Dear Ray, After receiving the survey from your most recent visit to the Lodges (and Deer Valley!), I want to personally thank you for choosing the Lodges and for taking a few moments to share your experience with me.I was delighted to see you had a great stay and humbled by your kind remarks. I was especially proud that you recognized and appreciated the special touches that made a difference in your stay. I want you to know that I will share your review with the entire team.Anthony BartholomewGeneral Manager, The Lodges at Deer Valley

Dear Cathleen, After just receiving this survey from your recent visit to the Lodges, I felt compelled to write you to get this note immediately in your hands so that I could personally thank you for staying with us, and for taking a few moments to share your experience. ​​I was ​delighted to see you had a great stay and humbled by your kind remarks. I am especially proud you of the high scores across the board for the Lodges staff...the heart and soul of the Lodges ​!​ ​​You can be assured that I will share ​this ​​survey with the entire ​team and thank them for ​their efforts to personalize your stay. Our goal at the Lodges is simply to provide the very best in service, accommodations and value to every guest...every time! We could not be more please to have been successful in executing our service values for you. Thank you again for taking the time to share your very thoughtful. I certainly recognize there are many options available for consideration in the Park City area. We are honored you chose the Lodges at Deer Valley on this occasion and for the opportunity to earn your trust. I will look forward to welcoming you back to the Lodges in the future and until then, we remain at your service. All the best ​,​ Anthony Bartholomew General Manager The Lodges at Deer Valley

Dear Leonard, After reading the survey from your recent visit to the Lodges at Deer Valley, I felt compelled to write to get this note immediately in your hands so that I could personally thank you for staying with us, and also for taking a few moments to share your experience with me. I was delighted you had a great stay and humbled by your kind remarks. I was especially proud of your comments regarding the Lodges staff. You can be assured that I will share your survey with the entire team and thank them for making such a difference in your stay. That said, I can see there was opportunity for improvement. I'm terribly sorry for our state of "readiness" in some of the property areas. You can also be assured that I have shared your experience in detail with my leadership team and underscored the importance of consistent and reliable service. You have our commitment to focus the areas where we fell short so given the opportunity, we may better serve you (and all our guests) in the future. Leonard, thank you again for taking the time to share your very helpful feedback with me. I certainly recognize there are many lodging options available for consideration in the Park City area. We are honored that you chose the Lodges at Deer Valley on this occasion and for the opportunity to earn your trust. We look forward to welcoming you back to the Lodges in the future and until then, remain at your service. Sincerely, Anthony Bartholomew General Manager, The Lodges at Deer Valley

Dear Alan, After reading the survey from your recent visit to the Lodges at Deer Valley, I felt compelled to write you and get this note immediately in your hands so that I could personally thank you for staying with us, and also for taking a few moments to share your experience with me. That said, I can see there was opportunity for improvement, particularly regarding the location of your residence. I'm terribly sorry the lodging experience fell below your expectations. You may be assured that we do have accommodations at the Lodges which are a perfect match to your expectations. I will update your profile to reflect your preference of an upper level, non-parking lot view so that given the opportunity, we may better serve you in the future. Alan, thank you again for taking the time to share your very helpful feedback with me. I certainly recognize there are many lodging options available for consideration in the Park City area. We are honored that you chose the Lodges at Deer Valley on this occasion and for the opportunity to earn your trust. We look forward to welcoming you back to the Lodges in the future and until then, remain at your service. All the best, Anthony Bartholomew General Manager The Lodges at Deer Valley

Dear Alan, I am glad the sleeping arrangements worked well for you. Hope this means that it was a very relaxing stay for you. Sincerely, Anthony Bartholomew General Manager, The Lodges at Deer Valley

Dear Alan, After receiving the survey from your recent visit to the Lodges (and Deer Valley!), I felt compelled to write you and get this note immediately in your hands so that I could personally thank you for choosing the Lodges and for taking a few moments to share your experience with me. I was delighted to see you had a great stay and humbled by your kind remarks. You may be assured that I will share this with the entire team. Thank you again for taking the time to share your experience with me and for recommending us so highly. We certainly recognize there are many options available for consideration in the Park City area. We are honored you chose the Lodges at Deer Valley. Sincerely, Anthony Bartholomew General Manager, The Lodges at Deer Valley

