Exteriör

Recensioner av Holiday Inn Express Palatka Northwest, an IHG Hotel

2.5 out of 5

Recensioner

9,2

Underbart

10 - Fantastiskt i betyg. 318 av 472 recensioner" "
8 - Bra i betyg. 122 av 472 recensioner" "
6 - Okej i betyg. 17 av 472 recensioner" "
4 - Dåligt i betyg. 9 av 472 recensioner" "
2 - Väldigt dåligt i betyg. 6 av 472 recensioner" "

9,4/10

Renlighet

9,4/10

Personal och service

9,0/10

Bekvämligheter

9,4/10

Boendets skick och faciliteter

9,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Daniyar

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A nice, clean property, with great breakfast. Very close to the location of my parachute training.
Bodde här 3 nätter i maj 2024

10/10 Fantastiskt

James

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Would definitely stay here again
Bodde här 2 nätter i april 2024
Svar från Beata - GM 29 apr. 2024
Thank you for choosing our hotel and for your feedback! We really appreciate it! Looking forward to seeing you back soon!Sincerely,

10/10 Fantastiskt

Deborah

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Exceptional customer service and attention to details mattered
Bodde här 2 nätter i april 2024
Svar från Beata - GM 15 apr. 2024
Dear Deborah, Thank you so much for staying with us and for your valuable feedback. We appreciate your king words. We are looking forward to seeing you again.Sincerely,

8/10 Bra

courtney

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Shower head wonderful, but drain slow.
Bodde här 2 nätter i april 2024
Svar från Beata - GM 15 apr. 2024
Thank you for letting us know about your stay. We will take care of the slow drain right away. We are looking forward to seeing you again.Sincerely

10/10 Fantastiskt

shayne, charlotte

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I love staying here when I come to town me and my family always choose peace and this is where we get it!
Bodde här 1 natt i april 2024
Svar från Beata - GM 15 apr. 2024
Dear shayne, Thank you for very much for your king words about our hotel. We are very happy to learn that you enjoyed your stay with us and we are hoping to see you back soon. Sincerely,

10/10 Fantastiskt

Monica

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Our stay here was very pleasant. Everything was clean and in good order. We're glad we stayed here.
Bodde här 1 natt i mars 2024
Svar från Beata - GM 5 apr. 2024
Dear Monica, Thank you for choosing our hotel and for your valuable feedback. We are happy to learn that you had a great experience and we are looking forward to see you back soon! Sincerely,

10/10 Fantastiskt

Derek, Brazoria

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Safe, Quiet, Easy Parking & Convenient
Bodde här 3 nätter i januari 2024
Svar från Beata - GM 22 mars 2024
Dear Derek, Thank you for choosing our hotel and for your valuable feedback. We are happy that you enjoyed your stay with us and we are hoping to see you back soon.Sincerely,

10/10 Fantastiskt

Tim, Pride

Affärsresenär
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Everything was good
Bodde här 1 natt i februari 2024
Svar från Beata - GM 22 mars 2024
Dear Tim, Thank you for letting us know about your experience at our hotel. We are glad to learn that your was good. Come back to see us again!Sincerely,

10/10 Fantastiskt

JOY

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Best thing about our stay was the staff. Everyone was extremely friendly, helpful and welcoming. They made our visit so much better than it could have been.
Bodde här 6 nätter i januari 2024
Svar från Beata - GM 6 feb. 2024
Dear JOY, Thank you so much for taking your time and letting us know about your stay. Our goal is to provide great service to our guests and we are always happy to learn that we did a good job. Thank you so much for your kind words! Sincerely,

10/10 Fantastiskt

Melissa

Reste med sin partner
Noisy AC/Heat unit.
Bodde här 3 nätter i december 2023
Svar från Beata - GM 8 jan. 2024
Thank you for the feedback, Melissa and for bringing it to our attention. We'll definitely check on it to make sure it operates properly. We are looking forward to seeing to back soon!

