Dear Nadia, Thank you for your lovely review! We are glad to read that you and your friends had a great time in Paris and that you particularly enjoyed our location. We would be happy to welcome you back in the nearest future and wish you a lovely day. Kindest regards,

Dear Charlotte, Thank you for taking the time to rate your recent stay at the Hilton Paris Opera. Though we are delighted to see you enjoyed your overall experience, we would like to apologize for having not met your expectations. We would be honored to welcome you back soon and wish you a lovely day! Warmest regards,

Dear Sofia, Thank you for this lovely comment further to your recent stay with us! We are glad that you enjoyed your stay and hope to see you back in the nearest future! Kindest regards,

Dear Johanna, We would like to thank you very much for taking the time to leave us such a great rating further to your recent stay. We are delighted to see that you enjoyed your experience with us at the Hilton Paris Opera! Your satisfaction and your rating are an encouragement to us in the pursuit of making each stay a memorable one. It is feedback like yours that truly motivates us to offer our best service possible. We would be honored should you give us the opportunity to welcome you back to the Hilton Paris Opera in the near future. Wishing you a wonderful day,

Dear Anonymous, Thank you very much for your great rating further to your recent stay at the Hilton Paris Opera. We are glad that you enjoyed our overall experience with us and would be honored should you give us the opportunity to welcome you again in the near future!

Dear Carin, we are sorry to learn that we did not meet your expectations and we would like to sincerely apologize for the inconveniences encountered. We hope to have the pleasure to welcome you back soon to show you the real Hilton Experience.

Dear Anonymous, Thank you for having taken the time to review your recent stay with us. While we are happy that you enjoyed your overall experience with us, we would like to apologize for not having exceeded your expectations.

Dear Anonymous, We would like to thank you very much for taking the time to leave us a rating and comment further to your recent stay with us at the Hilton Paris Opera. We truly appreciate your open and honest feedback about your experience at our hotel, and whilst we are happy to see that as a whole you enjoyed your stay with us, we would like to sincerely apologize for not having exceeded your expectations.

Dear Linda, We would like to thank you very much for taking the time to leave us such a great rating further to your recent stay. We are delighted to see that you have enjoyed your experience with us at the Hilton Paris Opera! Your satisfaction and your rating are an encouragement to us in the pursuit of making each stay a memorable one. It is feedback like yours that truly motivates us to offer our best service possible. Please rest assured that your kind words have been shared with all of the team members.

Thank you very much for your comments to your recent stay to the Hilton Paris Opera. It's a pleasure to know you enjoy your stay discovering the jewels of the city of Lights. We are pleased to read that our location were to your liking. Kind Regards Juline Faivre Guest Relations

Dear Natallie, Thank you for you great review! So happy to hear you enjoyed our rooms and location. A big thank you also for your comments with regards of our hotel staff, the entire team works every day to make each stay a wonderful one! Hope to welcome you back soon! Jaklin Crosby Duty Manager

Dear Andreas, Thank you for taking the time to leave your comment upon your visit at Concorde Opera Paris. We apologize if the room did not meet your expections, we will be happy to help you to pick the perfect room upon your next trip to Paris. Concerning the renovation of the hotel, all possible measures are taken to minimize nuisance to our guests, though during work hours (weekdays 0800-1900 and weekends 0900-1800) disturbance due to noise is occasionally possible. We apologize for the inconveniences caused. Kindest regards, Rocio

Dear Guest, thank you for your comment ! hopte to see you soon. Regards,

Dear traveler, Thank you for your great review! I am glad you had such a wonderful stay with us! Hope to have the pleasure to welcome you back soon. Best regards,

Dear Youssef,Thank you for sharing your feedback with us. We sincerely appreciate your understanding regarding our efforts to reduce plastic waste by providing complimentary water fountains on each floor for your convenience. It is our commitment to promote sustainability while ensuring your comfort.We apologize for any inconvenience caused by the temperature of the hotel. Due to the unusually hot weather outside, our AC system was initially set to cool, resulting in a rapid decrease in temperature inside. Unfortunately, following this sudden change in the weather outside, which turned cold very quickly, it took some time for our historical building to adjust accordingly. However, we are pleased to hear that our team promptly provided you with extra blankets to enhance your comfort.Your feedback regarding customer service is valuable to us, and we will use it to further improve our services. If there is anything else we can assist you with, please do not hesitate to reach out. We value your patronage and hope to welcome you back for a more enjoyable experience in the future.Best regards,

Dear Robin, Thank you for taking the time to send us your comments following your stay, and we would like to apologize as we have noticed that we have not exceeded your expectations.Should you wish to share more details about your stay with us, please do not hesitate to contact us.We hope that we will have the pleasure of welcoming you back in the nearest future and upon this occasion make it right, so you keep a long-lasting happy memory of your experience with us.Best regards,

Dear Eriko, Thank you for sharing your feedback with us. We appreciate your understanding regarding certain room amenities varying based on room category. As for the hairdryer, for safety reasons, it is not operable in the bathroom, but please rest assured, it is available for your convenience elsewhere in the room.We apologize for any inconvenience caused by the spillage you encountered. Our housekeeping team will ensure that any spills are promptly addressed to maintain a comfortable environment for all guests.We are delighted to hear that our staff left a positive impression on you with their kindness.It is with such customer’s feedback that we can improve on the quality of service and experience that we offer to our guests.We would be honored should you give us the opportunity to welcome you back to the Hilton Paris Opera in the near future.Best regards,

Dear Kim, We would like to thank you very much for taking the time to leave us a rating further to your recent stay with us as a valuable Hilton Honors Blue Member at the Hilton Paris Opera. We are glad to see that you enjoyed your overall stay with us, however we have noticed that we did not exceed your expectations.Should you wish to share more details about your stay with us, please do not hesitate to contact us. It is thanks to our guests’ feedback that we can improve on the quality of service and experience that we offer.We hope that we will have the pleasure of welcoming you back in the nearest future and upon this occasion make it right, so you keep a long-lasting happy memory of your experience with us.Best regards,