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Recensioner av La Quinta Inn & Suites by Wyndham Palestine

2.5 out of 5
La Quinta Inn & Suites by Wyndham Palestine
3000 South Loop 256, Palestine, TX

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 440 av 749 recensioner" "
8 - Bra i betyg. 190 av 749 recensioner" "
6 - Okej i betyg. 76 av 749 recensioner" "
4 - Dåligt i betyg. 22 av 749 recensioner" "
2 - Väldigt dåligt i betyg. 21 av 749 recensioner" "

9,0/10

Renlighet

9,2/10

Personal och service

8,8/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från MB- General Manager 13 maj 2024
Thank you for staying with us!

10/10 Fantastiskt

Benjamin

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The beds are nice.
Bodde här 1 natt i maj 2024
Svar från MB- General Manager 3 maj 2024
Thank you for staying with us. We recently replaced all of the beds. We did away with the traditional frames and box-springs and installed metal platforms and new mattresses.

6/10 Okej

Diana

Bodde här 3 nätter i april 2024
Svar från MB- General Manager 6 maj 2024
Thank you for staying with us.

10/10 Fantastiskt

Crystal

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everyone was helpful and friendly, provided shuttle bus to concert, clean and comfortable bed.
Bodde här 1 natt i april 2024
Svar från MB- General Manager 22 apr. 2024
Thank you for staying with us! Hope the rain didn't dampen y'alls fun!

10/10 Fantastiskt

Pam

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was great! I asked the young lady at the front desk if she had a fan we could use since we like the noise and she had one! The bed was comfortable and we slept like a log! Only thing I would suggest is hallways and room smelled a little musty. Otherwise would stay there again...
Bodde här 1 natt i april 2024
Svar från MB- General Manager 8 apr. 2024
Thank you for the rating! We appreciate you staying with us.

10/10 Fantastiskt

Jean

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från MB- General Manager 11 feb. 2024
Thank you for the rating!

10/10 Fantastiskt

Aline

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 2 nätter i februari 2024
Svar från MB- General Manager 6 feb. 2024
Thank you for the rating!!

10/10 Fantastiskt

Dawn

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very friendly staff & very clean
Bodde här 1 natt i januari 2024
Svar från MB- General Manager 30 jan. 2024
Thank you for the rating and comment. We appreciate you staying with us.

4/10 Dåligt

Stacy Sutton

Bodde här 1 natt i december 2023
Svar från MB- General Manager 27 dec. 2023
Thank you for sharing your experience with us. We see you have given us a 2 star rating. We regret that your stay at our hotel did not meet your expectations. Please accept our sincere apologies for any inconvenience you encountered.We value your feedback and would appreciate more clarity on any issue you had, as I do not see that any were reported to the front desk.

8/10 Bra

Emma

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från MB- General Manager 27 dec. 2023
Thank you for staying with us.Have a safe and happy New Year.

10/10 Fantastiskt

Melisa

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från MB- General Manager 22 dec. 2023
Thank you for staying with us! Have a Merry Christmas!

10/10 Fantastiskt

MICHELE s

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023
Svar från MB- General Manager 18 dec. 2023
Thank you for the rating!Merry Christmas.

10/10 Fantastiskt

Ashley

Bodde här 1 natt i december 2023
Svar från MB- General Manager 18 dec. 2023
Thank you for the rating!Have a Merry Christmas!

8/10 Bra

Veronica

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Front Desk Staff went above and beyond during our visit!! They had little Christmas baggies for the grandkids and even gave our SPED son his own Polar Express book!! We truly appreciate the kindness they showed him during our visit.
Bodde här 1 natt i december 2023
Svar från MB- General Manager 18 dec. 2023
You are so very welcome. We hope all the kids had a good time. Thank you for staying with us. Merry Christmas!!