Dear Leslie, After just receiving the survey from your most recent visit to the Lodges (and Deer Valley!), I felt compelled to write you and get this note immediately in your hands so that I could personally thank you for choosing the Lodges and for taking a few moments to share your experience with me. Thank you again for taking the time to share your experience with me and for recommending us so highly. We certainly recognize there are many options available for consideration in the Park City area. We are honored you chose the Lodges at Deer Valley. We look forward to welcoming you back to the Lodges. Sincerely, Anthony Bartholomew General Manager, The Lodges at Deer Valley

Dear Robin, After just receiving the survey from your most recent visit to the Lodges at Deer Valley, I felt compelled to write you and get this note immediately in your hands so that I could personally thank you for choosing the Lodges and for taking a few moments to share your experience with me. I was delighted to see you had a great stay. You may be assured that I will share this with the entire team and thank them for their efforts to personalize your stay. Thank you again for taking the time to share your experience with me and for recommending us so highly. We certainly recognize there are many options available for consideration in the Park City area. We are honored you chose the Lodges at Deer Valley again on this occasion and for the opportunity to earn your trust. We look forward to welcoming you back to the Lodges in the future. Anthony Bartholomew General Manager, The Lodges at Deer Valley

Dear guest, After reading the survey from your recent visit to the Lodges at Deer Valley, I felt compelled to write you and get this note immediately in your hands so that I could personally thank you for staying with us, and also for taking a few moments to share your experience with me. I was delighted you had a great stay and proud recognized and appreciated a few of the features which make the Lodges such a great place to stay. That said, I can see there was opportunity for improvement. I'm terribly sorry the Lodges store was not open during your visit. You can be assured we are working hard with our vendors to get the product we need in a timelier manner so that we may better serve you and all our guests in the future. Thank you again for taking the time to share your very helpful feedback with me. I certainly recognize there are many lodging options available for consideration in the Park City area. We are honored that you chose the Lodges at Deer Valley on this occasion and for the opportunity to earn your trust. We look forward to welcoming you back to the Lodges in the future and until then, remain at your service. Sincerely, Anthony Bartholomew General Manager, The Lodges at Deer Valley

Dear April, After just receiving the survey from your most recent visit to the Lodges (and Deer Valley!), I felt compelled to write you and get this note immediately in your hands so that I could personally thank you for choosing the Lodges and for taking a few moments to share your experience with me. April, thank you again for taking the time to share your experience with me and for recommending us so highly. We certainly recognize there are many options available for consideration in the Park City area. We are honored you chose the Lodges at Deer Valley. We look forward to welcoming you back to the Lodges. Anthony Bartholomew General Manager, The Lodges at Deer Valley

Dear Brittany, After just receiving the survey from your most recent visit to the Lodges (and Deer Valley!), I felt compelled to write you and get this note immediately in your hands so that I could personally thank you for choosing the Lodges and for taking a few moments to share your experience with me. Brittany, thank you again for taking the time to share your experience with me and for recommending us so highly. We certainly recognize there are many options available for consideration in the Park City area. We are honored you chose the Lodges at Deer Valley. We look forward to welcoming you back to the Lodges. Anthony Bartholomew General Manager, The Lodges at Deer Valley

Dear Coby, After just receiving the survey from your most recent visit to the Lodges (and Deer Valley!), I felt compelled to write you and get this note immediately in your hands so that I could personally thank you for choosing the Lodges and for taking a few moments to share your experience with me. Coby, thank you again for taking the time to share your experience with me and for recommending us so highly. We certainly recognize there are many options available for consideration in the Park City area. We are honored you chose the Lodges at Deer Valley on your anniversary. We welcome you back to the Lodges in the future. Anthony Bartholomew General Manager, The Lodges at Deer Valley

