Boendets fasad

Recensioner av INNSiDE by Meliá Paris Charles de Gaulle

4 out of 5
INNSiDE by Meliá Paris Charles de Gaulle
9 rue du Voyageur, Roissy-en-France

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 576 av 1002 recensioner" "
8 - Bra i betyg. 264 av 1002 recensioner" "
6 - Okej i betyg. 77 av 1002 recensioner" "
4 - Dåligt i betyg. 45 av 1002 recensioner" "
2 - Väldigt dåligt i betyg. 40 av 1002 recensioner" "

9,2/10

Renlighet

8,6/10

Personal och service

8,6/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Anders

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023

8/10 Bra

Stefan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2023

2/10 Väldigt dåligt

Anders

Bodde här 1 natt i november 2022
Svar från Innsiders 21 nov. 2022
Dear Anders,Greetings from INNSiDE Paris Charles de Gaulle Airport, we would like to thank you for choosing our hotel on your recent stay to Paris.INNSiDE Paris Charles de Gaulle Airport is very grateful that you have taken the time to write a comment about your recent stay at our hotel.We are deeply sorry to hear about the inconveniences you have encountered during your stay at our hotel.We want to sincerely thank you for your comment as it gives us the opportunity to improve our service towards our guests.Best regards,INNSiDERS

2/10 Väldigt dåligt

Joakim

Bodde här 1 natt i juni 2022
Svar från INNSiDERS 20 juni 2022
Dear Mr Joakim. First of all, INNSiDE Paris Charles de Gaulle Airport would like to thank you for recent stay with us. We would like to sincerely thank you for your score on Expedia. Please accept our most genuine apology for not being able to meet your expectations as this is not representative of the high level of service INNSiDE Paris Charles de Gaulle Airport provides. We hope we will have the opportunity to welcome you back among us. Best regards.

6/10 Okej

Ulf

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Modern and nice room. Good breakfast and friendly personnel.
Bodde här 5 nätter i november 2021
Svar från INNSiDERS 21 dec. 2021
Dear guest, Thank you for choosing to stay with us at INNSiDE Paris Charles de Gaulle. We glad to read that you have enjoyed your stay with us. We hope to see you soon !

10/10 Fantastiskt

Helena

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2021
Svar från INNSiDERS 21 dec. 2021
Dear Guest, Thank you for choosing to stay with us at INNSiDE Paris Charles de Gaulle. We hope to see you soon !!

10/10 Fantastiskt

Rickard

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Kunde höra några plan som startade, men inget som störde sömnen. I övrigt ett bra hotell.
Bodde här 4 nätter i november 2021
Svar från INNSiDERS 17 dec. 2021
Dear Rickard, First of all, thank you very much for choosing our hotel INNSiDE Paris Charles de Gaulle Airport. Also, we would like to sincerely thank you for taking some time to send us your review regarding your time with us. We hope to see you soon !!

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2021
Svar från INNSiDERS 7 dec. 2021
Dear Guest, Thank you for you feedback. We are glad you enjoyed your stay with us.

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2021
Svar från INNSiDERS 24 nov. 2021
Dear Guest Thank you for your excellent feedback. Looking forward to seeing you soon again.

10/10 Fantastiskt

Marie

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Boulebana i foajén
Bodde här 1 natt i november 2021
Svar från Innsiders 10 nov. 2021
Chère Marie, Merci d'avoir partagé nos photos et merci encore pour votre excellent note. A trés vite !

6/10 Okej

Fredrik

Affärsresenär
Gillade: Renlighet
Bra hotell och personal, problem med AC/internet
Trevligt hotell och bra personal, men med ickefungerande air-conditioning (i mitt rum), den höll på att repareras. Inte toppen med tanke på att det var 31 grader varmt vid tillfället. Internet-uppkopplingen fungerade inte särskilt bra, man behövde återansluta minst var femte minut.
Bodde här 1 natt i september 2021
Svar från INNSIDERS 15 sep. 2021
Dear Fredrik, Thank you for sharing your experience about your recent experience with us on Expedia. We are sorry to read your comments regarding your stay as we would have loved everything running perfectly. As soon as we noticed this puntual issue, we fixed it. Hoping to see you back soon. Best regards,

10/10 Fantastiskt

Christer

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2021
Svar från INNSiDER 27 apr. 2021
Thanks Christer !

