2 utomhuspooler, cabanor (tilläggsavgift) och parasoller

Recensioner av Sheraton Orlando Lake Buena Vista Resort

4 out of 5
Sheraton Orlando Lake Buena Vista Resort
12205 S Apopka Vineland Rd, Orlando, FL

Recensioner

7,4

Bra

10 - Fantastiskt i betyg. 417 av 1026 recensioner" "
8 - Bra i betyg. 216 av 1026 recensioner" "
6 - Okej i betyg. 147 av 1026 recensioner" "
4 - Dåligt i betyg. 114 av 1026 recensioner" "
2 - Väldigt dåligt i betyg. 132 av 1026 recensioner" "

7,6/10

Renlighet

7,8/10

Personal och service

7,4/10

Bekvämligheter

7,2/10

Boendets skick och faciliteter

7,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Magnus

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra hotell med bra läge
Mycket trevligt boende bara 5 minuter med bil från Disney Springs och 15 minuter med bil till Disneyworld. Fint och skyddat poolområde med en varm och en kall pool. Den varma poolen hade en liten vattenrutschkana som barnen älskade. Mycket bra frukost med rikt utbud. Även med en person som står och lagar omeletter enligt dina önskemål. Starbuckskaffe ingår i frukosten. Om man vill sova lugnt lite tidigare på kvällen så ta ej ett rum mot poolen/innergården. Man hör musiken från baren fram till kl 22 på kvällarna då baren vid poolen stänger.
Bodde här 3 nätter i januari 2022
Svar från General Manager 14 jan. 2022
Dear Magnus, We're so happy to hear that you had an enjoyable experience with us at Sheraton Orlando Lake Buena Vista Resort and that our prime location and tasty breakfast were perfect for your needs. Please come back and see us again the next time you're in Central Florida.

8/10 Bra

Gerardo

Gillade: Renlighet och personal och service
A good and affordable option for a couple of nights; facilities a little old.
Bodde här 3 nätter i maj 2024

8/10 Bra

Erica

Reste med sin partner
Gillade: Bekvämligheter och boendets skick och faciliteter
The stay was great. However they can use some updated showers instead of tubs . But overall is was great will stay again soon
Bodde här 3 nätter i maj 2024
Svar från General Manager 22 maj 2024
Dear Erica,We always enjoy hearing from our guests, and we thank you for taking the time to share your feedback with us. Your feedback about the bathroom will be kept in mind, and we appreciate knowing how your time with us could have been even better. We hope that your time in Orlando was memorable and that you will plan to return in the future. That said, please keep us in mind for your accommodations again.

6/10 Okej

Angela

Reste med familjen
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
This hotel is run down. Enough with the air freshener in the lobby….gross! Masking musty old smells. If you are sensitive to odors avoid this place. The staff was rude especially in the Springboard Marketplace for morning coffee. There are NO USB chargers in the rooms so don't forget your block. I called down about it and never was called back…$20.00 at the store. There are three buildings and the one we were first assigned to smelled horrible and moldy. We went to the front desk and requested a new room; they were unapologetic. The balcony in our room had old worn furniture and the A/C unit drains onto the balcony and it has a large stained slimy area making half the small balcony unusable. I prepaid and it was non-refundable or I would have found a new hotel.
Bodde här 5 nätter i maj 2024
Svar från General Manager 22 maj 2024
Dear Angela,Thank you for bringing these concerns to our attention. We are disheartened to hear about your unpleasant experience. We'll investigate these issues immediately to address air quality, staff training, and room amenities. Your frustration is understandable. We hope to regain your trust with improved service in the future.

10/10 Fantastiskt

Hemangiben

Reste i grupp
Gillade: Bekvämligheter
Good hospitality an clean
Bodde här 4 nätter i maj 2024
Svar från General Manager 22 maj 2024
Dear Hemangiben,Thank you for your feedback! We're glad you appreciated our hospitality and cleanliness. We hope to welcome you back to Sheraton Orlando Lake Buena Vista Resort for another enjoyable stay.

10/10 Fantastiskt

James

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Onsite day spa, indoor and onsite dining options, to include breakfast. This site has a fabulous pool and lounge area.
Bodde här 2 nätter i maj 2024
Svar från General Manager 15 maj 2024
Dear James,We're honored to have received your five-star rating! Thank you for highlighting our relaxing onsite day spa, delicious dining offerings, and sparkling pool. We're so happy that you enjoyed everything about your stay. It would be our pleasure to welcome you back to Sheraton Orlando Lake Buena Vista Resort any time.

