriously as the comfort and well-being of our guests are our top priorities. We are genuinely sorry to hear about the issues you encountered with bugs in some of the bedrooms. However, we would like to inform you that we were not aware of these problems as we were not contacted during your stay. We have a dedicated team on-site, available 24/7, who are always ready to assist our guests with any concerns they may have. Had we been notified, we would have taken immediate action to address the situation and ensure a more comfortable stay for you and your family. Please accept our sincerest apologies for any inconvenience this may have caused. We truly appreciate your feedback, and rest assured, we are taking steps to investigate and resolve the issue promptly. Your comments are invaluable to us as they help us improve our services and maintain the high standards our guests expect. Once again, we apologize for the disappointment you experienced and hope that you will give us another opportunity to serve you in the future. If you decide to stay with us again, please do not hesitate to reach out to so we can ensure your stay is flawless and enjoyable.

10/10 Fantastiskt

Emma

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Family holiday with 4 adults and 2 children, travelling from the UK. Town house was excellent, clean, very well presented, spacious and had everything we needed to dine in when needed. Loved the themed rooms for the kids! Good location, huge Walmart and places to eat within a 5 min drive. Disney was a 20min drive which for us was ideal. Highly recommend this property, communication with the host was good although they are not on site they were easily contactable, codes provided for access were easy to use.
Bodde här 14 nätter i september 2023
Svar från guest services team 5 okt. 2023
Emma, thank you for taking the time to share your wonderful experience with us! We're thrilled to hear that you and your family had a fantastic holiday at our property. We understand how important seamless communication and easy access are for our guests, and even though we're not on-site, we always strive to be readily available to assist our guests during their stay.Thank you for recommending our property. It was our pleasure hosting your family, and we hope to welcome you back in the future for another memorable stay.

10/10 Fantastiskt

Alain

Reste i grupp
Gillade: Renlighet och rummets bekvämlighet
Awesome place
The place is amazing, the location is great and super safe and extremely clean, my only recommendation is to upgrade the toilet paper and leave an extra roll of paper towels
Bodde här 3 nätter i september 2023
Svar från guest services team 5 okt. 2023
Alain, thank you for choosing to stay at our property, and for taking the time to share your feedback. We're delighted to hear that you found our place amazing and appreciated its great location and safety. We take pride in maintaining a high standard of cleanliness for our guests' comfort. Your suggestion about upgrading the toilet paper and providing an extra roll of paper towels is duly noted. We constantly strive to improve our guests' experience, and your input is invaluable in this regard.We hope you had a wonderful stay overall, and we'd be honored to welcome you back in the future. If you have any more suggestions or if there's anything specific you'd like during your next stay, please feel free to let us know.

10/10 Fantastiskt

Julio

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Nice property and very clean I’ll definitely come back
Bodde här 3 nätter i september 2023
Svar från guest services team 13 sep. 2023
Julio, thank you so much for your 5 stars review! We're delighted to hear that you enjoyed your stay and we look forward to welcoming you back on your next visit. Your satisfaction is our top priority, and we're committed to making your future visits just as enjoyable. See you again soon!

10/10 Fantastiskt

Sonis

Reste med familj och småbarn, Reste med familjen, Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
My family and I love this vacation house we spend a week the house was clean , spacious, no desk to check in all the emails received with the codes was accurate , definitely stay there again Thank u for the letting my family make memories
Bodde här 7 nätter i september 2023
Svar från guest service team 9 sep. 2023
Sonis, thank you so much for your wonderful review! We're delighted to hear that you and your family had such a fantastic stay at our vacation house. We look forward to hosting you again in the future and helping you create even more cherished memories. Your kind words mean a lot to us!

8/10 Bra

Melody

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Highly recommended other than the broken ice maker and the downstairs temperature....
Bodde här 3 nätter i september 2023
Svar från guest services team 13 sep. 2023
Melody, Thank you for your feedback and recommendation! We greatly appreciate your input, and we're sorry to hear about the issues with the broken ice maker and the temperature downstairs. Your comments help us identify areas for improvement, and we will certainly address these concerns to ensure a better experience for future guests. We're pleased to have had the opportunity to host you, and we hope you'll consider staying with us again.

8/10 Bra

Gisselle

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
👍
Bodde här 4 nätter i augusti 2023
Svar från guest services team 5 sep. 2023
Gisselle, thank you for your review! You are welcome to return at anytime!

10/10 Fantastiskt

Nestor A

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Everything was great will highly recommend
Bodde här 3 nätter i augusti 2023
Svar från guest services team 31 aug. 2023
Nestor, thank you for the 5 star review and for the recommendation. It means a lot to us. Hope to see you back soon!