Dear Kelsey, After just receiving the survey from your most recent visit to the Lodges (and Deer Valley!), I felt compelled to write you and get this note immediately in your hands so that I could personally thank you for choosing the Lodges and for taking a few moments to share your experience with me. Kelsey, thank you again for taking the time to share your experience with me and for recommending us so highly. We certainly recognize there are many options available for consideration in the Park City area. We are honored you chose the Lodges at Deer Valley on this occasion and for the opportunity to earn your trust. We look forward to welcoming you back to the Lodges in the future and until then, remain at your service. Anthony Bartholomew General Manager, The Lodges at Deer Valley

Dear Frank, After reading the brief survey from your recent visit to the Lodges at Deer Valley, I felt compelled to write you and get this note immediately in your hands so that I could personally thank you for staying with us, and also for taking a few moments to share your experience with me. I certainly recognize there are many lodging options available for consideration in the Park City area. We are honored that you chose the Lodges at Deer Valley on this occasion and for the opportunity to earn your trust. We look forward to welcoming you back to the Lodges in the future and until then, remain at your service Sincerely, Anthony Bartholomew General Manager, The Lodges at Deer Valley

Dear Ernest, After reading the brief survey from your recent visit to the Lodges at Deer Valley, I felt compelled to write you and get this note immediately in your hands so that I could personally thank you for staying with us, and also for taking a few moments to share your experience with me. I certainly recognize there are many lodging options available for consideration in the Park City area. We are honored that you chose the Lodges at Deer Valley on this occasion and for the opportunity to earn your trust. We look forward to welcoming you back to the Lodges in the future and until then, remain at your service Sincerely, Anthony Bartholomew General Manager, The Lodges at Deer Valley

Dear Jonathan, After reading the brief survey from your recent visit to the Lodges at Deer Valley, I felt compelled to write you and get this note immediately in your hands so that I could personally thank you for staying with us, and also for taking a few moments to share your experience with me. I certainly recognize there are many lodging options available for consideration in the Park City area. We are honored that you chose the Lodges at Deer Valley on this occasion and for the opportunity to earn your trust. We look forward to welcoming you back to the Lodges in the future and until then, remain at your service Sincerely, Anthony Bartholomew General Manager, The Lodges at Deer Valley

Dear Debra, After just receiving the survey from your most recent visit to the Lodges (and Deer Valley!), I felt compelled to write you and get this note immediately in your hands so that I could personally thank you for choosing the Lodges and for taking a few moments to share your experience with me. I was delighted to see you had a great stay and humbled by your kind remarks. I was especially proud that you recognized and appreciated the special touches that made a difference in your stay. You may be assured that I will share your review with the entire team and thank them for their efforts to personalize your experience. Debra, thank you again for taking the time to share your experience with me and for recommending us so highly. We certainly recognize there are many options available for consideration in the Park City area. We are honored you chose the Lodges at Deer Valley on this occasion and for the opportunity to earn your trust. We look forward to welcoming you back to the Lodges in the future and until then, remain at your service. Anthony Bartholomew General Manager, The Lodges at Deer Valley

Dear Guest, After just receiving the survey from your recent visit to the Lodges and Deer Valley, I felt compelled to write you and get this note immediately in your hands so that I could personally thank you for choosing the Lodges and for taking a few moments to share your experience with me. That said, I can see there was opportunity for improvement, particularly in the area of Wi-Fi and the sleep experience. If you are able to share the unit number where you stayed, we will inspect that room immediately and take care of the issues where we fell short. Our goal is to provide the very best in accommodations, service and value to every guest, every time. Thank you again for taking the time to share your experience with me. We certainly recognize there are many options available for consideration in the Park City area. We are honored you chose the Lodges and Deer Valley on this occasion and for the opportunity to earn your trust. We look forward to welcoming you back to Deer Valley in the future and until then, remain at your service. Respectfully, Anthony Bartholomew General Manager, The Lodges at Deer Valley