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade: Personal och service och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från MB- General Manager 15 dec. 2023
Thank you for staying with us

10/10 Fantastiskt

Connie

Bodde här 1 natt i december 2023
Svar från MB- General Manager 30 jan. 2024
Thank you for the rating.

10/10 Fantastiskt

Rebecca

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från MB- General Manager 15 dec. 2023
Thank you for the rating!

10/10 Fantastiskt

Michelle, La Porte

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Only suggestion i can give is that you fence in the back area as a dog park so pups can run around and stretch their legs a bit after traveling.
Bodde här 1 natt i november 2023
Svar från MB- General Manager 29 nov. 2023
Thank you for the rating. I will let owners know of your suggestion.

10/10 Fantastiskt

Francisco

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Well kept. Nice staff
Bodde här 1 natt i november 2023
Svar från MB- General Manager 29 nov. 2023
Thank you for staying with us! We appreciate the rating and kind words.

10/10 Fantastiskt

Greg

Gillade: Bekvämligheter
Checking in was easy, parking is on the tight side-not enough parking spots. Our room was spacious but there was no decoration to the room. Hardly anything on the walls. Looks as if we were living in a dorm room on the first day.
Bodde här 1 natt i november 2023
Svar från MB- General Manager 27 nov. 2023
Thank you for the rating.

4/10 Dåligt

Warren

Bodde här 1 natt i november 2023
Svar från MB- General Manager 27 nov. 2023
Thank you for the rating. Have a great holiday.

8/10 Bra

autumn

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från MB- General Manager 29 okt. 2023
Thank you for the rating.

10/10 Fantastiskt

Clorinda

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i september 2023
Svar från MB- General Manager 28 okt. 2023
Thank you for the review. Glad you enjoyed your stay.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The only complaint is that the driveway needs a light. The refrigerator is super cold.
Bodde här 3 nätter i oktober 2023
Svar från MB - General Manager 22 okt. 2023
Thank you for staying with us!We are aware of the issue with driveways. We are limited with what we can do by the state.

10/10 Fantastiskt

Andrew

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We're back, and will continue to return here. We are well accomodated, and like the facility.
Bodde här 1 natt i oktober 2023
Svar från MB - General Manager 19 okt. 2023
We appreciate your kind comments. Welcome back and see you next time.

10/10 Fantastiskt

lawrence

Bodde här 1 natt i oktober 2023
Svar från MB- General Manager 21 nov. 2023
Thank you for the rating. Have a happy Thanksgiving!!

8/10 Bra

Misti

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Get to hotel off highway at night was hard to see. There was not enough parking.
Bodde här 1 natt i oktober 2023
Svar från MB- General Manager 18 okt. 2023
Thank you for staying with us.

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent
Had to stay here to attend a funeral, although we only spent one night and left. Very early the next morning the check in clerk was very nice even though we came in late. When checking out it was a different lady and she was just as kind. Large variety of breakfast. We had a deluxe king suite, I wish the bathroom was a big larger but overall the bed was comfortable plenty of space within the room itself. Very clean hotel. The bed and pillows were comfortable. LOVE that they have direct tv and dove complimentary soaps instead of the unknown brands. 10/10
Bodde här 1 natt i oktober 2023
Svar från MB- General Manager 18 okt. 2023
Thank you for staying with us.

4/10 Dåligt

Laura

Reste i grupp
Gillade inte: Renlighet och boendets skick och faciliteter
I book this specific hotel because they had a Tesla charger and but the charger adapter was a broken and could not charge. I also wasn’t impressed with the cleanliness there was a sock left between the wall and the bed which makes be think they didn’t vacuum. There was a hair on the sheets that I hope came from the maid. On top of that there were random stains on the walls and ceiling and a lot of mold in the bathroom. If I was staying more than one night I would have left as soon as I got into the room.
Bodde här 1 natt i september 2023
Svar från MB- General Manager 3 okt. 2023
I am so sorry your stay was not satisfactory. Our Tesla charger works fine the way the end is. We have to turn it on inside. It does not stay on all the time, as it is for guests only. I do believe the gentleman that was with you said a prong was bent, after bending it back it worked fine. I have turned the other issues you mentioned over to the maintenance department and head of housekeeping. We would have been more than happy to move you to another room had you notified us at the front desk. Again, we are sorry your stay was not up to the LaQuinta standard and hope you give us another chance.