10/10 Fantastiskt

Patience

Reste med familj och småbarn, Reste med familjen, Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Excellent!!
Bodde här 3 nätter i augusti 2023
Svar från guest services team 5 sep. 2023
Patience, thank you for the 5 stars review. We are happy that you enjoyed your stay!

10/10 Fantastiskt

Ahmed, Riyadh

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Clouse to attraction, new property and easy access. Excellent communication and prompt feedback provided by Maria to all of our enquiry., access to the unite and departee. Appreciated
Bodde här 23 nätter i juli 2023
Svar från guest services team 17 aug. 2023
Ahmed, thank you very much for the 5 stars review. It was a pleasure to host you and your family and we hope to see you back soon!

10/10 Fantastiskt

maryjemmyfelix

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Beautiful property.
Bodde här 4 nätter i augusti 2023
Svar från guest services team 31 aug. 2023
Mary, thank you for the 5 stars review. We are happy that you liked the home. You are welcome to return at any time!

10/10 Fantastiskt

orlando

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Sin duda alguna me hospedaría otra vez en esa casa , viajamos mi esposa he hijos 14,12,8,3 años , nos sobró un cuarto , todo en la casa está genial . No tengo ningún comentario en contra .
Bodde här 6 nätter i augusti 2023
Svar från guest services team 10 aug. 2023
Agradecemos mucho tus amables palabras! Nos alegra saber que disfrutaron su estadía en nuestra casa y que todo estuvo genial para ti, tu esposa e hijos. Sería un placer recibirlos nuevamente en el futuro. Siempre nos esforzamos por brindar la mejor experiencia posible. ¡Esperamos verte nuevamente pronto!

10/10 Fantastiskt

Orlando

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Sin pensarlo , volvería a hospedarme en esta casa . Viajé con mi esposa y mis 4 hijos , 14,12,8,3 años de edad . Todo de maravilla
Bodde här 6 nätter i augusti 2023
Svar från guest services team 9 aug. 2023
Orlando, thank you very much for the 5 stars review. We are happy that you liked the home and enjoyed your stay. You are welcome to return at any time!

10/10 Fantastiskt

Shareeda, Elkton

Reste med familj och småbarn, Reste i grupp, Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The property was clean and had all we needed for the most part. The pool seemed a bit dirty but nothing we couldn’t clean. I would recommend a portable high chair (we brought our own) but would be nice with the portable crib that is there. Low water pressure in master bathroom and front burner was not operational but all in all, really great place and the home itself was very clean and roomy. Our flight was delayed and Maria was excellent in having a late 4pm check out. Communication was great. I would definitely stay here again.
Bodde här 5 nätter i augusti 2023
Svar från guest services team 7 aug. 2023
Shareeda, thank you for the 5 stars review and taking the time to share your feedback! We're glad to hear that you found the property clean and well-equipped for the most part. Your suggestions about the portable high chair and crib are noted for future improvements.It's wonderful to know that had a great stay, and we would be thrilled to welcome you back again. Your satisfaction is our priority!

10/10 Fantastiskt

OKOLI

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
I had a welcoming experience. No single complaint. The children felt at home and we didn't miss our home as everything was present.
Bodde här 4 nätter i juli 2023
Svar från guest services team 30 juli 2023
Thank you so much for the kind review! We're so happy to hear that you and your children had a pleasant experience at our destination. We strive to make our guests feel at home and we are delighted that we were successful in doing that for your family. Thank you for your support and we look forward to seeing you again soon!

10/10 Fantastiskt

Manuel

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Just an awesome property, pictures are spot on, and the location is super convenient for using a rental car! We had a great time, felt like home and our kids loved the decorations on their rooms!
Bodde här 6 nätter i juli 2023
Svar från guest services team 17 juli 2023
Manuel, thank you so much for taking the time to share your wonderful review! We are so glad to hear that your family had a great time at the property and that you had an enjoyable trip, and we look forward to welcoming you back in the future!

10/10 Fantastiskt

Orangzab

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
It’s was nice and fun!
Bodde här 4 nätter i juli 2023
Svar från guest services team 16 juli 2023
Orangzab, thank you for the 5 stars review. Hope to see you back soon!

8/10 Bra

george

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Everything was nice and clean
Bodde här 7 nätter i juli 2023
Svar från guest services team 16 juli 2023
George, thank you for your review! We are glad to hear that you enjoyed our services and we appreciate your feedback. You are welcome to return at any time!

