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Recensioner av Microtel by Wyndham Penn Yan Finger Lakes Region

3 out of 5
Microtel by Wyndham Penn Yan Finger Lakes Region
124 Elm St, Penn Yan, NY

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 548 av 1000 recensioner" "
8 - Bra i betyg. 310 av 1000 recensioner" "
6 - Okej i betyg. 88 av 1000 recensioner" "
4 - Dåligt i betyg. 32 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 22 av 1000 recensioner" "

9,0/10

Renlighet

9,0/10

Personal och service

8,4/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

8/10 Bra

jennifer

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room by elevator a bit loud. Also, they played a very low music in the hallways, all night long too. It wasn't loud but for a light sleeper like myself I found it a bit bothersome. Great location.
Bodde här 2 nätter i april 2024
Svar från Nikki Mason; General Manager 2 maj 2024
Hello Jennifer,Thank you for lodging with us!Come back to visit!

6/10 Okej

Joseph

Gillade: Renlighet och personal och service
Beds are not that comfortable pillows need to be replaced
Bodde här 3 nätter i april 2024
Svar från Nikki Mason; General Manager 17 apr. 2024
Hello,We are sorry to hear that the pillows are not up to par. Please rest assure that we will be replacing pillows.Come back to visit us!

10/10 Fantastiskt

Brenda

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a busy weekend but staff were fabulous, helpful and pateint
Bodde här 3 nätter i april 2024
Svar från Nikki Mason; General Manager 16 apr. 2024
Hello Brenda,My staff and I are pleased that you found us to be fabulous, Helpful, and patient. Come back to visit!

10/10 Fantastiskt

Trece

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Nikki Mason;General Manager 21 mars 2024
Thank you for choosing to lodge with us!Come back to visit!

10/10 Fantastiskt

Darren

Bodde här 1 natt i mars 2024
Svar från Vanessa Rumsey GSM 10 apr. 2024
Thank you so much for your review of your last stay with us! We hope that you lodge with us again in the future!

10/10 Fantastiskt

Gary

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff was welcoming and very kind. Rooms were comfortable and clean.Good breakfast. Parking was limited. Really need more parking. We would definitely stay here again, though.
Bodde här 2 nätter i februari 2024
Svar från General Manager; Nikki Mason 10 feb. 2024
Hello Gary,Thank you for choosing to lodge with us! I am glad that you found our staff to be welcoming and kind. Housekeeping works hard to have your rooms as hospitable as possible. I will share how much you enjoyed your stay with all the staff!

10/10 Fantastiskt

Tammy

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Micro-Tel Penn Yann. Excellent place to stay!
The general manager was so hospitable!!! Very welcoming here! The hotel is very clean. Excellent choice!
Bodde här 1 natt i januari 2024
Svar från Vanessa Rumsey GSM 25 jan. 2024
Thank you so much for your 10/10 review! We are so glad you found our general manager to be informative and helpful.

10/10 Fantastiskt

Wendy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
We had to book this for our parents due to a power outage in the area. Everyone was so kind and helpful especially being full and probably the people working there were dealing with outages themselves but they stayed upbeat
Bodde här 2 nätter i januari 2024
Svar från Nikki Mason;General Manager 18 jan. 2024
Thank you for choosing us for your parents to lodge with during the power outages. I am glad we made there stay as hospitable as possible.

10/10 Fantastiskt

Michael, Fairport

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Large room with separate “living room area” Clean and modern facility
Bodde här 1 natt i december 2023
Svar från Nikki Mason; General Manager 19 dec. 2023
Hello Michael,I am glad that you enjoyed your stay with us! I will share with all the staff that you found your room to be clean and modern.

10/10 Fantastiskt

jean

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great hotel
We had a put my dinner leftovers on the fridge. The fridge ran a lot during the evening and morning. When i went to crab my leftover to pack to go home they were covered in water and ruined. The place was very clean. The staff was helpful. Breakfast was good. Check in/out was fast and friendly. Hotels com changed rewards and cheaped out
Bodde här 1 natt i december 2023
Svar från Nikki Mason; General Manager 11 dec. 2023
Thank you for choosing to lodge with us. We have taken care of refrigerator. I hope you will come back to visit us!

4/10 Dåligt

Colleen

Reste med familjen
Gillade inte: Renlighet
Was not the room I pd for. 3rd time I got the room I pd for. I never had an issue booking through 3 rd party. Receptionist try to tell me I got what book and I had to show her the reservation on my phone to prove it. She try to tell me 3rd party booking isn’t always what they say. I travel a lot through 3rd party never had an issue till now
Bodde här 2 nätter i december 2023
Svar från Nikki Mason; General Manager 5 dec. 2023
Hello Colleen,I am sorry to hear that there was an inconvenience with your stay!

