Alla recensioner som visas är recensioner från verkliga gäster. Endast resenärer som har bokat en vistelse med oss kan publicera en recension. Vi verifierar recensioner i enlighet med våra riktlinjer och publicerar alla recensioner, både positiva och negativa.Mer informationÖppnas i ett nytt fönster
10 - Fantastiskt i betyg. 7 av 25 recensioner" "
10 - Fantastiskt
7
8 - Bra i betyg. 6 av 25 recensioner" "
8 - Bra
6
6 - Okej i betyg. 5 av 25 recensioner" "
6 - Okej
5
4 - Dåligt i betyg. 2 av 25 recensioner" "
4 - Dåligt
2
2 - Väldigt dåligt i betyg. 5 av 25 recensioner" "
2 - Väldigt dåligt
5
6,6/10
Renlighet
6,8/10
Personal och service
7,4/10
Bekvämligheter
7,0/10
Boendets skick och faciliteter
7,4/10
Hållbarhet
Recensioner
10/10 Fantastiskt
Sharhonda
Reste i grupp
3 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a lovely place. Clean and comfortable.
Sharhonda
Bodde här 6 nätter i mars 2024
8/10 Bra
Harry
11 dec. 2023
Gillade: Personal och service
Harry
Bodde här 9 nätter i december 2023
2/10 Väldigt dåligt
Enneika
18 nov. 2023
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
No towel or mat for the bathroom floor, no iron in room, no refrigerator
Enneika
Bodde här 2 nätter i november 2023
8/10 Bra
ERIC
29 okt. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
super sejour
ERIC
Bodde här 2 nätter i oktober 2023
6/10 Okej
Abdelhadi
1 okt. 2023
Abdelhadi
Bodde här 3 nätter i september 2023
8/10 Bra
Yves
Reste med sin partner
24 aug. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Aangenaam personeel, correcte en nette kamer, geen negatieve punten of opmerkingen
Yves
Bodde här 2 nätter i augusti 2023
Svar från manager 24 aug. 2023
Bedankt Yves, wij stellen het op prijs dat u de tijd hebt genomen om ons hotel een positieve rencensie te geven. Gian BaldewGess Hotel
10/10 Fantastiskt
Annmarie
29 juli 2023
Annmarie
Bodde här 3 nätter i juli 2023
Svar från manager 20 aug. 2023
Thanks a million for sharing your awesome experience! We're thrilled you loved the prime location and our team's top-notch service. Your ratings and feedback mean a lot. We're working on the facilities and value to make your next stay even better. Can't wait to welcome you back for more fun times!Cheers,Gian BaldewGess hotel
6/10 Okej
Whesly
16 juli 2023
I paid an unexpected fee at the disk at checking
Whesly
Bodde här 1 natt i juli 2023
Svar från Gian 17 juli 2023
Dear guest, could you kindly provide information about your reservation and this fee? We only require a 50 deposit and payment for the nights stayed.
