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Recensioner av Fairfield Inn & Suites by Marriott Ottawa Kanata

2.5 out of 5
Fairfield Inn & Suites by Marriott Ottawa Kanata
578 Terry Fox Drive, Ottawa, ON

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 567 av 1003 recensioner" "
8 - Bra i betyg. 315 av 1003 recensioner" "
6 - Okej i betyg. 85 av 1003 recensioner" "
4 - Dåligt i betyg. 20 av 1003 recensioner" "
2 - Väldigt dåligt i betyg. 16 av 1003 recensioner" "

9,2/10

Renlighet

9,2/10

Personal och service

8,8/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

8/10 Bra

Marko

Bodde här 3 nätter i november 2023
Svar från Guest Services 19 dec. 2023
Hello Marko! Thank you for posting a review and hope to have you back with us again in the future!

6/10 Okej

Tomas

Gillade: Renlighet
Affärshotell i Kanata
Okej hotell med väl tilltagna standardrum med god komfort. Flera restauranger belägna i närområde samt tillgång till affärer. Frukosten var typiskt "amerikansk" och serverades på plast och papp, vilket var ett minus.
Bodde här 4 nätter i maj 2018

8/10 Bra

Jason

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Checking in was quuick and easy, staff was amazing. Very busy for Tim McGraw concert, and they were fast, polite and still personable. Everything would have a 5 stars except, last minute our plans changed, kids sports scheduled changed last minute forcing us to check out earlier. We attempted to check out at 3:30am(4hr drive back home to make it back in time for new sports game), but no one was at the desk, waited around 20 minutes, walked around looking for someone, and tried calling the hotel to see if.phone would be fowarded to someone inside somewhere. We ended up writing our information down for check out on a napkin and left it at the desk. Again, great service during the day, checking in, and just random times walking through the hotel, only issue was checking out.
Bodde här 1 natt i maj 2024

8/10 Bra

Daniel, Kitchener

Affärsresenär
A little noisy with traffic in the morning. Would be good to have a little more variation with breakfast, fruit salad for example. Otherwise clean and nice staff
Bodde här 3 nätter i april 2024

8/10 Bra

ru

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Sound proof isn’t very good; exit from property is difficult
Bodde här 1 natt i april 2024

8/10 Bra

Robert

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice facility and staff. Breakfast was a little lightly unprepared due to all the sports organizations staying at the property.
Bodde här 2 nätter i april 2024

6/10 Okej

Olimpia

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Easy to access hotel from parking lot. We were greeted by very friendly staff, and housekeeping staff was very friendly. Room was clean, well stocked. We found there were not any phone chargers or plugs in the rooms, so that should be updated. Unfortunately, during our stay, there was also a basketball tournament in the area, so there were MANY kids running up and down the hallway, doors were slamming until past 11:30. I realize this is beyond the employees control, but maybe when large groups like that are staying , they should all be placed on one floor.
Bodde här 1 natt i april 2024

8/10 Bra

Michael

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Pretty solid
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Annie-Claude

Bodde här 1 natt i april 2024

10/10 Fantastiskt

Mark, Burlington

Bodde här 1 natt i april 2024

10/10 Fantastiskt

Kath

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely staff, close to shopping, nice breakfast area, comfortable beds-would stay here again.
Bodde här 1 natt i mars 2024
Svar från Alisha 2 apr. 2024
Hi Kath,Thank you for your review. I'm happy to hear you had a great stay.We hope to see you again soon!Alisha

6/10 Okej

Whitney

Bodde här 2 nätter i mars 2024

6/10 Okej

Edith

Gillade: Personal och service
Bodde här 2 nätter i mars 2024

8/10 Bra

Scott

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Ari

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location! Was there for a business trip and it was a great escape at the end of the day. Friendly staff at check in/out and a decent free breakfast.
Bodde här 2 nätter i mars 2024
Svar från Alisha 1 apr. 2024
Hi Ari,I'm happy to hear you had a nice stay. I hope you stay with us again in the future.Thank you,Alisha

8/10 Bra

SOJI

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Not having a walk in restaurant
Svar från Guest Services 19 mars 2024
Hello Soji! Thank you for taking the time to write a review, as we value your feedback! We hope to see you again in the future!

4/10 Dåligt

Julie

Gillade: Renlighet och personal och service
Party dans l’hôtel jusqu’à 2h du matin
Bodde här 1 natt i februari 2024
Svar från Guest Services 19 mars 2024
Hello Julie! I am so sorry to hear that you did not enjoy your stay with us. We appreciate you taking the time to post a review, as we value the feedback!

10/10 Fantastiskt

Damien

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Guest Services 19 mars 2024
Hello Damien! Thank you for taking the time to post a review! Glad that you enjoyed your stay with us!

10/10 Fantastiskt

Daisy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Guest Services 19 mars 2024
Hello Daisy! Thank you for posting a review of our property! We are thrilled to see that you enjoyed your stay with us!