8/10 Bra

Susan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The hotel was very clean as was the outside grounds and pool area. The staff was very helpful and friendly.
Bodde här 1 natt i maj 2024
Svar från General Manager 15 maj 2024
Dear Susan,Thank you for staying with us and highlighting our sparkling facilities and pool area. Also, thank you for your kind words regarding our team's extraordinary service, and should your travels bring you back to the area, we hope you will consider staying with us at Sheraton Orlando Lake Buena Vista Resort.

10/10 Fantastiskt

Kristy, Port St Lucie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Being so close to Disney parks
Bodde här 2 nätter i maj 2024
Svar från General Manager 15 maj 2024
Dear Kristy,Thank you for taking the time to share your thoughts with us. Our location is something we are very proud of, and we are glad we are glad our proximity to the Disney parks was convenient. We had a wonderful time hosting you, and we would love to welcome you back the next time you're in the area.

10/10 Fantastiskt

Georgino Mathias

Reste med familj och småbarn, Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Pool jacuzzi game room friendly staff
Bodde här 5 nätter i april 2024
Svar från General Manager 6 maj 2024
Dear Georgino,Thanks so much for staying with us at Sheraton Orlando Lake Buena Vista Resort! We are thrilled you enjoyed our wonderful amenities, and we're glad our friendly staff made your stay an exceptional one! We hope you'll consider staying with us again next time you come to Central Florida.

10/10 Fantastiskt

James

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i april 2024

8/10 Bra

Roberto

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Heni

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024

6/10 Okej

Julie

Reste med familjen
Gillade: Renlighet
While the price for this hotel seemed great when making reservation, what they don’t advertise is the fact that they charge $25 per day for parking AND $25 per day for a “resort fee!” While there was a pool, I don’t know how they can charge a resort fee of any kind. So, an additional $50 per day basically. Why not just add it to the total room price up front? I hate the bait and switch! So annoying!
Bodde här 2 nätter i april 2024
Svar från General Manager 29 apr. 2024
Dear Julie,Thank you for your feedback. We understand your frustration regarding parking and the resort fee. Transparency is crucial, and your comments are invaluable as we strive to enhance our guest experience. We hope to better meet your expectations in the future.

10/10 Fantastiskt

Melissa

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff are all fantastic there were 2 people in the mornings that we would see and they made you feel like you are family.
Bodde här 5 nätter i april 2024
Svar från General Manager 29 apr. 2024
Dear Melissa,We're thrilled that our morning team members made you feel like part of the family. Providing exceptional hospitality and creating a welcoming atmosphere is what we strive for. Your kind words will be shared with our team, and we can't wait to welcome you back to Sheraton Orlando Lake Buena Vista Resort.

6/10 Okej

Joseph

Affärsresenär, Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Room smelled like cat urine and ac unit was super loud
Bodde här 1 natt i april 2024
Svar från General Manager 29 apr. 2024
Dear Joseph,Thank you for taking a moment to leave a review. It was a pleasure having you as our guest recently; however, we regret your disappointment with your experience. Guest comfort and satisfaction are of the utmost concern to us, and our hotel is committed to making every possible effort to provide comfortable and clean accommodations. We will be sure to have a discussion with the respective teams to ensure any odor issues are swiftly resolved and any necessary adjustments or repairs are made promptly. We hope you will give us another chance to change your perceptions down the line.

2/10 Väldigt dåligt

Cory

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
I arrived to my room to fine it had an odor and discovered that there was food left behind the bed. I was expecting to get another room but was told that they would send some one up to clean it. After that we did not feel the room was clean and spent maybe 1hr clean behind them. This experience was disappointing.
Bodde här 2 nätter i april 2024
Svar från General Manager 26 apr. 2024
Dear Cory,It saddens us to know your experience staying with us was not up to our standards. We apologize for the problem you encountered, and our team will review your comments to ensure this situation does not recur. Thank you for your feedback, as it helps us to identify improvement areas. Should you be in the area again, we hope you will consider staying with us.

8/10 Bra

wanda Ivette

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i april 2024

4/10 Dåligt

Sylvain

Reste med sin partner
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Tres vieux et pas d’entretien Odeur dans la chambre Tout est de base Il nous oblige à un frais de 25$ us pour se stationner Je n’est pas apprécié mon séjour Ce n’est pas un 4 étoiles tel qu indiqué sur votre site
Bodde här 2 nätter i april 2024
Svar från General Manager 24 apr. 2024
Dear Sylvain,Guest satisfaction means everything to our team, so while we thank you for being our guest and sharing your feedback, we are very disappointed to see that you were not pleased with your stay. Feedback helps us make effective changes, so we will be sure to review your comments with our team. We're grateful for your time and wish you safe travels.