10/10 Fantastiskt

lisa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great customer service desk girl, very pleasant, its rare these days.
Bodde här 1 natt i december 2023
Svar från Nikki Mason; General Manager 5 dec. 2023
Hello Lisa,I am very pleased that the front desk agent was very pleasant. Thank you for choosing to lodge with us!

10/10 Fantastiskt

Christopher, Eden

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i november 2023
Svar från Nikki Mason; General Manager 18 nov. 2023
It looks like you have enjoyed your stay while Lodging with us! Come back to visit us!

8/10 Bra

Esther

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice hotel clean and great location
Bodde här 3 nätter i november 2023
Svar från General Manager; Nikki Mason 17 nov. 2023
I am glad that you have found our hotel to be clean and the location to be great. Come back to visit us!

10/10 Fantastiskt

Paula J

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Finger Lakes Trip
My husband and I come up to the Finger lakes every year in November. We stay at Microtel in Penn Yan all the time. It centrally located close to Kueka lake wineries and Seneca Lake wineries. Check in is quick and the staff is very friendly The rooms are very clean and comfortable. Price is reasonable Restaurants in walking distance I would highly recommend this hotel
Bodde här 3 nätter i november 2023
Svar från Vanessa Rumsey GSM 15 nov. 2023
Thank you so much for your kind review! I hope that you choose us again on your next trip to our region!

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i november 2023
Svar från Nikki Mason; General Manager 13 nov. 2023
I am glad that you enjoyed your stay with us! Come back to visit in the future!

10/10 Fantastiskt

Heather

Bodde här 4 nätter i november 2023
Svar från Nikki Mason; General Manager 4 dec. 2023
Thank you for lodging with us! I am glad that the front desk agent had great customer service!Come back to visit!

10/10 Fantastiskt

Charlene

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Had a very nice stay but housekeeping while we were out made 1 bed but not the other took our dirty towels but did not leave us any clean ones
Bodde här 2 nätter i november 2023
Svar från Nikki Mason; General Manager 6 nov. 2023
I am sorry to hear that your room did not get serviced the way that it was supposed to. I ham very glad to hear that you had a nice stay!

10/10 Fantastiskt

Thomas

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2023
Svar från Nikki Mason;General Manager 31 okt. 2023
Thank you for choosing to lodge with us! We hope that you will visit us again!

10/10 Fantastiskt

Anthony

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Vanessa Rumsey GSM 23 okt. 2023
Thank you so much for your excellent review! We hope that you choose us again for your next visit of our region.

2/10 Väldigt dåligt

Ashley

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service och rummets bekvämlighet
Management is terrible and extremely unprofessional. Rooms were clean and nice. Small but that’s ok it’s just to sleep and shower.
Bodde här 1 natt i oktober 2023
Svar från Vanessa Rumsey GSM 23 okt. 2023
I am so sorry that your stay inadequate. I hope that you come back and give us a second try on your next stay.

8/10 Bra

William

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Ther elevator needs an upgrade ..........it is so slow!
Bodde här 2 nätter i oktober 2023
Svar från Vanessa Rumsey GSM 23 okt. 2023
Thank you for your review. I am sorry that you found our elevator to be slow. I hope that you try us again for your next stay in our region.

8/10 Bra

Daniel

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very nice quiet room but breakfast needs work
The price/night was very high, but it was comparable to the other Penn Yan hotels, so I paid it. I will shop around more next time though. The main thing I noticed that needs improvement was the breakfast area and the breakfast. The breakfast area is set up in a way that puts everyone in each other's way. The coffee service needs to be off on it's own. People needing hot water for oatmeal or tea should not be blocking the people who want coffee. You can't even get a coffee cup if someone is already getting coffee or hot water. The oatmeal was hidden in a drawer, and once I found the oatmeal, I then needed to hunt around for the bowls. There were no nuts or berries or brown sugar to put in the oatmeal. There were no eggs or potatoes or hashbrowns. The first morning there was no fruit. I skipped the breakfast on the second day because it was too sad. I just had coffee. I should mention that I do not eat gluten. Parking was also a challenge, but not much can be done about that.
Bodde här 2 nätter i oktober 2023
Svar från Vanessa Rumsey GSM 23 okt. 2023
Thank you so much for your review. I am so sorry that our breakfast did not have many choices. Please be assured that we will be looking into this issue.

6/10 Okej

Michele

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
we got in late and went right to sleep. when we woke up there were rose petals that had fallen out of the bed . they were obviously there from the people before us. i went down to the desk in the morning and they said they couldn’t do anything for us because we booked through Expedia. Offered nothing for having a dirty bed. the hotel otherwise was very nice.
Bodde här 1 natt i oktober 2023
Svar från Vanessa Rumsey: Guest Service Manager 10 okt. 2023
I am sorry to hear that there was an inconvenience with your stay!

2/10 Väldigt dåligt

TINA

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Svar från Nikki Mason: General Manager 8 okt. 2023
I am sorry that there was an inconvenience with your stay! I hope you will give us another chance!

6/10 Okej

Robert

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Poor tv selection. worst breakfast which I have ever encountered. Really chintzy. Room was fine,
Bodde här 1 natt i september 2023
Svar från Vanessa Rumsey 28 sep. 2023
I apologize for the experience you had during your stay. Thank you for bringing the issues to our attention. I will inform the staff to make sure changes are made to correct the problems. Please accept my sincerest apologies.

10/10 Fantastiskt

David

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very quiet & comfortable rooms. Staff extremely inviting & friendly.
Bodde här 1 natt i september 2023
Svar från Vanessa Rumsey 24 sep. 2023
Thank you so much for your 5/5 review! We appreciate it greatly. We hope that you chose us for your next stay when you are in the area.

8/10 Bra

David

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Enjoying Keuka Lake sceneries
Bodde här 2 nätter i september 2023
Svar från Vanessa Rumsey 24 sep. 2023
Thank you so much for your review. We hope that you chose to stay with us again on your next visit to our region.

4/10 Dåligt

Vance

Gillade: Renlighet
Gillade inte: Personal och service
Room was ok, but I had to wait at the front desk for 30 min for someone to check me in. Breakfast was not good. Worst we have seen in years. Room had no hand soap and none after asking for some. No glasses in room.
Bodde här 1 natt i september 2023
Svar från Vanessa Rumsey 24 sep. 2023
I am so sorry that you experienced a wait time at check in and that the breakfast was disappointing. Please be assured that we are looking into the matters and will resolve them. Thank you for bringing these matters to our attention.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
a good spot to stay in the Finger Lakes
Bodde här 1 natt i september 2023
Svar från Vanessa Rumsey 24 sep. 2023
Thank you so much for your 10/10 review! We hope that you chose us to lodge with again on your next visit.

10/10 Fantastiskt

Jennifer

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staffs are friendly and walking distance to most attractions.
Bodde här 1 natt i september 2023
Svar från Vanessa Rumsey GSM 22 sep. 2023
Thank you so much for your 5/5 review! We hope that you chose us on your next stay!

10/10 Fantastiskt

Victor

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice stay
Bodde här 1 natt i september 2023
Svar från Vanessa Rumsey GSM 22 sep. 2023
Thank you so much for your 5/5 review on our hotel! We appreciate it greatly and look forward to you visiting us again the the future.

10/10 Fantastiskt

George

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I liked the location of the Hotel. Many Restaurants were within walking distance. The staff were very accommodating and helpful. I would recommend this place to friends and family.
Bodde här 1 natt i september 2023
Svar från Nikki Mason: General Manager 8 okt. 2023
I am glad that you enjoyed the location. I will share with all the staff how accommodating they were during your stay!Come back to visit!

8/10 Bra

Maria

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very comfortable hotel. The room was very clean and modern. It was small but cozy, it has everything we needed it for our stay! It is centrally located so we had a lot of restaurants and shops to choose from. The staff was very friendly. The only little down side is the breakfast was a little poor, not much variety of things. I’ll recommend to add a little more salty things. Other than that, we had a great stay
Bodde här 1 natt i september 2023
Svar från Nikki Mason: General Manager 8 okt. 2023
We are glad to hear that you had a great stay!Come back to visit!

10/10 Fantastiskt

Zaven

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Cleanliness, location.
Bodde här 2 nätter i september 2023
Svar från Vanessa Rumsey GSM 22 sep. 2023
Thank you so much for your 5/5 review! We hope that you chose us again on your next stay.

10/10 Fantastiskt

Karen

Bodde här 2 nätter i september 2023
Svar från Nikki Mason: General Manager 8 okt. 2023
Thank you for the perfect score and for choosing to lodge with us!

8/10 Bra

MICHAEL

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bed was comfortable. Room was close the elevator as requested. Would definitely stay here again.
Bodde här 1 natt i september 2023
Svar från Vanessa Rumsey GSM 8 sep. 2023
Thank you so much for your kind review! I'm so glad you found the bed comfortable and your room where you requested it. We hope that you choose us again for your lodging needs!

6/10 Okej

Johannes

Gillade: Renlighet
Bodde här 2 nätter i september 2023
Svar från Vanessa Rumsey GSM 8 sep. 2023
Thank you for your review. We hope that you chose us again for your lodging needs.

10/10 Fantastiskt

Melvin

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
What I do NOT LIKE, is the bill on my credit card is $145.36 and the receipt from The Penn Yan Microtel is $111.96. We stayed Wednesday night in the Microtel in Bath, NY. They would not print a receipt and said Expedia would send me a receipt. I have NOT received it. I am quite sure the amount charged to my credit card and amount from Microtel will not match. I also have a pending charge of $112.48. This should be taken off as we did not make purchases at either motel I am Happy with Microtel but certainly not happy with Expedia
Bodde här 1 natt i augusti 2023
Svar från Nikki Mason; General Manager 3 sep. 2023
Thank you for choosing to lodge with us! I am glad that you enjoyed your stay while you were here!

10/10 Fantastiskt

Margaret

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The only complaint is that there was no bar soap in the room. Other than that…very nice facility. The breakfast was very good too. Staff was excellent!
Bodde här 1 natt i augusti 2023
Svar från Nikki Mason; General Manager 2 sep. 2023
Thank you for choosing us with your stay in our area! We are glad that you found our facility to be very nice and our staff to be excellent!Come back to visit!

10/10 Fantastiskt

Debra

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly service
Bodde här 1 natt i augusti 2023
Svar från Nikki Mason; General Manager 2 sep. 2023
Thank you for choosing to lodge with us! My staff appreciate the feedback and want to thank you for your kind words!

10/10 Fantastiskt

Yunbing

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The front desk is always helpful to resolve issues. I had booked a suite, but it is right next to the elevator, and I requested to exchange to a room farther away from the elevator, and my request was granted without any issues. The shower drain was going slowly on the first day, and it’s fixed immediately after I reported the problem the next morning
Bodde här 2 nätter i augusti 2023
Svar från Nikki Mason; General Manager 31 aug. 2023
I am glad that the front desk staff was very helpful and that any issue you have had was resolved immediately! Thank you for Lodging with us! We hope that we will see you sometime in the future!

10/10 Fantastiskt

jose

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very close to everything
Bodde här 3 nätter i augusti 2023
Svar från Nikki Mason; General Manager 31 aug. 2023
It looks like you have enjoyed your stay with us!We are close to a lot of food options and the hiking trail.

10/10 Fantastiskt

Patrick

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i augusti 2023
Svar från Nikki Mason; General Manager 31 aug. 2023
Thank you for choosing to lodge with us! My staff and I hope that you will be back to visit!

10/10 Fantastiskt

Jeffrey

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Cycling the Finger lakes
Room and hotel were very clean. Check in and check out very easy. Great walkable location to restaurants and downtown.
Bodde här 3 nätter i augusti 2023
Svar från Nikki Mason: General Manager 28 aug. 2023
My staff and I are happy that you have enjoyed your stay! I am glad that you found your room to be clean and that check-in and out was easy. There are plenty of walkable restaurants within walking distance.

8/10 Bra

Rob

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great Staff. Good location to walk to downtown shops and restaurants.
Bodde här 1 natt i augusti 2023
Svar från Nikki Mason; General Manager 20 aug. 2023
I will share with all the staff how great they were. Come back to visit!

6/10 Okej

Sarah

Reste med familjen
Gillade: Personal och service
We were in a handicap room that was very dark. We could hear the people next door for several hours. Toilet paper is one ply. Towels were sandpaper. But it was clean and the staff were nice. Just needs a little upgrade.
Bodde här 3 nätter i augusti 2023
Svar från Nikki Mason; General Manager 20 aug. 2023
I am glad that you your room was clean and the staff was nice.

8/10 Bra

Cindy

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We arrived late in the day, so we didn't really notice much about the surrounding area. The attendant at the front desk was standing outside when we arrived. He came in and helped us when we came in to the building. Thought that was strange. Wondered what would have happened if someone came to the desk when he was standing outside. He wasn't very personable either. But we did get checked in and our room was very nice. Breakfast was very good also, Nice selection.
Bodde här 1 natt i augusti 2023
Svar från Nikki Mason; General Manager 20 aug. 2023
I am glad that you enjoyed breakfast and that you enjoyed your room! I will share your enjoyments with the staff. Come back to visit!

10/10 Fantastiskt

Vernon

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Only one problem. Asked for fresh towels. They came and took soiled ones, but didn't leave fresh ones
Bodde här 1 natt i augusti 2023
Svar från Nikki Mason; General Manager 20 aug. 2023
Thank you for lodging with us. Come back to visit if you are in the area!

10/10 Fantastiskt

Kathy

Bodde här 1 natt i augusti 2023
Svar från Nikki Mason; General Manager 20 aug. 2023
Our team wants to thank you for the perfect score! Come back to visit if you are in this area again!