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Recensioner av Baymont by Wyndham Owatonna

2.5 out of 5
Baymont by Wyndham Owatonna
245 Florence Avenue, Owatonna, MN

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 248 av 480 recensioner" "
8 - Bra i betyg. 153 av 480 recensioner" "
6 - Okej i betyg. 44 av 480 recensioner" "
4 - Dåligt i betyg. 20 av 480 recensioner" "
2 - Väldigt dåligt i betyg. 15 av 480 recensioner" "

8,8/10

Renlighet

9,0/10

Personal och service

8,8/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Jan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
A very clean and comfy hotel
Bodde här 1 natt i april 2024

6/10 Okej

Burt

Bodde här 1 natt i april 2024
Svar från vvs 19 apr. 2024
Thanks for taking time to respond to our guest survey

8/10 Bra

Sara

Bodde här 5 nätter i mars 2024
Svar från vvs 4 apr. 2024
Thanks for taking time to respond to our guest survey

8/10 Bra

Jeannie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel was clean & nice. Very quiet and lots of dining options around the area.
Bodde här 1 natt i mars 2024
Svar från vvs 28 mars 2024
Thank you for the nice comments about the Baymont by Wyndham Owatonna. We appreciate hearing from our guests

8/10 Bra

Randal

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Our stay was good and comfortable. The only minor issue that we had was the drain for the sink was slow.
Bodde här 2 nätter i mars 2024
Svar från vvs 27 mars 2024
Thanks for taking time to let us know about your stay and my apologies for any problems you experienced

10/10 Fantastiskt

Pam

Gillade: Renlighet
Bodde här 1 natt i mars 2024
Svar från vvs 28 mars 2024
Thanks for the great score.

10/10 Fantastiskt

Otto

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice and clean
Bodde här 1 natt i mars 2024
Svar från vvs 19 apr. 2024
Great! We love it when we do everything right and our guests let us know

10/10 Fantastiskt

Dillon

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Kids running around loudly
Bodde här 1 natt i februari 2024
Svar från VvS 28 feb. 2024
Thank you for taking time to respond to our guest survey. We do appreciate hearing from our guests

8/10 Bra

Maren

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från VvS 7 feb. 2024
We appreciate you taking time to give us a good score on your recent stay

10/10 Fantastiskt

Kylie

Gillade: Personal och service och boendets skick och faciliteter
Great breakfast, friendly staff, clean facility & rooms. Overall great experience!
Bodde här 1 natt i januari 2024
Svar från VvS 7 feb. 2024
Thanks for the nice review of your recent stay

2/10 Väldigt dåligt

Holly

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Hotel had the incorrect dates, took an hour to check in, our room had old ranch in the fridge so clearly wasn’t cleaned, scratch marks and dirt all over the room, worse part was when we checked out they said we still owed money and needed to pay more before we left!! I paid a month ago in full. They tried to tell us the rate was different now and we needed to pay more. Took over a half hour to check out. Also we tried calling the hotel many times before we checked in and no one ever answered. Awful experience.
Bodde här 1 natt i januari 2024
Svar från VvS 29 jan. 2024
We strive to offer the best in hotel accommodations and guest service but clearly fell short for your recent stay. My sincere apologies for any inconveniences you experienced.

10/10 Fantastiskt

Michelle

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This property was a very nice stay! It was convenient to I-35, had close access to restaurants & shopping. We enjoyed the included breakfast. The pool looked nice, but we didn’t get the opportunity to use it
Bodde här 3 nätter i januari 2024
Svar från VvS 19 jan. 2024
Thanks for the great comments about your recent say at the Baymont by Wyndham Owatonna.

10/10 Fantastiskt

Michael

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean, nice staff
Bodde här 1 natt i januari 2024
Svar från VvS 19 jan. 2024
Thank you for takin time to respond to our guest survey, we do appreciate hearing from our guests

10/10 Fantastiskt

Joseph

Gillade: Renlighet, personal och service och rummets bekvämlighet
The stay was good. Heater for the pool and hot tub were down. Hot tub was colder than the pool!!
Bodde här 1 natt i januari 2024
Svar från VvS 10 jan. 2024
My apologies and I've alerted our maintenance to check for any problems

10/10 Fantastiskt

Brenda

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från VvS 10 jan. 2024
Thanks for the great score

8/10 Bra

TRICIA

Bodde här 1 natt i december 2023
Svar från VvS 10 jan. 2024
Thanks for taking time to respond to our guest survey

6/10 Okej

Lincoln

Bodde här 2 nätter i december 2023
Svar från VvS 10 jan. 2024
Thanks for your comments we appreciate you taking time to respond to our survey

8/10 Bra

Jose Antonio

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Not much to do on winter.
Bodde här 3 nätter i december 2023
Svar från VvS 2 jan. 2024
Thanks for taking time to respond.