10/10 Fantastiskt

Bryan

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Too many people checking in at once and not all booths open
Bodde här 3 nätter i april 2024
Svar från General Manager 24 apr. 2024
Dear Bryan,Thank you for your review. Based on your perfect rating, it seems you enjoyed your overall experience! However, we regret your disappointment with the check-in process, and we'll be sure to share your concerns internally to ensure any opportunity for improvement is seized. It was a pleasure having you here, and we hope you enjoyed your time in Orlando.

10/10 Fantastiskt

Salvador

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All good
Bodde här 1 natt i april 2024
Svar från General Manager 24 apr. 2024
Dear Salvador,Thank you for staying with us and for your feedback. We're glad you had a five-star experience. We hope to welcome you back soon for another great stay.

6/10 Okej

Jane

Reste med sin partner
Gillade: Renlighet och bekvämligheter
Gillade inte: Personal och service
I HATE THIS RESORT!!! (1) I could not get the car out of the parking lot after checkout. The EXIT gate screen said I needed my room key. But I had turned it in when checking out. I had to back up, turn the car around, go back to the valet station, and they walked me through the screens needed for them to raise the gate. Why wasn't something said when I turned the room keys in? We wasted 20 minutes just getting out of the parking lot. 2) There is no way to order breakfast off a menu. There was a breakfast buffet for over $20.00 per person. Aside from that, there was a Marketplace with "Grab 'n Go". 3) For lunch, you can order off a menu only at the Pool Bar & Grill. However, the bartenders are more interested in pushing out $16 cocktails than taking an order for a $16 pizza. One bartender (Kaycin??) actually ignored us for over 15 minutes (only 6 customers were there) after we requested menus, and we had to ask the other one to help us. And that was the 2nd day in a row being ignored by Kaycin (sp?). The resort should provide adequate service from the only restaurant open for lunch. 3) The pools look serene and inviting in promotional photos. The reality is screaming kids on the water slide and splashing from water volleyball smackdowns, and noisy machinery. 4) Our room safe did not work. The pillows were soft and lumpy. That said..... 1) the staff in the Marketplace tried hard to please 2) the pool area was well maintained
Bodde här 2 nätter i april 2024
Svar från General Manager 24 apr. 2024
Dear Jane,Thank you for taking the time to provide feedback about your recent stay. While are happy that you found our pool to be well-maintained and our Marketplace staff to be friendly, we're saddened to hear about the issues that affected your visit. Our goal is to provide incredible amenities for our guests along with impeccable service and we are disappointed that we fell short of that goal. Please know that we will be sure to review your comments with our team so that all employees can make immediate improvements to ensure each guest feels welcome and is well taken care of. If you happen to be in the area again, we hope you will consider staying with us again to change your perceptions.

10/10 Fantastiskt

Yassin Hamdi Abderrahman-

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice
Bodde här 4 nätter i april 2024
Svar från General Manager 24 apr. 2024
Dear Yassin,It was a pleasure hosting you at Sheraton Orlando Lake Buena Vista Resort! We're glad you enjoyed your visit, and we look forward to seeing you again soon.

10/10 Fantastiskt

Shravani

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice resort
Bodde här 3 nätter i mars 2024
Svar från General Manager 24 apr. 2024
Dear Shravani,It was wonderful to host you at Sheraton Orlando Lake Buena Vista Resort for your recent getaway. We're thrilled to hear that you thoroughly enjoyed your stay at our exciting resort. Next time you are in Orlando, we hope you'll stay with us again!

10/10 Fantastiskt

Randa-Gae

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It’s was a great stay my son loved the pool area.. and it’s walkable there’s a dunkis, Starbucks or Olive Garden right next door.
Bodde här 4 nätter i april 2024
Svar från General Manager 24 apr. 2024
Dear Randa-Gae,Thank you so much for the five-star review. We are so happy to hear you and your family had such a great stay with us and were able to take full advantage of our delicious nearby dining options and relaxing pool area. We hope we'll see you again soon!

10/10 Fantastiskt

Raymond

Bodde här 4 nätter i april 2024

8/10 Bra

William

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Joan

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Very good
Bodde här 2 nätter i mars 2024
Svar från General Manager 18 apr. 2024
Dear Joan,Thank you for your review and for giving us a perfect rating. We are delighted you thoroughly enjoyed your recent experience, and we hope you return soon!

