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Dear Mika, Thank you for sharing your comments with us. We appreciate your time in sharing your feedback, it always help us to continue improving our services. We hope to see you sometime soon! Regards Carlos Diago General Manager

Muchas gracias por tomarse un momento de su valioso tiempo para compartimos las positivas impresiones de su estancia en nuestro hotel. Esperamos tener el honor de recibirle nuevamente, le aseguramos que vivirá una experiencia a la altura de todo lo que necesita.

Muchas gracias por tomarse un momento de su valioso tiempo para compartimos las impresiones de su estancia en nuestro hotel.Aquí estaremos prestos y dispuestos a seguir sirviéndoles en una próxima oportunidad.

Muchas gracias por tomarse un momento de su valioso tiempo para compartimos las impresiones de su estancia en nuestro hotelAquí estaremos prestos y dispuestos a seguir sirviéndoles en una próxima oportunidad.

Muchas gracias por tomarse el tiempo en retroalimentarnos los comentarios de su experiencia en nuestro hotel. Por otra parte, es una pena escuchar su inconformidad sobre el área de la piscina, pues nos esforzamos por cumplir con nuestros planes de mantenimiento correctivo y preventivo de manera que nuestros huéspedes se sientan a gusto y satisfechos. Permítanos por favor tener nuevamente el placer de su visita y atender sus deseos y necesidades como lo merece.

Muchas gracias por tomarse un momento de su valioso tiempo para compartimos las impresiones de su estancia en nuestro hotel.Aquí estaremos prestos y dispuestos a seguir sirviéndoles en una próxima oportunidad.

Thank you very much for taking a moment of your valuable time to share your impressions of your stay at our hotel.We will review your observation in order to seek the necessary improvement actions.Please allow us to have the pleasure of your visit again and attend to your wishes and needs as you deserve.

Muchas gracias por tomarse un momento de su valioso tiempo para compartimos las positivas impresiones de su estancia en nuestro hotel. Aquí estaremos prestos y dispuestos a seguir sirviéndoles en una próxima oportunidad.

Muchas gracias por tomarse un momento de su valioso tiempo para compartimos las positivas impresiones de su estancia en nuestro hotel. Aquí estaremos prestos y dispuestos a seguir sirviéndoles en una próxima oportunidad.

Muchas gracias por tomarse un momento de su valioso tiempo para compartimos las impresiones de su estancia en nuestro hotel.Nos alegra mucho los comentarios que nos traslada con respecto a la atención y ayuda brindada por parte de nuestro personal y que reconoce de manera especial el servicio de cada uno de ellos, asimismo, nos encanta saber que se sintió muy a gusto con el confort de las instalaciones y los exquisitos sabores de nuestra oferta gastronómica.Aquí estaremos prestos y dispuestos a seguir sirviéndoles en una próxima oportunidad.

Muchas gracias por tomarse un momento de su valioso tiempo para compartimos las impresiones de su estancia en nuestro hotel.Aquí estaremos prestos y dispuestos a seguir sirviéndoles en una próxima oportunidad.

Muchas gracias por tomarse un momento de su valioso tiempo para compartimos las impresiones de su estancia en nuestro hotelAquí estaremos prestos y dispuestos a seguir sirviéndoles en una próxima oportunidad.

Muchas gracias por tomarse un momento de su valioso tiempo para compartimos las impresiones de su estancia en nuestro hotel.Aquí estaremos prestos y dispuestos a seguir sirviéndoles en una próxima oportunidad.

Thank you very much for taking a moment of your valuable time to share your impressions of your stay at our hotel.Here we will be ready and willing to continue serving you in the next opportunity.

Muchas gracias por tomarse un momento de su valioso tiempo para compartimos las impresiones de su estancia en nuestro hotel.Nos alegra mucho los comentarios que nos traslada con respecto a la atención y ayuda brindada por parte de nuestro personal.Aquí estaremos prestos y dispuestos a seguir sirviéndoles en una próxima oportunidad.

Thank you very much for taking a moment of your valuable time to share the positive impressions of your stay at our hotel.Here we will be ready and willing to continue serving you in the next opportunity.

Muchas gracias por tomarse un momento de su valioso tiempo para compartimos las positivas impresiones de su estancia en nuestro hotel. Esperamos tener el honor de recibirle nuevamente, le aseguramos que vivirá una experiencia a la altura de todo lo que necesita.

Thank you very much for taking a moment of your valuable time to share the positive impressions of your stay at our hotel.We are very happy to know that you were able to enjoy the atmosphere and space of the room, feel comfortable and appreciate the extraordinary view that can be seen from it. We are also excited that the staff's attention to you was the best. Please keep in mind that your contributions are taken into account and allow us to continue improving the experience of our valued guests.

We appreciate the time you have taken to share your impressions of your stay at the Hotel Las Américas Golden Tower.It is regrettable to learn of the disagreements you mention and the negative perception they generated, since we know how important the comfort that our guests expect to find in the facilities is. For this reason, we have a qualified team, trained and dedicated to carrying out this task, and above all committed to ensuring the well-being, care and satisfaction of those who decide to choose us. Likewise, we will take your contributions into account, which will lead us to manage those improvement actions necessary to transform your perception of our service in the next opportunity.We hope to welcome you again, so that you give us the opportunity to provide you with a pleasant stay and positive experiences.

Agradecemos el tiempo que ha tomado en compartirnos la calificación basados en su estancia en el Hotel Las Américas Golden Tower.Esperamos poder recibirle nuevamente, para que nos dé la oportunidad de brindarle una estadía placentera y experiencias positivas.