Dear Mike, After reading the brief survey from your recent visit to the Lodges at Deer Valley, I felt compelled to write you and get this note immediately in your hands so that I could personally thank you for staying with us, and also for taking a few moments to share your experience with me. I certainly recognize there are many lodging options available for consideration in the Park City area. We are honored that you chose the Lodges at Deer Valley on this occasion and for the opportunity to earn your trust. We look forward to welcoming you back to the Lodges in the future and until then, remain at your service Sincerely, Anthony Bartholomew General Manager, The Lodges at Deer Valley

Dear Guest, After reading the survey from your recent visit to the Lodges at Deer Valley, I felt compelled to write you and get this note immediately in your hands so that I could personally thank you for staying with us, and also for taking a few moments to share your experience with me. While I can see you had a great stay, there was clearly opportunity for improvement. I'm terribly sorry your request for information was not responded to. A consistent and reliable service experience is a fair expectation and that you were left wanting in that regard is a big disappointment to us all. I will share your experience in detail with my leadership team. We will focus on the areas where we fell short so that we may better serve all our guests in the future. Thank you again for taking the time to share your very helpful feedback with me. I certainly recognize there are many lodging options available for consideration in the Park City area. We are honored that you chose the Lodges at Deer Valley on this occasion and for the opportunity to earn your trust. We look forward to welcoming you back to the Lodges in the future and until then, remain at your service. Sincerely, Anthony Bartholomew General Manager, The Lodges at Deer Valley

Dear Marina, After reading the brief survey from your recent visit to the Lodges at Deer Valley, I felt compelled to write you and get this note immediately in your hands so that I could personally thank you for staying with us, and also for taking a few moments to share your experience with me. I certainly recognize there are many lodging options available for consideration in the Park City area. We are honored that you chose the Lodges at Deer Valley on this occasion and for the opportunity to earn your trust. We look forward to welcoming you back to the Lodges in the future and until then, remain at your service Sincerely, Anthony Bartholomew General Manager, The Lodges at Deer Valley

Dear guest, After just receiving the survey from your most recent visit to the Lodges (and Deer Valley!), I felt compelled to write you and get this note immediately in your hands so that I could personally thank you for choosing the Lodges and for taking a few moments to share your experience with me. I was delighted to see you had a great stay and especially proud you recognized and appreciated features which made a difference in your visit. You may be assured that I will share your review with the entire team and thank them for their efforts to personalize your stay. Thank you again for taking the time to share your experience with me and for recommending us so highly. We certainly recognize there are many options available for consideration in the Park City area. We are honored you chose the Lodges at Deer Valley again on this occasion and for the opportunity to earn your trust. We look forward to welcoming you back to the Lodges in the future and until then, remain at your service. Sincerely, Anthony Bartholomew General Manager, The Lodges at Deer Valley

Dear guest, Sorry for the delay in response. After reading the survey from your recent visit to the Lodges at Deer Valley, I felt compelled to write you and get this note in your hands so that I could personally thank you for staying with us, and also for taking a few moments to share your experience with me. I was delighted you recognized and appreciated a few of the features which make the Lodges such a great place to stay. That said, I can see there was opportunity for improvement. I'm terribly sorry that the bedding and parking situation did not meet your expectations. You can be assured that I have updated your profile to reflect your parking needs and bedding preferences so that given the opportunity, we may better serve you in the future. Thank you again for taking the time to share your very helpful feedback with me. I certainly recognize there are many lodging options available for consideration in the Park City area. We are honored that you chose the Lodges at Deer Valley on this occasion and for the opportunity to earn your trust. We look forward to welcoming you back to the Lodges in the future and until then, remain at your service. Sincerely, Anthony Bartholomew General Manager, The Lodges at Deer Valley