10/10 Fantastiskt

Camilla

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Jag har varit på denna hotell många gånger. Det är min favorit hotell i Paris.
Bodde här 2 nätter i april 2021
Svar från INNSiDER 20 apr. 2021
Dear Camilla, Thank you very much for your kind comment. We are very blessed to read we are your favorite hotel in Paris ! INNSIDE is your home Come back anytime !

8/10 Bra

Camilla

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i augusti 2020

8/10 Bra

Nzar

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2020
Svar från INNSiDER 11 sep. 2020
Thanks Nzar !

8/10 Bra

Charlotte

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
bra boende nära flygplatsen
Bra boende rent och fint med bra service och lätt att ta sig till flygplatsen
Bodde här 1 natt i februari 2020
Svar från Alejandra Wharmby – General Manager 26 feb. 2020
Dear Charlotte, Thank you for your comment regarding your recent stay with us. We hope to see you again very soon. Best regards

10/10 Fantastiskt

Claes

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2020
Svar från Alejandra Wharmby – General Manager 13 feb. 2020
Thank you !

10/10 Fantastiskt

Victoria

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Travis

Reste med familj och småbarn, Reste i grupp, Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Awesome Place to stay so convient
Bodde här 5 nätter i mars 2024

10/10 Fantastiskt

michael

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly and helpful staff. Very convenient to get to airport quickly.
Bodde här 1 natt i april 2024
Svar från Alexandre Garcia, Hotel Manager 30 apr. 2024
Dear Michael,Thank you for such a great review.We are delighted to hear that our team left a lasting impression with their friendly and helpful service, and that you found our location to be highly convenient for your travels.It is gratifying to learn that you appreciated the cleanliness of our rooms, the overall condition of INNSiDE by Melia Paris Charles de Gaulle, as well as the services and amenities provided. Our aim is to offer a comfortable and enjoyable experience for all our guests.We look forward to a return visit from you in the future.Best wishes,Alexandre Garcia, Hotel Manager

8/10 Bra

Adam, Blackstock

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
Staff at the restaurant took our food off the table while we were still eating it, the restaurant was not full and we were not taking an unreasonable amount of time… front desk staff also hung up on us while trying to order room service saying they were busy.
Bodde här 2 nätter i april 2024
Svar från Alexandre Garcia, Hotel Manager 30 apr. 2024
Dear Adam,Thank you for taking the time to review your stay.We are delighted to hear that you found our rooms to be impeccably clean and our hotel's condition to reflect the high standards we strive for at INNSiDE by Melia Paris Charles de Gaulle.However, we are truly sorry to learn about the unexpected service challenges you encountered at our restaurant and with room service. Please rest assured that providing prompt and attentive service is a cornerstone of our guest experience, and we regret any oversight in this regard.It is also gratifying to know that our room amenities enhanced your stay. We're proud to offer modern conveniences such as free unlimited WiFi and flat-screen TVs for the comfort and enjoyment of our guests.We are looking forward to welcoming you again.All the best!Alexandre Garcia, Hotel Manager

10/10 Fantastiskt

BRENDA, FALMOUTH

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The large room and separate toilet room with sink. I wish i could have spent more time in the room. It was very comfortable.
Bodde här 1 natt i april 2024
Svar från Alexandre Garcia, Hotel Manager 26 apr. 2024
Dear Brenda,Thank you for such a positive review.It is gratifying to know that you found the room size and the separate toilet room with its own sink to be notable highlights of your stay. The comfort of our guests is a top priority for us, and we are thrilled to learn that the room met your expectations for a relaxing visit.We take great pride in maintaining the highest standards of cleanliness and hotel condition, so your 100% satisfaction in these areas is a wonderful affirmation for our team. Additionally, we are pleased that the room amenities and the service provided by our staff contributed positively to your stay.At INNSiDE by Melia Paris Charles de Gaulle, we understand that your time is valuable, and we're honored that you wished to spend more of it with us. Should your travels bring you back to Paris, we look forward to offering you another comfortable and enjoyable visit.It would be our pleasure to have you return on another occasion. Very best wishes,Alexandre Garcia, Hotel Manager

