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Recensioner av Eskaya Beach Resort and Spa

4 out of 5
Eskaya Beach Resort and Spa
Barangay Tawala, Panglao Island, Panglao, Bohol

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 42 av 71 recensioner" "
8 - Bra i betyg. 18 av 71 recensioner" "
6 - Okej i betyg. 5 av 71 recensioner" "
4 - Dåligt i betyg. 1 av 71 recensioner" "
2 - Väldigt dåligt i betyg. 5 av 71 recensioner" "

8,6/10

Renlighet

9,0/10

Personal och service

6,8/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

5,4/10

Hållbarhet

Recensioner

2/10 Väldigt dåligt

Maschal

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We payed 2300 Euro for 6 nights and left the hotel after 2 nights. It was horrible! Don’t go there. And no refund of the money!
Bodde här 6 nätter i januari 2024

8/10 Bra

Barney, San Jose

Bodde här 3 nätter i december 2023

2/10 Väldigt dåligt

fung

The hotel says cannot accomdate us because the room is not ready ! Very rude and bad attitude ! The hotel asks us to talk to Expedia for refund!
Bodde här 1 natt i september 2023

2/10 Väldigt dåligt

Marcelino

Gillade inte: Rummets bekvämlighet
Bodde här 2 nätter i mars 2023

10/10 Fantastiskt

Nicholo, Hayward

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff is very friendly and accommodating

6/10 Okej

Verifierad resenär

Reste med familj och småbarn
そもそも今の世界的ロックダウンの中で、行けるわけがありません。このようなメールは止めた方が良いです。宿泊施設にも失礼です
Bodde här 2 nätter i april 2020

10/10 Fantastiskt

Verifierad resenär

Bodde här 3 nätter i februari 2020

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i januari 2020

8/10 Bra

Andy, Asia

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The facilities were luxurious and worth the price. The front desk, young reception was not professional and looked unpleasing. She does not fit to this expensive and luxurious hotel. Other staffs were all professional and kind.
Bodde här 3 nätter i januari 2020

8/10 Bra

JAN KEH FEI

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
網路很弱
Bodde här 2 nätter i januari 2020

10/10 Fantastiskt

Albert, Quezon City, Philippines

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff will go out of their way to attend to guests’ requests. They arranged a dinner on the beach and another dinner on the viewing deck for me and my wife, which made our stay truly memorable.
Bodde här 3 nätter i januari 2020

2/10 Väldigt dåligt

Verifierad resenär

Reste i grupp
Gillade: Renlighet
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Very terrible room and service. The room we got is totally different from Expedia (sofa beds in living room vs. single beds in loving room). The GM and staff refused to offer any help, but asked us to coordinate with Expedia ourselves. Plus, we made the booking (non refundable) and then got email for "compulsory" nye dinner of usd 170 per person. The service attitude is "patient but useless", and GM basically said they dunt care about social media reviews. The entire experience is very disappointing and I'm feeling cheated / trapped.
Bodde här 2 nätter i december 2019

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The resort totally look different with what it looks like on the picture
Bodde här 4 nätter i oktober 2019

8/10 Bra

Gang

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
安静的度假村
度假村的接送机服务很好，让人难忘，从用车到人员，都有别于其他酒店、度假村。 度假村很大，很安静，适合在村里休息。海滩没人，但是水草很多，不太适合游泳，不过，无边泳池很美而且人很少，大人孩子很喜欢。 早餐有美式、菲式和日式，量很大，吃过早餐后基本不用考虑午餐了。菲式早餐是我的首选，尤其是那个牛肉,好像叫Beef Tapa，和烤鱼，接近中餐。晚餐也不错，有乐队，点了著名的Anak,很美好的晚餐体验。 度假村比较贴近自然，所以免不了有蚊虫蚂蚁骚扰，适合喜欢安静、自然的人度假。
Bodde här 3 nätter i juli 2019

10/10 Fantastiskt

BORA

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
친절한서비스 만족스럽구요 아무래도 좀 외곽에있어서 아로나 나가려면 툭툭이나 택시이용해야합니다 그외 시설너무 깔끔하고 저희는 빌라 씨뷰 풀빌라 묵었어요 킹베드 하나와 주방, 식탁있고 약간 쇼파같은 베드 2개있어 4명이 충분히 주무실수있어요~
Bodde här 1 natt i augusti 2019

10/10 Fantastiskt

JIAXI

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
超级棒！
Bodde här 1 natt i augusti 2019

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All was perfect. II really dislike only that You get a bill at the restaurant. Carrying Cash or Credit Card with sou at a beach and pool place is the horror. The restaurant should clear the bill with the hotel.
Bodde här 3 nätter i juli 2019

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Private pool ,infinity pool and the food we all like
Bodde här 2 nätter i juni 2019

8/10 Bra

Jane, Uk

Gillade: Personal och service och rummets bekvämlighet
This accommodation was comfortable however for the amount of money it costs it needs to address The up keep for their rooms the bathroom had seen better days as had some of the plugs however people very very pleasant
Bodde här 4 nätter i oktober 2018

8/10 Bra

jackie, Korea

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
nice and kind staffs good condition of the rooms and facilities
Bodde här 1 natt i oktober 2018

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2018

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i september 2018

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The best hotel in Bohol, nice views and fabolous villas
Bodde här 4 nätter i augusti 2018

6/10 Okej

NATHALIE, andresy

Hôtel avec une super situation, mais vieillissant.
Hôtel très bien conçu, au calme idéal pour des séjours reposants loin de l'excitation de grands clubs. Le personnel est sympa, la nourriture correcte et les villas originales. Cependant deux ombres viennent ternir le tableau : une infrastructure vieillissante non rénovée (avec de plus une plage qui ne correspond plus aux photos...) et un déficit de services (bar de la piscine fermée, sports nautiques discrets et services du lobby restreints). Bref, un tarif haut qui ne se justifie plus...
Bodde här 6 nätter i augusti 2018

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
部屋が広く、プライベートプールがとても快適。毎日プールも含めて清掃してくれるのでとても気持ちがよかったです。 エクスカーションもこちらの希望を汲んで、最適なスケジュールを組んでくれた。従業員は誰もかれもとてもフレンドリーで、最高でした。 また行きたいし、友人にも勧めたいと思います。
Bodde här 4 nätter i augusti 2018

10/10 Fantastiskt

kisoon, 서울

Gillade: Personal och service och rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
전반적으로 편안하고 직원들 또한 친절했어요. 다만 옥외에 욕실이 있어 위생과 면역관리면에서 많이 부족해보였습니다. 또한 중심가에서 먼거리에 있는만큼 마사지.헬스케어,리조트내 마트 등의 편의시설이 보강된다면 최고의 리조트로 평가되지 않을까요!^^
Bodde här 4 nätter i juli 2018

10/10 Fantastiskt

DR, NY

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very private resort, staff are very helpful , I recommend renting their transportation to go around the island
Bodde här 3 nätter i juli 2018

10/10 Fantastiskt

LeeChaehyoung

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
프라이버시가 보장되는 완벽한 휴식~
가족과의 시간에 온전하게 집중할수 있는 최적의 환경입니다. 소중한 사람에게 집중할수 있는 시간
Bodde här 3 nätter i juni 2018

4/10 Dåligt

블랙올리브, 서울

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
전동카트사고
가족여행 5박을 예약하고 처음으로 필리핀보홀 에스카야리조트(그랜드빌라)을 가게 되었습니다. 삼일째 되던 날 아이들은 룸에 있고 남편과 인근 마트에 다녀오다가 호텔입구에서 전동카트(버기/골프카트)를 탔는데 커브를 돌다 제가 카트에서 떨어졌습니다. 운전하던 분은 당황스러워하며 스파실로 데려갔고 거기서 너무나 엉망인 응급처치를 했습니다. 왼발이 접질리고 왼발에 아스팔트에 떨어져 상처가 세군데가 났죠. ㅠ ㅠ 늦은 시간이라 일단 마무리하고 그 다음날 호텔매니져의 사과라든지 직원의 사과는 전혀 없었습니다. 여러곳의 여행을 다녀봤지만 이러한 태도의 호텔은 처음입니다. 서울에 돌아오자마자 너무 화가나서 글 올립니다. 다시는 가고 싶지 않고 추천하고 싶지 않은 리조트입니다. 가게되시면 꼭 여행자보험에 가입하시고 안전에 유의 하시기 바랍니다.
Bodde här 5 nätter i juni 2018

8/10 Bra

peter

Gillade: Personal och service och rummets bekvämlighet
Has potential
Nice location. A bit tired and needs more water in gardens as very dry. Not sure if there is water problem on island. Entrance road very rough but looks like updates are happen. Has potential to be good place but lots of work needed on facility and staff training
Bodde här 1 natt i maj 2018

10/10 Fantastiskt

Hyeong Bin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
It was so nice. Pool was fantastic and service was excellent. Food was very delicious(even room service). They served massage for free(for once) which was very good.
Bodde här 3 nätter i maj 2018

8/10 Bra

YOUNGIL

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Svar från Drew 25 apr. 2018
Thank you for your feedback. We are motivated to be better.

8/10 Bra

Ralph, Scarsdale, New York

Gillade: Renlighet, personal och service och rummets bekvämlighet
Short of Expectations
The staff was outstanding and the villa beautifully located with spectacular views. Attention to details prevents a more positive review. Our under the sink cabinet door was hanging loose; tiles in the infinity pool cracked and some missing; pool deck tiles broken, etc. The little things that add up and cause a less than rave review.
Bodde här 2 nätter i april 2018
Svar från Drew 25 apr. 2018
Thank you Ralph for sharing your feedback. We apologize for the service inconsistency and will try our best to ensure that the next time your are back, things will all be well.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A perfect place to relax
Hands down one of the best resorts I've been to! Each private villa comes with its own balcony lounge area, private pool, and my favorite, a very relaxing open air 2 person jacuzzi bath tub. Best of all is the warm hospitality and first class service of the staff. Everyone was so friendly and helpful. They anticipate your needs before you even ask. With a limited number of villas, it is never crowded. Eskaya is a perfect place to relax.
Svar från Drew 17 apr. 2018
We are very thankful you shared that you had a wonderful time because of the peace and quiet you got to enjoy, but more importantly that you appreciated the team's hospitality. We wish you a wonderful week ahead!

8/10 Bra

Shiela

Gillade: Boendets skick och faciliteter och rummets bekvämlighet
One of the Best!
The staff are pleasant, and very accommodating. We just have a few comments, there was no welcome fruits when we arrived just what was written on there web page, the bar was not refilled my kids are looking for chips and chocolates... Needs improvement on the cleanliness of the Villas.The main pool also needs improvement. They should add choices of food during breakfast . But my kids enjoy the pool and the whole villa itself. It was a fun filled weekend for all of us. Thank you Eskaya staff. We loved to stay again :)
Svar från Drew 17 apr. 2018
Good day Shiela! We have noted your comments and are committed to ensuring all guests get the same quality experience. We thank you for sharing that your family, especially your children, had a memorable weekend. We hope to host you again soon!

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amazing
Svar från Drew 17 apr. 2018
Thank you for sharing you had an amazing time! We hope to host you again soon!

10/10 Fantastiskt

Maria, Canada

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amazing Place
Amazing place. It was very relaxing. The food was great. Staff were excellent. My family enjoyed our stay.
Bodde här 1 natt i april 2018
Svar från Drew 23 maj 2018
Thank you Maria for sharing you had a wonderful stay at Eskaya! We can't wait to host you again soon!

10/10 Fantastiskt

Lorna

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
True haven
Of all the places I've visited, and all the hotels I've stayed at, Eskaya in Bohol is one I would call a true haven. There's something special in a place where anything is possible, any request is granted. Wholeheartedly granted. It was as if my friends and I were their only guests! When the staff knows you by your first name soon as you arrive, they know you prefer warm water rather than iced and they serve it soon as you sit for your meal without you asking, and they stand outside and wave goodbye when you leave as if they stand at their own front steps waiting for your return...you know you've found a home away from home. Once inside your private villa (we stayed in GV16), you can't help but feel the opulence. They have crossed their T's and dotted their I's. It felt like home. There's so much to see and do in Bohol, but at the end of the day, coming "home" is something we looked forward to. Having around Andrew Fernandes, their resident manager; Manuel, the front office manager; Jun, the restaurant manager; Nash, the driver who picked us up and set the tone of what to expect not just from the resort but of the entire island, Nash gave meaning to "when first impressions last"; Reggie with one G we called him, who was present anywhere you turn as if he was your sidekick ready to help; and the rest of the staff: Lorna, Antonio, the housekeepers, the staff at the spa, the trainees... they all made our first visit to Bohol hopefully, one of many more.
Svar från Drew 11 apr. 2018
Dear Lorna, On behalf of the team, we are truly appreciative of your feedback. We try our collective best to ensure you feel right at home, and we are glad we have delivered. Have a wonderful week ahead! We hope to host you again soon! Warm regards!

10/10 Fantastiskt

Jinny, Daejeon

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
시간이 멈춘 곳. . .힐링. . .강추강추
에스카야 정말 너무너무 좋았어요. . . 그랜드빌라 가든뷰 이용했는데 씨뷰였으면 더 조았을텐데라는 아주 약간에 아쉬움과 부실한 조식? ㅋㅋ 조식에 목숨거는 스탈이라 ㅋㅋㅋ 이거 빼고는 다 조았어요 나머지는 몽땅 굿뜨!!!! 픽업및 기타 서비스, 객실상태, 메인풀과 전용수영장 물도 너무 깨끗하고, 조용한 전용비치에. . . 보안은 또 어찌나 좋은지 저희 투어 신청했을때도 에스카야 들어가기 너무 힘들다고 그러더라구요 힐링을 원하시면 에스카야 강추드립니다~~~~~
Bodde här 2 nätter i mars 2018
Svar från Drew 17 apr. 2018
Thank you Jinny for sharing you had a wonderful stay with us! Please be rest assured your feedback on improving the breakfast offering as well as adding more available towels poolside has been noted. We hope to host you again soon!

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
조용하게 쉬기에 좋습니다. 서비스가 좀 느리고 직원간 소통이 잘 안되는점이 아쉽습니다.
Svar från Drew 11 apr. 2018
Thank you for your feedback! We apologize for the inconveniences in our service delivery and communication. We still hope however, that you had a wonderful stay! Have an awesome day! Warm Regards!

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Everything was perfect. Very relaxing and worth the price. Highly recommended
Bodde här 2 nätter i mars 2018
Svar från Drew 17 apr. 2018
Thank you for sharing that your stay was a memorable holiday! We can't wait to host you again soon!

6/10 Okej

SUNGJAE

Gillade: Renlighet, personal och service och rummets bekvämlighet
대체적으로 만족
만족스러운 편이나 서비스 요청시 대응이 느린편임.
Bodde här 3 nätter i mars 2018
Svar från Drew 11 apr. 2018
Good day SUNGJAE! Thank you for sharing your feedback. Please know we are trying our best to respond to guests' requests in a timely manner. Your input is highly appreciated! Thank you!

8/10 Bra

kei

Gillade: Renlighet och rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
隠れ家的なホテル
隠れ家のようなホテル。 すべてコテージタイプで部屋にはプールも付いている。 のんびりホテルで過ごすのは最適。
Bodde här 1 natt i mars 2018
Svar från Drew 17 apr. 2018
Thank you for sharing you had a wonderful staycation that was perfect for a private getaway! We hope to host you soon!

