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Recensioner av Holiday Inn Glasgow Airport, an IHG Hotel

3 out of 5
Holiday Inn Glasgow Airport, an IHG Hotel
Glasgow Airport, Abbotsinch, Paisley, Scotland

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 519 av 1191 recensioner" "
8 - Bra i betyg. 325 av 1191 recensioner" "
6 - Okej i betyg. 172 av 1191 recensioner" "
4 - Dåligt i betyg. 91 av 1191 recensioner" "
2 - Väldigt dåligt i betyg. 84 av 1191 recensioner" "

8,2/10

Renlighet

8,4/10

Personal och service

7,6/10

Bekvämligheter

7,4/10

Boendets skick och faciliteter

7,6/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Stefan

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från HSE 29 sep. 2023
Hi StefanMany thanks for taking the time to provide us with feedback on your recent stay. We are pleased to hear that you felt comfortable and safe with our current operating procedures. We do hope we get to welcome you back again soon! Kind Regards Your Hospitality Service Expert

8/10 Bra

Mari

Affärsresenär
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 5 nätter i juni 2023
Svar från Rec 24 juni 2023
Hi Mari, Thank you for rating your recent stay with us at the Holiday Inn Glasgow Airport. Kind Regards, Reception

6/10 Okej

Mari

Bodde här 1 natt i juni 2023
Svar från Rec 24 juni 2023
Hi Mari, Thank you for rating your recent stay with us at the Holiday Inn Glasgow Airport. Kind Regards, Reception

10/10 Fantastiskt

Gunnar

Bodde här 1 natt i maj 2022
Svar från Rec 20 maj 2022
Hi Gunnar, Thank you for rating your stay 10 out of 10. Kind regards, Your Hospitality Service Expert

10/10 Fantastiskt

Robert

Bodde här 1 natt i maj 2022
Svar från Rec 17 maj 2022
Hi Robert, Thanks for the magical 10 out of 10 review. Kind Regards, Your Hospitality Service Expert

2/10 Väldigt dåligt

Mikael

Affärsresenär
Gillade: Renlighet
Gillade inte: Personal och service
Bodde här 2 nätter i september 2021

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i juni 2021
Svar från Reception 1 juli 2021
Hi Anonymous, Thank you for taking the time to review your recent stay with us. Kind Regards, Your Hospitality Service Expert

8/10 Bra

Joeline

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Perfect located at the airport. An easy walk to check in. Would definitely stay again. Breakfast fast good too.
Bodde här 1 natt i maj 2024

8/10 Bra

maria

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff friendly, clean rooms and comfortable bed
Bodde här 1 natt i maj 2024
Svar från HSE 22 maj 2024
Hi MariaThank you for your review. At the Holiday Inn we aim to make every guest feel welcome and special, I am glad to read that we achieved this during your stay with us. Kind Regards, Your Hospitality Service Expert

8/10 Bra

Gordon

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
This property is ideal for airport stopovers. Hotels are always of a high standard.
Bodde här 1 natt i maj 2024
Svar från HSE 22 maj 2024
Hi GordonThank you for your review. I am glad to read that you enjoyed your stay with us. We are very lucky at the Holiday Inn to be so close to the airport, this makes us first choice for travellers, especially those with early flights. We hope to welcome you back soon! Kind Regards, Your Hospitality Service Expert

10/10 Fantastiskt

Karen

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very handy for the airport. Comfortable bed. Nice shower with body wash, shampoo, conditioner and body lotion. Nice supply of tea, coffee and biscuits.
Bodde här 1 natt i maj 2024
Svar från HSE 22 maj 2024
Hi KarenWe are very lucky at the Holiday Inn to be so close to the airport, this makes us first choice for travellers, especially those with early flights. We hope to welcome you back soon! Kind Regards, Your Hospitality Service Expert

10/10 Fantastiskt

Paul, Oakville

Gillade: Renlighet, personal och service och boendets skick och faciliteter
You can't beat the location to the airport... I have stayed thete several times, restaurant and bar are good... Rooms are good...
Bodde här 1 natt i maj 2024
Svar från HSE 21 maj 2024
Hey Paul, thank you very much for taking the time to leave such kind feedback on your recent stay with us. It is great to hear that you had another pleasant stay with us again and we hope to see you again soon! Kind Regards, Your Hospitality Service Expert

10/10 Fantastiskt

Eunice

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent for early morning flight!
Bodde här 1 natt i maj 2024
Svar från HSE 22 maj 2024
Hi EuniceWe are very lucky at the Holiday Inn to be so close to the airport, this makes us first choice for travellers, especially those with early flights. We hope to welcome you back soon! Kind Regards, Your Hospitality Service Expert

