Hotell nära Palm Beach at Moody Gardens

“This property needs serious updating from the rooms to dining experience . The major benefit to this hotel is the location . We were very disappointed in the dining and lack of quality options for a hotel this size . You could tell there was a staffing shortage with the long wait to get our bill . The food option was minimal and the quality of what was ordered was to be desired . The rooms although spacious was outdated. Our rooms had mold on the shower curtains, cracks in the bathroom walls...

“Breakfast was cereal or danish, fruit, juice, or coffee. No protein. Not quite what I needed. The rooms in the multistory building were spacious and clean with elevator and parking underneath that had video cameras. It was great to pay for parki g for the week we cruised.”

“The manager Irene Carrillo was just Amazing and very friendly. She made our stay this weekend for our Honeymoon Amazing. We will be back for our next vacation. 💯 Satisfied ”

“Jättefint hotell nära havet. Rummet var jättefint och rent, och personalen i receptionen var mycket vänliga och checkade in oss före incheckningstiden. Det låg ett stenkast från Golden Corral. ”

“Upon arrival there was no one at the desk to check us in for at least 3-4 minutes. My husband had to whistle to get someone to come out of the office, which was located right behind the desk to help us and there was no apology for making us wait. The hotel and our room was for the most part clean but there was a foul odor coming from the restroom when we entered the room. It seem to be coming from the drain in the tub, but I'm not sure. We were only staying for one night, so we didn't bother to...

“Upgraded my Room to the Villas and I Highly recommend, it was an amazing Experience! The staff was Great, we had a personal concierge and they took really good care of us. There was so many options of things to do or have catered to you! It was a Great Experience I’d recommend to anyone! ”

“Mysigt ”

“It was nice but when you think kitchenette you expect a stove which wasn’t there in the room ”

“Beautiful view of the ocean. Huge floor-to-ceiling windows. Staff was very helpful and kind. Room was beautifully designed, however there were a few problems. The bathroom sink was clogged and drained very slowly. The bathtub wasn’t clean. We were only there for one night, so didn’t use the pool. We could see it from our window and the kids and parents were having a great time.”

“Looked like the shower floor was a crime scene”

“Bra hotell”

“We opened our room once we checked in and found two dead roaches on the floor and a large stain in the carpet, the staff was nice and gave us another room as requested. Second room had no coffee and toilet seat was very loose. I had stayed in a lot of holiday inns and I hate to safe this was the worst experience over all. Staff was nice ”

“Vidrigt hotell. Otrevlig och inte alls vilja jobba eller ge godtagbar service. Extremt smutsigt i pool området med t.o.m. säkerhets utrusningen som används som badleksaker. Poolen ser inte alls ut som på bilderna. Sängarna under all kritik, knakar och gnäller. Städning ingår så länge man inte bor 5 nätter. Man får bara en schampoo per dygn på två personer och ingen duschtvål. Frukosten väldigt enkel och slafsig. Ska aldrig bo på den här kedjan mera.”

“The room was clean but small and out dated. I knew what we were getting into (I read other reviews). The price was good and the staff was friendly. We did feel safe but the place was a little run down. We left our car there for a week when we went on a cruise and it was just fine when we got back. The only real problem was someones car alarm going off all night long. Could hardly get any sleep. But that is not the hotles fault. ”

“Breakfast was great. Very outdated hotel, dirty, hated it. Staff was very nice”

“First off we chose this place because it said it offered Free breakfast and it was a 5 star rating! Turns out when we check it is says: No breakfast is served...to me its false advertising. We paid $205.00 for one night , which i may add: we could of rented a better room with better views!”