10/10 Fantastiskt

Mileyli Vega

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024

8/10 Bra

Sandra Enid Zamora

Bodde här 5 nätter i april 2024

10/10 Fantastiskt

Mohammad

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
The lady check me in , she is the best ever I travel a lot but never have checked in smooth With smile and respect like this time She is 5 star Ill always put sheraton first
Bodde här 3 nätter i april 2024
Svar från General Manager 16 apr. 2024
Dear Mohammad,Thank you for your wonderful feedback! We're thrilled that your check-in experience was exceptionally smooth and welcoming. Recognizing a team member as a standout is truly gratifying, and we will be sure to share your kind words. We look forward to warmly welcoming you back to Sheraton Orlando Lake Buena Vista Resort!

8/10 Bra

Victoria

Reste med sin partner
This property was gorgeous until you get to the rooms. They were pretty average looking, not what I expected from a Sheraton but overall they were okay.
Bodde här 2 nätter i april 2024
Svar från General Manager 12 apr. 2024
Dear Victoria,Thank you for your review. Based on your rating, it seems you enjoyed your overall experience! That said, we regret your disappointment with our accommodations. We'll be sure to share your feedback internally, as we are always seeking ways to elevate our guest experience. It was a pleasure having you here, and we hope you return soon.

10/10 Fantastiskt

genoris wipp

Gillade: Personal och service och bekvämligheter
Needs and update
Bodde här 1 natt i april 2024
Svar från General Manager 12 apr. 2024
Dear Genoris,Thank you for your review. Based on your perfect rating, it seems you enjoyed your overall experience! That said, we are always seeking new ways to improve our facilities and the services we offer our guests, so we'll be sure to share your feedback with our internal team for further consideration. It was a pleasure having you here, and we hope you return soon.

6/10 Okej

Jeff

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Once we checked in and got to the room, we noticed the sheets had black long hair and short stubbly hair on the sheets and pillows. They moved us to an “upgraded room” which was a pool view instead of a street view. The hall way to the room and elevators wreaked of marijuana. The pool area was nice but good luck finding seats around the pool during the day. It was easy to find parking in the self parking lot, the downside was either $25/day for that or $30/day for valet. The valet parking was right next to self parking, so there was no point in that. The hotel was comparable to a Red Roof Inn. Overall, the price of the hotel and other costs were not reasonable for the condition of the hotel. Will not recommend.
Svar från General Manager 11 apr. 2024
Dear Jeff,We appreciate your detailed feedback regarding your recent stay. It's disappointing to hear about the cleanliness issues you encountered in your room, along with the issue in the hallway. What you describe falls short of our usual standards, and we sincerely apologize for any discomfort this caused. Your comments are valuable to us, and we will address these concerns with our team to ensure improvements are made. We're committed to ensuring a positive experience for all our guests, and should you be in the area again, we hope you will consider staying with us again.

8/10 Bra

Brandy M

Reste med familj och småbarn, Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
great hotel staff and overall great experience, everything was clean and safe, we stayed for the week and really enjoyed our stay.
Bodde här 5 nätter i april 2024
Svar från General Manager 11 apr. 2024
Dear Brandy,Thank you for choosing to stay with us at Sheraton Orlando Lake Buena Vista Resort. Our goal is to provide every guest with exceptional service, so we're thrilled that was the case for you. It's also great to read our pristine accommodations were a highlight of your trip. The pleasure was all ours, and we hope you'll choose to visit us again soon.

6/10 Okej

Amir

Gillade: Renlighet och personal och service
It was a good experience
Bodde här 5 nätter i april 2024
Svar från General Manager 11 apr. 2024
Dear Amir,Guest satisfaction is important to us, so we're happy to hear you enjoyed your visit. If there's anything we can do to make your next stay even better, please let us know. We hope to see you again soon.

6/10 Okej

joseph d

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Food was ridiculously overpriced. Also could not pay cash for any of the food. And there was only one tiny trash can that was in the bathroom.
Bodde här 1 natt i april 2024
Svar från General Manager 9 apr. 2024
Dear Joseph,Guest satisfaction is important to us, so we're happy to see aspects of your stay were pleasant. However, we apologize for any disappointment with the room setup and food prices. We'll keep your comments in mind, and we hope to see you again should you be back in the area.

