5 outdoor pools, sun loungers
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Recensioner av Laketown Wharf by Emerald View Resorts

3.5 out of 5
Laketown Wharf by Emerald View Resorts
9902 S Thomas Dr, Panama City Beach, FL

Recensioner

7,8

Bra

10 - Fantastiskt i betyg. 319 av 845 recensioner" "
8 - Bra i betyg. 257 av 845 recensioner" "
6 - Okej i betyg. 133 av 845 recensioner" "
4 - Dåligt i betyg. 67 av 845 recensioner" "
2 - Väldigt dåligt i betyg. 69 av 845 recensioner" "

8,2/10

Renlighet

7,8/10

Personal och service

8,0/10

Bekvämligheter

8,0/10

Boendets skick och faciliteter

10/10

Hållbarhet

Recensioner

6/10 Okej

Tyler

Bodde här 4 nätter i oktober 2023

4/10 Dåligt

Sarah

Reste med familjen
Gillade inte: Rummets bekvämlighet
Rude and unhelpful staff. Awful hidden fees.
Emerald was awful at communicating. Kept adding fee aftef fee after fee. I was originally told the fee at the hotel would be $250 yet when we got there it was almost $600. They Re refused to let us park a 3rd car for our 3 bedroom condo that can sleep 10. The staff at the front desk was unhelpful to say the least. I will never be staying here again. Our room was also damaged in several places and the staff did not care. They were so strict about everything, even the most ridiculous things. If they really dont want people to stay there, they shouldnt offer it.
Bodde här 3 nätter i oktober 2023

10/10 Fantastiskt

Velkis

Bodde här 5 nätter i augusti 2023

10/10 Fantastiskt

Chloe

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
It was an amazing stay!!!!
Bodde här 5 nätter i augusti 2023

8/10 Bra

Leyanis

Gillade: Boendets skick och faciliteter
Bodde här 3 nätter i juli 2023

6/10 Okej

Raquel

Bodde här 2 nätter i juli 2023

6/10 Okej

Kendra

Bodde här 4 nätter i juli 2023
Svar från Reservations, Emerald View Resorts 27 juli 2023
Thank you for taking the time to review us. We'd like to hear more about your experience. If you would take a moment to give me a call at 850-249-1244 Option 1 at your convenience, it would be much appreciated.

2/10 Väldigt dåligt

ILIR

Reste med familj och småbarn
Gillade: Boendets skick och faciliteter
Management sucks.Rude and not comunicative. we had to wait over one hour for the code entry.Called several times.left several messsages.They never answered back.We had to arrainge with the front desc.
Bodde här 7 nätter i juli 2023

10/10 Fantastiskt

Sabit

Reste i grupp
Customer service and all of this stuff is excellent
Bodde här 5 nätter i juli 2023
Svar från Emerald View Resorts 27 juli 2023
Thank you for taking the time to let us know about your stay with us. Come back and see us again soon!

6/10 Okej

Kristin

Elevators are a huge problem. Had to take the stairs most of the time. Stairwell is rusty and potentially unsafe. Bathroom floor in rental was sticky upon arrival. Bedroom windows were dirty and smudged with what looked like male body parts.
Bodde här 4 nätter i juli 2023

10/10 Fantastiskt

Adriana

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
extra fees that were told at last minute
Bodde här 5 nätter i juni 2023
Svar från Emerald View Resorts 6 juli 2023
Thank you for taking the time to let us know about your stay with us. Come back and see us again soon!

6/10 Okej

Olivia

Reste med familjen
Air went out and someone came up to fix pretty fast but went out same day again could not get in touch with anyone remainder of stay. It was extremely hot.
Bodde här 5 nätter i juni 2023
Svar från Emerald View Resorts 4 juli 2023
On behalf of everyone on our team, I'd like to apologize we didn't hit the mark with your recent stay. Please know that we take ownership of every experience good or bad we care deeply about our guests.

10/10 Fantastiskt

Lynette

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Bodde här 4 nätter i juni 2023
Svar från Emerald View Resorts 6 juli 2023
We appreciate you sharing your experience with us. We're here when you're ready to head back to the beach!

