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Recensioner av Sheraton Overland Park Hotel at the Convention Center

4 out of 5
Sheraton Overland Park Hotel at the Convention Center
6100 College Blvd, Overland Park, KS

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 606 av 1002 recensioner" "
8 - Bra i betyg. 261 av 1002 recensioner" "
6 - Okej i betyg. 72 av 1002 recensioner" "
4 - Dåligt i betyg. 40 av 1002 recensioner" "
2 - Väldigt dåligt i betyg. 23 av 1002 recensioner" "

9,2/10

Renlighet

9,0/10

Personal och service

8,4/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

4/10 Dåligt

Verifierad resenär

Gillade: Personal och service
Gillade inte: Renlighet och rummets bekvämlighet
Cleanliness is everything
Lobby and common areas were nice, staff was very polite and nice. But cleanliness is everything when it comes to a pleasant stay and our room had clearly not been thoroughly cleaned for a LONG time. The carpet was worn and filthy and there were hairs (not ours) and stains on the bedding. However, we just needed a place to sleep after a long drive and I'm sure the staff would have helped us change the room if we'd told them about the problem right away.

6/10 Okej

Max

Reste med familj och småbarn
Gillade: Personal och service och bekvämligheter
Not up to usual standards. Stayed here 6 months ago, and it was great then, not so much this time. Pool dirty and in need of filter system upkeep. Cloudy, with visible dirt at bottom of pool. One pillow clearly had not been washed, snot on pillowcase. Food subpar. Parking exit restricted to only one way out, used to be two. Room linenes still in hallway well into the night. Maids appear to be understaffed.Looks like management has checked out.Can no longer recommend this Hotel.
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Paul

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Gary

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Pay to Park just leaves a bad feeling.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Preston

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean and convenient
Bodde här 2 nätter i april 2024
Svar från Bruce Crandall Director of Operations 1 maj 2024
Preston,I wanted to reach out to thank you for your feedback. We are very happy that you enjoyed your stay with us. We look forward to seeing you again soon.Have a wonderful rest of your week.Sincerely,Bruce CrandallDirector of Operations

8/10 Bra

Colleen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Darnesha

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel is beautiful and room was clean and spacious with a nice view. The staff was courteous and helpful.
Bodde här 5 nätter i april 2024
Svar från Bruce Crandall - Director of Operations 1 maj 2024
Darnesha,Thank you for your feedback. We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again soon. Bruce CrandallDirector of Operations

4/10 Dåligt

Karsen

Bodde här 1 natt i april 2024

8/10 Bra

Sarah

Bodde här 1 natt i april 2024

10/10 Fantastiskt

Andrea

Reste med sin partner
Gillade: Bekvämligheter
Everything is nice, clean, and welcoming. Front desk agent was helpful and friendly. Our second time staying here.
Bodde här 1 natt i april 2024
Svar från Bruce Crandall - Director of Operations 1 maj 2024
Andrea,Thank you for your feedback. We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again soon. Bruce CrandallDirector of Operations

10/10 Fantastiskt

Bradley, Omaha

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was very helpful.
Bodde här 1 natt i april 2024
Svar från Bruce Crandall - Director of Operations 1 maj 2024
Bradley,Thank you for your feedback. We are happy to hear that you enjoyed your stay with us. We look forward to seeing you again soon. Bruce CrandallDirector of Operations

8/10 Bra

Brooke

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I loved how large it was and how nice and large the rooms were. Didn't like you had to pay for breakfast. The pool and workout facilities were good. Thank you for the wonderful stay.
Bodde här 2 nätter i april 2024
Svar från Bruce Crandall - Director of Operations. 1 maj 2024
Brooke,Thank you for your feedback. We are happy to hear that you enjoyed your stay with us. We apologize that there was a misunderstanding in paying for Breakfast. Should you wish to have Breakfast included during your next stay, we have upgrades to the club lounge, which include breakfast M-F and hors d' oeuvres in the evening M-TH. We look forward to seeing you again soon. Bruce CrandallDirector of Operations

10/10 Fantastiskt

Melissa

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved the great breakfast and coffee in the club lounge.
Bodde här 1 natt i april 2024
Svar från Crandall 13 apr. 2024
Thank you for staying with us. We are glad your club experience exceeded your expectations and you were pleased with your stay. We look forward to you staying with us again in the future.

8/10 Bra

Monika

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is a nice and upscale hotel only a 2 minute walk to the Convention Center. The only thing that surprised me is that parking is $10 per night and breakfast is $19 tax and tip at a sit-down restaurant. The pool is nice, but they do not enforce the rules of anyone under 16 needing an adult with them and no horseplay or rowdiness. The room was nice and spacious with plenty of space to relax and unwind.
Bodde här 2 nätter i februari 2024

10/10 Fantastiskt

Melissa

Reste med familjen
Gillade: Bekvämligheter
Great place to stay. We would return. We used the indoor pool, gym, and they have a great lounge for food and cocktails. Every employee we worked with was wonderful.
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Laura, Fort Smith

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Dr David

Gillade: Renlighet, personal och service och boendets skick och faciliteter
enjoyed our stay
Bodde här 2 nätter i februari 2024
Svar från Bruce Crandall 13 feb. 2024
Thank you for the rating. We are glad you enjoyed your stay with us. We look forward to seeing you again soon.

