Hotell nära Outlets of Lake George

“This was our first time staying here and we were very upset about our stay. The room obviously was not cleaned to the point of being gross. There was a brown smeared stain on the shower curtain sitting next to the toilet, dust dusting all the cubbies for the towels that we needed to use, a small cut straw left on the counter behind the Kleenex dispenser and the tub and shower were both dirty. We are most disgusted by the brown smeared stain on the shower curtain, I did go down and inform the...

“The motel wasn't even open for guesta. They are closed for the season. I had to find alternate accommodations on extremely short notice.”

“Staff are charging people room with food and drinks at water slide. I never signed for anything nor ordered anything but still charge customers and refuse to refund. Such a scam!”

“Trashy sticky floors and addicts with lots of children running wild all over the place ”

“Very pet friendly my dog was not bothered. We slept great. Very quiet space! Husband and I swam in the pool it was a bit cold, but we went during winter, our fault. Lol”

“Staff at front desk are horrible and not welcoming at all! Every time we go no service but we have been going for 12 years so we try to ignore the rudeness at front desk ”

“Pool and hot tub were warm and clean, the snack store was a nice touch for a late night sweet tooth, and everyone was so friendly. Will for sure stay again in the future! ”

“Check in staff was very nice. Rooms were great, spacious and clean. ”

“Nice property ”

“Always enjoy our stay here. ”

“Excellent”

“Great visit! ”

“This establishment's advertising and most reviews certainly create a mismatch between expectations and reality. At a minimum, any usage of words by this establishment to describe themselves as "luxury" or "deluxe" (or any other related synonyms used) are inappropriate. This stay was intended for my wife and I's anniversary. When we checked in, the staff made the interesting comment after telling us our room number, "You can't change rooms." And we asked "What do you mean? We just got here, why...

“Dyrt för vad man får, dålig frukost och allt på plast tallrikar och plast bestick. Irriterande med holdingavgift som tar flera dagar innan man går tillbaka. Hotellet har det nödvändiga men för det priset förväntar jag mig en resturang, pub och fräsch frukost ”

“Absolutely terrible worst hotel I ever … the room was dirty I had no pillows or blankets checking in. They gave me sheets in a bag to make my bed that were dirty with stains the breakfast was not there the guy said she called out. Old stale food.. bad staff they where no where to be found only one staff member was good as checking in his name was criag he was super friendly.. ”