Exteriör

Recensioner av College Inn

3 out of 5
College Inn
5190 College Corner Pike, Oxford, OH

Recensioner

6,8
10 - Fantastiskt i betyg. 28 av 93 recensioner" "
8 - Bra i betyg. 19 av 93 recensioner" "
6 - Okej i betyg. 17 av 93 recensioner" "
4 - Dåligt i betyg. 13 av 93 recensioner" "
2 - Väldigt dåligt i betyg. 16 av 93 recensioner" "

6,4/10

Renlighet

7,8/10

Personal och service

6,6/10

Bekvämligheter

5,8/10

Boendets skick och faciliteter

6,6/10

Hållbarhet

Recensioner

2/10 Väldigt dåligt

Joey

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Holes in ceiling from unfinished construction. Awoken by construction electric saw outside our window at 8:30am on Sunday morning. Dirty mirrors and mildew in toilet and bathtub drain. So gross.
Bodde här 1 natt i april 2024
Svar från Management 27 apr. 2024
Dear Joey, We apologize for the trouble and any inconvenience caused on your stay. Your feedback is valuable, and we're addressing these issues immediately. Thank you for bringing this to our attention.

2/10 Väldigt dåligt

Suzanne

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was very dirty. The mirrors had streaks all over them. The toilet seat was broken and it struggled to flush. We were leaving the room at one point and we saw a room where the toilet had overflowed and there was an enormous puddle on the carpet right outside the room. Disgusting. When we checked in, the man never told me about the available breakfast (which I would never have tried anyway as it looked filthy) When we checked out, the woman behind the counter never said hello or, more importantly, how was your stay? Probably because she knew what I would say. We only stayed there because it was close to the University but in retrospect, i would accept the inconvenience of being farther away. Two nights in this disgusting place cost me close to $900. NEVER AGAIN
Bodde här 2 nätter i april 2024
Svar från Management 27 apr. 2024
Dear Suzanne, We apologize for the oversight and any inconvenience caused. Your feedback is valuable, and we're addressing these issues immediately. Thank you for bringing this to our attention.

2/10 Väldigt dåligt

Steve

Reste med familjen
People were nice Room clean Price was not as described/ up charged me significantly. Breakfast was terrible- no one there to ask about food. Selection was poor. Yogurt was out of date, expired. Bathroom was very small and curtain was not clean at bottom. Had to ask for towels- 3 nights but no room service. It was a budget motel with premier prices. I am going to pursue the charge as $404 for one night in this hotel was way too much!!! Expedia did not list this increase to $400 on the website when I made the reservation.
Bodde här 3 nätter i april 2024
Svar från B Patel 14 apr. 2024
Dear Steve,Thanks for sharing your feedback. As we are working to improve our service.

8/10 Bra

Daniel

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Although some renovations in the lobby are continuing the room was clean and comfortable. The staff were pleasant and helpful.
Bodde här 1 natt i april 2024
Svar från B Patel 14 apr. 2024
Hello Daniel,Thanks for sharing your feedback. As renovation is a direction for better service which is coming soon.Thank you,Kind Regards

10/10 Fantastiskt

David

Gillade inte: Boendets skick och faciliteter
The facility is going through remolding so lobby is very messy no exercise or swimming also way over prices
Bodde här 1 natt i april 2024
Svar från Management 11 apr. 2024
Dear David, sorry for the inconvenience on you stay, our exercise room is under renovation and pool is closed as of we are under transition period as well.

2/10 Väldigt dåligt

chris

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The place is under construction - something that was not disclosed at the time of booking. The lobby was filthy and the whole place reeked of cigarette smoke. Awful.
Bodde här 2 nätter i mars 2024
Svar från Management 1 apr. 2024
Dear Chris,We apologize for the oversight and any inconvenience caused. Your feedback is valuable, and we're addressing these issues immediately. Thank you for bringing this to our attention.