2/10 Väldigt dåligt
Carlos
3 juli 2023
Gillade: Boendets skick och faciliteter
Gillade inte: Renlighet och personal och service
Tengo 7 días hospedado y he pedido en tres ocasiones q me limpien la aviación y no lo an hecho me acuesto y siento ya q los ácaros me comen
No me an dado jabón tube q comprar solo dieron uno q es para un día y no más mi reserva es de 50 dolares y un día les dio x cobrarme 55 y por más q les mostré le expliqué tube q pagar los 55 dólares esto es orrible de verdad
Carlos
Bodde här 2 nätter i juni 2023
Svar från gian 4 juli 2023
Dear guest,Thank you for taking the time to provide feedback about your stay at our hotel. We sincerely apologize for the inconveniences you experienced during your seven-day stay. We value our guests' satisfaction, and we regret that we fell short of meeting your expectations.Regarding the cleaning of your room, we apologize for the oversight in not recognizing the extended duration of your stay. Our policy is to clean rooms on the third day for reservations longer than two nights. We understand that this was not clearly communicated to you, and we take responsibility for this miscommunication. However, after thoroughly discussing the matter with our staff, none of them recall any requests for cleaning services from your end. We apologize if there was any miscommunication or misunderstanding in this regard.Regarding the issue with the soap and toiletries, we sincerely apologize for the inconvenience caused. As soon as we became aware of the situation, we dispatched a staff member to address the shortage and offered you a room change, which you declined. We take pride in providing a comfortable stay for our guests, and we deeply regret that we failed to meet your expectations in this aspect.Regarding the billing discrepancy, our records indicate that the rate for your reservation was 50 per night. We have not charged you 55 for any of the nights you stayed with us. However, we did notice that you checked out at 2 pm on the day of your departure, which is past our standard check-out time of 12 pm. This resulted in an additional day being added to your bill. We apologize for any confusion or inconvenience caused by this.We genuinely appreciate your feedback, as it helps us identify areas for improvement. We will review your comments with our team and take appropriate measures to ensure a better experience for our guests in the future. If you have any further concerns or questions, please do not hesitate to reach out to us directly.Once again, we apologize for the inconveniences you encountered during your stay, and we hope that you will consider giving us another opportunity to provide you with the excellent service and hospitality that we strive for.Best regards,Gian BaldewHotel Manager
2/10 Väldigt dåligt
Balwinder
30 mars 2023
Balwinder
Bodde här 2 nätter i mars 2023
10/10 Fantastiskt
hassan
13 mars 2023
Gillade: Boendets skick och faciliteter och rummets bekvämlighet
hassan
Bodde här 14 nätter i februari 2023
Svar från Gian Baldew 14 mars 2023
Dear Hassan,Thank you so much for taking the time to share your experience at our hotel. We are absolutely thrilled to hear that you had an excellent stay and that you rated us 10/10 on Expedia.It is our goal to provide each and every guest with a memorable experience, and we are delighted to know that we were able to exceed your expectations. We will be sure to pass along your kind words to the rest of our team.We hope to have the pleasure of welcoming you back to our hotel in the near future.Warm regards,Gess Hotel
2/10 Väldigt dåligt
Verena
27 dec. 2022
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Péssimo de tudo
Cheguei no hotel as 3h da madrugada e não havia ninguém na recepção, a porta principal estava fechada, fiquei 10 minutos batendo na porta e ninguém atendeu. Tive que pegar um táxi novamente e ir procurar outro hotel para ficar. Um absurdo! Não indico este hotel para ninguém!
Verena
Bodde här 1 natt i december 2022
Svar från Management Gess Hotel 28 dec. 2022
Dear guest, We offer you our sincere apologies for the inconvenience you experienced. We take your feedback very serious and we thank you for letting us know that things did not go as it should. We do have 24/7 reception and we will surely investigate how come you didn't see anybody at your time of check-in.Once again, our sincere apologies.
10/10 Fantastiskt
Carlos
Affärsresenär, Reste med familjen
13 nov. 2022
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Good place great price
Carlos
Bodde här 2 nätter i november 2022
Svar från Gess hotel 24 nov. 2022
Thank you for your review. We appreciate that you took the time to let us know how you experienced your stay.
6/10 Okej
Whesly
Affärsresenär
9 okt. 2022
Gillade: Personal och service
Gillade inte: Bekvämligheter
The room was okay
Whesly
Bodde här 1 natt i oktober 2022
Svar från Management Gess Hotel 20 okt. 2022
Thank you for taking the time to let us know how you experienced your stay with us.Looking forward to welcoming you back again.Kind regards
8/10 Bra
Ninie G
8 sep. 2022
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Pleasant Gess Hotel
I enjoyed my stay here. It's strategically located, easy to get public transportation, and find places to eat. The staff is friendly.
