Hotell nära Pentwyn Leisure Centre

“The room was clean, but not what we expected. We were given an accessible room, even though I had not booked that, and when we asked if it was possible to switch we were given a multitude of reasons why we shouldn’t. Upon check in, our first encounter with the staff member present felt strange. We were asked if we had stayed there previously, we hadn’t, we were asked how we got there, by cab, we were told when breakfast was served and given our room keys. What we were not told was that you...

“Room was clean and tidy. Could have done with more pillows but that was a personal preference and could have been addressed if I had asked for more so no reflection on the hotel. Breakfast was good, hot and plenty of choice. Items were replenished quickly and staff very efficient. Only complaint would be that there was not always someone at the welcome desk when assistance was required but when there was someone they were very helpful.”

“Our stay was okay overall and suited our purpose, especially as it was not expensive. The room was very basic, but it had clean towels, a clean bathroom, and the bed was clean when we arrived. However, there were some hairs left in the bathtub, which was not very pleasant to see and could have been cleaned more carefully. When we first entered the room, it was quite cold, but after turning on the electric heater it became comfortable. Fortunately, it was not a particularly cold night. In...

“Nice staff and wonderful amenities”

“Beautiful room. wxceptional standard and cleanliness. Great amenities in the guest lounge area. A bit noisy at night due to city location. Breakfast food fresh and high standard ingredients aligned to the hotel brand. Given the price point a cooked breakfast option should be included not additional. I would recommend and stay again in a back located room if possibke.”

“Spotless room”

“Ok clean room. Nice and service minded workers, fast help with our shower that was too hot. Great location, close to Cardiff castle and shopping.”

“Fab stay, cute little place ”

“Spotless snd comfortable.”

“Enjoyed the whole experience ”

“Trevlig atmosfär i ett äldre ombyggt hus. Familjedrivet. Relativt lugnt område med möjlighet till en 20 minuters promenad genom park och längs med floden Taff, till centrum och det fantastiska slottet.”

“Lite tråkig entré och foajé. Kunde gjorts mysigare i loungen. ”

“Mycket bra läge med fin utsikt över hamn och city. Något högt ljud på värmefläkt i övrigt utmärkt. ”