10/10 Fantastiskt

Yanet

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Beata - GM 8 jan. 2024
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. We are hoping to see you back soon.

6/10 Okej

Aramelys

Bodde här 2 nätter i december 2023
Svar från Beata - GM 8 jan. 2024
Thank you for taking the time to share your experience. We're sorry to learn that your recent visit wasn't completely up to your expectations. We hope to have the opportunity to serve you better in the future

10/10 Fantastiskt

Tammy

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Thw staff was effficient and friendly. Everything was clean and the hot breakfast was very good.
Bodde här 3 nätter i december 2023
Svar från Beata - GM 2 jan. 2024
Dear Tammy,Thank you so much for your 5-star review! We will share this with our team to let them know to keep up the amazing work.

10/10 Fantastiskt

Sandy

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Beata - GM 2 jan. 2024
Dear Sandy, We are incredibly grateful that you took the time out to leave us a 5-Star review. We are looking forward to seeing you back soon.

8/10 Bra

Michael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
We enjoy our stay.
Bodde här 1 natt i december 2023
Svar från Beata - GM 4 jan. 2024
Dear Michael, Thank you so much for this review. We really appreciate you being our guest. We’re here for you anytime.Sincerely,

10/10 Fantastiskt

James

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great staff and a clean, spacious room.
Bodde här 2 nätter i december 2023
Svar från Beata - GM 28 dec. 2023
Dear James,Thank you for your choosing our hotel. We appreciate your feedback. We are hoping to see you back soon!Happy New Year.Sincerely,

10/10 Fantastiskt

Rachel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great stay and nice staff.
Bodde här 1 natt i december 2023
Svar från Beata - GM 4 jan. 2024
Dear Rachel,We really appreciate you taking the time to letting us know about your stay with us. We look forward to seeing you again soon.Sincerely,

10/10 Fantastiskt

Dominique

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i november 2023

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i november 2023

6/10 Okej

rebecca

Gillade inte: Boendets skick och faciliteter
Bodde här 2 nätter i oktober 2023

10/10 Fantastiskt

Carla

Bodde här 1 natt i oktober 2023
Svar från Beata - GM 7 nov. 2023
Thank you for your feedback! We are happy to learn that your stay was great. We are looking forward to see you back soon!

10/10 Fantastiskt

Miguel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i september 2023

10/10 Fantastiskt

Victor

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Super friendly staff, exceptionally clean room, extensive breakfast selection. PERFECT in every way!!
Bodde här 1 natt i september 2023
Svar från Beata - GM 22 sep. 2023
Dear Victor, Thank you for your feedback. We are thrilled to hear that you had a great stay! Come back to see us again soon!Sincerely,

8/10 Bra

Daniel

Bodde här 2 nätter i september 2023

8/10 Bra

Myishea

Bodde här 2 nätter i september 2023

10/10 Fantastiskt

Jan

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2023
Svar från Beata - GM 22 sep. 2023
Dear Jan,Thank you very much for choosing our hotel! We are happy that you enjoyed your stay with us! Sincerely,

10/10 Fantastiskt

Juan

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Property good for business travler
Bodde här 1 natt i augusti 2023

8/10 Bra

Mathew, Lake City

Affärsresenär, Reste med familjen
Gillade: Bekvämligheter
Great experience. The room was clean and the staff was very kind. Thank you.
Bodde här 1 natt i juli 2023
Svar från Beata - GM 25 sep. 2023
Thank you for your feedback!

8/10 Bra

Pablo

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2023

10/10 Fantastiskt

Willfredo

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay
Bodde här 1 natt i juli 2023
Svar från Beata - GM 24 juli 2023
Thank you so much for your feedback! We really appreciate it! See you next time!

10/10 Fantastiskt

Melissa

Bodde här 1 natt i juli 2023
Svar från Beata - GM 24 juli 2023
Dear Melissa,Thank you for choosing our hotel. We are happy to learn that you had a great stay with us. We are looking forward to see you back soon!