10/10 Fantastiskt

Justin

Bodde här 2 nätter i juni 2023
Svar från Emerald View Resorts 4 juli 2023
We appreciate you sharing your experience with us. We're here when you're ready to head back to the beach!

8/10 Bra

Holly

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 4 nätter i juni 2023
Svar från Emerald View Resorts 4 juli 2023
We appreciate you sharing your experience with us. We're here when you're ready to head back to the beach!

6/10 Okej

Adam

Reste i grupp
Over priced for for what you get. High room cleaning fees and you have to take out your own trash in the trash cans. Bad traffic during a holiday. You can stay elsewhere for a better price. Not to mention after you book there's a high resort fee and you have to purchase arm bands to be on the property after you already paid for the room.
Bodde här 4 nätter i maj 2023
Svar från Emerald View Resorts 4 juli 2023
On behalf of everyone on our team, I'd like to apologize we didn't hit the mark with your recent stay. Please know that we take ownership of every experience good or bad we care deeply about our guests.

10/10 Fantastiskt

Tina

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Great location and view
I was very pleased with my condo and location! I would like to stay there again.
Bodde här 4 nätter i maj 2023
Svar från Emerald View Resorts 4 juli 2023
We appreciate you sharing your experience with us. We're here when you're ready to head back to the beach!

8/10 Bra

DOROTHY, Los Angeles

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Thoroughly enjoyed our stay here and would definitely go back. Communication with the front desk left something to be desired though. Great ocean view which I loved.
Bodde här 6 nätter i april 2023

8/10 Bra

Pashia

Gillade: Renlighet
Bodde här 2 nätter i april 2023

4/10 Dåligt

Verifierad resenär

Reste med familjen
Hard no!!!
2 rooms had the same code next door to each other so I entered in the wrong room by accident and thought my child had been abducted. Night shift desk clerks couldn’t cared less and put it on “another company” handles that. Locked out of our private entrance from the beach at 10pm and had to beg to let another hotel let us cut through their entrance. I am handicapped and couldn’t walk the 1.5 to the public exit off the beach. Construction started at 7am and shook your entire unit. So good luck sleeping in on vacation. Only up side was nice beaches and close to food and grocery needs. I’ll find a VRBO before I stay at another “resort”! Nice people to meet stayed there as well so we met a lot of new friends! Will not stay again though!
Bodde här 4 nätter i april 2023

10/10 Fantastiskt

Moneka

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i april 2023

2/10 Väldigt dåligt

Andrew

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 5 nätter i mars 2023

10/10 Fantastiskt

Jake

Bodde här 5 nätter i mars 2023
Svar från Emerald View Resorts 14 apr. 2023
Thank you for taking the time to let us know about your stay with us. Come back and see us again soon!

4/10 Dåligt

Valeria

Gillade inte: Boendets skick och faciliteter
Bodde här 2 nätter i augusti 2022

4/10 Dåligt

Zachary, Saint Peters

Reste med familj och småbarn
Gillade: Bekvämligheter
Gillade inte: Renlighet
The room was dirty, the elevators were incredibly slow, when they actually worked. Everything on the property was over the top expensive. The front desk was short and seemed annoyed every time you asked them anything. The pools were dirty. The info was the most disappointing though. The dryer didn’t dry the clothes, the base boards, walls, floor, and sink sprayer and ice and water attached to the fridge were along with the shower heads were disgusting. There were dead mosquitoes stuck to the walls and the cushions on the wooden chairs were a mess. The parking garage was dark. This was our second time staying here and this stay was disappointing.
Bodde här 4 nätter i juli 2022

6/10 Okej

Selene, Pelham

Reste med familj och småbarn
Gillade: Renlighet
Gillade inte: Bekvämligheter
Las recepcionistas muy despotas no me explicaron ni en donde estaba mi condominio ni a que hora era mi salida , mi entrada fue hasta las 6 de la tarde y mi salida a las 10 o sea no pude disfrutar de mi día en el hotel por que entre prácticamente en la noche los pasillos y elevadores no funcionaban tardaban demasiado y cable en las televisiones en los dos medios días que estuve nunca funcionó las piscinas sucias para el precio uno espera lo mejor y el mejor servicio.
Bodde här 2 nätter i juli 2022

