Hotell i Otterburn Park

“Reception staff unaware of basic hotel information. I.e. they say they don't have laundry service, when they do. I had to make the cleaning staff come and tell her that there is. First then she would take the laundry. The cleaning staff are good. The breakfast i very poor, the breakfast area is small and crowded, and they don’t let you bring it up to the room and enjoy it in peace and quiet. Free parking is a plus, but bring rubber boots if it rains to be able to enter your car as there is lack...

“A clean room in a safe area to stay when we had an early morning flight out of YHL.”

“Clean room, very spacious. Bathroom was nice and clean the whole room was very modern. The staff at the front desk were very friendly Great parking and breakfast was really good as well. We will definitely come back!”

“This location isn't up to the usual standards I expect when staying at a Quality Inn. Upon arrival after a 9 hour drive, and with a small dog, the night clerk was too busy chatting on the phone for an extended period of time. I eventually had to interrupt him to check in. I found his interaction curt as if I had inconvenienced him. Upon arrival at our room, there was a large stain on the carpet that left me feeling that this was a sign of what awaited us. Neither of the door cards worked. The...

“Convenient location”

“I booked three people in one room but only have two towels in my bathroom.”

“We checked in July 3rd during a 90 degree day. The AC in our room was broken. It was not working and flashing an F0 error code. When we contacted the front desk, we were told they were sold out and there was nothing we could do. We asked them to contact maintenance and they said that there was no one that could look at it. They did say there was a possibility that the following day they could move us, but we would have to tough out the night in the hot room. Our children had the room next-door...

“Great stay.”

“Endroit très propre, facile d’accès et personnel très courtois”

“Clean rooms”

“Stort, fint, rum!”

“Great”

“We were travelling with 2 dogs and the hotel layout with a building at the back was very good for getting them in and out. Room was clean and easily kept clean due to tile floors. It was a stop along our journey for a summer holiday and we were very happy with the selection.”

“A great hotel to stay while traveling thru Quebec to Ontario”

“nice people, well run.”

“Clean room. Hallway is a little bit dark for seniors. Staff are helpful & accomodating.”

“There is limited car charging in the parking area which was super convenient. The room was clean however the refrigerator was not working. Called it in, no one came. Very nice hotel and location.”