8/10 Bra

joe

Reste med familjen
Gillade: Personal och service
Didn’t like up charge on food and drinks ….$20 for hamburger and $17 for a margarita and my favorite $12 for 3 mozzarella sticks and no I didn’t buy any of these things
Bodde här 1 natt i april 2024
Svar från General Manager 9 apr. 2024
Dear Joe,We appreciate your feedback, and we're happy to see much of your stay was pleasant. Your feedback about our food prices is appreciated, and we'll keep your comments in mind. The next time you're in town, please consider coming back to see us.

6/10 Okej

Zonia

Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

4/10 Dåligt

Alex

Reste med familj och småbarn
Gillade: Renlighet
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
The person at the service desk was very serious and not inviting, the building is outdated and the hallways look old and smell like mold, the only amenity included in the the resort fee is the pool. I would not consider this hotel in the resort category.
Bodde här 2 nätter i mars 2024
Svar från General Manager 9 apr. 2024
Dear Alex,Thank you for sharing your feedback. It's concerning to hear about your experience with our service desk and the condition of our facilities. We are committed to providing all our guests with a welcoming atmosphere and comfortable environment. Your comments are invaluable as we continually work to enhance our amenities. Despite the issues mentioned, we hope to have another opportunity to demonstrate our dedication to excellence in hospitality.

8/10 Bra

Todd

Bodde här 2 nätter i mars 2024

6/10 Okej

Aaliyah

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 3 nätter i mars 2024

8/10 Bra

Princina

Bodde här 3 nätter i april 2024

10/10 Fantastiskt

george

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is a great property, and a great location with the staff who is extremely polite and courteous
Bodde här 1 natt i april 2024
Svar från General Manager 4 apr. 2024
Dear George,Thank you for your recent stay at Sheraton Orlando Lake Buena Vista Resort! We appreciate your feedback, and we're delighted to hear about your great experience. Our friendly staff are always there to assist our guests in any way possible, and our location is perfect for all the local fun and sights Orlando has to offer. We hope to host you again soon for another exceptional stay.

2/10 Väldigt dåligt

James

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024

2/10 Väldigt dåligt

Mariana

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
. They were overbooked and decided to cancel my reservation without any notice. Lack of customer support
Bodde här 2 nätter i mars 2024
Svar från General Manager 4 apr. 2024
Dear Mariana,What you have described is nowhere near the experience we want our guests to have. Your feedback is gratefully received, and we'll use your comments to ensure that an experience like the one you described doesn't happen again in the future. Please do not hesitate to reach out to us offline so that we can better assist you. Thank you, and we hope you will consider giving us another chance soon.

6/10 Okej

Amarjot

Gillade: Personal och service
staff and service was nice but rooms were pretty outdated
Bodde här 4 nätter i mars 2024
Svar från General Manager 4 apr. 2024
Dear Amarjot,Thank you for sharing your feedback with us. We are glad that you found our staff and service to be pleasant. However, we apologize for any inconvenience caused by our rooms. Your constructive comments will be kept in mind as we continue improving our facilities for our great guests. We hope to welcome you back again soon for an even more exceptional stay.

10/10 Fantastiskt

Sonita l

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
it was good that they had easter activities for the kids
Bodde här 3 nätter i mars 2024
Svar från General Manager 4 apr. 2024
Dear Sonita,Thank you for choosing Sheraton Orlando Lake Buena Vista Resort! We're glad you and your kids enjoyed a delightful Easter with us, and we look forward to welcoming you back in the future for another fantastic visit.

10/10 Fantastiskt

Sonila

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A convenient resort. We had good time and lived almost everything in there
Bodde här 5 nätter i mars 2024
Svar från General Manager 4 apr. 2024
Dear Sonila,Thank you for your review and for giving us a perfect rating. We are delighted you thoroughly enjoyed your stay with us! It was a pleasure having you here at Sheraton Orlando Lake Buena Vista Resort, and we hope you return soon.

10/10 Fantastiskt

Maykel

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice
Bodde här 1 natt i mars 2024
Svar från General Manager 4 apr. 2024
Dear Maykel,We're delighted you enjoyed your stay at Sheraton Orlando Lake Buena Vista Resort! Please come see us again soon.

2/10 Väldigt dåligt

Michael

Reste med familjen
Pool crowded at noon. No seats chairs available
Bodde här 1 natt i mars 2024
Svar från General Manager 4 apr. 2024
Dear Michael,Thank you for leaving your review for your recent stay. We understand your frustration regarding the crowded pool area. Please accept our apologies for any inconvenience you experienced. Rest assured, your comments will be discussed internally, and we appreciate you voicing your concerns. We hope to welcome you back for an improved stay in the future.