One elevator working! We were on the 19th floor with 3 kids! Our car was towed WITH THE PASS IN THE FRONT WINDOW! We forgot to put it in the window the night before, RealJoy called at 9am, my husband immediately went to put in window. But when we went in at lunch, it was gone! Spent a whole afternoon trying to get that settled! RealJoy kept telling us they were working with the HOA! They pulled the video and saw the pass in the window! The property mgr Phil, was hiding out in the basement and was very rude and not helpful! He called the towing company BEFORE giving us a call or chance to put it in the window . He blamed it on the HOA! We still don’t have our $170 cash only back! It’s a racket! The extra parking lot charged $12/day instead of $6/day as per our rental agreement! The room was nasty, found feminine products papers in the floor! The balcony doors would not lock! Lots of Bird poop on the balcony! WE WONT BE BACK THERE! I’ve been to PCB all my life and we’ve never experienced this! Very disappointed!