Reception

Recensioner av Holiday Inn Osaka Namba

4 out of 5
Holiday Inn Osaka Namba
5-15 Soemon-cho, Chuo-ku, Osaka, Osaka-fu

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 410 av 1003 recensioner" "
8 - Bra i betyg. 422 av 1003 recensioner" "
6 - Okej i betyg. 119 av 1003 recensioner" "
4 - Dåligt i betyg. 32 av 1003 recensioner" "
2 - Väldigt dåligt i betyg. 20 av 1003 recensioner" "

8,4/10

Renlighet

8,6/10

Personal och service

8,2/10

Bekvämligheter

8,2/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

8/10 Bra

Ingrid

Reste med familjen
Gillade: Renlighet och personal och service
Bodde här 3 nätter i november 2023
Svar från Front desk 24 nov. 2023
Thank you for choosing Holiday Inn Osaka Namba among the many hotels in Osaka.We hope you enjoyed your stay in Osaka.We look forward to seeing you again.

8/10 Bra

Håkan

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i september 2023
Svar från Front desk 3 okt. 2023
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 Fantastiskt

Mark

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i maj 2019

2/10 Väldigt dåligt

Iran

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
This hotel was so dirty
Bodde här 4 nätter i april 2024
Svar från Holiday Inn Osaka Namba Reception 2 maj 2024
Thank you so much for staying in our hotel Holiday Inn Osaka namba .We sincerely apologize for the inconvinience caused during stay and we will try our best to maintain proper cleanliness in coming days .

4/10 Dåligt

Brice

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Staff were very nice but our room had a strong odor that never went away. There were stains on our bedding and all over the walls. The bathroom faucet was leaking water all over the counter. This was the only bad hotel we stayed at in Japan.
Bodde här 3 nätter i april 2024
Svar från Holiday Inn Osaka Namba 30 apr. 2024
Thank you so much for staying in our hotel Holiday Inn Osaka Numba on your special occasion.Also, Thank you for taking the time to share your feedback with us and we appreciate you bring this to our attention.We sincerely apologize for the inconvienience caused during staying and we will try our best for the improvement of our hotel.Best Regards.

8/10 Bra

SAM DUK

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Holiday Inn Osaka Namba 30 apr. 2024
Thank you so much for staying in our hotel Holiday Inn Osaka Numba on your special occasion.Also, Thank you for taking the time to share your review.Best Regards.

10/10 Fantastiskt

MIEKO

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
ホテルでの滞在は良かったです。夜もよく眠れました。 ただホテルの玄関外でタバコを吸ってる外国の方や自転車が停めてあったり座り込んでる若者がいて不快な気持ちになりました。
Bodde här 1 natt i april 2024
Svar från ホリデイ・イン大阪難波 フロント 25 apr. 2024
この度は、Holiday Inn Osaka Numbaにご滞在頂き誠に有難うございます。また、レビューをお書き頂き有難うございます。頂いたご意見に対し、お客様にご不便をおかけし、大変申し訳ございませんでした。そちらの件につきまして、改善に努めて参ります。

2/10 Väldigt dåligt

Isaac, Ramona

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
1. We put a “Do Not Disturb” sign outside of our door because we didn’t want housekeeping to come into our room, but housekeeping came into our room anyway. What’s the point in having the sign outside then?!? 2. The WiFi was SOOO slow, we couldn’t surf the internet or do any meaningful work. VERY frustrating!! 3. We needed just ONE hour longer until we were supposed to check out to take care of some things, but were told it would cost us Y1000. Seriously?!? Whatever!
Bodde här 2 nätter i april 2024
Svar från Holiday Inn Osaka Namba Reception 25 apr. 2024
Thank you so much for staying in our hotel Holiday Inn Osaka Numba on your special occasion. Thank you for taking time to share your feedback with us and we appreciate you bringing this to our attention.We sincerely apologize for the inconvienience caused during staying and we will try our best for the improvement of our hotel. Besr Regards,

6/10 Okej

Cindy

Reste med familjen
Gillade: Personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
The hotel sufficed our needs as in, beds, clean towels, luggage forwarding, and the free amenities. Location is rather convenient. However, the bathroom had a window that anyone can see in from the bedroom and the pull down shade was moldy. The bidet didn’t seem to have enough pressure to flush. If you don’t mind the latter and want to stay in the heart of Dotonbori, this place is for you.
Bodde här 3 nätter i mars 2024
Svar från Holiday Inn Osaka Namba Reception 13 apr. 2024
Thank you very much for using Holiday Inn Osaka Namba.We sincerely apologize for the inconvenience caused by the inconvenience in the bathroom.We will strive to improve so that this kind of thing does not happen in the future.We look forward to your continued support of Holiday Inn Osaka Namba.