10/10 Fantastiskt

Stephanie

Bodde här 2 nätter i februari 2024
Svar från B Crandall 13 feb. 2024
Stephanie, I am glad you enjoyed your stay with us. Thank you for the rating, we look forward to see you again soon.

10/10 Fantastiskt

JENNY

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
There are multiple events going on this weekend and the pool got crowded pretty quick. Overall though the pool was warm and the hot tub actually hot.
Bodde här 1 natt i februari 2024
Svar från B Crandall 13 feb. 2024
Sorry for the delay in the response. I am glad you enjoyed your stay with us. Thank you for your rating, we hope to see you again soon, and hope there might be a slower pool day when you visit.

8/10 Bra

cindy

Gillade: Renlighet och boendets skick och faciliteter
The from desk person didn’t tell me about using key card for elevator. They didn’t tell me where elevator’s were to room It would be nice if they told you something time’s dining room open. Breakfast time. Where pool was located etc. Other guests helped me find my way
Bodde här 1 natt i februari 2024
Svar från Bruce Crandall 6 feb. 2024
Good Evening Cindy, I wanted to write you a note to apologize for your experience at our hotel. We have taken your comments to heart and will start initiating processes to correct this from happening to other guests. Again, I do apologize and hope that you can give us another opportunity to increase the level of service you received.

10/10 Fantastiskt

Forrest

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024

8/10 Bra

Mason

Reste med sin partner
Gillade: Bekvämligheter och boendets skick och faciliteter
Upscale but not uptight
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

betty

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Christy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024

2/10 Väldigt dåligt

Rudy

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room smelt like sewer, room service was horrible, would never answer front desk
Bodde här 4 nätter i december 2023

10/10 Fantastiskt

Gail, Raleigh

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i december 2023

10/10 Fantastiskt

Kazuko, Olathe

Bodde här 1 natt i december 2023

10/10 Fantastiskt

arshad

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Service Staff
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Sadakazu

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023

10/10 Fantastiskt

arshad

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly and helpful staff
Bodde här 1 natt i december 2023

8/10 Bra

gordon

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i december 2023

10/10 Fantastiskt

Justin

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Adam

Bodde här 1 natt i december 2023

10/10 Fantastiskt

Thomas

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everything is good

10/10 Fantastiskt

Mathieu

Bodde här 1 natt i november 2023

10/10 Fantastiskt

Louis

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Rooms were nice, and the conference facility had GREAT service, and great food!
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Michele

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice and quiet. Dog friendly place.
Bodde här 2 nätter i november 2023

8/10 Bra

Gary

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Michell and her fellow worker were just excellent in the restaurant. Could not have been nicer
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Matthew

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It has a nice exercise room. Our room was very clean and comfortable.
Bodde här 4 nätter i november 2023

6/10 Okej

Cindy

Reste med familj och småbarn, Reste med familjen
Gillade: Boendets skick och faciliteter
Gillade inte: Personal och service
We had a huge party of family members staying at this hotel. We are thankful that they listened to us by letting our rooms stay on the same level and right next to each other. However, when it was first night there, we were in the hot tub and the staff was closing down. He was extremely rude asking us to leave since the pool was closing down. We ladies wanted to go to the bar and it was only 10:20, and per the website it says it closes at 11 pm. The waitress had told us they were closed and their was a couple still sitting at the bar or resturant. She couldn't tell us why they were closing early, she just said they are closed. It was a disappoint. Our queen size beds seemed like it was more of a full size. Lastly, we asked for room service and returned and one room did not get room service. A family member had forgotten their lunch bag and when I went to claim it. It was missing hee tubberware. Overall, the hotel is beautiful but not all staff are friendly.
Bodde här 2 nätter i november 2023

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Checkin was easy and quick. Room was clean and the area was quiet.
Bodde här 1 natt i november 2023

8/10 Bra

Karen

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
What’s missing
My stay was almost perfect. I’m elderly and not having a bellman wasn’t good. Then to find out there was no longer valet parking was inconvenient. Luckily it wasn’t too cold.
Bodde här 4 nätter i november 2023

10/10 Fantastiskt

Jason

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My preferred place to stay when I'm in town
Bodde här 2 nätter i november 2023

10/10 Fantastiskt

Clarence

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Awesome
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Angel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i oktober 2023

8/10 Bra

Tom

Gillade: Renlighet och boendets skick och faciliteter
Long lines for coffee in the morning. Had a not-friendly experience with one of the staff members at check-in. Really pushing the rewards program on me.
Bodde här 2 nätter i oktober 2023

2/10 Väldigt dåligt

Mynor

Bodde här 1 natt i oktober 2023

8/10 Bra

NANCY, WICHITA

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Safe, clean, well accommodated.
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

cindy

Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Angelita

Bodde här 1 natt i oktober 2023