6/10 Okej

Alastair, Wester Quarff

Reste med sin partner
Gillade: Renlighet
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Booked a airport view. To be told none were available! Pointed this out and magically a room was found. But very hot and the air con didn't work. Had a car and still had to pay and Extra £5.50 to get out of the airport on top of the car parking charge. Wouldn't recommend.
Bodde här 1 natt i maj 2024
Svar från HSE 22 maj 2024
Hi AlistairWe are sorry to hear that you did not enjoy your stay with us and do appreciate your feedback as it allows us to investigate areas identified by our guests as not to standard and address where necessary. Kind Regards, Your Hospitality Service ExpertKind Regards, Your Hospitality Service Expert

10/10 Fantastiskt

Loni

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Super convenient to the airport and smooth check in. I liked that the room had a bathtub and refrigerator, and a large TV. There was a good selection of hot drinks (including a coffee pod machine) and biscuits and chocolate.
Bodde här 1 natt i maj 2024
Svar från HSE 22 maj 2024
Hi LoniWe are very lucky at the Holiday Inn to be so close to the airport, this makes us first choice for travellers, especially those with early flights. I am also glad that you found check in to be easy, we want every guest to feel relaxed in the hotel and we believe that this starts at reception as you enter the building and check in. We hope to welcome you back soon! Kind Regards, Your Hospitality Service Expert

10/10 Fantastiskt

Stephen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Right at airport
Bodde här 1 natt i maj 2024
Svar från HSE 21 maj 2024
Hey Stephen, thank you very much for taking the time to leave feedback on your recent stay with us. We are delighted to hear that you found our ideal location to be convenient during your travels. We do hope to see you again on your next trip through Glasgow Airport! Kind Regards, Your Hospitality Service Expert

10/10 Fantastiskt

Ashok

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Next to airport and walkable. Bus to city centre from airport is awesome.
Bodde här 1 natt i maj 2024

8/10 Bra

Kristina

Reste i grupp
Convenient to airport
Bodde här 1 natt i maj 2024
Svar från HSE 21 maj 2024
Hey Kristina, thank you very much for taking the time to review your recent stay with us. It is amazing to hear that you found our unrivalled location so close to the airport terminal building to be ideal during your travels. We do hope to welcome you back in hopes of turning your 4 into a 5 next time! Kind Regards, Your Hospitality Service Expert

10/10 Fantastiskt

Malgorzata

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent location next to the airport
Bodde här 1 natt i maj 2024
Svar från HSE 19 maj 2024
Hey Malgorzata, thank you very much for the 5! It is great to hear that you found our location to be ideal for you during your travels and we hope to see you again on your next trip through Glasgow Airport! Kind Regards, Your Hospitality Service Expert

6/10 Okej

Susan

Reste med sin partner
Fan broken in bathroom which made room smell mouldy and lighting in room was terrible
Bodde här 1 natt i maj 2024
Svar från HSE 22 maj 2024
Hi SusanWe are sorry to hear that you did not enjoy your stay with us and do appreciate your feedback as it allows us to investigate areas identified by our guests as not to standard and address where necessary. Kind Regards, Your Hospitality Service ExpertKind Regards, Your Hospitality Service Expert

2/10 Väldigt dåligt

Gerry

Reste med sin partner
Gillade inte: Renlighet och boendets skick och faciliteter
The room did not look like Expedia photos. The furniture and carpets were worn and dirty.
Bodde här 1 natt i maj 2024
Svar från HSE 17 maj 2024
Hi GerryWe are sorry to hear that you did not enjoy your stay with us and do appreciate your feedback as it allows us to investigate areas identified by our guests as not to standard and address where necessary. Kind Regards, Your Hospitality Service Expert

10/10 Fantastiskt

Marion

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
easy walk to the terminal building at Glasgow airport I did have a problem finding correct lane to enter parking at the hotel
Bodde här 1 natt i maj 2024
Svar från HSE 17 maj 2024
Hi MarionMany thanks for taking the time to provide us with feedback on your recent stay. We are pleased to hear that you felt comfortable and safe with our current operating procedures. We do hope we get to welcome you back again soon! Kind Regards, Your Hospitality Service Expert.

