“Friendly, Polite Staff and Adequate parking space”

“My husband and I stayed at this hotel recently when visiting family stationed at Fort Campbell. It was extremely close to the base (a 7 minute drive) so it was super convenient! There were a few gas stations and fast food places nearby, including one gas station and a McDonald’s within walking distance. The room was about what one would expect for a smoking room, but it wasn’t disgusting and the smell was minimal. The facilities were decent and you could tell that they had tried to improve the...

“Everything was great!!! Loved the free evening meal.”

“Very comfortable stay.”

“I am glad they are remodeling and it looks wonderful. Nice staff also.”

“I arrived to the property and the outside of the building leaves much to be desired. Then I step into the lobby where I’m greeted with a kiosk of someone from another country video calling in to check me into the hotel, which was annoying because their accent was hard to understand. Then I get in the room and the floor is covered in water as there is a leak from both the fridge and AC unit. I grabbed the room phone to call and complain and it also didn’t work at all. So I walk up to the front to...

“Awesome”

“Great property -”

“clean room excellent staff no pool”

“Hotel was conveniently located to shopping, eating and APU. Hotel staff was friendly and kept the hotel clean. Breakfast was simple (pastries, eggs, omelets, sausage and cereals/yogurts) but well done and fresh. Easily 5 stars everywhere.”

“We stayed three nights and had no one to come to clean the room while we were out, We had to go and get clean towels for the bathroom. The staff on duty said that they were out of facial towels because they didn’t have any one to wash them (not good).”

“Never made it.. this stupid app booked me at the wrong holiday inn. I was seated outside of the hotel And press current location and booked another. When I went in they told me that the reservation was for a different one. Tried to cancel and couldn’t because I just booked it. So I lost it.”

“Antonio Poindexter was a great help after a long stressful day of traveling. Super helpful and knowledgeable of the local area.”

“Check-In was quick and easy. The hot tub was closed for maintenance during our stay. We consistently had problems with the key cards and being able to enter the door and gain access to our room. The shower was completely out of shampoo, which I requested from the front desk staff along with extra towels. Neither of those were ever received, and they were asked twice. In a pinch, I might stay again, but I would likely look for other accommodations first.”

“The cheese omelet (or whatever it might have been) was disgusting. I took one bite and chewed and chewed and finally laid it aside. The lady responsible for the coffee, cleaning and the food was excellent. Very polite. The front desk clerk at check in was same person at checkout. He was a bit blunt and didn't exude customer service. ”

“I had stink bugs in my room for 3 days. One landed in my bed. It was a shady location kind of hidden from the main road & shady characters to boot. The ice machine was broken and there was no coffee maker. The shower curtain didn't cover the tub, and therefore water got all over the floor.”

“The place was acceptable for an overnight stay”

“I will start by saying I reserved this room based on reviews. I even canceled from a different place. That was a big mistake! I’ll start with the property. It’s mediocre with people’s trash and barbecues in the back area. It looks like people live there on a pretty permanent basis so they hang around smoking by the front or back door. When we arrived, the young lady at the front desk was nice but not helpful. The room had food all over the walls and the ceiling. It has a kitchen with nothing to...

“It was a great place to stay definitely choosing again”