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Recensioner av Quality Inn Owatonna Near Medical Center

2.5 out of 5
Quality Inn Owatonna Near Medical Center
150 Saint John Dr, Owatonna, MN

Recensioner

7,4

Bra

10 - Fantastiskt i betyg. 31 av 93 recensioner" "
8 - Bra i betyg. 28 av 93 recensioner" "
6 - Okej i betyg. 15 av 93 recensioner" "
4 - Dåligt i betyg. 13 av 93 recensioner" "
2 - Väldigt dåligt i betyg. 6 av 93 recensioner" "

7,2/10

Renlighet

8,2/10

Personal och service

6,0/10

Bekvämligheter

7,4/10

Boendets skick och faciliteter

7,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

michael, Blaine

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Perfectly fine mid rate motel. Older facility was clean, staff very courteous and professional.
Bodde här 1 natt i april 2024

8/10 Bra

sheree

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024

8/10 Bra

Jesus

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was ok
Bodde här 1 natt i mars 2024

6/10 Okej

Theodore

Reste med familjen
Conveniently located close to places we were going to. Staff responded quickly to resolve issues that we reported.
Bodde här 3 nätter i februari 2024

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff was short handed and had to curtail some housekeeping services. Breakfast was great and staff was courteous. Location was very convenient.
Bodde här 1 natt i augusti 2023

6/10 Okej

Jonathen

Reste med sin partner
Got exactly what we paid for, was good!!
Bodde här 1 natt i augusti 2023

4/10 Dåligt

Pamela

Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
My room was very clean, the bed was comfortable, and the air conditioning worked. However, the common areas were not clean at all, and poorly maintained. The asphalt in the parking lot was breaking up, and there was trash here and there. Shrubs and trees were hanging over the sidewalk. This property needs a little more time spent on it.
Bodde här 3 nätter i juli 2023

10/10 Fantastiskt

Kelly

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Quiet and comfortable.
Bodde här 3 nätter i juli 2023

6/10 Okej

Brock

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Poor
We had crumbs, stains, and dirt on our bed after arriving and taking a half hour to check in.
Bodde här 1 natt i juni 2023
Svar från Paras S 27 juni 2023
Thank you for sharing your feedback about your recent stay at our hotel. We apologize for the inconvenience and frustration you experienced upon arrival. It is unacceptable that you found crumbs, stains, and dirt on your bed, and we understand how this would have negatively impacted your experience.We take cleanliness and guest satisfaction seriously, and we apologize for falling short of our usual standards. Your comments will be shared with our housekeeping and front desk teams to ensure that necessary improvements are made to prevent similar issues from happening in the future.Once again, we apologize for the inconvenience caused. We appreciate your feedback, as it helps us identify areas for improvement. We hope you would consider giving us another opportunity to provide you with a superior experience.

2/10 Väldigt dåligt

Verifierad resenär

Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Renlighet och personal och service
Smelled like cigarettes and owner tried to tell me I smoked in there. The room smelled like cigarettes from the start and worse when I took a shower. I’m not one to complain and switch rooms it really only smelled in the bathroom. On my way out I told the front desk that it smelled like cigs and she didn’t really seem to care so I left and the hotel called and were being unprofessional and rude saying I was the one who smoked in the room.
Bodde här 1 natt i juni 2023
Svar från Manager 27 juni 2023
We apologize for the inconvenience and misunderstanding regarding the smell of cigarettes in your room. We take these matters seriously and will address them with our team. Thank you for bringing it to our attention.

8/10 Bra

DAVID

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very nice place.
Bodde här 1 natt i juni 2023
Svar från GM 27 juni 2023
Thank you for your kind feedback. We appreciate your positive review.Quality Inn owatonna

4/10 Dåligt

Sandra

Bodde här 1 natt i maj 2023

10/10 Fantastiskt

Trystan

Bodde här 3 nätter i maj 2023

4/10 Dåligt

David

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
It was dirty and not updated. Fitness room was very small and not a lot of equipment to choose from.
Bodde här 2 nätter i april 2023
Svar från Paras s 21 apr. 2023
Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologize that your experience did not meet your expectations.Thank you for choosing our hotel and we look forward to welcoming you back soon.

8/10 Bra

Linda

Bodde här 1 natt i mars 2023

10/10 Fantastiskt

Emily

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2023
Svar från Paras S 19 apr. 2023
We are delighted to hear that you had an enjoyable stay at our hotel and we appreciate you taking the time to share your positive experience with us.

8/10 Bra

Flavio

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quality of overall hotel was not bad
Bodde här 2 nätter i mars 2023
Svar från Paras s 21 apr. 2023
We are delighted to hear that you had an enjoyable stay at our hotel and we appreciate you taking the time to share your positive experience with us.

4/10 Dåligt

Andy A

Bodde här 1 natt i februari 2023
Svar från Paras S 19 apr. 2023
Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologize that your experience did not meet your expectations.Thank you for choosing our hotel and we look forward to welcoming you back soon.

10/10 Fantastiskt

Douglas

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i februari 2023
Svar från Paras S 19 apr. 2023
We take great pride in our attention to detail and it is always gratifying to receive such positive feedback. It serves as a great motivation for us to continue providing exceptional service to our guests.

