The bad- Arrived to no WiFi, took 2 different workers and a day and a half to fix it, no info on rental chairs that came with the house as they were not set up in the morning. Then was told you have to call to have that set up even though there is no info in your emails or at the house with even a name or number to call. Only had our chairs set up on the last day of our trip. The upstairs tv is not a smart tv nor does it have a Roku or any other device so the tv is not useable. That room is what I consider a kids room with the amount of beds in there so having tv would have been nice or at least told that it was just decoration so we could have brought our own Roku device to set up. Other tvs are small and outdated. Sugar ants all in the kitchen sink, could smell the bug spray so they were aware and trying to do something about it but make sure you keep all food up. Bought our own bug spray to keep the sprayed during our stay. The good- the beds were so comfy and sheets and blankets clean. Bikes and golf cart were great. We’ve been staying in Watersound for 12 years or so and i expected more for what I paid to stay here. Love Watersound but will not stay in this house again. So many more options that are worth the amount money. This one was not.