Hotell nära Palm Desert Cross

“During our 2 night stay there was no hot water. Unfortunately, the staff chose to ignore the problem rather than address it with the guests (it was a property wide issue). That made for a shocking shower instead of an uncomfortable expectation. We were offered 5000 Marriott points in exchange (~$15-35). The nightly room rate was $225 after taxes. Ridiculous!”

“Extremely nice hotel and wonderful staff. Great restaurant.”

“We added a third night and didn’t ask what the night would cost, assuming it would be similar to the first two nights. When we left we were charged over $500 for the one night which was considerably higher than the price for the first two nights. We felt very cheated. Will not go back to this hotel. ”

“Stayed in the 3 bed villa which had a wonderfully spacious shared space and full kitchen. Area was clean and the location was central and a walk to the nearby restaurants. Some of the beds could use an upgrade. However, for the price, this place was unbeatable. ”

“We booked this resort during Spring break to have a pool vacation. During this time, the family pools were completely overcrowded each time we went. We also did not receive housekeeping regularly (we had not opted out) except once by special request when they had not been by for two days. We were a family of four, and all we wanted was a refreshed room and to relax by the pool, neither of which happened.”

“The hotel is in need of a remodel. The pool was cold and was in bad condition. The breakfast was terrible. ”

“The room was extremely clean. The linens were spotless. Breakfast was ample and delicious. Staff were friendly and helpful. Clean exercise room and machines that worked. Great location too. Enjoyable stay. ”

“Fantastiskt mysigt hotell med verkligt bra poolområde. Vacker miljö med fina detaljer. Lite små fel drar ner ett möjligt top betyg. I vårt rum kärvade dörrarna till minibaren och side boarden. Skohorn fattas och lite annat små fel som är onödiga.”

“Clean and convenient. Receptionist asleep in the morning, and had no will to make more complementary coffee when coming in later. Overall a good motel i would recomen.”

“great location and easy checkin. room was clean and walked to starbucks across the street. have stayed here a few times. will stay again. ”

“The rooms are super old and our room was not well cleaned at all. We did not feel comfortable due to the bad cleaning. The guys at the front desk are nice, but we feel that we paid way too much considering the shape the room was in (paid less for a Best Western in way better shape for instance).”

“The hotel is FULL OF ROACHES AND BED BUGS! we requested for a full refund because we needed to look for a different hotel 0200H at night that is an hour away from the the festival due to last minute reservation and high demand due to the event. We requested a refund for the new hotel we had but they refused stating that we didnt complained 0200H at night, which they dont have any peson at the front desk. PLS DONT COME HERE, ITS A HEALTH HAZARD AND THIS PLACE IS INFESTED WITH COCKROACH AND BED...