Lyxhotell i Özdere

"We booked side sea view but the room that we got was totally different from the room that you see here in hotels.com. Here you see that you have a good view of the sea even from your bed but the room that we got you could only see the sea from the balcony. I told to the reception but the fid not care. I contacted hotels.com they did not care neither. After wasting half day to chat with customer service I got 15% of the total fee which was nothing. This happened to me last year too and hotels.com do not care so I recommend check everything until you have free cancelation. Food was awful there, I do not know how it is possible to make food that bad in Turkey. The beach area is nice but people can come there from outside the hotel as well which I did not like it. I attach a pic so you see what we got and compare it with what is shown here on hotels.com for side sea view room."

"The toilet was broken. Flushing water disturbed our night sleep. They didn’t have any door to the shower and toilet. No privacy! We asked the staff to fix the toilet, they tried but couldn’t repair it. They told us that it should be fixed after we left!? Didn’t help us! The small area at the pool was ruff, broken sunbeds. You had to bring the towels from the room. "