8/10 Bra

Gavin

Gillade: Renlighet, personal och service och bekvämligheter
Room was very basic and likely needs a deep clean. No fridge and no cupboards/drawers to store clothing. Amazingly convenient location in relation to getting my flights to Glasgow, but not exactly to the standard I would expect.
Bodde här 2 nätter i maj 2024
Svar från HSE 17 maj 2024
Hi GavinMany thanks for taking the time to provide us with feedback on your recent stay. We are pleased to hear that you felt comfortable and safe with our current operating procedures. We do hope we get to welcome you back again soon! Kind Regards, Your Hospitality Service Expert.

6/10 Okej

David

Excellent location short walk to terminal. Unfortunately our room was 25C temperature when we got there and I couldn’t get the thermostat to work. I phoned front desk and they said they would send someone up but nobody came. Sleepless night.
Bodde här 1 natt i maj 2024
Svar från HSE 17 maj 2024
Hi DavidWe are sorry to hear that you did not enjoy your stay with us and do appreciate your feedback as it allows us to investigate areas identified by our guests as not to standard and address where necessary. Kind Regards, Your Hospitality Service Expert

8/10 Bra

Mary

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I had an early flight from Glasgow in the morning and it is so easy to walk to the airport. The bed was very comfortable and the room was very clean. Getting a bus to and from Glasgow is so close and arrives every 10 minutes.
Bodde här 1 natt i maj 2024
Svar från HSE 17 maj 2024
Hi Mary Many thanks for taking the time to provide us with feedback on your recent stay. We are pleased to hear that you felt comfortable and safe with our current operating procedures. We do hope we get to welcome you back again soon! Kind Regards, Your Hospitality Service Expert.

8/10 Bra

Michelle

Reste i grupp, Reste med familjen
Gillade: Renlighet och personal och service
Proximity to airport
Bodde här 1 natt i maj 2024
Svar från HSE 16 maj 2024
Hey Michelle, thank you very much for taking the time to review your recent stay with us. It is great to hear that you found our ideal location to be convenient to you during your travels. We do hope to welcome you back on your next trip though Glasgow Airport! Kind Regards, Your Hospitality Service Expert

10/10 Fantastiskt

Steven

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel, couldn't be more convenient for Glasgow airport
Bodde här 1 natt i maj 2024
Svar från HSE 13 maj 2024
Hi StevenThank you for review. I am glad to read that you enjoyed your stay with us. We are very lucky at the Holiday Inn to be so close to the airport, this makes us first choice for travellers, especially those with early flights. We hope to welcome you back soon! Kind Regards, Your Hospitality Service Expert

8/10 Bra

Gordon, Seagrave

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Very convenient right at the airport. Take note they have two Holiday Inns there one is a Holiday Inn Express and this one is just Holiday Inn. Make sure you walk to the right one or you'll be dragging your luggage for an extra 10 min walk between the two.
Bodde här 1 natt i maj 2024
Svar från HSE 13 maj 2024
Hi Gordon Many thanks for taking the time to provide us with feedback on your recent stay. We are pleased to hear that you felt comfortable and safe with our current operating procedures. We do hope we get to welcome you back again soon! Kind Regards, Your Hospitality Service Expert.

8/10 Bra

Amanda

Reste med sin partner
Gillade: Renlighet och personal och service
I like that it was walking distance to the airport. It’s an old hotel that has been renovated and it shows. Breakfast cost extra.
Bodde här 1 natt i april 2024
Svar från HSE 12 maj 2024
Hi AmandaMany thanks for taking the time to provide us with feedback on your recent stay. We are pleased to hear that you felt comfortable and safe with our current operating procedures. We do hope we get to welcome you back again soon! Kind Regards, Your Hospitality Service Expert.

10/10 Fantastiskt

Sean

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Exceptionally clean. Excellent staff.
Bodde här 1 natt i maj 2024
Svar från HSE 11 maj 2024
Hi SeanThank you for your review. I am glad to read that you enjoyed your stay with us. At the Holiday Inn we aim to make every guest feel welcome and special, I am glad to read that we achieved this during your stay with us. We hope to welcome you back soon! Kind Regards, Your Hospitality Service Expert

8/10 Bra

carol

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Easy to get to terminal
Bodde här 1 natt i maj 2024
Svar från HSE 11 maj 2024
Hi CarolThank you for your review. We are very lucky at the Holiday Inn to be so close to the airport, this makes us first choice for travellers, especially those with early flights. We hope to welcome you back soon! Kind Regards, Your Hospitality Service Expert

