Initial communications were excellent, and all questions and requests were dealt with promptly.
However upon arrival, the villa did not live up to its description, it was in a poor state of cleanliness throughout, and did not appear to have been properly cleaned for some time, in particular the kitchen utensils and appliances were contaminated with old food residue.
The shower pipework was leaking and judging by the verdigris stains has been in that state for some considerable time.
The bedding top covers were badly marked and stained, as were the main furniture throws.
I contacted the owner via voice messages and texts, and eventually got a response, a man came on the thursday to initially clean the pool, which was also dirty, and i tried to show him the areas of concern within the villa, he did not feel there were any problems, and walked away from me and muttered a comment that this "was a woman thing"
There was an offer of getting a cleaner in but as this was now the sixth day of our holiday, and i did not think the standard of cleaning would be acceptable, added to the attitude demonstrated towards me as the guest, i declined, as i was not going to waste any more of my holiday.
Over the last 30+ years I have stayed at many villas, as this is my preference, but I regret to say this experience has been the worst I have encountered.
Should it be required, I have photographic evidence of the areas of complaint.
A disappointed customer