10/10 Fantastiskt

taryn

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Front desk staff were very helpful. Also enjoyed the restaurant and the in-house gaming.
Bodde här 5 nätter i mars 2024
Svar från Alexandre Garcia, Hotel Manager 15 apr. 2024
Dear Taryn,Thanks for this kind review.We are thrilled to hear that our front desk staff were able to assist you effectively, making your experience smooth and enjoyable. It's also gratifying to know that our restaurant and in-house gaming added to the enjoyment of your stay.Your compliments on the cleanliness of our rooms and the overall condition of our hotel are much appreciated. We take great pride in maintaining our facilities to the highest standards for guests like you.We are delighted that our services met your expectations, and we look forward to continuing to provide exceptional experiences for all our guests.We look forward to welcoming you back.Kind regards,Alexandre Garcia, Hotel Manager

10/10 Fantastiskt

Paul

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great airport hotel. Had a loft room for the family and it was perfect.
Bodde här 1 natt i april 2024
Svar från Alexandre Garcia, Hotel Manager 15 apr. 2024
Dear Paul,Thank you for this positive feedback.We are thrilled to hear that the loft room for your family met all your expectations and provided the perfect setting for your visit. It is our aim to offer impeccably clean accommodations, and your acknowledgement of this is greatly appreciated.The condition of our hotel is something we take great pride in, and we are delighted to know that you found everything to be in top shape. Our dedicated team strives to deliver exceptional service, and your 100% satisfaction in this regard is a testament to their efforts.Furthermore, we are pleased that the amenities in your room contributed to an enjoyable and comfortable experience. At INNSiDE by Melia Paris Charles de Gaulle, we understand that it is these fine details that can truly enhance a guest's stay.Alexandre Garcia, Hotel Manager

8/10 Bra

Jia

Reste med familjen
Gillade: Renlighet och personal och service
The hotel was very close to the airport so it was great for our early flight the next morning. The room was clean enough. The staff were nice. However, the hotel had seen better days. The wall paper was lifting off. The hotel dinner was not good either.
Bodde här 1 natt i april 2024
Svar från Alexandre Garcia, Hotel Manager 5 apr. 2024
Dear Jia,We appreciate that you took the time to share your experience with us.We are delighted to hear that our close proximity to the airport contributed positively to your travel convenience, and that you found our rooms to be clean and our staff courteous. We regret to learn that certain aspects of your stay did not meet your expectations. Please accept our sincere apologies for any inconvenience you encountered with the condition of the wallpaper in your room. We take pride in our hotel's appearance and maintenance and will address this feedback with our team. While our culinary offerings are generally praised, we are sorry to hear that our dinner service did not live up to your satisfaction. We appreciate your feedback as it helps us improve our guest experience. We are pleased that our dedicated team made a good impression and that you enjoyed the overall cleanliness and service provided during your stay.All of the team hope that we may be able to see you again in the future. Kindest regards,Alexandre Garcia, Hotel Manager

10/10 Fantastiskt

Eric, Delta

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Check in was easy smooth and staff were helpful and knowledgeable of the service
Bodde här 1 natt i april 2024
Svar från Alexandre Garcia, Hotel Manager 2 apr. 2024
Dear Eric,Thank you for your feedback.We're happy to hear that the check-in process met your expectations and that our staff provided helpful assistance during your stay. It's wonderful to know that the cleanliness of our rooms and the overall condition of our hotel contributed positively to your experience with us. Your satisfaction with our services is a high priority, and we're glad that we could deliver.While we note that the room amenities did not fully meet your expectations, we hope that they still contributed to a comfortable and enjoyable stay. Rest assured, we are committed to ensuring our guests have all they need for a pleasant visit.We look forward to welcoming you again.Best regards,Alexandre Garcia, Hotel Manager