6/10 Okej

Janice

The location was perfect. The room was decent enough though it could use some sound proofing. I could hear people in the hall the toilet above flush. And other noises.
Bodde här 1 natt i maj 2024
Svar från HSE 11 maj 2024
Hi Janice We are sorry to hear that you did not enjoy your stay with us and do appreciate your feedback as it allows us to investigate areas identified by our guests as not to standard and address where necessary. Kind Regards, Your Hospitality Service ExpertKind Regards, Your Hospitality Service Expert

10/10 Fantastiskt

Duncan

Gillade: Renlighet och personal och service
Very comfy bed Good choice at breakfast Friendly staff
Bodde här 1 natt i maj 2024
Svar från HSE 11 maj 2024
Hi Duncan Many thanks for taking the time to provide us with feedback on your recent stay. We are pleased to hear that you felt comfortable and safe with our current operating procedures. At the Holiday Inn we aim to make every guest feel welcome and special, I am glad to read that we achieved this during your stay with us. We do hope we get to welcome you back again soon! Kind Regards, Your Hospitality Service Expert.

6/10 Okej

Christine

Convenient to airport
Bodde här 1 natt i maj 2024
Svar från HSE 11 maj 2024
Hi ChristineWe are very lucky at the Holiday Inn to be so close to the airport, this makes us first choice for travellers, especially those with early flights.Kind Regards, Your Hospitality Service Expert

10/10 Fantastiskt

Margaret

Walking distance to the airport.
Bodde här 1 natt i april 2024
Svar från HSE 8 maj 2024
Hi MargaretMany thanks for taking the time to provide us with feedback on your recent stay. We are pleased to hear that you felt comfortable and safe with our current operating procedures. We do hope we get to welcome you back again soon! Kind Regards, Your Hospitality Service Expert.

4/10 Dåligt

Anne

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från HSE 8 maj 2024
Hi AnneWe are sorry to hear that you did not enjoy your stay with us and do appreciate your feedback as it allows us to investigate areas identified by our guests as not to standard and address where necessary. Kind Regards, Your Hospitality Service Expert

2/10 Väldigt dåligt

Susan

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Terrible from start to finish . Allocated on top floor, appeared to be mainly storage rooms,stained carpets wall scuffed. But as it was 2am I went to bed. The room was clean ,but very dated. Next morning I couldn’t get the shower to work ,and also the tv. I asked a room attendant to help me with this,she agreed the batteries weren’t working in remote,she went to next room to get another but there wasn’t one!!! Breakfast was a massive let down,poor selection ,needed replenishing ,the ambience of the restaraunt was non existent .very poor for a stay that had cost me (solo traveller) £/112 I did complain at check out,the receptionist explained the hotel was being refurbished .no good for me ,won’t stay again she made no attempt to refer my complaint to management .
Bodde här 1 natt i april 2024
Svar från HSE 8 maj 2024
Hi SusanThank you for taking the time to leave feedback from your recent stay at the hotel.Please accept my apologies regarding some of the issues you experienced during your stay. I will ensure that your comments will not go missed and be passed on to the Management team so we can see what improvements need to be made in moving forward.We really hope that this does not deter you from returning in the future, however, if you would like to discuss anything in any further detail, please do not hesitate to contact us.Kind Regards, Your Hospitality Service Expert

10/10 Fantastiskt

Philippa

Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great experience
Bodde här 1 natt i april 2024
Svar från HSE 5 maj 2024
Hi RobertMany thanks for taking the time to provide us with feedback on your recent stay. We are pleased to hear that you felt comfortable and safe with our current operating procedures. We do hope we get to welcome you back again soon! Kind Regards, Your Hospitality Service Expert.

8/10 Bra

vivien

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very comfortable and convenient. Easy walk to the terminal
Bodde här 1 natt i april 2024
Svar från HSE 5 maj 2024
Hi VivienMany thanks for taking the time to provide us with feedback on your recent stay. We are pleased to hear that you felt comfortable and safe with our current operating procedures. We do hope we get to welcome you back again soon! Kind Regards, Your Hospitality Service Expert.

