Exteriör

Recensioner av Best Western Pembroke Inn & Conference Centre

3 out of 5
Best Western Pembroke Inn & Conference Centre
1 International Drive, Pembroke, ON

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 267 av 535 recensioner" "
8 - Bra i betyg. 189 av 535 recensioner" "
6 - Okej i betyg. 55 av 535 recensioner" "
4 - Dåligt i betyg. 12 av 535 recensioner" "
2 - Väldigt dåligt i betyg. 12 av 535 recensioner" "

9,0/10

Renlighet

9,0/10

Personal och service

8,8/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

8/10 Bra

Camilla

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Pembroke
Helt okej hotell. Bekväma sängar och trevlig personal. Restaurangen är sådär och frukosten är enkel
Bodde här 2 nätter i juni 2017
Thank you so much for the wonderful review! We love to hear from our guests about what they enjoyed most during their stay with us. We do hope to see you again! Thank you, Brandy Brown, Guest Services Manager

8/10 Bra

David

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close to the highway and reasonably priced
Bodde här 1 natt i maj 2024
Svar från Jessica Milligan Guest Services Manager 11 maj 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Fantastiskt

Debra

Bodde här 1 natt i april 2024
Svar från Jessica Milligan Guest Services Manager 11 maj 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Easy access from highway. Comfortable and very clean. A
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Noe

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service och bekvämligheter
The property is dated butt it's clean. Good rates.
Bodde här 3 nätter i april 2024
Svar från Jessica Milligan Guest Services Manager 4 maj 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Fantastiskt

Francois

Affärsresenär, Reste med familjen
Gillade: Bekvämligheter
Just what it supposed to be, nothing more nothing less, although staff is very nice, well done great attitude!
Bodde här 1 natt i maj 2024
Svar från Jessica Milligan Guest Services Manager 4 maj 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Fantastiskt

Tara

It is always a pleasure to stay there from rooms to staff and connivence
Bodde här 3 nätter i april 2024
Svar från Jessica Milligan Guest Services Manager 4 maj 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Bra

Neil

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Was only there 12 hours but liked what I had Wish breakfast was earlier
Bodde här 1 natt i april 2024
Svar från Jessica Milligan Guest Services Manager 4 maj 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. We're glad your visit was pleasant although short. We hope you will come back and visit us again soon.

10/10 Fantastiskt

Pawanjot

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent staff service.
Bodde här 3 nätter i april 2024
Svar från Jessica Milligan Guest Services Manager 25 apr. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 Väldigt dåligt

Ashley

I was very disappointed that I rented a room with a Jucuzzi tub in the room for my daughter's wedding night. They did not end up getting the room I rented and no tub was in the room. Very disappointed that someone didn't call me to let me know that the room with the tub was no longer available. Obviously I paid more for the room than I should have.
Bodde här 1 natt i april 2024
Svar från Jessica Milligan Guest Services Manager 15 apr. 2024
I apologize for the inconvenience of the last minute room change, maintenance can happen quite unexpectedly. I had an Expedia representative call the hotel and approve of a discount for your stay as per our conversation, yesterday.

10/10 Fantastiskt

Myles

Affärsresenär
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Julie was amazing at check in. Very welcoming. Very polite and personable. Really good experience. She does her job extremely well. 10/10 for Julie
Bodde här 1 natt i april 2024
Svar från Jessica Milligan Guest Services Manager 11 apr. 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Fantastiskt

Carole

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Our room was very clean, rooms are spacious, beds were confortable, water of the pool was at a nice temperature, staff is exceptional. Would we come back again? Of course! We loved our stay!
Bodde här 2 nätter i april 2024
Svar från Jessica Milligan-Guest Services Manager 9 apr. 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We look forward to seeing you again soon.

10/10 Fantastiskt

AHMED

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good
Bodde här 2 nätter i mars 2024
Svar från Jessica Milligan Guest Services Manager 29 mars 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 Okej

Lisa, Ottawa

Affärsresenär, Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
The pool was not in good condition. The hot tub was closed due to repairs. It took them a couple of hours to check us in because they couldn't reach the manager about an error on their computer (even though we had a reservation). The bathroom didn't have a bathtub; the bed was very comfortable. The tv didn't work. The drinks were excellent value; the food was not very good.
Bodde här 1 natt i mars 2024
Svar från Jessica Milligan-Guest Services Manager 26 mars 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Using a 3rd party operator can take longer at check in if there is an error.

10/10 Fantastiskt

Dale

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Enjoy the room and the pool
Bodde här 1 natt i mars 2024
Svar från Jessica Milligan-Guest Services Manager 18 mars 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Fantastiskt

Sybil

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
5star
Bodde här 1 natt i mars 2024
Svar från Jessica Milligan Guest Services Manager 3 mars 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Fantastiskt

Myles

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great restaurant. Updated rooms. Great all around
Bodde här 1 natt i januari 2024
Svar från Jessica Milligan Guest Services Manager 26 feb. 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey.

10/10 Fantastiskt

Sylvane

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great
Overall great experience
Bodde här 1 natt i januari 2024
Svar från Jessica Milligan Guest Services Manager 26 feb. 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey.

6/10 Okej

Nga

Affärsresenär
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Staff is very friendly and helpful but the restaurant in the hotel is terrible. Eating at the gas station across the street taste better.
Bodde här 3 nätter i januari 2024
Svar från Jessica Milligan Guest Services Manager 26 feb. 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey.

10/10 Fantastiskt

Andrea

Reste med familj och småbarn
Gillade: Renlighet, personal och service och bekvämligheter
The hot tub wasn't working and the pool although clean was in need of some repairs/ upgrades to the lining,there were rust stains around the edges especially in the shallow end.
Bodde här 1 natt i januari 2024
Svar från Jessica Milligan Guest Services Manager 26 feb. 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey.

