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Recensioner av Lucaya Resort by FunQuest Vacation

3 out of 5
Lucaya Resort by FunQuest Vacation
3040 Polynesian Isle Blvd, Kissimmee, FL

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 24 av 57 recensioner" "
8 - Bra i betyg. 21 av 57 recensioner" "
6 - Okej i betyg. 4 av 57 recensioner" "
4 - Dåligt i betyg. 5 av 57 recensioner" "
2 - Väldigt dåligt i betyg. 3 av 57 recensioner" "

8,0/10

Renlighet

7,2/10

Personal och service

8,4/10

Boendets skick och faciliteter

Recensioner

2/10 Väldigt dåligt

Verifierad resenär

Reste i grupp, Affärsresenär
Gillade inte: Personal och service
出発前に届いたメールに誤りがありチェックイン出来なかった。 夜到着だったのにゲートが開かず施設内に入れず 夜で誰も電話に出ないし最悪
Bodde här 6 nätter i januari 2019

10/10 Fantastiskt

Alessandro, Port Jefferson, NY

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
everything was perfect we were there for a business trip having this home fit our needs exactly everything was excellent will use again in the future
Bodde här 3 nätter i november 2018

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet och boendets skick och faciliteter
They forgot to tell us gate code, villa number and door passcode, so we lost almost 30min figuring it out with the clubhouse personnel who did not know anything about this info (after speaking to 2 persons they discovered the name of the owners so they could give us a number to call). Internet at the villa was on and off. There were no floor towels for the bathrooms. Leaving that aside, out stay was very comfortable and would come back again.
Bodde här 3 nätter i september 2018

8/10 Bra

Arnald, bahamas

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Very nice place.
Love the location, privacy and the clean condition.
Bodde här 6 nätter i juni 2018

10/10 Fantastiskt

Eileen, Patterson, NY

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Family of 5
We rented a 4 bedroom and it was surprisingly tooo big for us. The accommodations were extremely clean and spacious. It offered every amenity possible. The pool area and grounds were beautiful and appreciated the manicured landscaping. This place EXCEEDED our expectations. Great job!! Easy to reserve, easy to get in and out. Ridiculously close to ALLLLL Disney Parks.
Bodde här 4 nätter i juni 2018

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A Great Place to Stay to See Mickey Mouse!
I was at the Lucaya Resort in my mandatory evacuation from Hurricane Irma (I live about 150 yards from Sarasota Bay), but I promised myself I would go back the next time I'm intending to see Disney World. Gracious and friendly staff and a really pretty condo. I stayed at a 3 bedroom 2 bath condominium with a full that was well maintained. I loved the convenient check-in system that was used by Lucaya and everything about my stay. True, I lost power due to the hurricane, but that was not the fault of the resort. I recommend this location if you will be in the Orlando resort area -- particularly if much of your time will be in Disney World.
Bodde här 3 nätter i september 2017

8/10 Bra

Stella

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
We love this place,going back for sure
Nuce place for a family vacation
Bodde här 7 nätter i augusti 2017

8/10 Bra

AA, Dubai, UAE

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Nice
The reason why i didnt rate this town house Excellent- because I had a hard time locating this place. Google maps had you going around in circles. There are two places with similar names, which cause confusion of the address. And there was no direct number or representive to get help. The rooms were nice and the place was clean.
Bodde här 10 nätter i juli 2017

2/10 Väldigt dåligt

Eloise

Gillade inte: Personal och service och boendets skick och faciliteter
Don't go here unless you want to be disappointed
FIrst off our ac wasn't working. When we went to the front office all they could say was they weren't responsible for anything in the rooms. Then we didn't have any towels at all. It took us almost 2 days into our vacation just to get in touch with funquest management. The service is horrible. I wouldn't recommend it at all. Also they only have 1 remote to control four tvs. Which is insane might I add. The cleanlines I give it three stars. the location 4 stars. As far as quality of service I would give it a zero for poor service . Nobody In the office is responsible for anything so don't go to them for help . When we stayed last year it was much better . Something changed because this year was atrocious across the board.
Bodde här 3 nätter i juni 2017