10/10 Fantastiskt

Tina

Bodde här 2 nätter i april 2024
Svar från Holiday Inn Osaka Namba 27 apr. 2024
Thank you so much for your feedback .Looking forward to see you again with good quality services.

10/10 Fantastiskt

Shigenori

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
娘と二人旅で大阪ならグリコの所に行きたいと言う事でなんばのホテルを予約しました。 外は治安が悪そうでしたがホテルのセキュリティはエレベータで良いと感じました。もう一つ ベッドマット良かった〜熟睡出来ました。
Bodde här 1 natt i april 2024
Svar från ホリデイ・イン大阪難波 フロント 13 apr. 2024
この度はホリデイン・イン大阪難波を御利用頂きまして、誠にありがとうございます。とてもありがたい御意見を頂きました事、スタッフ一同嬉しい限りでございます。また次回お越しいただいた時にも、ご期待に沿えるように日々努力する限りでございます。今後ともホリデイ・イン大阪難波をよろしくお願い申し上げます。

6/10 Okej

rina

Reste med familj och småbarn, Reste med familjen
Gillade inte: Bekvämligheter och boendets skick och faciliteter
This hotel was located in an easy access point to may stations, shops, and food. I would have rated it less but I thought that would not be fair. The room smelled like mildew and in the bathroom the shower curtain was pink from mildew and so was the window blind. You would think the staff would use Clorox or something. The carpet was also not vacuumed. Breakfast for my teenage sons were not included even though the hotel does not charge for them. I had to pay out of pocket. Not impressed with the hotel.
Bodde här 4 nätter i mars 2024
Svar från Holiday Inn Osaka Namba Reception 13 apr. 2024
Thank you very much for using Holiday Inn Osaka Namba.We sincerely apologize for the inconvenience caused to our customers.We will take into account the opinions we receive from our customers for future improvements.Thank you for your continued support of Holiday Inn Osaka Namba.

10/10 Fantastiskt

Peter

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
good location
Bodde här 2 nätter i mars 2024
Svar från Holiday Inn Osaka Namba Reception 13 apr. 2024
Thank you for choosing Holiday Inn Osaka Namba.Thank you for your valuable feedback.We look forward to your continued patronage of Holiday Inn Osaka Namba.

10/10 Fantastiskt

Juan Raúl Orozco

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
En el restaurante son lentos y les falta personal en la tarde/noche. El servicio es lento.
Bodde här 5 nätter i mars 2024
Svar från Holiday Inn Osaka Namba Reception 13 apr. 2024
Gracias por elegir el Holiday Inn Osaka Namba.Apreciamos sus valiosos comentarios y los incluiremos en futuras mejoras.Nuestro hotel seguirá haciendo todo lo posible para evitar que este tipo de incidentes ocurran en el futuro.Esperamos contar con su continuo apoyo al Holiday Inn Osaka Namba.

8/10 Bra

Shao, Castro Valley

Bodde här 2 nätter i mars 2024
Svar från Holiday Inn Osaka Namba Reception 25 apr. 2024
Thank you so much for staying in our hotel Holiday Inn Osaka Numba on your special occasion. Thank you for taking time to share your review with us.We sincerely apologize for the inconvienience caused during staying and we will try our best for the improvement of our hotel. Besr Regards,

8/10 Bra

Hannah

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Convenient location which is close to everything. Safe enough to walk around. Though close to things, fairly quiet.
Bodde här 7 nätter i mars 2024
Svar från Holiday Inn Osaka Namba Reception 13 apr. 2024
Thank you for choosing Holiday Inn Osaka Namba.Thank you very much for your kind feedback.We look forward to welcoming you back to Holiday Inn Osaka Namba next time you come to Osaka.