4/10 Dåligt

Kelin

Reste med familjen
Gillade: Bekvämligheter
Gillade inte: Renlighet och boendets skick och faciliteter
Our room was full of dust & not cleaned properly. Also the ac was out for 2 of the first day's but they did get it fixed. The front door lock was broken so it would have been easy for my kids to open the door so they ended up sleeping with me. The washer & dryers were extremely load. & all beds were so bad we had hard time sleeping at night because they had slopes in them & very hard & also of the plugs for the connections were not good so we had to plug our phone in different areas of the condo. & alot of the dresser cabins were broken. Worst had to be the elevator situation because you would have to wait at least 40 mins to get on the elevator. Also in the parking garage they hit my car & i reported it & never heard back from the resort. Never going back their again
Bodde här 6 nätter i juli 2022

6/10 Okej

Sergio

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i juli 2022

8/10 Bra

alice

Reste i grupp
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
the elevators stink waited 45 mins morning of ck out and then still had to take 18 flights of stairs with tons of luggage…. Elevators so dang hot u about smoother to death on them… you are unable to have anything to drink near the pool not even water my friend got I trouble for having water near the pool and it 100 plus degrees outside
Bodde här 4 nätter i juni 2022

8/10 Bra

alex

Gillade: Renlighet och rummets bekvämlighet
Bodde här 2 nätter i juni 2022
Svar från Emerald View Resorts 1 juli 2022
Thank you for taking the time to let us know about your stay with us. Come back and see us again soon!

6/10 Okej

Maritza

Bodde här 4 nätter i juni 2022

6/10 Okej

Carrie

Reste med familjen
Gillade inte: Renlighet
My condo wasn’t up to my standards on cleanliness!! I know there are some that are kept up really good because I had others staying at the same time as me. The elevators…. Oh my goodness.. the elevators are bad.. I had to walk up and down many times from the 11th floor..
Bodde här 4 nätter i maj 2022

8/10 Bra

Ruitao

Reste i grupp
Gillade: Bekvämligheter och boendets skick och faciliteter
Large rooms and great amenities, but too many paperworks to complete before checking in.
Bodde här 2 nätter i maj 2022
Svar från Emerald View Reorts 1 juli 2022
We appreciate you sharing your experience with us. We're here when you're ready to head back to the beach!

4/10 Dåligt

Marcia

Gillade: Boendets skick och faciliteter
Gillade inte: Bekvämligheter
Bodde här 5 nätter i april 2022

6/10 Okej

Turkessa

Reste med familjen
Gillade inte: Rummets bekvämlighet
Bodde här 2 nätter i april 2022

10/10 Fantastiskt

Dana

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Bodde här 2 nätter i april 2022
Svar från Reservations 25 apr. 2022
Thank you for your "excellent" rating and we hope that you'll come back to vacay with us soon !!!

6/10 Okej

Shalonda

Reste med familjen
Gillade inte: Renlighet
No
Horrible customer service, no one ever answer the phone at the front desk. Brown and yellow stains on the bed covers, a old blue comforter was left in the closet covered with white stains. The shower curtains covered with stains. Other than that the room was ok the view was really nice and my kids enjoyed the kiddie pool.
Bodde här 2 nätter i mars 2022

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Bodde här 3 nätter i september 2021
Svar från Emarld View Resorts 4 nov. 2021
We appreciate you sharing your experience with us. We're here when you're ready to head back to the beach!