2/10 Väldigt dåligt

Kelly

Reste i grupp
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I have stayed here two other times and it was fine. This time it was unbelievably terrible. There was construction going on throughout the hotel which I was not made aware of prior to arrival. The lobby and "dining area" were extremely dusty, dirty, wires hanging from the ceiling. I can not believe they actually had food served in an active construction area. My room was also dirty. The towels and lower half of the shower curtain were yellow. The halls smelled of cigarette smoke. I am not sure what regulatory body governs hotels but if they saw the condition of the hotel and that guests were staying there they would probably shut it down.
Bodde här 2 nätter i mars 2024
Svar från B Patel 18 mars 2024
We deeply apologize for the significant drop in your experience during your recent stay. Your feedback is crucial, and we're committed to addressing these issues promptly. Rest assured, we'll take immediate action to rectify the situation and ensure such incidents do not occur again. Thank you for bringing these concerns to our attention.

2/10 Väldigt dåligt

Michael

Affärsresenär
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Room was a mess. Shower didn’t work. Told front desk and they never came to check. Went down and told them a second time and was assured I’d be able to shower. Never was able to. Horrible inconvenience for 3 days. Will never stay again.
Bodde här 2 nätter i mars 2024
Svar från Management 12 mars 2024
Hello Michael, we are sincerely sorry for the inconvenience you had on your stay. Best Regards

4/10 Dåligt

Daniel

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Management 6 mars 2024
Hello Daniel, we are very sorry for your unhappy stay.

2/10 Väldigt dåligt

Debra

Affärsresenär, Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The entire property is under construction (had no idea). The one elevator, entire 2nd floor & room smell of bad Asian food. Carpet is stained and safety lock broken. TV is crooked on wall. Very run down.
Svar från Management 4 mars 2024
Dear Debra, we are very apologetic for your unhappy stay and yes we are in major transition of the hotel, we did get our interior and exterior paint done, thank you for your review.

4/10 Dåligt

Toshinori

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
There isn’t good intermediate choices of hotels in this town. Out of those limited choices, I think this hotel’s building including pool area has good potential, but the building is under renovation as of Feb ‘24. An employee explained it will be completed in a month. If construction is fully finished and cleaner, it would be better.
Bodde här 1 natt i februari 2024
Svar från Management 2 mars 2024
Dear Toshinori , sorry to know you did not find much of a choice for hotels in the town. Yes we are in a major transition and it is going to be timelessly.Best Regards

6/10 Okej

Yifeng

Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
it's under construction and it looked really bad. Breakfast eggs and gravy for the bread were having weird taste and we did not eat much of those. Good for short stay but not for vacations.
Bodde här 1 natt i februari 2024
Svar från Management. 26 feb. 2024
Dear Yifeng, my sincerest apologies for not enjoying your stay and breakfast , we use one of the best brand for breakfast from Sysco.

10/10 Fantastiskt

Greg

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice room great breakfast friendly staff
Bodde här 1 natt i februari 2024
Svar från HPatel 25 feb. 2024
Dear Greg, glad you enjoyed your stay with us and the staff. Hope to see you soon in the future.Best Regards

4/10 Dåligt

Evgeniya, Roslindale

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
It was just OK for 2 nights, but still I started noticing towels with yellow spots, dirty sheets, cracked ceilings, ets. Staff was very friendly.
Bodde här 2 nätter i februari 2024
Svar från HPatel 24 feb. 2024
Dear Evgeniya, we are truly sorry for the experiences you had during your stay. we do take all the matter very seriously.Best Regards

10/10 Fantastiskt

Dane

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice place close to campus
Bodde här 1 natt i februari 2024
Svar från Management 6 feb. 2024
Dear Dane,Thank you for your feedback! We're glad to hear you found our location convenient. Hope to welcome you back soon.Best regards,

8/10 Bra

Mark

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 4 nätter i januari 2024
Svar från Management 6 feb. 2024
Dear Mark,Thank you for your four-star rating! We appreciate your support and hope to exceed your expectations on your next visit.Best regards,