10/10 Fantastiskt

Sato, Minato-ku

Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Anis, Vienna

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent inexpensive hotel, a bit tricky to get because of the stupid signage the French have in CDG ( very confusing) Hotel is clean, fun and the bar is very nice with excellent food. Shower has excellent pressure, bed comfortable and pillows as well.
Bodde här 1 natt i februari 2024
Svar från Alexandre Garcia, Hotel Manager 2 mars 2024
Dear Anis, Thank you for taking the time to share such a valuable review.We're delighted to hear that you found our hotel to be both clean and fun, and that the bar's offering left a positive impression. It's great to know that the shower pressure, bed comfort, and pillow quality contributed to your enjoyable stay. We appreciate your feedback regarding the signage at CDG; while we strive to provide the best experience, navigation outside our premises can indeed be challenging. Rest assured, we continuously aim to assist our guests with clear directions once they arrive at the hotel.We hope to welcome you back on future occasions.Best wishes,Alexandre Garcia, Hotel Manager

10/10 Fantastiskt

Robert

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice place to stay near CDG
Bodde här 1 natt i februari 2024
Svar från Alexandre Garcia, Hotel Manager 6 feb. 2024
Dear Robert,Thank you for taking the time to share your feedback.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We look forward to seeing you again.Best wishes,Alexandre Garcia, Hotel Manager

2/10 Väldigt dåligt

Chris

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Terrible
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Ahmed, Calgary

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
We are a family of 5 and booked two large corner rooms for a couple of nights. This hotel is amazing and the amenities are great for families. Check-in experience was as not the best as the rep was a trainee and took about 30 minutes to complete the check-in process and hand out keys. In addition, one of their front desk female employees is pretty rude and smug. Other than that, the hotel stay was amazing. Lobby has a few games for kids, a table tennis, a mini lawn bowling and an arcade. The rooms were superb and quite large. Laminate flooring and not your standard carpet rooms. Bathrooms were clean and loved the his/her bathroom vanity. Overall i would definitely recommend staying at this hotel. Multiple airline crews checked in including Air France and Emirates.
Bodde här 2 nätter i januari 2024
Svar från Alexandre Garcia, Hotel Manager 31 jan. 2024
Dear Sir,Thank you for taking the time to review your stay.It is good to hear that our spacious rooms were ideal for you and that you had an enjoyable stay. We regret that you felt the service provided by one of our reception team did not entirely meet our high standards. Please accept our sincere apologies, we can assure you that your comments will be shared with our team for review.We hope to welcome you back.Best wishes,Alexandre Garcia, Hotel Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Mohadeseh

Bodde här 2 nätter i januari 2024

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nichts Besonderes
Alles ok, nicht besonderes. Entgegen der angepriesenen Dienstleistungen (z.Bsp kostenlose Snacks) gab es zwei Dosen (Dosen!) Wasser.
Bodde här 1 natt i januari 2024
Svar från Alexandre Garcia, Hotel Manager 24 jan. 2024
Sehr geehrter Gast,vielen Dank für Ihren Kommentar!Wir freuen uns, dass die Sauberkeit und der Zustand unseres Hotels Ihren Erwartungen entsprochen haben und Sie mit unserem Service zufrieden waren. Es tut uns leid zu hören, dass der Komfort Ihres Zimmers nicht ganz Ihren Vorstellungen entsprach. Bezüglich der Erwähnung kostenloser Snacks möchten wir klarstellen, dass unser Angebot aktuell Wasser beinhaltet und wir stets bestrebt sind, unseren Gästen einen angenehmen Aufenthalt zu bietenWir würden Sie auch in der Zukunft sehr gerne wieder bei uns begrüßen.Freundliche Grüße aus Berlin,Alexandre Garcia, Hotel Manager

