Dear John,We sincerely appreciate you taking the time to provide us your feedback following your recent stay at the AC Paris Le Bourget Airport.It is with sincere regret that we note your dissatisfaction with our service and facilities and that you were not able to have a good rest during your time at the hotel.As spoken with you over the phone, the comfort of our guests is our top priority and your experience does not in any way reflect our usual level of service. Please be assured that we have taken appropriate measures to make sure it does not happen again.Regarding your comment on our restaurant menu, I have passed your feedback to our Head Chef who will change menu more often. I am glad to let you know that on Wednesday 14th February we will be launching our new A la Carte menu.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best regards,Kevin CaroOperations Manager

Dear sir,We thank you for taking the time to review our hotel.We are sorry to read that your stay was not up to your expectations.If you feel the need to share with us more details, we would be grateful as it will give sus an opportunity to improve our services.Kind Regards.

Dear Basel,We thank you for taking the time to share your experience with us.It is with great pleasure that we read your stay was up to your expectations.We hope we will have the pleasure to welcome you again.Kind Regards.

Dear,We thank you for taking the time to share your experience with us.It is with pleasure that we read you enjoyed our hotel and most importantly our staff make you feel confortable.Regarding the rooftop, we did put a notice on the websites but were not able to contact clients directly.Please note the Bar is reopening this sunday and we hope you will have the pleasure to try it next time you are visiting us.Kind Regards.