6/10 Okej

Mitchell

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Coffee was horrible. Breakfast was low quality food. There was old cheese stuck to the microwave safe dish. Do a better job cleaning the place. Last time I was in Oxford I stayed at the Baymont. I didn't want to go there again. Surprise. It's the old Baymont inn. Ownership changed. Everything else is the same.
Bodde här 1 natt i februari 2024
Svar från Management 6 feb. 2024
Dear Mitchell,We sincerely apologize for the disappointing experience you had during your stay. Your feedback is crucial, and we're committed to improving our standards to meet your expectations. We'll address the cleanliness and quality issues promptly. Thank you for bringing this to our attention.Best regards,

10/10 Fantastiskt

Charles

Gillade: Bekvämligheter
Bodde här 1 natt i januari 2024
Svar från HPatel 21 jan. 2024
Hello Charles, thank you for your delightful review on your stay with us.Best Regards,

10/10 Fantastiskt

Tiffany

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från HPatel 21 jan. 2024
Hello Tiffany, thank you for your wonderful review.best regards

10/10 Fantastiskt

Kelina

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quiet and safe. Staff were helpful and friendly. The place and the room was neat and clean!
Svar från HPatel 18 jan. 2024
Hi Kelina .Thank you for your review and appreciate and glad to know you enjoyed your stay with us, look forward on seeing you for your future stay.

6/10 Okej

Judy

Reste med familjen
Gillade: Personal och service
The heater did not work, it was blowing cold air. We moved rooms easily through staff but the room we moved to had white crumbs on floor, maybe paint and tub was terribly chipped? The breakfast was good and area clean. I felt like the people I noticed staying there were probably semi homeless which I understand need places to stay but it definitely was not worth the price I paid. The staff was respectful and nice.
Bodde här 1 natt i januari 2024
Svar från HPatel 12 jan. 2024
Hello. we appreciate on reviewing your stay with us, and very sorry for the inconvenience. We are in a transition period of the property and got our interior and exterior paint done. we are working on every problems and to make our guest feel very welcomed on their stay.

6/10 Okej

John, Coldwater

Reste med sin partner
Gillade: Personal och service och bekvämligheter
Bodde här 1 natt i januari 2024
Svar från HPatel. 9 jan. 2024
Thank You for the respond on your stay.

2/10 Väldigt dåligt

Christopher

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was absolutely my worst hotel experience in decades! The room was disgusting. It was hot and smelled like chlorine. Jacuzzi didnt work properly and even if it did you coukdnt see the TV because of a giant beam in the middle of the room. The bed was stiff and the sheets were not comfortable. The pillows were the one saving grace. The carpet was disgusting. There were cobwebs on the bathroom air return. The entire vibe of the room was outdated and just gross. Way too much money for the quality of the stay. The breakfast was a joke also. The food looked gross and fresh coffee was not available. The check out was equally frustrating. The receptionist barely spoke English. She couldnt print a receipt for my stay which I needed to be reimburses. Very disappointing.
Bodde här 1 natt i januari 2024
Svar från HPatel 10 jan. 2024
Hello, thank you for your review and we are very sorry for not enjoying your stay with us at our hotel. we will definitely look into the problem as of we are in our transition period.

8/10 Bra

Joel

Bodde här 1 natt i januari 2024
Svar från H Patel 9 jan. 2024
Hello, thank you for your review on your stay.

4/10 Dåligt

KayAnne

Reste med sin partner
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Check in people not friendly. Room keys not programmed correctly. Lights coming off elevator were obnoxiously bright. No window coverings on hall windows with outdoor light shining directly through. Door to room didn’t close properly. Breakfast food looked disgusting. I travel to this area twice a month & will not stay here again. Would rather stay further away & have to drive to Oxford.
Bodde här 2 nätter i december 2023
Svar från B Patel 3 jan. 2024
Dear KayAnne,Thank you for providing your valuable feedback, Every feedback is very important for us to helps us understand to improve. I sincerely apologize for the negative experience and give you my surety i will work on your feedback to improve services. It is my request to consider your future stay and i am sure you will see the improvements as i promise.