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
환상적 리조트
화장실빼고 완벽합니다 개방형 화장실이라 밤에이용하기 불편합니다 모기가 많고 무섭습니다.
Bodde här 3 nätter i mars 2018
Svar från Drew 17 apr. 2018
Thank you for sharing your wonderful experience. We apologize however that you felt uncomfortable with the open bathrooms. Please be rest you are safe and secure. We hope to host you again!

10/10 Fantastiskt

JEONGSEOK

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
조용하고 편안한 곳
조용하고 편안한 곳입니다. 특히, 직원들의 친절함은 최고였습니다. 아로나 비치로의 셔틀서비스와 음식도 좋았고, 여러모로 꼭 다시 찾고 싶은 곳입니다
Bodde här 4 nätter i februari 2018

10/10 Fantastiskt

YING HSUAN

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Wonderful resort
It is a really fantastic experience. No matter what we saw, experienced and had were wonderful, and all staffs were nice and assist everything. I really recommend this resort and hope every one could enjoy the time here for coming Panglao island.
Bodde här 1 natt i december 2017
Good day YING HSUAN! On behalf of the management and staff of Eskaya, thank you for sharing your wonderful feedback while staying at the property. We are pleased you enjoyed the amenities and especially our hospitality! We hope to see you soon! Happy Holidays and a Happy New Year! Best Regards, Drew

10/10 Fantastiskt

Jocelyn

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
amazing
It was amazing
Bodde här 2 nätter i november 2017
Dear Jocelyn, We are truly appreciative of your succinct feedback while holidaying with us. We hope our villas, vistas and hospitality has a lasting impression with you. We can't wait to host you again soon! Best Regards, Drew

8/10 Bra

yama, 東京

Gillade: Personal och service
インフィニティプールがよかった
Infinity Pool Villaの客室に宿泊しました。プールは大きめで、海を眺められるのはとてもよかったです。パブリックプールもインフィニティでした。夕方にはターンダウンに来てくれて、ベッドに蚊帳も広げてくれてロマンチックでしたが、それが本当に必要なぐらい虫がいるので、虫よけは持っていた方がいいです。エクスペディアではコンチネンタルブレックファーストが含まれているとありましたが、アメリカンブレックファーストやフィリピンの朝食もあり、選ぶことができました。スタッフの方たちも笑顔で対応もよかったです。あとスパも1時間サービスで付けてくださいました。
Bodde här 3 nätter i november 2017
Svar från Drew 12 dec. 2017
Thank you for sharing your wonderful experience staying with us. We apologize for the inconveniences of nature, as we try on our end to mitigate these with mosquito coils, insect repellant and twice-a-day turndown services. We are ecstatic however that you enjoyed our amenities, flexibility as well as our scenic vistas. We hope you visit us soon! Best Regards!

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
야외 빌라이다보니 벌레가 좀 있네요ㅠ 그래도 향이나 약을 많이 쳐주니 괜찮아요~ 열대지방이다보니 어쩔수 없는거같아요ㅠ
Bodde här 2 nätter i november 2017
Svar från Drew 12 dec. 2017
Dear Sir / Madame, Thank you for sharing you feedback regarding your stay. Please be rest assured that despite our location, we try our best to mitigate the inconveniences of nature with mosquito coils, insect repellant and twice-a-day turndowns. We are happy to receive your ringing endorsement! Have a great day!

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Unbelievable place.Everything was perfect.Very serene.A most unique experience,indeed.Private pool was fantastic.Food was excellent. The workers were very pleasant and attentive. Yes
Bodde här 1 natt i november 2017
Svar från Drew 12 dec. 2017
Good day Sir / Madame! Thank you for sharing your positive experience staying with Eskaya! We hope to host you again soon so you can share our sumptuous food and warm hospitality with more family and friends! Best regards!