8/10 Bra

Amanda, Calgary

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property was close to everything. It was a 2 minute walk to Dotonburi street and all the shopping areas as well as the subway. The property is a little bit older but had all we needed for a comfortable stay.
Bodde här 2 nätter i mars 2024
Svar från Holiday Inn Osaka Namba Reception 13 apr. 2024
Thank you for choosing Holiday Inn Osaka Namba.Thank you very much for your kind feedback.We look forward to your continued support of Holiday Inn Osaka Namba.

6/10 Okej

Van

Reste med familjen
Gillade inte: Bekvämligheter
Coffee was not available in the morning like other hotels in Japan
Bodde här 2 nätter i mars 2024
Svar från Holiday Inn Osaka Namba Reception 13 apr. 2024
Thank you very much for using Holiday Inn Osaka Namba.We apologize for not meeting your expectations.We will use your valuable opinions as a reference for future improvements.We look forward to your continued patronage of Holiday Inn Osaka Namba.

6/10 Okej

Mihoko

Reste med familj och småbarn
繁華街に近く便利だが、治安が悪すぎた。
Bodde här 1 natt i mars 2024
Svar från ホリデイ・イン大阪難波 フロント 13 apr. 2024
この度はホリデイン・イン大阪難波を御利用頂きまして誠にありがとうございます。御期待に沿えず大変申し訳ございません。貴重な御意見を頂きまして誠にありがとうございます。今後ともホリデイン・イン大阪難波をよろしくお願い申し上げます。

8/10 Bra

Oulayvanh

Reste i grupp
Gillade: Renlighet
โรงแรมอยู่ใกล้แหล่งช๊อปปิ้งมาก เดินเล่นช๊อปปิ้งสะดวก ที่จอดรถทางโรงแรมมีโดยคิดค่าจอดคันละ2500¥ แต่ที่จอดอยู่ในตึก หากเข้าจอดแล้วจะไม่สามารถไปที่รถเพื่อหยิบของในรถได้หลัง23:00 ฉันเลยแนะนำให้คุณจอดที่จอดหยอดเหรียญหน้าโรงแรมจะสะดวกกว่าและราคาถูกกว่า ห้องพักสะอาด แต่กลางคืนจะได้ยินเสียงคนเมาโวยวายแถวนั้นค่อนข้างชัด ห้องไม่ค่อยเก็บเสียง ส่วนอาหารเช้าของโรงแรมไม่แนะนำ อาหารมีน้อยและโต๊ะมีไม่เพียงพอต่อจำนวนลูกค้า พนักงานไม่ดูแลลูกค้าสักเท่าไหร่ ลูกค้าต้องเดินหาโต๊ะว่างเพื่อทานอาหารเช้าเอง ฉันรู้สึกไม่คุ้มค่ากับการซื้ออาหารเช้าในครั้งนี้
Bodde här 1 natt i mars 2024
Svar från Holiday Inn Osaka Namba Reception 13 apr. 2024
ขอขอบคณทเลอกฮอลเดยอนนโอซากานมบะเราตองขออภยทไมสามารถตอบสนองความคาดหวงของคณไดเราจะนำความคดเหนอนมคาของคณมาพจารณาเพอการปรบปรงในอนาคตขอขอบคณสำหรบการสนบสนนโรงแรม Holiday Inn Osaka Namba อยางตอเนอง

10/10 Fantastiskt

Gwen

Bodde här 7 nätter i mars 2024
Svar från ホリデイ・イン大阪難波 フロント 17 apr. 2024
Thank you for choosing Holiday Inn Osaka Namba.Thank you for taking time out of your busy schedule to give us your comments.We look forward to your next visit.Front Desk Manager

8/10 Bra

Kwok Yin

Bodde här 1 natt i mars 2024
Svar från ホリデイ・イン大阪難波 フロント 17 apr. 2024
Thank you for choosing Holiday Inn Osaka Namba.Thank you for taking time out of your busy schedule to give us your comments.We look forward to your next visit.Front Desk Manager

6/10 Okej

Kwok Yin

Gillade: Personal och service
I found the cup had mold, and the shower hose was broken. The dirty area around the hotel is not my preference.
Bodde här 1 natt i mars 2024
Svar från Holiday Inn Osaka Namba Reception 13 apr. 2024
Thank you for choosing Holiday Inn Osaka Namba.We apologize for any inconvenience this may have caused you.We will take your feedback as a valuable consideration and will do our best to prevent this from happening again in the future.We look forward to your continued support of Holiday Inn Osaka Namba.