10/10 Fantastiskt

Kevin

Bodde här 1 natt i december 2023
Svar från VvS 2 jan. 2024
Thanks for the great score

8/10 Bra

Mary

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023
Svar från VvS 2 jan. 2024
Thanks for taking time to give us a great score

2/10 Väldigt dåligt

Chantal

Gillade inte: Personal och service
The housekeeping staff entered my room without knocking while I was naked. Thank goodness the clasp was over the lock and prevented it from opening all of the way. I yelled and my fiancé ran to the door just for the woman to ask if we needed anything before checkout. We told her no and she left. This is completely unacceptable, no one should be entering our room before check out, let alone without knocking. A very scary and unpleasant experience, will never stay at Wyndham hotel or recommend one to anyone. The front desk was informed of the incident and we hope in the future no one has the same experience.
Bodde här 1 natt i november 2023
Svar från VvS 24 nov. 2023
I certainly understand your frustration at the situation and offer my sincere apologies for what would have been a traumatic experience. Housekeeping has been informed of the situation and has talked to their staff regarding proper way to enter a guest room.Again, my sincere apologies

2/10 Väldigt dåligt

Luke

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Expedia booked us the wrong room and we had 4 people with one bed
Bodde här 1 natt i november 2023
Svar från VvS 20 nov. 2023
Usually you receive a confirmation from when making a reservation via an OTA and it will state what type of bed is being offered. My sincere apology for a less than perfect experience.

10/10 Fantastiskt

AshlyAnn

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A lot of beautiful updates, nice large pool area and the complimentary breakfast was delicious!
Bodde här 1 natt i november 2023
Svar från VvS 14 nov. 2023
Thanks for the great comments about your recent stay. We love hearing from our guests

6/10 Okej

Sara

Gillade: Renlighet och personal och service
Meh
Bodde här 1 natt i oktober 2023
Svar från VvS 14 nov. 2023
Thank you for taking time to respond to our guest survey, we appreciate your comments

10/10 Fantastiskt

Jen

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean and comfortable! Gal at check in was superb!
Bodde här 1 natt i oktober 2023
Svar från VvS 6 okt. 2023
We pride ourselves in offering the best in hotel accommodations and guest service. Thank you for taking time to comment on our guest survey

8/10 Bra

Nicole

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i september 2023
Svar från VvS 26 sep. 2023
Almost perfect score. Thanks

8/10 Bra

Catherine

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från VvS 26 sep. 2023
Thanks for taking time to respond to our guest survey, we appreciate hearing from our guests

4/10 Dåligt

Sherri, Cambridge

Reste med familjen
Gillade: Renlighet och bekvämligheter
Gillade inte: Personal och service
Nice location
Bodde här 1 natt i september 2023
Svar från VvS 23 sep. 2023
We love hearing from our guests that they enjoyed their stay.

4/10 Dåligt

Lisa

Reste i grupp
Gillade inte: Personal och service
My card was declined when checking into the hotel. The employee manually keyed in my credit card information and according to my credit company the credit card expiration date was entered incorrectly. Employee was rather rude and made me felt uncomfortable knowing very well that my card should not be declined which was confirmed when I called my credit card company. Unsure why there would not be a way to swipe/tap my card with the technology we have these days. I used to stay here one day every year for a vendor event. I will bring my business elsewhere next year.
Bodde här 1 natt i september 2023
Svar från Tonya 27 sep. 2023
Hi Lisa,I am the Front Office Manager, I am so sorry you were treated rudely by my front desk representative. That is not how we are to treat people. We were having some issues that day with cards declining and yes she should have run it electronically. She is fairly new and did not know the process to remove your card and reenter it. She knows the process now. Again I am very sorry you were inconvenienced and made to feel uncomforatble in any way.

8/10 Bra

Samantha

Bodde här 1 natt i september 2023
Svar från VvS 26 sep. 2023
Thanks for the great score

6/10 Okej

Michael

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was ok. It looked nicer in the photos. Room was small but clean with tiny TV. We changed rooms as first room smelled of cigarettes.
Bodde här 1 natt i september 2023
Svar från VvS 18 sep. 2023
My sincere apologies for any inconveniences you experienced during your stay.

8/10 Bra

Claire

Gillade: Renlighet och personal och service
Everything was as expected.
Bodde här 1 natt i september 2023
Svar från VvS 18 sep. 2023
Thanks for your comments, we appreciate hearing from our guests

10/10 Fantastiskt

Elizabeth

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Expensive, but clean & upgraded
I'm not sure what the negative reviews are referencing as far as the building goes because the lobby is beautiful and obviously redone recently. Pool and hot tub areas were very clean. Room was also upgraded with a new AC unit that worked better than mine at home (this was SUPER important to me because I sleep super hot). I did stay on the first floor so maybe this floor was renovated first? Idk, but no problems what so ever. Front desk reps were very nice. Parking can be sparse on busy weekends but not bad.Only downside would be that it's over priced for a Baymont, but seems to be one of the better choices in Owatonna. Plus is also there's an Applebee's across the parking lot if that's your thing lol.
Bodde här 1 natt i september 2023
Svar från VvS 15 sep. 2023
Thank you for the nice comments about our property. Our property has Won "Best of Baymont" 4 years in a row and we like to think we offer great accommodations and guest service for all our guests.

