Hotell nära Pedro St. James National Historic Site

“The staff was super pleasant and kind - especially the front desk staff. I guess my biggest gripe is that the pool area isn't very inviting. It's not well lit at night and just generally felt like it needed tlc. The restaurant doesn't have much of a vibe and the food is bland but fine. The coffee sucks but it is what you expect at a hotel. It is on the far south side of 7MB so expect long walks but we already knew about that so it was no big deal for us.. we did like our stay here but I think...

“The staff was so nice. Ismael at the front desk was excellent and so very helpful! We enjoyed the buffet breakfast and the ammenties (like the hotel shuttle & beach chairs).”

“Awesome thanks ”

“The hospitality of the entire staff really stands out. The kids also really enjoyed the quest to find staff members from all over the world. All the restaurants were excellent, rooms clean and the pool and beach were well maintained and lots of fun. ”

“Everything was great … will do it again ”

“Staff friendly. Hotel clean. Only draw back is beach staff for water sports and rental. Very rude and arrogant. Not the type that make you want to do any booking or activity with them ”

“I would give this hotel a 3 star cause yes hotel is nice and clean but the beach is a long walk away you either have to walk or ask hotel staff to take you to the beach. Then you have to make sure your saving a beach seat since 8am if not you won’t get a seat or you sit in the back rows . Food is a alright on the beach. Waiter Kado was very nice. Our view in our room said harbor view but it faces the traffic so you hear the cars and sirens sometimes maybe I have very high expectations cause last...

“En mycket serviceminded personal som hjälpte oss med att boka taxi, cyklar och utflykter. Fint poolområde med trädgård som vi njöt av från vår balkong. Vägen på andra sidan huset var mycket trafikerad. Liten besvikelse att stranden är bortspolad nedanför hotellet, men vi fick skjuts av personal gratis till Publik beach. Helena & Henrik”

“Broken toilet half way through our stay. One outside staff member was very slow on taking orders and was rather unresponsive to trying and getting our order placed. Eventually we got our waters and Nacho's but the tortillas were all very soggy and said it was probably because the staff that delivers the orders took it to the wrong location. We did notify the senior hotel staff members but in the end, it didn't appear things changed with the waitress. She made excuses that it was due to the...

“Hotellet låg väldigt bra. Liten bit till närmaste butik men med gratis transport funkade allt perfekt. Hotellets internet var väldigt svag till rummen så det gick knappt att använda sig av, ju närmare lobbyn man kom desto bättre blev det.”