4/10 Dåligt

Kara

Reste med sin partner
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The room was barely 12’x14’. We had to shuffle around the bed. The window seat over the heating/cooling unit was not comfortable to sit on. The heating/cooling unit could not properly regulate the temp of the room. It so hot when we entered and we had to mess with it all night… up and down trying to find a comfortable temperature. Hot water took forever. I feel like the $128 we paid was way too much.
Bodde här 1 natt i februari 2023
Svar från Paras s 21 apr. 2023
Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologize that your experience did not meet your expectations.Thank you for choosing our hotel and we look forward to welcoming you back soon.

10/10 Fantastiskt

Mary

Affärsresenär, Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Easy check in, remodeled rooms and breakfast area. Pillows and beds were great!
Bodde här 1 natt i januari 2023

10/10 Fantastiskt

Charles

Gillade: Renlighet
Lobby
Bodde här 1 natt i januari 2023

8/10 Bra

Sara

Bodde här 1 natt i januari 2023

6/10 Okej

cara

Bodde här 1 natt i januari 2023

8/10 Bra

Mark, Superior

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2022

8/10 Bra

Brittany

Gillade: Personal och service
Bodde här 1 natt i december 2022

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2022

8/10 Bra

Joseph

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The hotel overall is nice but its important to ask for cleaning services

10/10 Fantastiskt

Sandy

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Wonder place to stay! I give the whole experience an A+
Bodde här 1 natt i november 2022

6/10 Okej

Larry

Reste med sin partner
Gillade: Renlighet och personal och service
The facility is getting dated
Bodde här 1 natt i oktober 2022

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
Partially renovated. Friendly staff. Small rooms
Good hotel. Last minute book. It's clearly an OLD property that was renovated with new room furninshings and decor. Rooms are VERY small. Extremely friendly staff
Bodde här 2 nätter i oktober 2022

8/10 Bra

Renee

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2022

8/10 Bra

Kathleen

Bodde här 1 natt i september 2022

10/10 Fantastiskt

Robyn

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice, clean hotel with friendly staff.
Bodde här 1 natt i september 2022

10/10 Fantastiskt

Harold

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i augusti 2022

10/10 Fantastiskt

Travis

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was clean. Beds were pretty comfortable. Staff was nice. Breakfast was pretty good. (Waffles were a little sour. Not sure if it was after taste from orange juice or if it was the batter used though) Would come back for another stay and would recommend ☺️
Bodde här 2 nätter i augusti 2022

10/10 Fantastiskt

Holly

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Just set a little too much off the highway.
Bodde här 1 natt i juli 2022

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Was clean, easy to find. Would have been nice to have towels replaced w/o having to ask. Was fine with not having room cleaned or bed made.
Bodde här 2 nätter i juli 2022

4/10 Dåligt

Sarah

Reste med familjen
Gillade: Boendets skick och faciliteter
Gillade inte: Personal och service
The property was convenient for where we were going. The property has had a face lift and looks nice. Amy, the pm front desk was very friendly and helpful. The pipes “sang” through my shower both mornings. The housekeeping staff on our floor accused my aunt of stealing from the cart on Sunday morning in the hallway. Really upset her. Super disappointed.
Bodde här 2 nätter i juli 2022

10/10 Fantastiskt

Michelle

Bodde här 1 natt i juli 2022

10/10 Fantastiskt

Patricia

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a convenient location for my work place.
Bodde här 1 natt i juli 2022

8/10 Bra

Earl

Reste i grupp
Good place! Very nest andclean rooms.
Bodde här 1 natt i juli 2022

8/10 Bra

Diane

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I did not care much for the parking arrangements. I would have preferred my car be visible from my room. The parking space available was around the corner and opposite end from my room.
Bodde här 1 natt i juni 2022

2/10 Väldigt dåligt

Cynthia

Reste med familj och småbarn, Reste med familjen, Reste med husdjur
Gillade inte: Renlighet
for a 200. dollar night the facility is treated like a overnight motel. it was not cleanoverall. the toom included a sofa bed that had no linnen.
Bodde här 1 natt i juni 2022
Svar från Front Desk Manager 30 juni 2022
Thank you for your review of our Quality Inn Owatonna. We are sorry to hear that you were not satisfied with the rate that you received. Our revenue team continuously monitors the neighboring market to ensure that we are staying competitive in our pricing. Please be assured that your comments will be shared with them. If you should return to the area, we do hope you will give us another chance to host you.

10/10 Fantastiskt

Jesse

Bodde här 2 nätter i juni 2022

8/10 Bra

Lorelei

Bodde här 2 nätter i juni 2022

10/10 Fantastiskt

Leah

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
Could have been a little cleaner overall. Staff was wonderful
Bodde här 2 nätter i juni 2022

8/10 Bra

Rosee

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
My stay in Owatonna
Beds need an upgrade not very comfortable, the staff is AMAZING super friendly and accommodating. the temp in the room does not regulate the best but I am always cold so it may be just me. Everything you may need from shopping to dining is minutes away.
Bodde här 3 nätter i april 2022

10/10 Fantastiskt

Lisa

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Cute rooms
Cute little efficiency apartment style room. Clean and comfortable!
Bodde här 1 natt i januari 2022

10/10 Fantastiskt

Bernice

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very comfortable and clean. Bed was awesome
Bodde här 1 natt i april 2022