10/10 Fantastiskt

Gianfranco

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Buen hotel.
Buen hotel y cómodo, muy cerca del aeropuerto CDG, el único detalle es que me cobraron el estacionamiento y no había lugar cuando llegamos después de recorrer Paris, el mismo me lo cobraron y tuve que estacionar el vehículo en un lugar donde el costo era mayor y un poco retirado del aeropuerto.
Bodde här 1 natt i januari 2024
Svar från Alexandre Garcia, Hotel Manager 24 jan. 2024
Estimado Gianfranco,Gracias por tomarse el tiempo de escribir sobre su experiencia con nosotros.Nos alegra enormemente que haya encontrado nuestras instalaciones cómodas y a su gusto, y que la cercanía al aeropuerto CDG haya sido conveniente para sus desplazamientos. Apreciamos sus comentarios positivos sobre la limpieza y el servicio que ofrecemos, así como la comodidad de nuestras habitaciones, aspectos que consideramos esenciales para una estadía placentera. Lamentamos, sin embargo, el inconveniente que ha experimentado con el estacionamiento. Aunque contamos con estacionamiento privado, entendemos que esta situación ha sido una molestia para usted y tomamos nota para asegurarnos de que no se repita.Confiamos en que repita la experiencia con nosotros.Entre tanto, reciba nuestros más cordiales saludosAlexandre Garcia, Hotel Manager

10/10 Fantastiskt

Christophe

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024

6/10 Okej

Gabriela

Affärsresenär, Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024

6/10 Okej

joffrey

Bodde här 1 natt i januari 2024

8/10 Bra

Miyoko

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
6日間宿泊しましたが毎日清掃されていて安心でした。マットレスも新しくトコジラミも大丈夫でした。壁は薄いのが気になりますが、交通の便もよく必要なものは空港で揃うので市内で夜に出歩くなどの危険もないため、女一人旅も安全に過ごせました。冷蔵庫もあるので、とても良かったです。
Bodde här 6 nätter i januari 2024
Svar från Alexandre Garcia, Hotel Manager 9 jan. 2024
Miyoko様この度はINNSiDE by Melia Paris Charles de Gaulleにご宿泊いただき、またご感想をお寄せいただき、誠にありがとうございました。清掃の状況にご満足いただけて嬉しく思います。当ホテルでは、毎日のハウスキーピングサービスを通じて、快適で清潔な環境を提供できるよう努めております。お客様がマットレスの質にご満足いただけたこと、またトコジラミの心配がなかったことを知り、安堵いたしました。当ホテルではDREAMMAKER BY MELIAブランドのマットレスを使用しており、快適な睡眠をサポートしております。壁の薄さにつきましては、ご迷惑をおかけしてしまったかもしれませんが、当ホテルの客室は防音対策を施しており、耳栓もフロントでご用意しております。今後もより快適なご滞在をご提供できるよう、改善に務めてまいります。また、当ホテルの交通の便の良さと、必要なものが空港で揃う便利さについてもお褒めいただき、誠にありがとうございます。チャールズ・ド・ゴール空港からはCDGVALシャトルでお越しいただけるほか、周辺にはお買い物や観光に便利なロケーションとなっています。またのお越しをお待ちしております。Alexandre Garcia, Hotel Manager

10/10 Fantastiskt

Reece, Ste anne de bellevue

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Julian

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Really enjoyed the front desk service when checking in. Ms. Chen of the front desk was kind and professional.
Bodde här 1 natt i december 2023
Svar från Alexandre Garcia, Hotel Manager 20 dec. 2023
Dear Julian,Thank you for taking the time to let us know your opinion of your recent stay.We're delighted to hear that Ms. Chen's professionalism and kindness made a great impression on you during check-in. Your recognition of our room cleanliness and the overall condition of our hotel is greatly appreciated. Our team is committed to maintaining our facilities to the highest standards for our guests' comfort. We're also pleased to know that you were satisfied with the amenities provided in your room, aiming to create a convenient and enjoyable stay. Should you visit us again, we hope you'll get the chance to indulge in our extensive breakfast options, which we continuously strive to improve, and enjoy a comfortable experience with our air conditioning systems, designed to enhance your stay.It would be our pleasure to have you return on another occasion. Very best wishes,Alexandre Garcia, Hotel Manager