Thank you very much for taking a moment of your valuable time to share your impressions of your stay at our hotel.We are very happy with the comments you send us.Here we will be ready and willing to continue serving you in the next opportunity.

Muchas gracias por tomarse un momento de su valioso tiempo para compartimos las positivas impresiones de su estancia en nuestro hotel. Esperamos tener el honor de recibirle nuevamente, le aseguramos que vivirá una experiencia a la altura de todo lo que necesita.

We appreciate the time you have taken to share your impressions at the Hotel Las Américas Golden Tower.It is unfortunate to learn of the disagreements that you mention and the negative perception that they generated, since we know how important the service is.We hope to welcome you again, so that you give us the opportunity to provide you with a pleasant stay and positive experiences.

Thank you very much for taking a moment of your valuable time to share your impressions about your stay at our hotel.Here we will be ready and willing to continue serving you in the next opportunity.Cordially,General managementHotel Las Americas Golden Tower.

Thank you very much for taking a moment of your valuable time to share your impressions of your stay at our hotel.Here we will be ready and willing to continue serving you in the next opportunity.Cordially,General managementHotel Las Americas Golden Tower.

Muchas gracias por tomarse un momento de su valioso tiempo para compartimos las impresiones de su estancia en nuestro hotel.Aquí estaremos prestos y dispuestos a seguir sirviéndoles en una próxima oportunidad.

Thank you very much for taking the time to give us feedback on your experience at our hotel.It is good to know that the atmosphere and space of the room met your expectations, on the other hand, it is a shame to hear your dissatisfaction about the state of the bed, since we try to provide the best rest and comfort to our guests. For this reason, as a team we will review your observation in order to seek the necessary improvement actions.Please allow us to have the pleasure of your visit again and attend to your wishes and needs as you deserve.

Thank you very much for taking a moment of your valuable time to share your impressions of your stay at our hotel.We are very happy with the comments you send us regarding the attention and help provided by our staff and that you especially recognize the service of each of them.Here we will be ready and willing to continue serving you in the next opportunity.

Muchas gracias por tomarse un momento de su valioso tiempo para compartimos las impresiones de su estancia en nuestro hotel.Aquí estaremos prestos y dispuestos a seguir sirviéndoles en una próxima oportunidad.

We appreciate the time you have taken to share your impressions of your stay at the Hotel Las Américas Golden Tower.It is unfortunate to learn of the disagreements that you mention and the negative perception that they generated, since we know how important the service is.For this reason, we have a qualified team, trained and dedicated to carrying out this task, and above all committed to ensuring the well-being, care and satisfaction of those who decide to choose us. Likewise, we will take your contributions into account, which will lead us to manage those improvement actions necessary to transform your perception of our service in the next opportunity.We hope to welcome you again, so that you give us the opportunity to provide you with a pleasant stay and positive experiences.

Muchas gracias por tomarse un momento de su valioso tiempo para compartimos las positivas impresiones de su estancia en nuestro hotel. Aquí estaremos prestos y dispuestos a seguir sirviéndoles en una próxima oportunidad.

Thank you very much for taking a moment of your valuable time to share your impressions of your stay at our hotel.We are very happy with the comments that you convey to us regarding the attention and help provided by our staff and that you especially recognize the service of each of them. Likewise, we love to know that you felt very comfortable with the comfort of the facilities and the exquisite flavors of our gastronomic offer.Here we will be ready and willing to continue serving you in the next opportunity.

Thank you very much for taking a moment of your valuable time to share the positive impressions of your stay at our hotel.It is satisfying for us to know that your expectations did not disappoint us and that what you enjoyed most about your stay was the atmosphere and space of the room, feeling comfortable and appreciating the extraordinary view that can be seen from it, the breakfast that we prepared with quality and love , the friendly and willing attention of the staff, our privileged and convenient location and the multiple facilities and spaces designed to live a rewarding experience.We hope to have the honor of welcoming you again, we assure you that you will have an experience worthy of everything you need.

Thank you very much for taking a moment of your valuable time to share the positive impressions of your stay at our hotel.It is satisfying for us to know that you enjoyed your stay with us to the fullest.Here we will be ready and willing to continue serving you in the next opportunity.

We appreciate the time you have taken to share your impressions of your stay at the Hotel Las Américas Golden Tower.We are sorry to read the perception you had regarding the attention received from the staff. We want to convey to you that every day we are working to train and train each of our collaborators in the provision of exceptional and efficient care, for this reason, it is a shame to learn of your negative notion but that we will undoubtedly take into account based on our continuous improvement.We hope to welcome you again, so that you give us the opportunity to provide you with a pleasant stay and positive experiences.

Thank you very much for taking a moment of your valuable time to share the positive impressions of your stay at our hotel.It is satisfying for us to know that you enjoyed your stay to the fullest!Here we will be ready and willing to continue serving you in the next opportunity.

We appreciate the time invested in sharing your impressions of your stay at the Hotel Las Américas Golden Tower.We will take your suggestions regarding the room very seriously. These undoubtedly allow us to increase the quality of our services since we recognize them as great opportunities for improvement that lead us to satisfy and exceed the expectations of those who visit us.We hope to have the honor of welcoming you again, we assure you that you will have an experience worthy of everything you need.

We love knowing that you felt very comfortable with the comfort of the facilities and the exquisite flavors of our gastronomic offer.Here we will be ready and willing to continue serving you in the next opportunity.

Nos encanta saber que se sintió muy a gusto con el confort de las instalaciones y los exquisitos sabores de nuestra oferta gastronómica.Aquí estaremos prestos y dispuestos a seguir sirviéndoles en una próxima oportunidad.