“We were supposed to stay at Pink Sands Resort as part of a romantic Bahamas get away in January. When booking the resort, we reached out several times to ask for advice how to get to the island and resort and we're given false information on travel measures that didn't run, and simply was inaccurate - which in turn led to us not being able to get to the resort at all. When reaching out to them and explaining the difficulties, even in advance of our stay, they refused to refund us and instead...
“We were genuinely shocked and disappointed by this property. The location was good and the beach was stunning however the property itself was not worth the money. The walls were cracking, the areas that were patched were not painted, we had multiple issues with roaches and my husband spent the evening killing the termites that were crawling above the bed. There was only one TV upstairs and it didn’t work properly. The bathroom was not properly cleaned, only one light in the kitchen worked. Some...
“A cozy and comfortable home! We thoroughly enjoyed our stay. Jethro was very responsive, accommodating, and easy to communicate with throughout our visit. The home had everything we needed for a relaxing stay in Eleuthera, and we truly appreciated the hospitality. We would definitely recommend it to others and would happily stay again!”
“Hello,
Having been to many Relais and Chateau properties through out the glove, my expectations were very high. I think The Cove did a great job overall for being in the Bahamas, however for this category of luxury resort, they fell short in many ways:
They did not accomodate for an early check in, there were several power outages, internet and WiFi outages, there were water outages, the onsite water craft for excursions was not as clean as would be expected, there was a red ant infestation in...
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