8/10 Bra

Joon Sung

Gillade: Renlighet
Bodde här 2 nätter i januari 2024
Svar från ホリデイ・イン大阪難波 フロント 17 apr. 2024
Thank you for choosing Holiday Inn Osaka Namba.Thank you for taking time out of your busy schedule to give us your comments.We look forward to your next visit.Front Desk Manager

6/10 Okej

kennichi

朝食に日本食が少なすぎる
Bodde här 1 natt i mars 2024
Svar från ホリデイ・イン大阪難波 フロント 13 apr. 2024
この度はホリデイン・イン大阪難波を御利用頂きまして誠にありがとうございます。この度は期待に沿えず大変申し訳ございません。貴重なご意見を頂きました事、今後の改善にも入れさせていただきます。今後ともホリデイン・イン大阪難波をよろしくお願い致します。

8/10 Bra

Jeroldine

Reste med sin partner
Gillade: Renlighet och personal och service
Hotel was near to dotonburi and its walkable to all kinds of eateries which I like! So far so good but the only downside that its near to the hostess club and it can be quite noisy at night.
Bodde här 5 nätter i februari 2024
Svar från Front desk 12 mars 2024
Thank you very much for staying at Holiday Inn Osaka Namba.Dotonbori, Osaka, where the hotel is located, is home to a large number of restaurants, where you can enjoy a variety of gourmet foods.Dotonbori is one of the busiest areas in Osaka and has many pubs at night.Our staff will continue to make every effort to ensure that you have a choice among the many hotels in the area.We look forward to seeing you again.

10/10 Fantastiskt

Susie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel is clean and conveniently located to Dotonbori. Dining and shopping options are a plus
Bodde här 2 nätter i mars 2024
Svar från Front desk 14 mars 2024
Thank you for choosing Holiday Inn Osaka Namba among the many hotels in Osaka.We hope you enjoyed your stay in Osaka.We look forward to seeing you again.

8/10 Bra

Katsumi

Bodde här 1 natt i mars 2024
Svar från ホリデイ・イン大阪難波 フロント 17 apr. 2024
Thank you for choosing Holiday Inn Osaka Namba.Thank you for taking time out of your busy schedule to give us your comments.We look forward to your next visit.Front Desk Manager

8/10 Bra

Wai Ling

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Svar från Holiday Inn Osaka Namba Reception 25 feb. 2024
Thank you for choosing to stay at our hotel. We are thrilled to receive such high praise from you in all aspects of your experience. Your positive feedback is truly gratifying and serves as motivation for us to continue striving for excellence.Our commitment is to provide every guest with a satisfying experience, and your endorsement encourages us to work even harder towards that goal. We are eagerly looking forward to the opportunity to welcome you back for another visit.Once again, thank you for your kind words.

6/10 Okej

Sau Wai Cynthia

Reste med familj och småbarn
Gillade inte: Renlighet och personal och service
toilet a bit smelly
Bodde här 5 nätter i februari 2024
Svar från Holiday Inn Osaka Namba Reception 25 feb. 2024
Thank you for staying at our hotel. We apologize for the inconvenience caused by the strange odor in the restroom. We will make sure to reinforce the final inspection after cleaning the guestrooms again. Thank you very much for your valuable feedback.

8/10 Bra

Lucia

Bodde här 1 natt i februari 2024
Svar från Holiday Inn Osaka Namba Reception 10 feb. 2024
Thank you very much for choosing to stay at our hotel. We are delighted to receive your high praise. We look forward to the day we can welcome you again. Thank you once again for choosing us.