10/10 Fantastiskt

Randall

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från HPatel 27 dec. 2023
Hi Randall, thankyou for your review. hope to see you soon .General Manager.

2/10 Väldigt dåligt

Jerry

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Dirtiest Hotel Ever
Carpet in the room had multiple stains, bed was kind of made but it was questionable whether sheets were changed and hallways in the hotel had a strong urine smell throughout. Will definitely not be staying here again.
Bodde här 1 natt i december 2023
Svar från B Patel 13 dec. 2023
Dear Jerry,Thank you for providing us with your. Every feedback is very important for us to helps us understand to improve. I sincerely apologize for the negative experience.

10/10 Fantastiskt

Yolanda

Reste med familj och småbarn, Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff were really nice & it was great they had an indoor pool so my daughter was able to get some practice in prior to her swim meet at Miami University. Also being 4 min drive to the university was a big plus.
Bodde här 2 nätter i december 2023
Svar från B Patel 13 dec. 2023
Dear Yolanda,Thank you very much for your feedback. Every feedback is very important for us to improve our services. Kindly consider our property for your future stays and Expedia is our preferred partner.Thank you for your business.

8/10 Bra

Ye

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
very friendly staffs, breakfast is reasonable, easy to locate it.
Bodde här 2 nätter i december 2023
Svar från B Patel 13 dec. 2023
Dear Ye,Thank you very much for your feedback. Every feedback is very important for us to improve our services. Kindly consider our property for your future stays and Expedia is our preferred partner.Thank you for your business.

8/10 Bra

Jose

Reste med familjen
Bodde här 2 nätter i december 2023
Svar från B Patel 13 dec. 2023
Dear Jose,Thank you very much for your feedback. Every feedback is very important for us to improve our services. Kindly consider our property for your future stays and Expedia is our preferred partner.Thank you for your business.

6/10 Okej

JP

Gillade: Rummets bekvämlighet
Gillade inte: Renlighet
Bodde här 2 nätter i december 2023
Svar från B Patel 7 dec. 2023
Dear James,Thank you for providing us with your valuable feedback. We greatly appreciate every feedback, Feedback helps us understand to improve. We value our guests' satisfaction, and we strive to provide the best possible service.

2/10 Väldigt dåligt

Michael

Bodde här 1 natt i november 2023
Svar från B Patel 5 dec. 2023
Dear Heather,Thank you for providing us with your valuable feedback. We greatly appreciate if you let us know the reason for negative rating. Every feedback is very important for us to helps us understand to improve. I sincerely apologize for the negative experience.

8/10 Bra

David

Reste med sin partner
Gillade: Renlighet och personal och service
Property was clean and staff was friendly. The only things that were a minor negative, it was cold in the halls and stairwells and a EV charger would be nice.
Bodde här 4 nätter i november 2023
Svar från B Patel 28 nov. 2023
Dear David,Thank you very much for your feedback. Every feedback is very important for us to improve our services. Kindly consider our property for your future stays and Expedia is our preferred partner.Thank you for your business.

2/10 Väldigt dåligt

Brooklyn

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Not worth the money ….nasty
The room was nasty and smelled like cigarettes and dirty looking When I said something to the front desk guy he said ok and smiled We ended up checking out right then and just making the drive home So we wasted $135 and the room was prob worth $50
Bodde här 1 natt i november 2023
Svar från B Patel 19 nov. 2023
Dear Brooklyn,Thank you for providing us with your valuable feedback. We greatly appreciate every comment we receive, as per your feedback, Feedback helps us understand to improve. I sincerely apologize for the negative experience. We are committed to making the necessary improvements.