10/10 Fantastiskt

Keith

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Friendly staff. Great breakfast. Clean rooms.
Bodde här 3 nätter i juli 2023
Svar från Beata DiCarlo - GM 11 juli 2023
Dear Keith,Thank you for your feedback. We are very happy that you had a great stay with us, the breakfast was great and our staff was friendly. We are looking forward to see you back soon.Sincerely,

10/10 Fantastiskt

Crystal

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We had no issues during our stay, staff was kind, rooms were clean and the breakfast provided was good.
Bodde här 3 nätter i juni 2023
Svar från Beata DiCarlo - GM 11 juli 2023
Dear Crystal,Thank you for choosing our hotel during your recent visit to the Palatka area and for taking your time to review our hotel. We are very happy to learn that all was good, that our staff was kind and that you enjoyed our breakfast.We are hoping to see you back soon.Sincerely,

10/10 Fantastiskt

Roosevelt

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Family emergency visit
The hotel staff was very friendly and the rooms had plenty space for comfort. Parking was available at all times and there wasn't any non hotel guess hanging around the area.
Bodde här 3 nätter i juni 2023
Svar från Beata - GM 6 juni 2023
Dear Roosevelt, Thank you for choosing our hotel during your recent visit to the Palatka area and thank you so much for your feedback. Our guest satisfaction is our main goal and we are happy to learn that it was achieved. We are hoping to see you back soon!Sincerely,

8/10 Bra

Andrew

Bodde här 2 nätter i juni 2023
Svar från Beata - GM 3 juli 2023
Thank you for choosing our hotel! We are looking forward to see you back soon!Sincerely,

10/10 Fantastiskt

James

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Blue Crab Festival
Was just what we wanted for Blue Crab Weekend. Close to facility and late night snacks!
Bodde här 2 nätter i maj 2023
Svar från Beata - GM 6 juni 2023
Dear James, Thank you for letting us know about your stay. We are delighted to learn that it was great and we are looking forward to see you back soon! Sincerely,

8/10 Bra

Veita

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
Property itself is OK. The location is no very appealing.
Bodde här 2 nätter i maj 2023
Svar från Beata - GM 8 juni 2023
Hello,Thank you for choosing our hotel and for your feedback. I'm happy to learn that your stay was good and I'm sorry to learn that you were not happy with our location. I'm hoping that you will stay with us again!

6/10 Okej

Lester

Reste med sin partner
The bed was very comfortable. There were mostly big contractor pickups and larger trucks in the parking lot. The breakfast was really mediocre. The TV channels were hard to figure out. The room coffee was very poor. The entry lock on the room door required a special technique to get it to work. We needed assistance with that originally. Service was good however.
Bodde här 2 nätter i maj 2023
Svar från Beata - GM 19 maj 2023
Hello Lester,Thank you for your feedback. I'm very sorry to learn that you didn't like our breakfast and coffee in the rooms. I'm glad that we were able to assist you with the door and that our staff provided you with good service.We are hoping that in the future you will give us another chance and stay with us again.Sincerely,

10/10 Fantastiskt

Allison

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Enjoyed it
I only stayed one night for a quick trip but the staff was very friendly and kind and the room was huge! Breakfast was very good and the lady in the breakfast area (sorry didn't get her name) was so kind and always had a smile on her face. Bed was also very comfortable. Would definitely recommend.
Bodde här 1 natt i maj 2023
Svar från Beata - GM 15 maj 2023
Dear Allison,Thank you so much for letting us know about your stay and our staff. I'm very happy to learn that you enjoyed the room with the comfortable bed and our breakfast. I really appreciate your kind words of recommendation . We all are hoping to see you back soon!

10/10 Fantastiskt

Shannan

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great Family Friendly Hotel
Bodde här 1 natt i april 2023
Svar från Beata - GM 15 maj 2023
Dear Shannan, Thank you for choosing our hotel. We are very happy that you and your family had a great stay with us! WE are looking forward to see you back soon!