10/10 Fantastiskt

Wayne, Cambridge

Bodde här 3 nätter i mars 2024

10/10 Fantastiskt

Rachid

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Il y’avait deux coccinelles dans la chambre et une m’a piqué au milieu de la nuit :) j’ai informé la réception et j’espère qu’il vont faire de quoi pour éradiquer ces petites bibit de leur hôtel. Elle avait une morcure douloureuse et j’ai vérifié sur internet que ça pourrait être dangereuse par cas. Donc il faut pas les sous estimé:)
Bodde här 1 natt i mars 2024
Svar från Guest Services 19 mars 2024
Hello Rachid. Thank you for taking the time to post a review, as we value your feedback! We are thrilled to see that you enjoyed your stay and look forward to seeing you again in the future!

10/10 Fantastiskt

hayden

Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Ollie, Barrie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very easy and quick check in and out
Bodde här 1 natt i februari 2024
Svar från Guest Services 8 mars 2024
Hello Ollie! Thank you for taking the time to post a review of our property! We are thrilled to see that you enjoyed your stay!

8/10 Bra

rick

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Guest Services 8 mars 2024
Hello Rick! Thank you for posting a review and are happy to see that you enjoyed your stay! We look forward to having you stay with us again in the future!

10/10 Fantastiskt

Elaine

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close to Canadian Tire Centre. 15 to 20 minute walk. Restaurants short drive away. Close to Tanger Outlets and 417.
Bodde här 2 nätter i februari 2024
Svar från Guest Services 8 mars 2024
Hello Elaine! Thank you for taking the time to post a review of our property and near by facilities! We are thrilled to see that our accommodations met your needs!

10/10 Fantastiskt

Chelsea

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean and affordable. Staff very pleasant
Bodde här 1 natt i februari 2024
Svar från Guest Services 8 mars 2024
Hello Chelsea! We are thrilled to see that you enjoyed your stay with us and look forward to having you stay with us again in the future!

8/10 Bra

Nathalie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Guest Services 19 feb. 2024
Hello Nathalie! Thank you for taking the time to post a review of the property and hope to see you again in the future!

10/10 Fantastiskt

Ann

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice staff.
Bodde här 3 nätter i februari 2024
Svar från Guest Services 19 feb. 2024
Hello Ann! We are thrilled to see that you enjoyed your stay with us and look forward to having you back in the near future!

4/10 Dåligt

Ryan

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Bodde här 1 natt i februari 2024
Svar från Guest Services 19 feb. 2024
Hello Ryan! Thank you for taking the time to post a review. Hope to have you back in the future so that we may redeem ourselves.

6/10 Okej

Shelley

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
excessive noise on our floor all night from kids running in hallways
Bodde här 1 natt i februari 2024
Svar från Guest Services 15 feb. 2024
Hello Shelley! Thank you for taking the time to post a review of your stay! We hope that beside the noise that your stay was good and hope to see you again in the future!

10/10 Fantastiskt

Patricia

Reste med sin partner
Great stay. Would stay again. Very accommodating.
Bodde här 2 nätter i februari 2024
Svar från Guest Services 15 feb. 2024
Hello Patricia! We thrilled to see that you enjoyed your stay with and can't wait to see you again soon!

4/10 Dåligt

Emily

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Our room wasn’t ready for almost 2 hours after the check in time and therefore we weren’t able to have dinner before our event. The pool was so cold that my children wouldn’t even swim in it. But, the staff were friendly!
Bodde här 1 natt i februari 2024
Svar från Guest Services 15 feb. 2024
Hello Emily! Thank you for taking the time to post a review of the property, as we value your feedback! We hope you will hope you will be back again in the near future!

10/10 Fantastiskt

Allison

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Guest Services 19 feb. 2024
Hello Allison! Thank you for taking the time to post a review and we are thrilled to see that you enjoyed your stay with us!

10/10 Fantastiskt

Steven

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff , good breakfast, cold pool nice fitness room but no pin for universal gym machine
Bodde här 1 natt i februari 2024
Svar från Front Desk Agent 8 feb. 2024
Hello Steven! Thank you for taking the time to post a review of our property! Happy to see that you enjoyed your stay! We apologize about the inconvenience for gym machine as it was under maintenance. We look forward to having you back with us again in the future.

10/10 Fantastiskt

Kerri Lynn, Peterborough

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent staff. Breakfast personnel are so on top of things and do an excellent job every time. Above and beyond. Recommend this location
Bodde här 2 nätter i januari 2024
Svar från Guest Services 6 feb. 2024
Hello Kerri-Lynn! We are thrilled to see that you enjoyed your stay with us and thank you for taking the time to post a review of our property! We look forward to your future stays with us!