10/10 Fantastiskt

Benoit, Petawawa

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great stay, very clean.
Bodde här 2 nätter i december 2023
Svar från Jessica Milligan Guest Services Manager 26 feb. 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Fantastiskt

Karine

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Family friendly and very comfortable.
Bodde här 1 natt i december 2023
Svar från Jessica Milligan Guest Services Manager 26 feb. 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Fantastiskt

Scot

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Jessica Milligan Guest Services Manager 4 mars 2024
Thank you for completing the survey

8/10 Bra

Michael

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Lucas

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clam and pet friendly
Bodde här 1 natt i november 2023
Svar från Jessica 24 nov. 2023
Thank you very much for staying with us and taking the time to complete the survey. If you are applying for the Staycation Tax Credit you will require the HST# below. HST#810027607 - Best Western Pembroke Inn & Conference Centre

8/10 Bra

Michael

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I
Bodde här 1 natt i november 2023
Svar från Jessica 24 nov. 2023
Thank you very much for staying with us. If you are applying for the Staycation Tax Credit you will require the HST# below. HST#810027607 - Best Western Pembroke Inn & Conference Centre

10/10 Fantastiskt

Jordan, Kitchener

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice and clean place. The onsite restaurant is great too. All the staff were very nice. Spacious rooms.
Bodde här 1 natt i november 2023
Svar från Jessica 24 nov. 2023
Thank you very much for staying with us and for taking the time to complete the survey. If you are applying for the Staycation Tax Credit you will require the HST# below. HST#810027607 - Best Western Pembroke Inn & Conference Centre

8/10 Bra

Connie

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean quiet place
Nice place to stay clean quiet Pool and hottub Was supposed to have free bottle of wine for VIP never got it
Bodde här 1 natt i oktober 2023
Svar från Jessica Milligan Guest Services Manager 4 mars 2024
Thank you very much for your review. We apologize you did not receive your wine. We hope will come visit us again!

10/10 Fantastiskt

William

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Stay was great
Bodde här 3 nätter i oktober 2023

2/10 Väldigt dåligt

Chris

Gillade inte: Bekvämligheter och boendets skick och faciliteter
Was not informed the pool and hottub was out of service. We would have booked elsewhere /acriss the road at holiday inn
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

John

Reste med familjen
Very well kept up.
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Candice

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Family wedding
It was a great stay ! We were there for a wedding, which was well done from your staff as well . Room was clean and comfy .
Bodde här 1 natt i september 2023
Svar från Jessica Milligan Guest Services Manager 4 mars 2024
Thank you very much for your review. We hope will come visit us again!

10/10 Fantastiskt

Vicky

Reste med familjen, Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Lovely pool and hot tub, super clean hotel with very friendly staff and comfortable beds. Love the shampoo conditioner and body wash in the large bottles in the shower. Appreciate the eco friendliness! The shower in the room was huge and the shower head was amazing with lots of hot water I didn’t want to leave. The restaurant has the most friendly staff and the one waitress was amazing. So many great options and it was really reasonably priced.
Bodde här 2 nätter i september 2023

8/10 Bra

Daniel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice restaurant/bar on the property!
Bodde här 1 natt i september 2023

6/10 Okej

Brad

Reste med sin partner
Motel staff very good, restaurant was very pòor, food was cold, coffee tasted like dish soap, server was disorganized and slow
Bodde här 2 nätter i september 2023

8/10 Bra

Mélissa

Bodde här 1 natt i september 2023
Svar från Jessica Milligan Guest Services Manager 4 mars 2024
Thank you for completing the survey

10/10 Fantastiskt

Louis

Gillade: Renlighet, personal och service och bekvämligheter
Bodde här 1 natt i september 2023

8/10 Bra

Serge

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
pas d'ascenseur pour la section ou nous étions, et très loin d'accès par rapport au lobby
Bodde här 1 natt i september 2023

8/10 Bra

Brian

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i september 2023

10/10 Fantastiskt

Elaine

Bodde här 1 natt i augusti 2023

8/10 Bra

Luce

Bodde här 1 natt i augusti 2023
Svar från Jessica Milligan Guest Services Manager 4 mars 2024
Thank you for completing the survey

10/10 Fantastiskt

Gunay

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i augusti 2023

10/10 Fantastiskt

Kim

Bodde här 1 natt i augusti 2023
Svar från Jessica Milligan Guest Services Manager 4 mars 2024
Thank you for completing the survey

10/10 Fantastiskt

Ken

Bodde här 2 nätter i augusti 2023

8/10 Bra

David

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff, clean room. Noisy A/C, but works well. TV has classic analog coax cable but wifi works well. Shower grout could use a deep clean and shared hot tub could use use a refill. Breakfast was good, you can order off an express menu or get $8 off whatever you want. Ample parking including spots for motorcycles. I'd stay here again.
Bodde här 2 nätter i augusti 2023

10/10 Fantastiskt

Rick

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i augusti 2023

8/10 Bra

James R

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i augusti 2023
Svar från Jessica Milligan Guest Services Manager 4 mars 2024
Thank you for completing the survey

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
friendly staff, good facility
Bodde här 2 nätter i augusti 2023
Svar från Jessica Milligan Guest Services Manager 4 mars 2024
Thank you very much for your review. We hope will come visit us again!

10/10 Fantastiskt

Maurita, North vancouver

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly and helpful staff Good restaurant Immaculate rooms
Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

Larry

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
ok
Bodde här 2 nätter i augusti 2023