8/10 Bra

Matthew

Gillade: Renlighet och personal och service
Quiet and clean room. Convenient to the college
Bodde här 1 natt i november 2023
Svar från B Patel 19 nov. 2023
Dear Matthew,Thank you for providing us with your valuable feedback. We greatly appreciate your rating which shows what we are doing.We look forward to the opportunity to provide you with an improved experience during your future stay.Kind regards,

4/10 Dåligt

Verifierad resenär

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Awful quality and felt ripped off!
Hotel was very disappointing and the service through hotels.com was a rip off. Visiting a friend this past Saturday- it was the top hotel available for the weekend and paid $250+ and i just looked it up again to see how ut was rated since the quality was so poor and its rated at 7.8 and $59/room. the quality, cleanliness was just room- everything was outdated- our bathroom was t even painted, furniture old, garbage behind the nightstands that were pulled a foot away from the wall, carpet had rips... and most disappointing at all was that we paid $250 for a room that is clearly valued at $59, probably cause it was the weekend and prices jacked up... so felt ripped off.
Bodde här 1 natt i november 2023
Svar från B Patel 13 nov. 2023
Dear Konstantina,I'm sorry to hear about your disappointing experience with your recent stay at our hotel and the dissatisfaction with the service through your stay. It can be frustrating when expectations are not met by our services. I personally taking step and will address to the housekeeping staff and we will improve our service. Warm regards

10/10 Fantastiskt

Carl

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The corner suite was much bigger than expected. Beds comfortable.
Bodde här 1 natt i november 2023
Svar från B Patel 6 nov. 2023
Dear Carl,We appreciate you taking your valuable time to share your thoughts, and we hope to have the opportunity to welcome you back again soon. Expedia is our preferred partner for room booking.Please let us know if there is anything we can do for you. We are always happy to help.Sincerely,

10/10 Fantastiskt

Thomas

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i november 2023
Svar från B Patel 4 nov. 2023
Dear Thomas,Thank you so much for your feedback. We appreciate you taking the time to share your thoughts, and we hope to have the opportunity to welcome you back again soon. Sincerely,

4/10 Dåligt

Verifierad resenär

Gillade inte: Renlighet och personal och service
Motel level.
You would think the room would be cleaner and in a better shape for the price they charge.
Bodde här 2 nätter i oktober 2023
Svar från hp. 31 okt. 2023
Hello. we are under a transition period of our hotel and we got paint done on both interior and exterior. In future you wont have any complain on your stay from our end. we are very sorry for any inconvenience during your stay.sincerely HPatel

6/10 Okej

Alan

Reste i grupp
Gillade: Personal och service
Meh
The property is in the midst of some much needed renovation. It may come up to be better when done, but not yet
Bodde här 2 nätter i oktober 2023
Svar från B Patel 1 nov. 2023
Dear Alan,Thank you for providing us with your valuable feedback. We greatly appreciate every comment we receive, as per your feedback, Feedback helps us understand to improve. I sincerely apologize for the negative experience. We are committed to making the necessary improvements. We value our guests' satisfaction, and we strive to provide the best possible service.

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
Needs some work.
Room was in rough shape, curtains broken, shower didn’t drain great, carpet was dirty, breakfast left a lot to be desired.
Bodde här 1 natt i oktober 2023
Svar från patel 30 okt. 2023
Sorry for the inconvenience on your stay, as of we are going in a big change of transition. our customers is our priority and will look into the matter as mentioned, thank you for your time and we appreciate it! You have a blessed day ahead.sincerely General ManagerHPatel

10/10 Fantastiskt

Jessica

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I made a mistake with my reservation and the desk staff was so helpful and reassuring that my room would be there and ready when we arrived. They handled my concerns so well. The staff was very friendly and check in was super easy, fast. They valued our time and wanted to ensure we enjoyed our stay.
Bodde här 1 natt i oktober 2023
Svar från B Patel 28 okt. 2023
Dear Jessica,Thank you so much for your feedback. We appreciate you taking the time to share your thoughts, and we hope to have the opportunity to welcome you back again soon. Sincerely,

4/10 Dåligt

Michele

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
paint splatter and bathroom issues
The smell in the hotel was less desirable. The room had paint splatter. The tub had hair in it. There was pubic hair on the ground in the corner of the bathroom. A commercial grade metal staple on the floor in the bathroom. The sink in the main area as it is not in the same room as tub and toilet was dirty. Smelt gross in room. Carpet paint splatter lights had paint splatter. For the amount paid this is disgusting.
Bodde här 2 nätter i oktober 2023
Svar från B Patel 23 okt. 2023
Dear Michele,Thank you for providing us with your valuable feedback. We greatly appreciate every comment we receive, as per your feedback, Feedback helps us understand to improve. I sincerely apologize for the negative experience. We are committed to making the necessary improvements. We value our guests' satisfaction, and we strive to provide the best possible service.