6/10 Okej

McHugh, Strachur, Cairndow

Gillade: Personal och service
Location is great.
Bodde här 1 natt i april 2024
Svar från HSE 1 maj 2024
Hi McHughThank you for your review. We are very lucky at the Holiday Inn to be so close to the airport, this makes us first choice for travellers, especially those with early flights. We hope to welcome you back soon! Kind Regards, Your Hospitality Service Expert

8/10 Bra

Steve

Bodde här 1 natt i april 2024
Svar från HSE 21 maj 2024
Hey Steve, thank you very much for taking the time to rate your recent stay with us. We do hope to welcome you back n hopes of turning your 4 into a 5 next time! Kind Regards, Your Hospitality Service Expert

10/10 Fantastiskt

Jerry

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Definitely close to the airport. Very safe passage at 4:30 A.M.. reasonable price.
Bodde här 1 natt i april 2024
Svar från HSE 1 maj 2024
Hi Jerry Many thanks for taking the time to provide us with feedback on your recent stay. We are pleased to hear that you felt comfortable and safe with our current operating procedures. We are very lucky at the Holiday Inn to be so close to the airport, this makes us first choice for travellers, especially those with early flights We do hope we get to welcome you back again soon! Kind Regards, Your Hospitality Service Expert

2/10 Väldigt dåligt

Helen

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
No hot water, had to have a cold shower before an early morning flight. Called reception and they said they had to run a tap to heat up the water! The very least i expect of a hotel is hot water, the room was filthy, black gunk around the taps, the bathroom smelled bad and they have a moth infestation. Dated, tired and completely awful.
Bodde här 1 natt i april 2024
Svar från HSE 1 maj 2024
Hi HelenThank you for taking the time to leave feedback from your recent stay at the hotel.Please accept my apologies regarding some of the issues you experienced during your stay. I will ensure that your comments will not go missed and be passed on to the Management team so we can see what improvements need to be made in moving forward.We really hope that this does not deter you from returning in the future, however, if you would like to discuss anything in any further detail, please do not hesitate to contact us. Kind Regards, Your Hospitality Service Expert

6/10 Okej

Mary

Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
This property is right on the airport property so serves the purpose of getting to the airport for early flights. Service and food were good but the hallways and rooms could use a refresh. Threadbare carpet and tubs that need reglazing. It was also difficult to find the drive in entrance after having to pay the $5.50 fee for driving through the airport we returned our car and walked to the hotel. Better entrance signage would have been appreciated.
Bodde här 1 natt i april 2024
Svar från HSE 29 apr. 2024
Hi Mary We are sorry to hear that you did not enjoy your stay with us and do appreciate your feedback as it allows us to investigate areas identified by our guests as not to standard and address where necessary.Kind Regards, Your Hospitality Service Expert

10/10 Fantastiskt

Eileen

Bodde här 1 natt i april 2024
Svar från HSE 18 maj 2024
Hi EileenMany thanks for taking the time to provide us with feedback on your recent stay. We are pleased to hear that you felt comfortable and safe with our current operating procedures. We do hope we get to welcome you back again soon! Kind Regards, Your Hospitality Service Expert.

8/10 Bra

Douglas

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very, *very* convenient for the airport. Good on-site dining and bar. Rooms and corridors are in OK condition, but aging a bit. Everything worked.
Bodde här 1 natt i april 2024
Svar från HSE 27 apr. 2024
Hey Douglas, thank you very much for taking the time to leave your honest feedback from your recent stay with us. It is amazing to hear that you found our location to be ideal for you during your travels. Please note that I have passed your feedback regarding the aging of the hotel over to our management team to consider further. We do hope to welcome you back on your next trip through Glasgow Airport! Kind Regards, Your Hospitality Service Expert

8/10 Bra

Stewart

Gillade: Renlighet, personal och service och boendets skick och faciliteter
No cash taken. Card payment only even for a coffee.
Bodde här 1 natt i april 2024
Svar från HSE 26 apr. 2024
Hi StewartMany thanks for taking the time to provide us with feedback on your recent stay. We are pleased to hear that you felt comfortable and safe with our current operating procedures. With regards to no cash being taken this is advertised on our website and Expedias and well as signs over the hotel. We do hope we get to welcome you back again soon! Kind Regards, Your Hospitality Service Expert

4/10 Dåligt

Lynne, Mississauga

Bodde här 1 natt i april 2024
Svar från HSE 26 apr. 2024
Hi LynneWe are sorry to hear that you did not enjoy your stay with us and do appreciate your feedback as it allows us to investigate areas identified by our guests as not to standard and address where necessary.Kind Regards, Your Hospitality Service Expert

2/10 Väldigt dåligt

Ramdas

Bodde här 1 natt i april 2024
Svar från HSE 13 maj 2024
Hi RamdasThank you for taking the time to leave feedback from your recent stay at the hotel.Please accept my apologies regarding some of the issues you experienced during your stay. I will ensure that your comments will not go missed and be passed on to the Management team so we can see what improvements need to be made in moving forward.We really hope that this does not deter you from returning in the future, however, if you would like to discuss anything in any further detail, please do not hesitate to contact us.Kind Regards, Your Hospitality Service Expert