10/10
We almost did not use this hotel because of older reviews complaining about the staff not being service minded. The location made us try it anyway and we're glad we did; if there has been problems in the past they seem to have been solved now. The staff was really helpful and welcoming. The WiFi went out of order during our stay which caused us quite a bit of distress, but the staff let us use the extra lobby computer. Will definitely stay here again if we're in the neighbourhood.