8/10 Bra

Jesse

Gillade: Personal och service och boendets skick och faciliteter
Gillade inte: Renlighet
Bodde här 2 nätter i februari 2024
Svar från Holiday Inn Osaka Namba Reception 10 feb. 2024
Thank you very much for choosing to stay at our hotel. We are delighted to receive your high praise. We look forward to the day we can welcome you again. Thank you once again for choosing us.

8/10 Bra

CHI CHUEN

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 9 nätter i januari 2024
Svar från Holiday Inn Osaka Namba Reception 3 feb. 2024
Thank you very much for choosing to stay at our hotel. We are delighted to receive your high praise. We look forward to the day we can welcome you again. Thank you once again for choosing us.

10/10 Fantastiskt

Joanna

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was a great hotel to stay to be close to Dotonbori
Bodde här 1 natt i januari 2024
Svar från Holiday Inn Osaka Namba Reception 3 feb. 2024
Thank you for choosing to stay with us at Holiday Inn Osaka Namba. We are delighted to receive your kind words about our hotel, and we are thrilled to know that you had a positive experience.Your encouraging feedback inspires our team to continually strive for excellence in providing the best possible service. We are committed to making every guest's stay enjoyable and memorable.We look forward to the pleasure of welcoming you back to our hotel in the future. If you have any specific preferences or requests for your next visit, please do not hesitate to let us know.Once again, thank you for your patronage.

2/10 Väldigt dåligt

Andrea

Reste med familjen
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
péssima estado
Hotel bem localizado e da pra ir a pé da estação de Namba com malas. Perto de tudo, avaliar lojas de conveniência próximas A nossa escolha foi por ser um quarto pra 2 adultos e uma adolescente. Para um padrão Holiday in foi péssimo. Hotel antigo, camas ruins, mal cheiro sempre no banheiro antigo e banheira velha. Café da manhã péssimo, varios itens não locais (esperava algo de padrão internacional), sempre faltando algo e com poucas mesas pra se sentar. Entendo que desejam receber os Chineses e coreanos lá ao qual tem mais atenção e nao ligam pra nenhum conforto Esperava mais, deixou a desejar
Bodde här 4 nätter i januari 2024
Svar från Holiday Inn Osaka Namba Reception 1 feb. 2024
We are very sorry for the disappointment and displeasure we have caused you after you chose our hotel among many others. We will take your comments seriously and review our service and room management again.

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
利便性は高いです。 外国籍の方の宿泊もいたので、スタッフもそういう方もいて安心なんだろうなと感じました。
Bodde här 1 natt i januari 2024
Svar från ホリデイ・イン大阪難波 フロント 1 feb. 2024
この度は私たちのホテルに宿泊いただき誠にありがとうございます。利便性が高いとのお言葉をいただき大変嬉しく思います。ありがたいことに海外からのお客様も多くご利用いただいております。皆様にご満足いただけるサービスを提供できるよう精進してまいります。またのご来館をスタッフ一同心よりお待ち申し上げております。

6/10 Okej

yiquan

Gillade: Rummets bekvämlighet
Gillade inte: Personal och service
餐廳服務生拉低整體分數,早餐內容已經不怎麼樣了,服務生更差。
Bodde här 2 nätter i januari 2024
Svar från Holiday Inn Osaka Namba Reception 28 jan. 2024
We sincerely appreciate your choice to stay at our hotel during your recent visit. Your feedback is highly valued, and we would like to extend our deepest apologies for any inconvenience or discomfort you experienced with the service from our restaurant staff and breakfast offerings.Your insightful comments have been promptly shared with our restaurant team, and we are committed to making swift improvements to address the issues you raised. Please be assured that we take your feedback seriously and will take the necessary steps to enhance the overall guest experience.We are grateful for your understanding and the opportunity to learn from your experience. Thank you for sharing your valuable insights, and we hope to have the privilege of welcoming you back for a much-improved stay in the future.Once again, thank you for choosing our hotel.

