Hotell nära Otter Cove Aquatic Park

“Property is going through a remodel”

“language barriers--we speak English only”

“This was my 3rd stay in this hotel. Each time it has been clean, terrific staff, great breakfast, nice beds etc. This is the best hotel in St.Charles. Also great area to walk to shopping.”

“Superfriendly staff. Big spacious room, clean and great furnished. ”

“Billigt och nära till The Arcada Theater.”

“Pro: The room was spacious and clean. I love the fact that we had a microwave and fridge in the room. The bed was super comfy as well. Con: On several occasions we hard a dog barking and people talking in the hall. We had the breakfast buffet and it was NOT worth it for the money you pay. It was almost $30.00 for two of us. I get a better free continental breakfast at other hotels. ”

“The Tv did not work. They were unable to fix the air conditioner problem, which means the air conditioner ran all day and they were unable to turn it off, which could have caused a fire hazard the refrigerator never did work all my food went bad. I came here to be comfortable and never was comfortable at all.”

“The best place I have stayed, bar none! Room was good, pool area good. An extra, had an outdoor walled in area with plenty of seating. Greenery and hanging seats. Also sheltered from the sun/rain, areas. Staff was pleasant. Breakfast was par for course. If in area, the place to go.”

“Every thing was clean, hallways, elevators, toilets, rooms, etc. Had a minor plumbing issue with toilet flushing in room. All staff I interacted with were very friendly.”

“Vi ville ha ett enkelt hotell med wifi, gratis parkering samt access till de stora vägarna. Det var precis vad vi fick. Rummet var stort och luftigt och hade sköna sängar. Frukosten var helt ok. Det fanns soppa att ta på kvällen om man vad hungrig, men inte orkade gå ut. Det finns restauranger/starbucks/7-eleven i närheten, så mat var inget problem. Det gick till och med att promenera dit, vilket är ovanligt i USA.”

“Arrived and did not have towels, had to wait for laundry to be completed. Bed was essentially a cot with a beat up chair in the corner. Visible dust buildup on tops of walls. Saw many small black bugs throughout visit, then on last day saw multiple cockroaches. Front desk operated on limited hours and when they were there, did not acknowledge guests.”

“The bed was very comfortable and the room was okay - at least I felt safe. However, checking in was awkward because I arrived 20 minutes before check-in time and was told by someone at a kiosk that they needed to see if the room was ready and would call me. So I had to sit in my car and they never called me. So I had to go back in and find out. Normally, hotels will let you check-in a little early, since most people check out early too. There were no table lamps, so I had to get out of...

“Comfortable bed (they could use a thin set of pillows as it seems the only option is max thickness), clean room, nice bathroom. All adds up to a good experience.”