10/10 Fantastiskt

Omar

Bodde här 1 natt i december 2023

10/10 Fantastiskt

Bertrand

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023

8/10 Bra

Wendy

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i december 2023

8/10 Bra

Nicole

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
This is my third time
Bodde här 1 natt i december 2023
Svar från Alexandre Garcia, Hotel Manager 12 dec. 2023
Dear Nicole,Thank you for sharing the review of your stay with us.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to welcoming you back. Best regards,Alexandre Garcia, Hotel Manager

8/10 Bra

Melanie

Reste i grupp
Gillade: Bekvämligheter
It is a lovely place with lovely staff. Great breakfast. I really didn’t like the room set up. The shower is open to the room, which was very odd and uncomfortable. You step out of the shower into the room at large. I really didn’t like it.
Bodde här 1 natt i december 2023
Svar från Alexandre Garcia, Hotel Manager 12 dec. 2023
Dear Melanie,Thank you for sharing your review.We're thrilled to hear that you enjoyed our breakfast offerings and appreciated the efforts of our dedicated staff. Our team strives to provide a comfortable and welcoming atmosphere, so your kind words are greatly valued. Regarding the room setup, we are sorry to hear that the open shower design was not to your liking. Our hotel aims to offer a unique and modern aesthetic while ensuring the privacy and comfort of our guests, and we regret any discomfort this design choice may have caused you.All of the team hope that we may be able to see you again in the future. Kindest regards,Alexandre Garcia, Hotel Manager

10/10 Fantastiskt

Fatima

Gillade: Renlighet, personal och service och boendets skick och faciliteter

8/10 Bra

Telma Regina

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Me gustaron las instalaciones, la comodidad de las camas. No me gustó el trato de los meseros en el restaurante, principalmente del moreno. Me sentí discriminada.
Bodde här 1 natt i november 2023
Svar från Alexandre Garcia, Hotel Manager 6 dec. 2023
Estimada Telma Regina,Gracias por dedicar parte de su tiempo a escribir esta reseña sobre su estancia en INNSiDE by Melia Paris Charles de Gaulle.Nos complace saber que encontró las instalaciones a su gusto y que la comodidad de nuestras camas, con nuestros colchones DREAMMAKER BY MELIA, fue de su agrado.Lamentamos profundamente leer su experiencia con el servicio en nuestro restaurante y queremos asegurarle que ofrecer un trato amable y respetuoso es fundamental para nosotros. Tomaremos medidas para reforzar nuestros estándares de servicio con todo el personal.Nos alegra que la limpieza y las amenidades de la habitación hayan cumplido con sus expectativas, proporcionando un entorno limpio y confortable con WiFi ilimitado gratuito y servicio de despertador, entre otros.Esperamos volver a hospedarle en otra ocasión. Atentamente,Alexandre Garcia, Hotel Manager

8/10 Bra

Brigitte

Bodde här 1 natt i november 2023

10/10 Fantastiskt

John

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel, comfy beds and great food
Bodde här 1 natt i november 2023
Svar från Alexandre Garcia, Hotel Manager 30 nov. 2023
Dear John,We thank you for this positive feedback.We're delighted to know that our beds provided you with a great night's sleep; our Dreammaker by Melia mattresses are indeed a guest favorite. It's also wonderful to hear that you enjoyed the culinary offerings at our Olivine restaurant; we take pride in serving the finest Mediterranean cuisine. Your satisfaction with the cleanliness of your room and our hotel's amenities truly reflects the high standards we strive to maintain for all our guests.We look forward to welcoming you back on a future occasion. Best wishes,Alexandre Garcia, Hotel Manager