4/10 Dåligt

Verifierad resenär

Gillade inte: Personal och service
The worst
I think was horrible. Refrigerator was not working reported it and to no avail. Lost my groceries I purchase upon arrival. The eve before I left best buy showed up with a new refrigerator we were never informed of the delivery. Heard a new Knocking at night was not expecting anyone only to learn it was best buy making a delivery.
Bodde här 5 nätter i juni 2017

8/10 Bra

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Very good
Booked through a Fun Quest Vacation. The good ...Stayed here in May 2017. Three adults two kids lots of space in the three bedrooms with two bathrooms. Very clean had washer/dryer with full kitchen and nice dining table. Very close to Walmart, Publix and general attractions like old town, flea markets and the parks watch out for the traffic. The beds were comfortable with lots of covers and towels. Each bedroom had a tv but had trouble with one as it had the wrong remote. Very friendly people at the club house. They charge 25 cents to print a page not bad if you're not printing a lot and just need e-tickets or a boarding pass. There was a big pool with a hot tub and a small gym at the club house. The place both inside and out was very quiet. The bad .. I had to keep calling Fun Quest Vacation to get directions and access code for the front gate and the condo. The people at the club house / front desk has nothing to do with your booking. The guy at Fun Quest eventually sent me the info on text about 2 hours before I arrived. Good thing my phone had roaming as I was traveling from overseas to Orlando. Except for the very late information on the condo all others things went good. I would recommend Lucaya.
Bodde här 7 nätter i maj 2017

8/10 Bra

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
business but very relaxing
it was great, it accommodated the entire family

2/10 Väldigt dåligt

Cesar, Sao Paulo

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
mudaram nos de condomínio erro Expedia.
Gostaria de deixar por escrito o ocorrido comigo e minha família. Fiz a reserva, paguei e liguei 2 vezes para o Expedia para confirmar se estava tudo ok e se eu precisaria apresentar mais algum documento na portaria do condomínio. O mesmo disse que era apenas o voucher do itinerário e que estava tudo ok. Porem chegando lá no endereço mencionado no voucher não achavam a nossa reserva neste condomínio e que também que precisaríamos de uma senha para poder entrar. Ao ligar no Expedia, descobri que eles não haviam me enviado estes dados que eram de extrema importância para que não tivéssemos este problema e além disso quando mandaram a senha veio com um endereço totalmente diferente inclusive o nome do condomínio era em outro lugar a aproximadamente 10 minutos de distancia do que havia no voucher. (ficamos hospedados no Villas At Seven Dwarfs) !!!!!!!! Ou seja, chegando lá nos mandaram para outro condomínio no qual não contratamos. Extremamente desagradável o que ocorreu!!! Este tipo de problema não pode acontecer novamente. Chegamos cansados da viagem e passar por tudo isso!!!! E ainda não ficar no condomínio que reservei !!!! Inaceitável.

10/10 Fantastiskt

Sharyn, Vermont

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great place for familes.
We really enjoyed staying here. We stayed in a 3 bedroom condo. We are a family with two teenagers. It was great because there was plenty of space for us to spread out. The unit was very clean and home-like. We also spent time at the pool and it was great too. We did not arrive until midnight but received the gate access code and code to the unit in an email the day before. Keep in mind that unlike a hotel you will need to buy things like toilet paper. paper towels, dish detergent and laundry detergent. They do provide towels, but there is no cleaning service while guests are there.

8/10 Bra

Alex, Rio de Janeiro

Gillade: Personal och service och boendets skick och faciliteter
Hotel agradável e perto dos pontos de interesses
Muito boa e com certeza retornarei para o mesmo hotel nas próximas férias.

8/10 Bra

Kaysa, Toronto

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Great Location. Close to a lot of activities
Gated townhouse complex. Felt very safe. Shared facilities were clean (clubhouse, pool and hot tub). Games room in club house did not have any working xbox games so bring your own if you intend to use the xbox. The unit I rented (2105) was very clean and included all the basic amenities. Full kitchen with pots, pans and dishes. Walmart was close (1mile) so I was able to stock up on groceries (stayed for 1 week). Items not included (dishwashing soap, laundry detergent, toilet paper, shower soap) so bring your own. Bed in the master bedroom was very uncomfortable. I suggest a new mattress. Wifi was slow at times and other times did not connect at all. 2 of the 3 TVs on the upper level (bedrooms) was not working. The check in procedure could have been communicated better (either by expedia or the property manager). I was unaware that I would be getting an email on the day of my check in which includes the gate code, door code and wifi password. For people traveling from out of country (like me) and don't have a data plan or access to their emails on the date of travel, this could be frustrating. I suggest travellers be made aware that they need to check their emails ON THE DAY OF CHECK-IN when they book their stay. I would definitely stay here again as the location can't be beat but recommend more clarity to the check in procedure and an upgraded mattress (for unit 2105)

8/10 Bra

javier

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Limpio nuevo y cómodo
Excelente y cómodo lo que espera de la villa

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
no noise, nice place
great place to get a rest.kids enjoyed every moment

8/10 Bra

Dwayne, Alpine New Jersey

Gillade: Boendets skick och faciliteter
Gillade inte: Renlighet, personal och service och rummets bekvämlighet
Nice townhouse bud dirty linens.
We stayed at 2956 Lucayan Harbour Circle , from Tuesday August 30th,2016 to September 6th. The townhouse was good as I have stayed here but at other different units. The only problem is getting through with management is hit or miss. We arrived and the pillow cases and the bed sheet was not clean. I call and up to this day no one never called me back so we ended up buying our own sheets and pillow cases for the beds. The downstairs king size and upstairs queen size bed was very noisey. Overall the community is very quiet and very clean.

8/10 Bra

JOSE E., Puerto Rico

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lucaya kissimmee
Excellent

10/10 Fantastiskt

Darryl and lety, connecticut

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hidden quiete
Was off the beaten path. But just close enough to main streets. Shops ans restaurants right down the block . Clean big rooms right near the pool! Great place to stay . Staff visible but little or no interactions ( good )

8/10 Bra

Daniel, Dallas tx

Gillade: Personal och service och boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
GREAT VALUE CONDO
BEDS WHERE TERRIBLE AND BLANKETS WERE NOT CLEAN AT ALL... THEY LOOKS OLD AND DIRTY

10/10 Fantastiskt

DOUGLAS, SAO PAULO ZN

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
TUDO PERTO
DEMOROU PARA CONSEGUIR FALAR COM RESPONSAVEL E SOMENTE APOS 2:30HS CONSEGUIMOS E ADENTRAMOS

8/10 Bra

Paula C, São Paulo

Gillade: Rummets bekvämlighet
Gostamos muito da casa,ampla ,bem iluminada,equipado com os utensílios necessários para o preparo rápido das refeições.O único incomodo foi que só chegar me deparei com inúmeros insetos caminhando pela casa ,sendo que tive acesso a outras casas que não tinham o mesmo inseto !Falamos na recepção e o responsável achou estranho pois não é o habitual ,em Orlando eu nunca vi insetos em qualquer lugar q me hospedei ,acredito que falte dedetizar a casa e isso mostra um certo descuido com o imóvel ,também achei as toalhas gastas e não encontrei a casa muito limpa no geral .O acesso ao imóvel foi tranquilo ,recebemos a senha com antecedência !

4/10 Dåligt

Laqueta

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Dirty sheets, blankets
Got there early when the previous guest were leaving. Sat in my car while housekeeping came to clean the room. DID NOT CHANGE SHEETS ON ANY BEDS. Couldn't reach anyone by phone and the address that is listed is not there's. Emailed someone at customers service who stated that the sheets where changed before I arrived. I sat I in my car parked next to the man who cleaned the home and he didn't not come out with clean sheets. I went to the Walmart and purchased sleep bags and towels. Sheets and blankets had stains all over them. That's disgusting and not sanitary .

10/10 Fantastiskt

Alexis, Oscar, La

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay y'all!
Stay was great beds jus was loud and noisy

8/10 Bra

jason, Spring, TX

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lucaya Resort was perfect for my family of 10's vacation to Universal Studios. The townhome was clean and well appointed (washer and dryer in room). Theme parks are within 15 minutes and Walmart is less than 2 miles away. Several breakfast and dining options are very close as well. The hotel grounds are well kept and beautiful. The pool/hot tub were a nice bonus, but did close promptly at 10pm. The only problem with our room was that the dryer did not work well.

10/10 Fantastiskt

Alexis, Oscar, La

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Super!
It was a great stay. I felt safe and I had fun. Pool was great. The beds are just so loud please change mistresses and it'll be super

10/10 Fantastiskt

leslie , miami

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
everything great
It was awesome. Only thing is next time I will take some pillow cases and sheets. Everything else was great. Loved it and the kids were so happy

8/10 Bra

Izabel, São Paulo

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ótimo
Resort super aconchegante bom para quem vai com a família

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent service...every question was answered Clean rooms and homy

10/10 Fantastiskt

Elaine, UK

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Great house in fantastic location.
Unfortunately Funquest did not offer a good service. We rang several times for a security box safe number and had an unusable iron and hairdryer as well as a TV with a poor picture. I e mailed twice and left messages no one returned my call, someone did come in and leave a rude note to ask us to fill out our contract when we weren't there. We had no change of towels as promised in 12 days and no one visited at all. This poor service let the experience down as all superb otherwise.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Not bad
Stayed in a 3BR TH with spouse and 3 kids. WiFi is very slow. Pool/hot tub is nice. Gym is a bit under-equipped but acceptable. Dishwasher/washer/dryer are a bit noisy. Clubhouse has a children play area with xbox consoles and the reception people are friendly and helpful.

8/10 Bra

Paulo, Itatiba

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Recomendado, com ressalvas para crianças pequenas
Excelente condomínio, casa completa, com lavanderia, suíte, utensílios etc. Apenas restrição para que viaja com criança pequena, que está começando a andar. Há risco com as escadas, pois são sobrados e não há bloqueio para acesso, e também as maçanetas das portas são todas muito baixas, permitindo quena criança as abra, ainda tendo acesso à cozinha, estilo americana, fica aberta sem opção de fechamento.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
We had 7 in a 4 bed 3 bath condo and had plenty of room. The condo was very clean. The beds were ok, very firm. Make sure you bring or buy your own paper and bath products, only one roll of toilet paper per bathroom and one small bar of soap. There is a washer and dryer, but no detergent or softener. The condo is in a great location. Can easily walk to several restaurants. Close to all the parks.

4/10 Dåligt

Verifierad resenär

Gillade: Rummets bekvämlighet
Gillade inte: Personal och service
It's all about who the management company.
This is a complex of about 200 villas that are owned by a bunch of management companies. If the management company is good, then you will have a good experience, as the properties were generally well maintained and spacious. I booked this through Expedia, and it said by Funquest. This management company was not good. It's not run like a hotel. We didn't know this and we arrived at 10am and wanted to check in our luggage so we could go exploring. There was no front desk, only a clubhouse. The man was nice there but said he couldn't really help us. He gave us a couple of numbers to try and told us we should have received an email a few days before with the code to get into the parking lot (we just followed another car into the parking lot), the number of the villa and a code to get in. I never received anything. I called the numbers, and Expedia. Expedia couldn't really help and they really shouldn't list this place because it's not like well run. We finally got a hold of the guy from Funquest. He said we should have gotten an email but I told him we didn't. He said to check my spam and he will email me now in a few minutes. I could hear him typing. If he sent it wouldn't he have a copy and not need to retype it all? The place was fine and spacious, but there were no extra amenities. We ran out of toilet paper and not a single roll? I had to go out at night and buy it. No shampoo, etc. Charge me more and put the little extras and some pool towels! Would not recommend.

6/10 Okej

Debra, NYC

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Watch Out For The Gate
Unit was large and in overall good condition, extremely clean except for dusty (and unnecessary) silk plants. Directions provided via email (address, unit #, gate code etc.) were accurate. Worst issue we had was: the complex's gate does NOT sense if a car is still present before closing...gate closed on our rental car and scratched it, necessitating a damage claim with insurance and rental car company...completely unacceptable!

10/10 Fantastiskt

Verifierad resenär

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Renlighet
Excelente, tudo perfeito. Só não havia serviço de quarto mas isso não prejudica em nada o hotel resort

8/10 Bra

Camila, Sao Paulo

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Confortável e prática
Casa muito boa, estávamos em 5 adultos e 2 crianças. A casa administrada pela FunQuest estava muito limpa e arrumada quando chegamos, tinha utensílios de cozinha, roupa de cama e banho. A casa tinha 4 quartos ( 2 suites com cama king e 2 quartos com 2 camas de solteiro cada mais um banheiro), tinha maquina de lavar e secar roupa, aspirador, ferro de passar, maquina lava-louça. Na cozinha vc encontra todos os utensilios necessarios (nao esqueça de passa no supermercado para conprar detergente e bucha para lavar a louça), só achamos falta de panos de prato, q acabamos comprando. O condomínio é ótimo, perto de tudo, muito tranquilo. Antes de chegar recebemos por email a senha do portao de entrada e da casa, nem precisamos passar pela administração. Minha única reclamação seria sobre os colchõoes das camas, muito moles e barulhentos, precisando de reposição. Valeu a experiência de ficar em casa, gostamos muito e vamos voltar!

10/10 Fantastiskt

Airton, POA,Brasil

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Tudo Otimo!
Não tem o que se falar, a casa é otima, localização e infra estrutura muito boas.

10/10 Fantastiskt

Erik, Jacksonville

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay for training in Orlando
Much better price than the convention center and we were able to get one Condo rather than 2 rooms. The rooms and kitchen were clean and comfortable. The check in and out process was painless. Definitely one to keep in our minds for other area training.

8/10 Bra

shany

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Great
It was a good one

6/10 Okej

luis, miami

Gillade inte: Personal och service
never see a premise employee just the security guard that show us the building and ho to get in don forget the code for the gate or for you room or you stay out all night

4/10 Dåligt

frequent travel, Jacksonville to Orlando

Gillade: Boendets skick och faciliteter
Gillade inte: Renlighet, personal och service och rummets bekvämlighet
Poop in towels
We found stains and poop in the towels that were folded for us to use. There were cracked cups for drinking, remotes didn't have batteries. The upstairs TV didn't work. There were no instructions on the pool and hot tub or that there was vending in the club house and so forth. This is also the first time I have rented from a property manager and not done a "check in" . I filled out the paperwork that FunQuest left for us and hope they reevaluate their cleaning staff. my husband found a receipt from 3 weeks prior on the floor next to the bed, obviously from someone who had stayed there. I would NOT recommend this nor will I rent from FunQuest again in the future.

10/10 Fantastiskt

Marcos

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

8/10 Bra

Sidney

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

Debra, Texas

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Enjoyed it!
This was our second time to stay- Great place to stay! Would recommend alerting guests that they are required to bring their own toilet paper (only one roll supplied per bathroom) and small bathroom towels.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
We have a great time.
Place is awesome. Full kitchen and very clean. This is my 3rd time in this place and I will stay here again.

10/10 Fantastiskt

Frequent Park V, May

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Best home for location and comfort for price.
This will probably be my go to place when staying in Orlando. Not only was the location incredible, but the home had EVERYTHING we needed for our family. Clean, comfortable and convenient. The townhome was secured and parking was right in front of door. Amenities included a pool, spa and playground. The home was fully equipped with everything to make the stay comfortable (plates, utensils, wash and dryer, extra towels and sheets). You must stay to experience.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very nice hotel and very comfortable
It was a very good experience. My family was very surprise and happy with everything.