Dear guest, After just receiving the survey from your most recent visit to the Lodges (and Deer Valley!), I felt compelled to write you and get this note immediately in your hands so that I could personally thank you for choosing the Lodges and for taking a few moments to share your experience with me. I was delighted to see you had a great stay and you may be assured that I will share your review with the entire team and thank them for their efforts to personalize your stay. Thank you again for taking the time to share your experience with me and for recommending us so highly. We certainly recognize there are many options available for consideration in the Park City area. We are honored you chose the Lodges at Deer Valley again on this occasion and for the opportunity to earn your trust. We look forward to welcoming you back to the Lodges in the future and until then, remain at your service. Sincerely, Anthony Bartholomew General Manager, The Lodges at Deer Valley

Dear Patrick, After just receiving the survey from your most recent visit to the Lodges (and Deer Valley!), I felt compelled to write you and get this note immediately in your hands so that I could personally thank you for choosing the Lodges and for taking a few moments to share your experience with me. I was delighted to see you had a great stay and you may be assured that I will share your review with the entire team and thank them for their efforts to personalize your stay. Thank you again for taking the time to share your experience with me and for recommending us so highly. We certainly recognize there are many options available for consideration in the Park City area. We are honored you chose the Lodges at Deer Valley again on this occasion and for the opportunity to earn your trust. We look forward to welcoming you back to the Lodges in the future and until then, remain at your service. Sincerely, Anthony Bartholomew General Manager, The Lodges at Deer Valley

Dear guest, After just receiving the survey from your most recent visit to the Lodges (and Deer Valley!), I felt compelled to write you and get this note immediately in your hands so that I could personally thank you for choosing the Lodges and for taking a few moments to share your experience with me. I was delighted to see you had a great stay and you may be assured that I will share your review with the entire team and thank them for their efforts to personalize your stay. Thank you again for taking the time to share your experience with me and for recommending us so highly. We certainly recognize there are many options available for consideration in the Park City area. We are honored you chose the Lodges at Deer Valley again on this occasion and for the opportunity to earn your trust. We look forward to welcoming you back to the Lodges in the future and until then, remain at your service. Sincerely, Anthony Bartholomew General Manager, The Lodges at Deer Valley

Dear guest, After just receiving the survey from your most recent visit to the Lodges (and Deer Valley!), I felt compelled to write you and get this note immediately in your hands so that I could personally thank you for choosing the Lodges and for taking a few moments to share your experience with me. I was delighted to see you had a great stay and humbled by your kind remarks. You may be assured that I will share your review with the entire team and thank them for their efforts to personalize your stay. Thank you again for taking the time to share your experience with me and for recommending us so highly. We certainly recognize there are many options available for consideration in the Park City area. We are honored you chose the Lodges at Deer Valley again on this occasion and for the opportunity to earn your trust. We look forward to welcoming you back to the Lodges in the future and until then, remain at your service. Sincerely, Anthony Bartholomew General Manager, The Lodges at Deer Valley

Dear guest, After just receiving the survey from your most recent visit to the Lodges (and Deer Valley!), I felt compelled to write you and get this note immediately in your hands so that I could personally thank you for choosing the Lodges and for taking a few moments to share your experience with me. I was delighted to see you had a great stay and humbled by your kind remarks. You may be assured that I will share your review with the entire team and thank them for their efforts to personalize your stay. Thank you again for taking the time to share your experience with me and for recommending us so highly. We certainly recognize there are many options available for consideration in the Park City area. We are honored you chose the Lodges at Deer Valley again on this occasion and for the opportunity to earn your trust. We look forward to welcoming you back to the Lodges in the future and until then, remain at your service. Sincerely, Anthony Bartholomew General Manager, The Lodges at Deer Valley

Dear Maria, After just receiving the survey from your most recent visit to the Lodges (and Deer Valley!), I felt compelled to write you and get this note immediately in your hands so that I could personally thank you for choosing the Lodges and for taking a few moments to share your experience with me. I was delighted to see you had a great stay and humbled by your kind remarks. You may be assured that I will share your review with the entire team and thank them for their efforts to personalize your stay. Thank you again for taking the time to share your experience with me and for recommending us so highly. We certainly recognize there are many options available for consideration in the Park City area. We are honored you chose the Lodges at Deer Valley again on this occasion and for the opportunity to earn your trust. We look forward to welcoming you back to the Lodges in the future and until then, remain at your service. Sincerely, Anthony Bartholomew General Manager, The Lodges at Deer Valley

