4/10 Dåligt
Ashkan
16 aug. 2021
Gillade: Renlighet
Gillade inte: Personal och service
Definitely not four stars
This is not a four star hotel. Perhaps it is a three star apartment hotel, but definitely not a four star hotel. Taking that into consideration I would say that this hotel is way overpriced for its standard and the value you get.
I stayed here with my partner for 7 nights, we booked a junior suite with sea view. Beware that the sea view does not look like the photos. We asked the reception the next day about the room, as the sea view was blocked by two houses (see the photo I took) and they said that this is a sea view room. This is false marketing as you get tricked into booking a sea view room based on the photos they are showing.
The staff in general was very friendly and helpful, except for a lady working in the spa/fitness area. She was very aggressive in her way of trying to sell massages, when my partner said that she did not want to book a massage she became quite unfriendly.
The hotel was clean with housekeeping every day but the main cleaning was every three days. We never got our sheets changed during our stay though. You get compliments on arrival (four coffee capsules, four tea bags) and thats it. Everything costs, even if you want to use the safety box in the room you have to pay for it. This is not something you would expect from a four star hotel.
If it were not for the staff I would rate this hotel by the lowest points as they charge way over their standard.
Ashkan
Bodde här 7 nätter i augusti 2021
