On arrival, getting into the apartment was very confusing and caused great distress to us, we could not even leave our bags anywhere (we went across the road to the Cut and Copy shop to see if they could help and apparently this situation has happened many times, so he gladly let us leave our bags with him), also the lift not working was a nightmare with heavy bags. However other than that our stay in the Marais was wonderful and the location of the apartment the absolute best.