“The place was nice and was clean on the inside of the room. Complimentary breakfast was a nice bonus. I will say the place was a bit small, and I did run into parking issues where someone took our designated spot. I was not able to reach management as it was past normal business hours. It was also a bit pricey to not have some basic room amenities such as an ironing board and microwave. Lastly, it's important to note the location is not actually near the populated area of Pagosa Springs. It's...
“Check in was via a telephone call to an agent. Having an international cell phone made this expensive. The exterior of the hotel did not give a good first impression but our room was outstanding.”
“No breakfast... coffee maker sucked at least need the small motel coffee pots that brew real coffee and the handicap parking isn't next to a door that works but beds were comfortable and rooms were quiet staff was helpful might come back if they have the small coffee pots tile in the bathroom was missing”
“The host was unfriendly and unwelcoming. We arrived at 9:30pm and were in communication about our arrival time, but when we arrived the host said she had to go to work early in the morning and made us feel bad for arriving at that time of night.
They charged a $25 pet fee for our dog, which normally would be completely fine and understandable, and it was listed in the booking. However, the host’s dog (a very large German Shepherd) jumped on me, urinated on my car, and was off leash in the front...
“I enjoyed my stay. Host was understanding was an issue. Also answered my question in a timely fashion. Improvement would be a larger air conditioner that cools the bedroom better. The last correspondence I received before checking in stated - review the checkout procedure. But it didn’t state what was to do done when checking out. Turned out 1) strip the bed and place the sheets in the washer and run it for a specific time. 2) Also do the same with the dishwasher. 3) Finally take the trash and...
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