2/10 Väldigt dåligt

Carla

Gillade: Bekvämligheter
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i augusti 2021

4/10 Dåligt

Verifierad resenär

Reste med familjen
Gillade inte: Renlighet och bekvämligheter
vary spacious (that i liked) the property was not cleaned well ( we found "stuff" from previous client, one sock in dryer, a toy necklace on one of bump beads) the refrigerator ice maker did not work, washer and dryer did not work (contacted them and they say it would be next day before they can come and fix it) we were leaving the place "next day" so that dint help. the entrance key lock did not work so our door was unlock for 4 hrs before we knew it was not working.... contacted them and they did come and fix it within 30 min... the worst part was the elevator waiting time 10-15 min before you can get one and once we did you had to go like sardines "packed" full of people without face mask... terrible. (had to take stairs), the smell of "recreational" smoking was everywhere, elevator, walkways, even in our balcony you could smell it (we have children) we were on floor 11... i provably will not stay there ever.
Bodde här 2 nätter i augusti 2021

6/10 Okej

Julio

Reste med familjen
Gillade: Renlighet
rubbish, never coming back
terroble front desk service, rude ladies at first day. no wifi password, no towels, and no daily seevice. And lied about reservation
Bodde här 3 nätter i augusti 2021

4/10 Dåligt

Charles

Reste med familjen
Gillade inte: Renlighet
Mold in bathroom .
Stay started off decent til second day we noticed black mold in master bathroom. Call and told them, and they sent someone to clean while we was at beach. Came back to black mold still there. Called and they sent a cleaner supervisor up. She cleaned and still left alot of black mold. We ended up having to buy stuff and clean it ourselves. They didnt discount us any of the money we paid for precleaning or anything.
Bodde här 5 nätter i juli 2021

8/10 Bra

Verifierad resenär

Reste i grupp
Gillade: Rummets bekvämlighet
Great location and awesome space.
Bodde här 2 nätter i maj 2021
Svar från Emerald View Resorts 23 juni 2021
Thank you for taking the time to let us know about your stay with us. Come back and see us again soon!

8/10 Bra

Brianna

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Bodde här 4 nätter i april 2021
Svar från Deborarh 8 maj 2021
We appreciate you sharing your experience with us. We're here when you're ready to head back to the beach!

6/10 Okej

KaMi’sha J.

Gillade: Renlighet
Dissatisfied
Less than 24 hours before we arrived, I got a called saying i owed double for what I paid in the beginning. There was no email or anything on the site saying I was only paying partial when I booked. I wouldn’t have mind if I was informed weeks before that I owed. Waited on the elevator for 45 minutes when first arrived. After getting to the room, the code didn’t work, I had to wait 30 minutes to get someone on the phone for the code. Didn’t have any wash clothes in the room nor WiFi when stated it was WiFi because I still need internet access for work
Bodde här 2 nätter i april 2021

4/10 Dåligt

Verifierad resenär

Reste med familjen
Gillade inte: Renlighet
No internet. Called office they said in the “contract” owner not required to provide password. if so, this should be in bold on first page. Internet is an expectation. Carpet and chair worn and unit needs a refresh. Outside grounds well maintained.
Bodde här 8 nätter i mars 2021

6/10 Okej

amanda j.

Gillade: Renlighet
March 2021
The property was great. The check in process not so great. It would be nice also to know there is an extra $300 charge from the property before you arrive after you already pay through VRBO.
Bodde här 3 nätter i mars 2021

10/10 Fantastiskt

Marcella

Reste i grupp, Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Love love loved the stay when we had to leave we all didn't want to. Pools were great the place was very home feeling all my kids enjoyed themselves even us adults. We were able to sit down and talk without having to worry about the kids getting hurt. Will be planing another stay hopefully next time longer then two nights
Bodde här 2 nätter i mars 2021
Svar från Deborah 8 maj 2021
We appreciate you sharing your experience with us. We're here when you're ready to head back to the beach!

4/10 Dåligt

Sekinah

Reste med familjen
Gillade: Renlighet
Gillade inte: Rummets bekvämlighet
This was not what me and my family was looking for we stayed her very nice place lots of bugs in the apartment and no heat it was so cold we got sick and nobody did nothn to help us !
Bodde här 3 nätter i januari 2021

4/10 Dåligt

Jennifer, Etowah, tn

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The sink would over flow if we used the dishwasher, the garbage disposal didn’t work, the couch was in very poor condition. Our garbage chut for the 4th floor close to us wasn’t working. The heated pool was very poorly heated. TVs in the bedrooms would only play one station and the cable in the living room didn’t work.
Bodde här 6 nätter i december 2020