10/10 Fantastiskt

Kenny

Reste med familj och småbarn, Reste med familjen, Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Very clean and comfortable for a family of 14. The rooms were beautiful and spacious. My son did point out a good amount of bugs in one of the ceiling light fixtures. The tv remotes also took some time to sort out. They were programmed to different tvs through out the house. It also got pretty warm in the hottest part of the day. Granted, we had a full house in the middle of July… in Florida. A couple well placed ceiling fans would of been welcomed. All in all, my party and I were over the moon about staying in one place big enough for all of us and so close to all the entertainment. I will recommend this to anyone wanting to stay in the area and can’t wait to plan our next trip.
Bodde här 3 nätter i juli 2023
Svar från guest services team 15 juli 2023
Kenny, thank you for your 5 stars review! We apologize for the inconvenience with the television remotes and we will see how we can improve on the setup. We are glad that your group enjoyed staying with us and we look forward to hosting you again for your next stay.

8/10 Bra

Demetrice

Bodde här 3 nätter i juli 2023
Svar från guest services team 8 juli 2023
Demetrice, hope you enjoyed your stay and thank you for the review!

10/10 Fantastiskt

Jinan

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The best
Bodde här 6 nätter i juni 2023
Svar från guest services team 5 juli 2023
Jinan, we are happy that you enjoyed your stay. Thank you for the 5 stars review!

10/10 Fantastiskt

Jing

Gillade: Renlighet och rummets bekvämlighet
Bodde här 4 nätter i juni 2023
Svar från guest services team 24 juni 2023
Jing, thank you very much for the 10 stars review. We are super happy that you enjoyed your stay!

2/10 Väldigt dåligt

Marlen

Reste med familjen
Gillade inte: Renlighet och rummets bekvämlighet
Locked Out in The Middle of the Night!
Imagine arriving at the property after a full day at a Disney Park, putting in the gate code and pulling up to your unit, only to have your unit door code not work! There was no front desk, no emergency number and no one to help. We had to chat with the booking site and after several hours (yes, HOURS) were sent to a new hotel that the booking site found for us. Outrageous! There were 8 of us and we had no place to sleep or shower, or even use the restroom for almost 4 hours! The best part...I have yet to receive a reply from Maria, who I emailed more than a week ago, as this was happening.
Bodde här 5 nätter i juni 2023
Svar från Douglas Oliveira - general manager 25 juni 2023
Marlen, I am so sorry to hear about your experience. Our highest priority is to ensure that our guests have the best stay possible, and this clearly was not the case. I deeply regret this experience and want to make sure it doesn't happen again. I am in the process of investigating with my team what happened, because we never got any message from you, we were only aware of the situation when we were informed by Hotels.com that you were relocated. We called them and tried to understand what happened and reverse the situation and they informed it was not possible anymore. I hope you give us a chance to accommodate you in the future and that we can regain your trust and have you stay with us again.

10/10 Fantastiskt

WynterDawn

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 4 nätter i juni 2023
Svar från guest services team 21 juni 2023
Thank you for the 5 stars review!

10/10 Fantastiskt

Shaura

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Loved my stay will be returned
Bodde här 3 nätter i juni 2023
Svar från guest services team 13 juni 2023
Shaura, we are happy that you enjoyed your stay! You are welcome to return at any time!

10/10 Fantastiskt

Barbara M

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Simply a great stay, the insect thing doesn't exist or the air problem that some mentioned. the place is sparkling clean super accessible to all places. the super comfortable bed. I would definitely select this house again.
Bodde här 3 nätter i maj 2023
Svar från guest services team 2 juni 2023
Barbara, thank you very much for the great review. We are happy that you liked the home and enjoyed your stay. You are welcome to return at any time!

10/10 Fantastiskt

Melissia

Gillade: Renlighet och rummets bekvämlighet
Superb Stay
We loved the place. We stayed here for my daughter's graduation. We were all pleased. Everything was clean and like new. There was plenty of room for everyone to stretch out as they pleased. We also really loved having a restroom in every room. We will definitely stay here again.
Bodde här 3 nätter i maj 2023
Svar från guest services team 30 maj 2023
Melissia, thank you very much for the great review. We're so glad that you enjoyed your stay for your daughter's graduation. Our mission is to make sure our guests are comfortable and have everything they need to have an enjoyable stay. We're glad that you liked all the amenities that the rooms provided. We look forward to accommodating you and your family again soon.

10/10 Fantastiskt

Thomas

Reste med familjen
Gillade: Renlighet
Clean and accommodating
Bodde här 3 nätter i maj 2023
Svar från guest services team 29 maj 2023
Thomas, thank you very much for the 10 stars review. It was a pleasure hosting you and your family and we hope to see you back soon!

10/10 Fantastiskt

Tara

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The town house was clean, nicely decorated, had everything we needed for the week. They emailed everything we needed the day before. We will definitely be staying again. Close to everything.
Bodde här 7 nätter i maj 2023
Svar från guest services team 16 maj 2023
Tara, we are happy that you liked the home and enjoyed your stay. Thank you for the 5 stars review!