Lyxhotell i Panhandle Plains

“Upon arrival at 5pm we were told our room was not ready.and then we were given a room that was a category lower than we had paid for and we had to point it out to the staff after we had unpacked our suit cases ad were then switched to the room category we had paid for. No apologies. The shower door silicone gasket was broken. Otherwise great facility, staff is very friendly. They have a very cute speakeasy in the basement good food, pleasant staff other than the one at the front desk who seems...

“Beautiful property with restaurant/bar onsite. Front desk totally helpful.”

“Staff”

“Not impressed with the room or amenities for the price. I felt penalized for not being Hilton Member. Was told the reason we were charged $4 for bottled water was because we were not members it would have been free otherwise. Felt forced to use Valet parking. Was given the option to use the back parking lot and when we did, there’s no entrance from the backside of the building. Had to walk all the way around Glad we didn’t use anything else!! Not the way to get someone to become a member!!!Paid...

“Check in process is strange. Definitely not convenient.”

“Great hotel, and best front desk staff. Only complaint is that beds were uncomfortable.”

“Clean spacious room. Had to call the front desk for a remote for the TV (didn’t work) and a plunger for the toilet (yuck). Breakfast is hard-boiled eggs, yogurt, cereal and bagels. And coffee with good creamer. Nice pool and decent gym”