10/10 Fantastiskt

Phuong

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice and quiet area.
Bodde här 1 natt i oktober 2023
Svar från B Patel 18 okt. 2023
Dear Phuong,Thank you so much for your feedback. We appreciate you taking the time to share your thoughts, and we hope to have the opportunity to welcome you back again soon. In the meantime, please let us know if there is anything we can do for you. We are always happy to help.Sincerely,

10/10 Fantastiskt

Cynthia

Bodde här 1 natt i oktober 2023
Svar från B Patel 18 okt. 2023
Dear Cynthia,Thank you so much for your valuable feedback. We appreciate you taking the time to share your thoughts, and we hope to have the opportunity to welcome you back again soon.In the meantime, please let us know if there is anything we can do for you. We are always happy to help.Sincerely,

8/10 Bra

Maria

Reste med familjen
Gillade: Renlighet och personal och service
Our room was clean and acceptable. The hotel is in need of updating.
Bodde här 1 natt i oktober 2023
Svar från B Patel 16 okt. 2023
Dear Maria,Thank you for providing us with your valuable feedback. We greatly appreciate your rating which shows what we are doing, as it helps us understand where we need to improve. We are in process for updating the property,I sincerely apologize for the not getting enough rating for my property and thank you for bringing this matter to our attention. We look forward to the opportunity to provide you with an improved experience during your future stay.Kind regards,

10/10 Fantastiskt

Wendy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The owners and people running the hotel are kind and are continually improving and remodeling which is great.
Bodde här 1 natt i oktober 2023
Svar från B Patel 14 okt. 2023
Hello Wendy, Glad to hear that you had a positive experience with the hotel! Thank you for your feedback and we hope to see you again in the future

6/10 Okej

Heidi

Gillade inte: Renlighet och boendets skick och faciliteter
Dry wall mud all over the place, on carpet and dust ruffle. Also shower dripped all night. Tub was stained.
Bodde här 2 nätter i oktober 2023
Svar från B Patel 12 okt. 2023
Dear Heidi,I'm sorry to hear that you had a negative experience with the cleanliness of your room. We are taking every feedback very seriously to improve. Thank you for taking the time to leave a review.Kind Regards

8/10 Bra

Kim

Reste med familjen
Gillade: Personal och service
Very convenient for a visit to MU campus but was disappointed by the cost and what you got. The breakfast was much poorer than any I have seen around campus (even the smaller hotels) and they did not even service the room when you stayed more than one night. I understood the property was old and they were doing the best they could but if you charge high prices than all the other controllable things should be very well done...breakfast should have been a bit above the norm...not below...tea and coffee even a few cookies or treats or popcorn at night are easy to offer - even if not taken they say we know you are paying more and we care to make your stay the best it can be..not turning up the sheets and putting pillow back with more soap when you pay over 300.00 is not acceptable.
Bodde här 2 nätter i oktober 2023
Svar från B Patel 9 okt. 2023
Dear Kim,Thank you for providing us with your valuable feedback. We greatly appreciate your rating which shows what we are doing, as it helps us understand where we need to improve. I sincerely apologize for the not getting enough rating for my property and thank you for bringing this matter to our attention. We look forward to the opportunity to provide you with an improved experience during your future stay.Kind regards,

6/10 Okej

Jennifer

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i september 2023
Svar från B Patel 9 okt. 2023
Dear Jennifer,Thank you for taking your valuable time for feedback. We take every feedback very seriously to improve our services.