8/10 Bra

david

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Property is very clean and friendly staff
Bodde här 2 nätter i september 2023
Svar från VvS 13 sep. 2023
thanks for taking time to respond to our guest survey, we appreciate hearing from our guests

10/10 Fantastiskt

Patricia

Bodde här 1 natt i september 2023
Svar från VvS 6 okt. 2023
Five out of Five can't get much better. Thanks for the great score

10/10 Fantastiskt

Pamela

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Stayed here 5 days with my adult children. Great customer service. Breakfast was good, wine/beer at night, pool/hot tub. Restaurants close by close to the interstate. I’ll stay again for sure.
Bodde här 5 nätter i augusti 2023
Svar från VvS 5 sep. 2023
Excellent! We love it when guests have a great time and let us know.

4/10 Dåligt

Paige

Gillade inte: Rummets bekvämlighet
Probably not again
The person who checked us in was new to the system and that process took a long time. Also, she could not verify the rate and that was problematic. She was apologetic, but the process took way too long. Overall the room was just uncomfortably hot, even with the thermostat set low and a fan that I had brought. It was just way way too hot.
Bodde här 1 natt i september 2023
Svar från VvS 5 sep. 2023
Thank you for taking time to respond to our guest survey, we do appreciate hearing from our guests. My apologies for any inconveniences you experienced from any staff member

2/10 Väldigt dåligt

Elizabeth

Bodde här 1 natt i september 2023
Svar från VvS 5 sep. 2023
Thanks for taking time to respond to our guest survey

8/10 Bra

Erica

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had a last minute plumbing issue in our apt, so we needed to be away from home for a night. This place is always our "get away go-to" we always get the jucuzzi room, and are always very pleased, and very relaxed. When we checked in tho, the lady at the front desk was friendly until she saw people that kept walking in behind us and it seemed as tho she was getting a bit frustrated. Other than that it's always a great place to stay.
Bodde här 1 natt i augusti 2023
Svar från VvS 5 sep. 2023
We appreciate hearing from our guests about their experience. My sincere apologies for any inconveniences you experienced during your stay

6/10 Okej

Megan

Bodde här 1 natt i augusti 2023
Svar från VvS 5 sep. 2023
Thanks for taking time to respond to our guest survey, we appreciate your comments and score

10/10 Fantastiskt

Janelle

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i augusti 2023
Svar från VvS 5 sep. 2023
Thanks for the Perfect score, we appreciate you taking time to let us know we did a great job

10/10 Fantastiskt

Brenda

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i augusti 2023
Svar från VvS 5 sep. 2023
Great! Love it when we do everything right to make a guests stay perfect.

10/10 Fantastiskt

John

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Gab Fest.
We had a family reunion for the fair. It was excellent to be able to sit in the lobby or outside to gab with one another for hours and hours. Breakfast opened at 5:30. It was the standard fare but "good enough". Getting to the fair took 10 minutes. It was very quiet.
Bodde här 3 nätter i augusti 2023
Svar från VvS 20 aug. 2023
Happy to hear your family reunion was a success and staying at the Baymont made it easy to visit and get around town.

10/10 Fantastiskt

Kenneth

Bodde här 1 natt i augusti 2023
Svar från VvS 13 sep. 2023
Thanks for the great score

10/10 Fantastiskt

Mary

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i augusti 2023
Svar från VvS 20 aug. 2023
Thanks for the great score and letting us know we did everything right to make your stay perfect

8/10 Bra

Rita

Bodde här 1 natt i augusti 2023
Svar från VvS 5 sep. 2023
Thanks for the great score

4/10 Dåligt

collison

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Lobby was new and super clean. Rooms were small, dated, and smelled like smoke
Bodde här 1 natt i augusti 2023
Svar från VvS 9 aug. 2023
My sincere apologies for any problems that occurred during your stay. We value the comments given to us by our guests and will take action where necessary.

8/10 Bra

Sonja

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i juli 2023
Svar från VvS 9 aug. 2023
Thank you for taking time to respond to our guest survey, we appreciate your comments

10/10 Fantastiskt

Makayla

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2023
Svar från VvS 9 aug. 2023
Wow, a perfect score telling us we did a great job

6/10 Okej

Leigh

Bodde här 1 natt i juli 2023
Svar från VvS 9 aug. 2023
Thank yo for responding to our guest survey