8/10 Bra

Kyoko

Gillade: Renlighet och boendets skick och faciliteter
Right in the middle of shopping, bars, clubs area. Very convenient to walk to everywhere! Great location for the tourists.
Bodde här 2 nätter i januari 2024
Svar från Holiday Inn Osaka Namba Reception 28 jan. 2024
We sincerely appreciate your recent stay at our hotel. It brings us great joy to receive your kind words about the location. Your positive feedback is truly motivating for our entire team.Once again, thank you for taking the time to share your review. Your feedback is invaluable in our continuous efforts to enhance our services.

10/10 Fantastiskt

Yong man

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2024
Svar från Holiday Inn Osaka Namba Reception 28 jan. 2024
Thank you very much for choosing to stay at our hotel. We are delighted to receive your high praise. We look forward to the day we can welcome you again. Thank you once again for choosing us.

10/10 Fantastiskt

Jonah

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was an excellent stay!
Bodde här 3 nätter i januari 2024
Svar från Holiday Inn Osaka Namba Reception 20 jan. 2024
We would like to extend our sincere gratitude for choosing to stay with us during your recent visit, and for sharing the delightful feedback, "It was an excellent stay!"Your kind words have truly brightened our day, and we are thrilled to hear that you had an excellent experience at our hotel. Ensuring the satisfaction of all our guests is our constant endeavor, and your feedback motivates us to continually enhance our services.Our team is dedicated to providing exceptional hospitality, and we are committed to making every future stay with us as wonderful as the one you just had. Your satisfaction is our top priority.We look forward to the pleasure of welcoming you back to our hotel on your next visit.

8/10 Bra

MEI YING

Bodde här 2 nätter i januari 2024
Svar från Holiday Inn Osaka Namba Reception 20 jan. 2024
Thank you very much for choosing to stay at our hotel. We are delighted to receive your high praise. We look forward to the day we can welcome you again. Thank you once again for choosing us.

10/10 Fantastiskt

HWAN SIK

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
친절함으로 즐거운 여행이 되었습니다.
조금 일찍 도착하였는데 친절하게 빠른 체크인이 가능하도록 확인하고 도와 주셨어요. 살짝 아쉬운 점 이라면 엘레베이터와 객실문의 카드키 반응이 느리거나 인식이 어려워 오래 걸렸어요. 그리고 호텔 입구에서 소변을 보는 사람을 보고 놀랐습니다. 입구쪽에 보안카메라를 설치하고 관리하는게 필요해 보입니다.
Bodde här 3 nätter i januari 2024
Svar från Holiday Inn Osaka Namba Reception 15 jan. 2024
Thank you for choosing to stay at our hotel, and we appreciate your recent feedback regarding the inconvenience you faced with the room key. We sincerely apologize for any trouble this may have caused you.Your feedback has been shared internally, and we are actively working on implementing improvements to address the room key issue promptly. Additionally, we apologize for any discomfort you may have experienced in the hotel's vicinity. We are taking steps to enhance the security measures, including increasing the frequency of patrols in the hotel's surroundings.We truly value your valuable input, and we hope to welcome you back for a more seamless and enjoyable stay in the future.

6/10 Okej

Lai Ha Devina

Reste i grupp
Bodde här 2 nätter i januari 2024
Svar från Holiday Inn Osaka Namba Reception 14 jan. 2024
Thank you very much for choosing to stay at our hotel. However, we sincerely apologize for not meeting your expectations. We appreciate your feedback and will take it seriously to strive for improvement in our services. Thank you for sharing your valuable opinions with us.

8/10 Bra

Maria del Carmen

Bodde här 3 nätter i januari 2024
Svar från Holiday Inn Osaka Namba Reception 14 jan. 2024
Thank you very much for choosing to stay at our hotel. We are delighted to receive your high praise. We look forward to the day we can welcome you again. Thank you once again for choosing us.

10/10 Fantastiskt

Kat

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Big rooms, clean, nice staff, easy check in, great location. Breakfast was good, they could add one more coffee machine. Biggest negative issue was wifi, it kept cutting out. Otherwise good stay here.
Bodde här 2 nätter i januari 2024
Svar från Holiday Inn Osaka Namba Reception 14 jan. 2024
Thank you for choosing to stay at our hotel. We appreciate your kind words about our location and staff; it brings us great joy to hear about your positive experiences.However, we apologize for the inconvenience you experienced with the WiFi. We understand the importance of a reliable connection, and we regret any disruptions. Please be assured that we are currently conducting maintenance to ensure a smoother and faster WiFi experience for our guests.We appreciate your understanding, and we hope this incident won't deter you from considering our hotel for your future visits to Osaka. We look forward to the opportunity to welcome you back and provide you with an improved and seamless stay.Thank you once again for your valuable feedback.