8/10 Bra

Michael

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Staff was friendly, facility was nice, we had a few bugs in our room which was unfortunate.
Bodde här 2 nätter i januari 2024
Svar från Guest Services 6 feb. 2024
Hello Michael! Thank you for taking the time to post a review of our property! Happy to see that you enjoyed your stay! We apologize about the beetles, as they are a seasonal bug that are looking for shelter from the cold.

10/10 Fantastiskt

Kaitlyn

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
How convenient it was for the events we participated in ottawa
Bodde här 1 natt i januari 2024
Svar från Guest Services 6 feb. 2024
Hello Kaitlyn! We are thrilled to hear that our property was a perfect location for you and thank you for posting a review!

10/10 Fantastiskt

Conrad

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great service and clean environment.
Bodde här 1 natt i januari 2024
Svar från Guest Services 6 feb. 2024
Hello Conrad! Thank you for taking the time to write a review and we look forward to your next stay with us!

2/10 Väldigt dåligt

Morgan

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Never got my $50 deposit back for the room after they said I would.
Bodde här 1 natt i januari 2024
Svar från Guest Services 6 feb. 2024
Hello Morgan! Please give us a call so we can discuss your bill details!

8/10 Bra

Eric

Gillade: Boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från Guest Services 23 jan. 2024
Hello Eric! Thank you for taking the time to post a review and are happy to see that you enjoyed your stay!

10/10 Fantastiskt

Bob

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Guest Services 23 jan. 2024
Hello Bob! Thank you for choosing to stay with us and we are very happy to see that you enjoyed your time with us!

10/10 Fantastiskt

Gaetan

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It,s very perfect,and tank you for your personal and service.
Bodde här 1 natt i januari 2024
Svar från Guest Services 23 jan. 2024
Hello Gaetan! Thank you for the kind words and for taking the time to write a review! We hope to see you again in the near future!

10/10 Fantastiskt

Jennifer

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Guest Services 23 jan. 2024
Hello Jennifer! Thank you for taking the time to post a review and we are thrilled to see that you enjoyed your stay!

10/10 Fantastiskt

Alexandre

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
L’emplacement est parfait pour aller au Centre canadian tire à pied , emplacement parking , déjeuner inclus et chambre très propre.
Bodde här 2 nätter i januari 2024
Svar från Guest Services 23 jan. 2024
Hello! Thank you for the kind review and hope to see you again in the future!

10/10 Fantastiskt

Trevor

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Guest Services 23 jan. 2024
Hello Trevor! We are thrilled to see that you enjoyed your stay with us and thank you for taking the time to post a review! Hope to see you again in the near future!

10/10 Fantastiskt

Tianyi

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i januari 2024
Svar från Guest Services 23 jan. 2024
Hello Tianyi! Thank you for taking the time to post a review and we are thrilled to see that you enjoyed your stay with us!

8/10 Bra

Frédérique

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Was great
Bodde här 1 natt i januari 2024
Svar från Guest Services 6 feb. 2024
Hello Frederique! Thank for the kind review and we look forward to your next stay with us!

10/10 Fantastiskt

Vikki

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing customer service. Allergy-informed practices. They went out of their way to clean and provide a scent free room after I mentionned mild fragrance in my room. ( I had not requested a scent-free room because I booked through an app.) I have been unwell and in and out of hospital for unknown reactions recently. So this was a huge comfort for me. Hotel staff throughout the facility were friendly, kind, hospitable, and available. In a time when many businesses are short staffed and employees are tired, it was noticeable to see so many dedicated and smiling employees happy to provide service and support. It was a calm and really well layed out facility. The room was spacious and more than adequate. The breakfast area was large with booths and comfortable seats unlike many affordable hotels whose breakfast areas feel like cafeterias. I was so impressed to see that you can discuss and request allergen-free items such as gluten-free bread etc. And while the pool was much more shallow and small than I had anticipated, the deck and washroom was wheelchair accessible and they even had a lift seat to make it accessible! I wish all hotels would start thinking about inclusion and accessibility. Keep up the good work!
Bodde här 2 nätter i januari 2024
Svar från Guest Services 23 jan. 2024
Hello Vikki! We are thrilled to see that you enjoyed your stay with us and are very happy that we were able to meet all your needs! We look forward to your next stay with us!

10/10 Fantastiskt

Lucy

Reste med sin partner
Gillade: Bekvämligheter
Wonderful hotel, we will stay there again. Very clean and amazingly friendly staff.
Bodde här 1 natt i januari 2024
Svar från Guest Services 12 jan. 2024
Hello Lucy! Thank you for taking the time to post a review of our property, as we appreciate the kind feedback! Hope to see you again in the near future!

10/10 Fantastiskt

John

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Loved the quiet, very peaceful. Mattress a tad hard but pillows were soft. Room very clean. We enjoyed our stay and will definitely come back.
Bodde här 2 nätter i januari 2024
Svar från Guest Services 12 jan. 2024
Hello John! We are thrilled to see that you enjoyed your stay with us and are happy to hear you will back to stay with us!