We had to take a handicap room to stay on ground floor, the room was ok, but the bathroom was terrible. When my husnand took a shower there was water all over the bathroom floor since there was nothing to stop the water from getting all over the floor. I skipped the shower since it was unsafe and just nasty with the water on the floor. I wondered why there were two drains in the bathroom floor. When I checked for bed bugs it was dirty between the mattress and box springs. The bed was very soft, so not the best mattress. The desk was very nice when we checked in, so that part was pleasant and the coffee was good the next morning. I can only speak for our handicap room, so maybe the others were better.