10/10 Fantastiskt

Karrie

Reste med familj och småbarn, Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff and breakfast absolutely made this stay a 5* for us!! Keep up the great work.
Bodde här 2 nätter i april 2023
Svar från Beata - GM 10 apr. 2023
Dear Karrie,Thank you very much for your feedback and for your kind words of appreciation for our employees. We are very happy to learn that you had a great stay with us and we are looking forward to seeing you back soon!

8/10 Bra

VANESSA

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel is nice, clean and quiet. The only thing I would complain is that it has terrible water pressure.
Bodde här 1 natt i mars 2023
Svar från Beata - GM 27 mars 2023
Dear Vanessa, Thank you for your valuable feedback. I'm not sure about the water pressure in your room during your stay. For your information: our shower heads can be set on few different settings with a softer or stronger water flow. I hope this will help during your next stay with us. Sincerely.

8/10 Bra

Jonathan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Coffee and breakfast options were great!
Bodde här 3 nätter i mars 2023
Svar från Beata 23 mars 2023
Dear Jonathan,Thank you for choosing our hotel and for your feedback. We are looking forward to seeing you back soon.Sincerely,

8/10 Bra

Margaret

Reste med sin partner
Gillade: Personal och service och boendets skick och faciliteter
Hallways needed vacuuming. Room was clean to beds, but between bed and windows, lots of fruit loops on floor. Desk area needed a wipe down.
Bodde här 1 natt i februari 2023
Svar från Beata - GM 15 mars 2023
Dear Margaret,Thank you for choosing our hotel and for your valuable feedback. I apologize that the room was not properly vacuumed and that the front desk agents didn't keep their desk clean. I would like to assure you that we use feedback, such as yours, to continuously make changes to our brand to improve the guest experienceWe hope that you will give us the opportunity to serve you again in the future.

10/10 Fantastiskt

Louann

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Pleasant
Beautiful room very comfortable
Bodde här 2 nätter i februari 2023
Svar från Beata - GM 22 feb. 2023
Thank you for taking your time and letting us know about your experience at our hotel. We are delighted to learn that you had a great stay. Pls. visit us again soon!

8/10 Bra

Gail

Bodde här 2 nätter i januari 2023
Svar från Beata - GM 14 feb. 2023
Thank you for your feedback. We are happy to learn that you had a good stay with us and we are looking forward to see you back soon.Sincerely,

10/10 Fantastiskt

Candice

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good hotel but needs to fix ac issues
Staff is courteous and hotel is very clean. My only complaint is that the air conditioner resets to 80 after an hour so of turning it down. Didn’t sleep much due to having to get up and turn ac back down every few hours during the night so that we could sleep comfortably.
Bodde här 1 natt i februari 2023
Svar från Beata - GM 13 feb. 2023
Hello Candice,Thank you for choosing our hotel and for your valuable feedback. I'm glad that you had a good stay and I apologize for the issue with the AC thermostat. This particular one is a bit tricky but we put more detailed manual on it to make sure that it will not cause any more confusion. We are hoping to see you back soon! Sincerely,

8/10 Bra

Tyasia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Ng

2/10 Väldigt dåligt

Gerald

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service och bekvämligheter
Parking lot was to small no place to park
Bodde här 5 nätter i januari 2023
Svar från Beata - GM 23 jan. 2023
Dear Gerald,Thank you for staying with us and for your feedback. I apologize that you had a problem finding an empty spot at our parking lot. We have 72 rooms and 72 parking spots. I understand that someone was taking more than one spot and it created the issue. Anytime you have a problem pls let the front desk agents know and they will be happy to assist you in finding a spot to park. I hope that you will stay with us again.Sincerely,

10/10 Fantastiskt

Bobby

Bodde här 1 natt i januari 2023