Dear Dennis, After just receiving the survey from your most recent visit to the Lodges (and Deer Valley!), I felt compelled to write you and get this note immediately in your hands so that I could personally thank you for choosing the Lodges and for taking a few moments to share your experience with me. I was delighted to see you had a great stay, you may be assured that I will share this with the entire team and thank them for their efforts to personalize your stay. Thank you again for taking the time to share your experience with me and for recommending us so highly. We certainly recognize there are many options available for consideration in the Park City area. We are honored you chose the Lodges at Deer Valley again on this occasion and for the opportunity to earn your trust. We look forward to welcoming you back to the Lodges in the future and until then, remain at your service. Sincerely, Anthony Bartholomew General Manager, The Lodges at Deer Valley

Dear David, After just receiving the survey from your recent visit to the Lodges and Deer Valley, I felt compelled to write you and get this note immediately in your hands so that I could personally thank you for choosing the Lodges and for taking a few moments to share your experience with me. I can see there was opportunity for improvement, particularly in the area of your sleep experience. I'm terribly sorry the mattress fell below your expectations and will make the necessary changes to keep this from impacting future guests. Our goal is simply to provide the very best in accommodations, service and value to every guest, every time. I ask that when your travels bring you back to Deer Valley that you contact me directly. I would be delighted to oversee the details of your next visit and ensure your 100% satisfaction. David, thank you again for taking the time to share your experience with me. We certainly recognize there are many options available for consideration in the Park City area. We are honored you chose the Lodges at Deer Valley on this occasion and for the opportunity to earn your trust. We look forward to welcoming you back to Deer Valley in the future and until then, remain at your service. Respectfully, Anthony Bartholomew General Manager, The Lodges at Deer Valley

Dear guest, After just receiving the survey from your most recent visit to the Lodges (and Deer Valley!), I felt compelled to write you and get this note immediately in your hands so that I could personally thank you for choosing the Lodges and for taking a few moments to share your experience with me. I was delighted to see you had a great stay and humbled by your kind remarks. You may be assured that I will share this with the entire team and thank them for their efforts to personalize your stay. Thank you again for taking the time to share your experience with me and for recommending us so highly. We certainly recognize there are many options available for consideration in the Park City area. We are honored you chose the Lodges at Deer Valley again on this occasion and for the opportunity to earn your trust. We look forward to welcoming you back to the Lodges in the future and until then, remain at your service. Sincerely, Anthony Bartholomew General Manager, The Lodges at Deer Valley

Dear Dino, After just receiving the survey from your most recent visit to the Lodges (and Deer Valley!), I felt compelled to write you and get this note immediately in your hands so that I could personally thank you for choosing the Lodges and for taking a few moments to share your experience with me. I was delighted to see you had a great stay and humbled by your kind remarks. You may be assured that I will share your review with the entire team and thank them for their efforts to personalize your stay. Thank you again for taking the time to share your experience with me and for recommending us so highly. We certainly recognize there are many options available for consideration in the Park City area. We are honored you chose the Lodges at Deer Valley again on this occasion and for the opportunity to earn your trust. We look forward to welcoming you back to the Lodges in the future and until then, remain at your service. Sincerely, Anthony Bartholomew General Manager, The Lodges at Deer Valley

Dear Michelle, After just receiving the survey from your most recent visit to the Lodges (and Deer Valley!), I felt compelled to write you and get this note immediately in your hands so that I could personally thank you for choosing the Lodges and for taking a few moments to share your experience with me. I was delighted to see you had a great stay, you may be assured that I will share this with the entire team and thank them for their efforts to personalize your stay. Thank you again for taking the time to share your experience with me and for recommending us so highly. We certainly recognize there are many options available for consideration in the Park City area. We are honored you chose the Lodges at Deer Valley again on this occasion and for the opportunity to earn your trust. We look forward to welcoming you back to the Lodges in the future and until then, remain at your service. Sincerely, Anthony Bartholomew General Manager, The Lodges at Deer Valley