10/10 Fantastiskt

Megan

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The entrance is hard to see from the road seems its on a hill, they shpuld really get something to mark the entrances better
Bodde här 2 nätter i september 2023
Svar från MB- General Manager 2 okt. 2023
Thank you for the review. Unfortunately, we are very limited to what we can do at the entrances, due to TXDOT. We have tried many things and it is still hard to see.

8/10 Bra

Mark

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Roomy Hotel
Great hotel in Palestine, quiet off the road, big rooms.
Bodde här 1 natt i september 2023
Svar från MB- General Manager 25 sep. 2023
Thank you for staying with us!

8/10 Bra

Michelle

Affärsresenär
Gillade: Renlighet, personal och service och bekvämligheter
The main light walking in the room was burned out. Walked in a dark room. The shower head leaked and sprayed water on the bathroom floor and my shoes. Everything else was good.
Bodde här 1 natt i september 2023
Svar från MB- General Manager 24 sep. 2023
Thank you for staying with us. The entry light worked fine. There are 2 switches, one by the door and one by the bed. When you walked in the switch was in the on position and just needed to be flicked down. We always have replacement shower heads and would have changed that out for you.

6/10 Okej

Jessica

Bodde här 2 nätter i september 2023
Svar från MB- General Manager 20 sep. 2023
Thank you for staying with us.

2/10 Väldigt dåligt

Verifierad resenär

Reste med familjen
Gillade inte: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från MB- General Manager 19 sep. 2023
Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.

10/10 Fantastiskt

Mary, Grand Saline

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
From check in to check out we had an awesome experience! Will definitely be back when we need to stay in Palestine.
Bodde här 1 natt i september 2023
Svar från MB- General Manager 11 sep. 2023
Thank you so much for the review. We appreciate your business and hope to see you again.

10/10 Fantastiskt

Michael

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I always stay here when I go to Palestine.
Svar från MB- General Manager 11 sep. 2023
Thank you for your continued patronage. See you soon.

8/10 Bra

Valerie

Gillade: Boendets skick och faciliteter
Bodde här 1 natt i september 2023
Svar från MB- General Manager 5 sep. 2023
Thank you for the review! We are happy you enjoyed your stay.

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Watch the eggs
It was ok nothing to brag about, but if I had to make one suggestion it would be about the breakfast. They would just need to keep a closer eye on when things run out, because I witness several days when the eggs were gone and no one to fill them until much later. Thats it, everything else was good, can't wait until my next stay.
Bodde här 3 nätter i augusti 2023
Svar från MB- General Manager 21 aug. 2023
Thank you for your review. I looked at video from the days you were here. I never saw when the eggs or other items were low or out during those days. I myself worked and the breakfast attendant did also. We were always close by or checking breakfast. We do hope to see you again.

8/10 Bra

Ricky, Conroe

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All Good.
Bodde här 1 natt i juli 2023
Svar från MB- General Manager 31 juli 2023
Thank you for the rating. We appreciate you staying with us.

10/10 Fantastiskt

Carolyn

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was very organize. Breakfast was good best I seen from la quinta. Location good.
Bodde här 2 nätter i juli 2023
Svar från MB- General Manager 26 juli 2023
Thank you for the kind words. I will pass them on to my staff. We appreciate you staying with us.

10/10 Fantastiskt

Chansinique

Bodde här 1 natt i juli 2023
Svar från MB- General Manager 31 juli 2023
Thank you for the rating!

