Hotell med pool i Owatonna

“When we checked in, we were notified that the internet and cable was out. That was the whole weekend. There is no breakfast like stated. When asked about pool hours I was told the pool was shut down that day and only opens if the person who checks the pool decides to show up to work. The ice machine was broken. The shower water was hot, the bed was comfortable.”

“Great guest services by the staff.”

“The coffee was lukewarm and weak. The breakfast room was unprepared when it opened and there were no condiments for the oatmeal. Hotel was much nice under the Carlson label. ”

“Breakfast was very nice! Our stay was one night and the hotel was conveniently located near gas, groceries and restaurants.”

“Rooms were large, bed was very comfortable, breakfast was normal hotel quality and opened early. Plenty of parking, even with a boat. The hotel was completely full do to a kids baseball tournament. The room we were assigned was next to pool so sleep was optional. The only down side.”

“Overall, my stay was not bad. I appreciated the simple breakfast that was provided, and the air conditioning worked well, which made my stay more comfortable. However, I was disappointed with the cleanliness and housekeeping service. The toilet paper ran out, and although I asked for assistance, the issue was not resolved promptly. I also requested room service/housekeeping for my room, but the service I needed was not completed. While there were some positive aspects to my stay, I believe...

“Pluses: Check in process was quick & easy. The breakfast was excellent. Conveniently located right off the interstate. Deltas: We stayed in a suite with a foldout couch. There was no bedding in the room to be found. My wife went down to the desk to get bedding, but they didn't give her a pillow. Another trip down when the bedding should have been in the room already. It's the only reason we booked this room & it became a headache for us.”