Dear Jenny, After just receiving the survey from your most recent visit to the Lodges (and Deer Valley!), I felt compelled to write you and get this note immediately in your hands so that I could personally thank you for choosing the Lodges and for taking a few moments to share your experience with me. I was delighted to see you had a great stay, and you may be assured that I will share this with the entire team and thank them for their efforts to personalize your stay. Thank you again for taking the time to share your experience with me and for recommending us so highly. We certainly recognize there are many options available for consideration in the Park City area. We are honored you chose the Lodges at Deer Valley again on this occasion and for the opportunity to earn your trust. We look forward to welcoming you back to the Lodges in the future and until then, remain at your service. Sincerely, Anthony Bartholomew General Manager, The Lodges at Deer Valley

Dear guest, After just receiving the survey from your most recent visit to the Lodges (and Deer Valley!), I felt compelled to write you and get this note immediately in your hands so that I could personally thank you for choosing the Lodges and for taking a few moments to share your experience with me. I was delighted to see you had a great stay and humbled by your kind remarks. You may be assured that I will share this with the entire team and thank them for their efforts to personalize your stay. Thank you again for taking the time to share your experience with me and for recommending us so highly. We certainly recognize there are many options available for consideration in the Park City area. We are honored you chose the Lodges at Deer Valley again on this occasion and for the opportunity to earn your trust. We look forward to welcoming you back to the Lodges in the future and until then, remain at your service. Sincerely, Anthony Bartholomew General Manager, The Lodges at Deer Valley

Dear Brad, After just receiving the survey from your most recent visit to the Lodges (and Deer Valley!), I felt compelled to write you and get this note immediately in your hands so that I could personally thank you for choosing the Lodges and for taking a few moments to share your experience with me. I was delighted to see you had a great stay and humbled by your kind remarks. You may be assured that I will share this with the entire team and thank them for their efforts to personalize your stay. Thank you again for taking the time to share your experience with me and for recommending us so highly. We certainly recognize there are many options available for consideration in the Park City area. We are honored you chose the Lodges at Deer Valley again on this occasion and for the opportunity to earn your trust. We look forward to welcoming you back to the Lodges in the future and until then, remain at your service. Sincerely, Anthony Bartholomew General Manager, The Lodges at Deer Valley

Dear Guest, Thank you for staying with us at Silver Baron Lodge and completing a comment card for your stay. I am thrilled that your stay with us was “Excellent”. I have shared your review with the entire team. I hope we have the opportunity to host you again. Please feel free to reach out to me directly if I can assist you with any future plans. Kind regards, Mary Ann

Dear guest, After receiving the survey from your most recent visit to the Lodges (and Deer Valley!), I felt compelled to write you and get this note immediately in your hands so that I could personally thank you for choosing the Lodges and for taking a few moments to share your experience with me. I was delighted to see you had a great stay and humbled by your kind remarks. You may be assured that I will share this with the entire team and thank them for their efforts to personalize your stay. Thank you again for taking the time to share your experience with me and for recommending us so highly. We certainly recognize there are many options available for consideration in the Park City area. We are honored you chose the Lodges at Deer Valley again on this occasion and for the opportunity to earn your trust. We look forward to welcoming you back to the Lodges in the future and until then, remain at your service. Happy Anniversary! Sincerely, Anthony Bartholomew General Manager, The Lodges at Deer Valley

Dear Guest, Thank you so much for staying with us at the Lodges at Deer Valley and taking the time for completing a review of your visit. I am truly sorry for the noise and disturbance you encountered during your stay. We will follow up with our maintenance department to see if there is some type of barrier that can be installed along the bottom of the doors to help alleviate the noise in the future. Thank you for bringing this to our attention. We can only be as successful as possible with the help of customers like you who take time to give us feedback. Sincerely, Jinky Gonzales Operations Manager The Lodges at Deer Valley