10/10 Fantastiskt

Sunny

Reste med familjen
Gillade: Bekvämligheter
Excellent location within places of interest in Dotonbori. Also near subway and JR stations
Bodde här 5 nätter i december 2023
Svar från Holiday Inn Osaka Namba Reception 14 jan. 2024
We would like to express our sincere gratitude for choosing to stay at our hotel during your recent visit to Osaka.We are thrilled to hear your positive feedback regarding the hotel's location. Your kind words are truly appreciated and serve as great motivation for our team.Please be assured that we are committed to continuously improving our services to ensure a more enjoyable experience for our guests. Your satisfaction is our priority, and we are dedicated to going above and beyond your expectations.The next time your travels bring you to Osaka, we would be honored to have you as our guest once again. We are looking forward to the opportunity to welcome you back to our hotel and meeting you in person. Thank you once again for choosing us, and we hope to see you soon.

10/10 Fantastiskt

Hyeonmi

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
너무 잘 쉬다 왔습니다.
너무 잘 쉬다 왔습니다. 깨끗하기도 했고, 남자분이 한국어도 잘하셔서 불편함이 없었어요. 이치란 라멘이 가까워서 두 번이나 방문했고, 도톤보리, 다이소에서 산 선물들, 다시 호텔에 넣고나서 일정을 소화하니 그것도 좋았어요. 로손편의점도 코앞이라 아침엔 편의점털기 해서 먹었습니다. 1층에 전자렌지도 편하게 사용할 수 있었구요.. 샴푸 린스 바디워시, 바디로션, 칫솔 치약 가글까지, 어메니티는 충분했습니다. 밤에는 사람도 많고, 분위기가 우리나라랑은 좀 달랐지만 (담배도 밖에서 피기도 하고, 옷차림이나, 술먹고 길바닥에 있거나) 하지만 호텔은 청결했고, 밖의 소란스러움을 전혀 느끼지 못했습니다. 5명이라, 트리플룸 2개 사용했어요.
Bodde här 4 nätter i januari 2024
Svar från Holiday Inn Osaka Namba Reception 14 jan. 2024
Thank you for choosing to stay with us on your recent visit. We are sincerely grateful for your generous praise and kind words.Your encouraging feedback serves as a source of motivation for our team to continually enhance our services. We are committed to providing an even better experience for our guests.It would be our pleasure to welcome you back, and we eagerly anticipate the opportunity to host you again. If there is anything specific you would like us to prepare for your next visit, please feel free to let us know.Once again, thank you for your warm words. We look forward to the pleasure of seeing you again.

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
We had a great time. Lots of restaurant to choose from. Walking distance to glicoman.
Bodde här 4 nätter i december 2023
Svar från Holiday Inn Osaka Namba Reception 14 jan. 2024
We sincerely appreciate your choice to stay at our hotel during your recent visit, and we are delighted to receive your commendations regarding our staff and the hotel's location. Your kind words serve as a great source of motivation for our entire team.We genuinely look forward to the opportunity to welcome you back to our hotel.Thank you once again for taking the time to share your review.

10/10 Fantastiskt

Ma Merwina

Bodde här 6 nätter i december 2023
Svar från Holiday Inn Osaka Namba Reception 14 jan. 2024
Thank you very much for choosing to stay at our hotel. We are pleased to receive high praise from you. Your feedback is motivating, and we will continue to strive to provide even better service in the future. We look forward to the day we can welcome you again. Thank you.

8/10 Bra

Gerald

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great staff and facility
Svar från Holiday Inn Osaka Namba Reception 10 feb. 2024
Thank you very much for choosing to stay at our hotel. We are delighted to receive your high praise. We look forward to the day we can welcome you again. Thank you once again for choosing us.