10/10 Fantastiskt

Susie

Reste med sin partner
Gillade: Personal och service och boendets skick och faciliteter
We had stayed at this location previously while visiting our grandson. Once we arrived, we were informed there was a large party and our king room was needed. The solution?... The lady at the front desk upgraded our room! It was wonderful! The breakfast was top notch, as well!
Bodde här 1 natt i juni 2023
Svar från MB- General Manager 28 juni 2023
Thank you for the review and for staying with us. I am very happy you enjoyed the upgrade.

6/10 Okej

David

Gillade: Renlighet och rummets bekvämlighet
OK hotel with Tesla level 2 charger
Chose this hotel because they said they had an electric vehicle charger. Called and asked what type of charger they had. Was told it was a "regular charger" and not a Tesla charger. Upon arrival discovered it was a Tesla charger and we do not have an adapter for our CCS charger. The Lady at reception didn't seem concerned at all that we had been told erroneous info. Room was comfortable and clean. Unfortunately the room smelled very musty and had an underlying smoke smell to it. All we did was sleep in the room for one night, so it was not worth changing rooms.
Bodde här 1 natt i juni 2023
Svar från MB- General Manager 2 juli 2023
Thank you for staying with us. I do apologize for the misinformation you were given about our EV charger. I have made the housekeeping supervisor aware of the odors in the room.

10/10 Fantastiskt

Liz

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Wonderful Stay
Wonderful weekend stay. Extremely nice at the front desk and any employee we encountered. Very happy with our choice to stay here. Will definitely recommend to friends and family.
Bodde här 2 nätter i juni 2023
Svar från MB- General Manager 6 juni 2023
Thank you for staying with us. I have passed your kind comments on to the rest of my staff. We are happy you enjoyed your stay and hope to see you again.

10/10 Fantastiskt

Diana

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very close to shopping, super nice salt pool, helpful, friendly staff, good breakfast variety, rooms well-furnished and clean.
Bodde här 3 nätter i maj 2023
Svar från MB- General Manager 5 juni 2023
Thank you for staying with us. We appreciate the thoughtful comments and rating. Have a great summer!

8/10 Bra

Tanya

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
2023 Graduation
The front desk (Evette) was so welcoming & polite! I really appreciate her!
Bodde här 2 nätter i maj 2023
Svar från MB- General Manager 31 maj 2023
Thank you for staying with us and for the review. I will be sure to pass it on to Iveth.

6/10 Okej

Lidia

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
The property was pleasing. The manager was snappy, unfriendly and rude. When it was down time the tv lost signal quite a bit.
Bodde här 3 nätter i maj 2023
Svar från MB- General Manager 31 maj 2023
Thank you for staying with us. I do apologize for my demeaner when you arrived.

10/10 Fantastiskt

Jesus

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i maj 2023
Svar från MB- General Manager 30 maj 2023
Thank you for the rating and for staying with us.

8/10 Bra

Sally M

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Thumbs up
Hard to see entry drive and owner is aware; unable to put sign due to TX DOT. Pillows are too hard for my taste. Excellent shower with good hot water and pressure. Linoleum floors so cleaner than carpet & new mattresses and sofas. AC good. Front desk attentive.
Bodde här 2 nätter i maj 2023
Svar från MB- General Manager 22 maj 2023
Unfortunately, we are not able to have anything to indicate the entrance. We have been working on that for years to no avail. Thank you for the rating and the review.

10/10 Fantastiskt

Andrew

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff has always treated us like family till this time. The desk receptionist was short tempered and not accomodating. We love this facility, and will be back on our twice-yearly trip this fall. The morning desk receptionist, as we were checking out apologized and said she was sorry she didn't catch the problem or she would have remedied it.
Bodde här 1 natt i maj 2023
Svar från MB- General Manager 21 maj 2023
Again, I do apologize we were not able to get you a 1st floor room. This can be an issue when booking through a 3rd party, as you know, not all comments and requests are passed on to us.