Ninie G
Bodde här 2 nätter i augusti 2022
Svar från Management Gess hotel 8 sep. 2022
Thank you for your review. We appreciate it greatly. we are glad you enjoyed your stay with us and we are looking forward to welcome you again.Best Regards
10/10 Fantastiskt
henk
6 sep. 2022
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff are great and very supportive. My next trip back is already planned to this hotel in the hart is the city.
henk
Bodde här 9 nätter i augusti 2022
Svar från Management Gess hotel 8 sep. 2022
We appreciate you taking the time to let us know how you experienced your stay with us. We are glad you enjoyed your stay with us. It was a pleasure having you as our guest and we are looking forward to welcome you again.Best Regards
10/10 Fantastiskt
Auguste
6 sep. 2022
Auguste
Bodde här 2 nätter i september 2022
Svar från Management Gess hotel 8 sep. 2022
Thank you for your review. We appreciate it greatly. We are glad you enjoyed your stay with us and we are looking forward to welcome you again.Best Regards
4/10 Dåligt
Robert
16 aug. 2022
Robert
Bodde här 3 nätter i augusti 2022
Svar från Gess hotel 20 aug. 2022
Dear Mr. saint Hilaire, we are very sorry to hear that your stay was not up to your expectation. we take all feedback serious. in order to continue working on improvement we would appreciate if you can mention a few specific points that we need to work on.Thank youRegards
6/10 Okej
Kesha
Reste i grupp
29 feb. 2020
Gillade inte: Renlighet och rummets bekvämlighet
Upon check in, the host announced that there was a 50 dollar cash security deposit. They dont do hold on your credit cards. Thankfully they were able to find amother arrangement.The room smelled and was stuffy. The carpet was dusty and the pillows smelled sweaty as though they hadn't been cleaned, nor changed. We had to put tshirts on them to sleep. It is definitely a no frills hotel but at least make it smell clean.
Kesha
Bodde här 1 natt i februari 2020
Svar från Gess Hotel 2 mars 2020
Our apologies,
We will be looking into the room issues you mentioned.
Best,
Gess Hotel
10/10 Fantastiskt
magalie
Reste i grupp
28 feb. 2020
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
magalie
Bodde här 8 nätter i februari 2020
Svar från Gess Hotel 2 mars 2020
Appreciate the input!!!
Best,
Gess Hotel
8/10 Bra
faye
Reste med familjen
27 feb. 2020
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Emplacement pratique. L'hôtel est propre et calme. Le personnel tres sympa.
faye
Bodde här 1 natt i februari 2020
Svar från Gess Hotel 27 feb. 2020
Thank you very much!
4/10 Dåligt
Liliane
4 jan. 2020
Gillade: Rummets bekvämlighet
Gillade inte: Personal och service
hotel de secours
Hôte bien placé. Personnel souriant et disponible. Cependant, nettoyage irrégulier, tous les 3 jours. Petit déjeuner incomplet (séjour de 11 jours sans aucun fruit)´ si l’on se réfère à la carte proposée. Sanitaires assez corrects mais mauvaise évacuation d’eau dans les douches. Attention, bien vérifier votre facture avant de régler à votre départ.
Liliane
Bodde här 11 nätter i december 2019
Svar från Gess Hotel 6 jan. 2020
Dear guest,
As you know we are a budget hotel. The cheapest in the area right now. In order to keep our prices low, we indeed only do linen change every 3 days, but general cleaning do get done everyday as well as making the beds and taking out the trash. In reference to fruit, i do regret that none was available during your stay.
Hope to have clarified some issues.
Best,
Gess Hotel
6/10 Okej
Verifierad resenär
3 jan. 2020
Gillade: Renlighet
Verifierad resenär
Bodde här 5 nätter i december 2019
Svar från Gess Hotel 6 jan. 2020
Thank you
8/10 Bra
Verifierad resenär
30 juni 2019
Gillade: Renlighet
Verifierad resenär
Bodde här 4 nätter i juni 2019
Svar från Gess Hotel 4 juli 2019
Dear Guest,
We are not sure , but we are not able to see/read your comment.
Our apologies.
Gess Hotel
2/10 Väldigt dåligt
Verifierad resenär
4 maj 2019
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet