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Recensioner av Comfort Inn Pensacola - University Area

2.5 out of 5
Comfort Inn Pensacola - University Area
8080 N Davis Hwy, Pensacola, FL

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 460 av 1001 recensioner" "
8 - Bra i betyg. 353 av 1001 recensioner" "
6 - Okej i betyg. 106 av 1001 recensioner" "
4 - Dåligt i betyg. 54 av 1001 recensioner" "
2 - Väldigt dåligt i betyg. 28 av 1001 recensioner" "

8,6/10

Renlighet

9,0/10

Personal och service

8,2/10

Bekvämligheter

8,2/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

4/10 Dåligt

Luis

Affärsresenär
Gillade: Personal och service och boendets skick och faciliteter
The property was well maintained and the room appeared clean, however both queen sized beds smelled bad.
Bodde här 1 natt i maj 2024
Svar från Fran Wiggins 9 maj 2024
Good afternoon, Thank you so much for your feedback. We would like to apologize for the issues you had with beds. I want to assure you that appropriate action has been taken to correct the problem to ensure it does not get repeated again. Have a great day!

10/10 Fantastiskt

Eleanore

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
What Ilike: Close to Interstate. Close to restaurants and retail stores. What I didn't like: Outdoor swimming pool at parking area.
Bodde här 2 nätter i maj 2024
Svar från Fran Wiggins 6 maj 2024
Good afternoon, Thank you so much for your feedback. We are happy that you enjoyed your stay with us and found our location to be ideal for your traveling needs. We hope to see you again. Have a great week!

10/10 Fantastiskt

Karen

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean and quiet.
Bodde här 1 natt i mars 2024
Svar från Fran Wiggins 6 maj 2024
Good afternoon,Thank you so much for your feedback. We are delighted you enjoyed your stay with us. We look forward to your next visit to Pensacola. Have a great week!

6/10 Okej

Terri

Gillade: Personal och service
Bodde här 1 natt i maj 2024
Svar från Fran Wiggins 6 maj 2024
Good afternoon,Thank you so much for your feedback. We are happy that you enjoyed your stay with us. We look forward to your next visit. Have a great week!

10/10 Fantastiskt

Thomas

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Fran Wiggins 26 apr. 2024
Good Afternoon,Thank you so much for your feedback. We are so happy to hear you enjoyed your stay with us. We hope to see you again. Have a great weekend!

8/10 Bra

Jay

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good value. One bed was softer than the other. Bathroom very clean. Breakfast ok. Friendly staff.
Bodde här 2 nätter i april 2024
Svar från Fran Wiggins 8 apr. 2024
Good Afternoon,Thank you so much for your feedback. We are happy you enjoyed your stay with is. We look forward to your next visit to Pensacola. Have a great week!

10/10 Fantastiskt

Re-Gina

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
They have the most comfortable beds.
Bodde här 1 natt i mars 2024
Svar från Fran Wiggins 5 apr. 2024
Good afternoon,Thank you so much for your feedback. We are happy that you enjoyed your stay with us. Have a great weekend!

10/10 Fantastiskt

Julisa

Bodde här 1 natt i mars 2024
Svar från Fran Wiggins 26 apr. 2024
Good Afternoon,Thank you so much for your feedback. We are happy to hear you enjoyed your stay with us. We look forward to your next visit. Have a great weekend!

10/10 Fantastiskt

Sean

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Fran Wiggins 4 apr. 2024
Good Afternoon.Thank you so much for your feedback. We are delighted you enjoyed your stay with us. See you next time! Have a great weekend!!

8/10 Bra

Charlene

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay
Bodde här 1 natt i mars 2024
Svar från Fran Wiggins 16 mars 2024
Good Afternoon,Thank you so much for your feedback. We are happy your enjoyed your stay with us. We hope to see you again. Have a great day!

8/10 Bra

Edwin

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Not the newest hotel in town but still in decent shape. I think they are renovating because our room felt fresher, new flooring, remodeled bathroom etc. The best part was the staff. Every staff person I saw talked to me and were very friendly. Great staff.
Bodde här 2 nätter i mars 2024
Svar från Fran Wiggins 12 mars 2024
Good afternoon,Thank you so much for your feedback. We are happy your enjoyed your stay with us. We hope to see you again.Have a great day!

6/10 Okej

April

Bodde här 2 nätter i februari 2024
Svar från Fran Wiggins 21 mars 2024
Thank you so much for your feedback. We hope to see you again.Have a great day!

8/10 Bra

Alberto

Bodde här 2 nätter i februari 2024
Svar från Fran Wiggins 3 mars 2024
Thank you so much for your feedback. We are happy to hear you enjoyed your stay with us. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.Have a great day

4/10 Dåligt

Alexis

Gillade inte: Renlighet och boendets skick och faciliteter
I’m never coming back to this property at all
Bodde här 2 nätter i februari 2024
Svar från Fran Wiggins 3 mars 2024
Your reservation was for two days. We don't have any reports of any issues with your room during your stay. Please remember when you stay at any hotel and you are not happy with you room, please report it to the front desk. Our goal is to make everyone stay as comfortable as if you were at home. We would have like the opportunity to make your stay comfortable Please remember to report any issues with your hotel room to the front desk. We hope you have a great day.

2/10 Väldigt dåligt

Marie

No AC is unacceptable
No air conditioning in Florida! AC didn't work. Not cool. Room was super tiny and cramped. Beds were so soft that you sank into them like a marshmallow. Not a bad location but pass if you prefer to have AC in your room.
Bodde här 2 nätter i januari 2024
Svar från Fran Wiggins 1 feb. 2024
Good Afternoon,Thank you for writing a review about our hotel; it was a pleasure to serve you with your accommodation needs. I'm concerned about the issues you experienced with the A/C in your room. Your stay with us was for two days. There are no notes in your reservation or anything in the maintenance log for room 421 about any issues with the A/C in the room. When you stay at any hotel and there is any type of issue you have with your room, Please report it to the front desk. Our goal is to make sure all guest have a comfortable and enjoyable stay. Have a great weekend.

10/10 Fantastiskt

Sewuese

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great, as usual
This is my 3rd time staying at this location. Everything was perfect & will be staying here again in the future.
Bodde här 3 nätter i januari 2024
Svar från Fran Wiggins 25 jan. 2024
Thank you so much for your wonderful feedback. We are so happy to hear you enjoyed your stay with us. We look forward to your next visit.

10/10 Fantastiskt

Jody L

Bodde här 3 nätter i december 2023
Svar från Fran Wiggins 25 jan. 2024
Thank you so much for your wonderful feedback. We are so happy to hear you enjoyed your stay with us. We look forward to your next visit.

8/10 Bra

Jack

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Fran Wiggins 10 dec. 2023
Thank you so much for your feedback. We are happy to hear your enjoyed your stay with us. We hope to see you again.Have a great day!

6/10 Okej

Christina

Reste med familjen
Gillade: Personal och service
Hotel was a bit outdated the carpet was dirty and the toilet was really low to the ground.
Bodde här 2 nätter i november 2023
Svar från Fran Wiggins 30 nov. 2023
Good Afternoon,Thank you so much for your feedback. We are currently remolding the hotel rooms and bathrooms. We hope to see again. Have a great week.

10/10 Fantastiskt

Nazly

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The was clean and comfortable.
Bodde här 1 natt i november 2023
Svar från Fran Wiggins 19 nov. 2023
Good Morning, Thank you so much for your feedback. We are happy to hear you enjoyed your stay with us. We hope to see you again. Have a great day

10/10 Fantastiskt

Mary, Colleyville

Gillade: Renlighet
Bodde här 1 natt i november 2023
Svar från Fran Wiggins 15 nov. 2023
Good Morning,Thank you so much for your feedback. We are happy you enjoyed your stay with us. We hope to se you again.Have a great day

8/10 Bra

Luz-Selenia

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
The breakfast was good. The front desk attention was always great. Housekeeping ... not great. All they did was make the beds. Sheets never changed and bathroom never cleaned .... just towels replaced, room never vacuum. The view was a run down trailer...not pleasant.
Bodde här 5 nätter i november 2023
Svar från Fran Wiggins 12 nov. 2023
Good Afternoon,Thank you so much for your feedback. We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests. I assure you that I will forward your concerns to our management team.

10/10 Fantastiskt

Hallie

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay
Super comfortable! Bed was great, pillows were cozy. Bathroom had a night light, and lamp had a dimmer that was just right. Lots of plugs and USB ports for all of our devices. Continental breakfast was really good. Furnishings weren’t particularly fancy but I was very pleased with our stay.
Bodde här 1 natt i november 2023
Svar från Fran Wiggins 12 nov. 2023
Good Morning,Thank you for your feedback. We are happy to hear your enjoyed your stay with us. We hope to see you again.Have a great day!

6/10 Okej

Janet, Cumming

Reste med familjen
Gillade: Personal och service och bekvämligheter
Gillade inte: Renlighet och boendets skick och faciliteter
Floors were filthy. Room was small. Construction all around. One working ice machine in the whole building.
Bodde här 2 nätter i november 2023
Svar från Fran Wiggins 12 nov. 2023
Thank you very much for choosing Comfort Inn Pensacola Florida, for your accommodation needs in Pensacola. I want to apologies for not being able to meet your satisfaction on overall stay at our hotel. I'm writing to thank you for taking the time to write the review concerning your stay at our hotel. We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests. I assure you that I will forward your concerns to our management team so that appropriate long term solution can be implemented.

10/10 Fantastiskt

Barbara

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was a lovely, clean room. Everything was pleasant, the breakfast was delicious, and the staff was pleasant and welcoming. I will definitely stay here again when I return to Pensacola!
Bodde här 2 nätter i november 2023
Svar från Fran Wiggins 10 nov. 2023
Good afternoon,Thank you so much for your feedback. We are happy to hear you enjoyed your stay with us. We hope to see you again. Have a great weekend.

10/10 Fantastiskt

robert

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Pensacola Stop Over
Our destination was New Orleans. This Comfort Inn is a perfect location for us. All staff is friendly and answers any questions we have. The breakfast is great and the coffee starts our day!
Bodde här 1 natt i oktober 2023
Svar från Fran Wiggins 5 nov. 2023
Good Afternoon,Thank you for your feedback. We are so happy to hear your enjoyed your stay with us. We hope to see you again. Have a great day!

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från Fran Wiggins 3 nov. 2023
Thank you so much for your feedback. We are happy to hear you enjoyed your stay with us. We hope to see you again. Have a great weekend.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Would stay again
My room was spotless and the pillows were especially comfortable. The breakfast had a good variety of hot and cold options. The coffee could have been better.
Bodde här 3 nätter i oktober 2023
Svar från Fran 23 okt. 2023
Good Afternoon,Thank you so much for your feedback. We are happy you enjoyed your stay with us. We do hope to see you again. Have a great week!

10/10 Fantastiskt

Bill

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
very friendly employees. good food.
Bodde här 2 nätter i oktober 2023
Svar från Fran Wiggins 14 okt. 2023
Thank you for your feedback. We are happy to hear you enjoyed your stay with us. We hope to see you again.Have a great day

10/10 Fantastiskt

Richard

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great Hotel in Pensacola :)
Very comfortable hotel with very attentive staff - very friendly and made us feel welcomed. The breakfast was much more than we expected, and very tasty. Something for everyone in the family. The lemon infused water being available in the lobby 24/7 was very comforting and tasty. Thanks so much. :)
Bodde här 2 nätter i oktober 2023
Svar från Fran Wiggins 9 okt. 2023
Thank you so much for your feedback. We are happy to hear you enjoyed your stay with us. I'm glad our staff made you and your family comfortable during your stay.

10/10 Fantastiskt

Susan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bed was very comfortable
Bodde här 2 nätter i september 2023
Svar från Fran 27 okt. 2023
Good afternoon,Thank you for your feedback. We are happy to hear you enjoyed your stay with us. We hope to see you again.Have a great weekend!

10/10 Fantastiskt

Takecha

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
It was amazing. The staff was very friendly and very knowledgeable.
Bodde här 2 nätter i september 2023
Svar från Fran Wiggins 29 sep. 2023
Good Afternoon,Thank you so much for your feedback. We are so happy you enjoyed your stay with us. We hope to see you again. Have a great day!

10/10 Fantastiskt

Alfred

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2023
Svar från Fran Wiggins 24 sep. 2023
Thank you so much for your feedback. We are so happy you enjoyed your stay with us. We hope to see you again. Have a great day!!

8/10 Bra

Aaron

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Fran Wiggins 15 sep. 2023
Thank you so much for your feedback. We are happy you enjoyed your stay with us. We hope to see again. Have a great day!

8/10 Bra

Angel

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good stay
It’s an older hotel but the staff was extremely nice, breakfast was fine & room was comfortable & clean. It’s in a very quiet area so that was a plus as well. No complaints.
Bodde här 2 nätter i september 2023
Svar från Fran Wiggins 7 sep. 2023
Thank you so much for your feedback. We are so happy that you enjoyed your stay with us. We hope to see you again. Have a great day!

10/10 Fantastiskt

Christy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i augusti 2023
Svar från Fran Wiggins 2 sep. 2023
Thank you for you feedback. We hare happy you enjoyed your stay with us. We hope to see you again. Have a great day.

2/10 Väldigt dåligt

Shenela

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
I don't understand how this hotel has the rating it has. I wasn't impressed at all. It older with I guess new paint. The room had a weird smell. The toilet didn't want to flush. The shower was dirty, with hair in it. Thankfully I checked in at 12am and was too exhausted from the six hour drive to complain. I will never stay here again
Bodde här 1 natt i augusti 2023
Svar från Fran Wiggins 28 aug. 2023
Thank you so much for your feedback. We apologize that you were not satisfied with the cleanliness of your room during your stay. This is not the kind of experience we want our valued guests, like you, to have. Your feedback will be forwarded to the hotel management to ensure all rooms are up to Choice Hotels standards. We hope for another chance to have you as our guest.

8/10 Bra

FARID

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Worth the Money .
Bodde här 3 nätter i augusti 2023
Svar från Fran Wiggins 28 aug. 2023
Thank you so much for your feedback. We hare happy you enjoyed your stay with us. We hope to see you again. Have a great day.

10/10 Fantastiskt

karen

Bodde här 3 nätter i augusti 2023
Svar från Fran Wiggins 14 sep. 2023
Good afternoon,Thank you so much for your feedback. We are so happy you enjoyed your stay with us. We hope to see you again. Have a great day!

8/10 Bra

Allison

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i augusti 2023
Svar från Fran Wiggins 20 aug. 2023
Thank you so much for your feedback. We are happy you enjoyed you stay with us. We hope to see you again. Have a great day!

6/10 Okej

Mesfer

Gillade: Renlighet och personal och service
The hotel was old and staff unfriendly
Bodde här 11 nätter i augusti 2023
Svar från Fran Wiggins 18 aug. 2023
Thank you so much you feedback. We apologize you didn't enjoy your stay with us. Our goal is to start renovating this year. This is the first I have heard the staff being unfriendly, we apologize you experience that. Have a great day.

6/10 Okej

Sharon

Gillade: Personal och service
Bodde här 6 nätter i augusti 2023
Svar från Fran Wiggins 2 sep. 2023
Thank you so much for your feedback. We appreciate you staying with us. Have a great day.

10/10 Fantastiskt

Christinr

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Clean room with a good breakfast.
The building is clean and well kept. It’s a good location. The staff is friendly. The room is comfortable and surprisingly quiet.
Bodde här 1 natt i augusti 2023
Svar från Fran Wiggins 12 aug. 2023
Thank you so much for your feedback. We are pleased you enjoyed your stay with us. We hope to see you again. Have a great day.

10/10 Fantastiskt

Martin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i augusti 2023
Svar från Fran Wiggins 12 aug. 2023
Thank you so much for your feedback. We are so happy you enjoyed your stay with us. We hope to see you again. Have a great day.

8/10 Bra

Cecil

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Our check in was fast and the guy was extremely professional and helpful. Beds were VERY comfortable. Room was clean. Not impressed with the coffee in the room or at the breakfast, but I do love my coffee so maybe it’s just me… Nice convenient food pantry items if you need meds or food. Overall it was perfect for our one night stay.
Bodde här 1 natt i augusti 2023
Svar från Fran Wiggins 6 aug. 2023
Thank you so much for your feedback. We are pleased you enjoyed your stay with us. We hope to see you again. Have a great day.

10/10 Fantastiskt

David

Bodde här 1 natt i juli 2023
Svar från Fran Wiggins 28 aug. 2023
Thank you so much for your feedback. We hare happy you enjoyed your stay with us. We hope to see you again. Have a great day.

4/10 Dåligt

mark

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i juli 2023
Svar från Fran Wiggins 3 aug. 2023
Thank you for your feedback. We would like to know the issues you had with your stay.

2/10 Väldigt dåligt

Marvin

The hotel is in a bad neighborhood and the rooms are outdated and overpriced. The shower wouldn’t drain so you had to stand in water to shower. Yellow stains on the bed covering so I had to purchase a sleeping bag just to lay on bed. I was very disappointed in expedia and will look elsewhere for rooms . The condition the room was in I deserve a full refund and expect expedia to refund me !!!
Bodde här 3 nätter i juli 2023
Svar från Fran Wiggins 31 juli 2023
Mr. Dew,I spoke with you just three hours ago and none of this information was said to me on the phone. You said that you left early 2am due to the noise at the hotel. And you had a 13 hour drive home. Your reservation was for three nights, you never reported any issue with your room while we spoke on the phone. If the conditions were as bad as you said in your review. Why did you stay three nights? Fran

10/10 Fantastiskt

Noemi

Reste med sin partner
Muy limpio
Bodde här 3 nätter i juli 2023
Svar från Fran Wiggins 31 juli 2023
Muchas gracias por sus comentarios. Nos complace que haya disfrutado de su estadía con nosotros. Esperamos verte de nuevo. Qué tengas un lindo día.

10/10 Fantastiskt

Rodney

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay!
Great stay, staff very good, and let us keep our broken-down vehicle in their lot until we could get it the next day. Slept great too, and the breakfast staff noticed my orange juice from dispenser was watered down, and brought me a fresh cup.
Bodde här 1 natt i juli 2023
Svar från Front Desk 27 juli 2023
Good afternoon , thank you for your kind review , we are as happy we could help with holding vehicle until you could get....