Deluxe-rum - 2 queensize-sängar - icke-rökare - kylskåp | Bäddmadrasser, värdeförvaringsskåp på rummet och strykjärn/strykbräda

Recensioner av Best Western Plus The Inn At King Of Prussia

3.5 out of 5
Best Western Plus The Inn At King Of Prussia
127 S Gulph Road, King of Prussia, PA

Recensioner

7,4

Bra

10 - Fantastiskt i betyg. 332 av 1002 recensioner" "
8 - Bra i betyg. 295 av 1002 recensioner" "
6 - Okej i betyg. 174 av 1002 recensioner" "
4 - Dåligt i betyg. 117 av 1002 recensioner" "
2 - Väldigt dåligt i betyg. 84 av 1002 recensioner" "

7,6/10

Renlighet

8,0/10

Personal och service

7,2/10

Bekvämligheter

7,2/10

Boendets skick och faciliteter

7,6/10

Hållbarhet

Recensioner

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Marcus Collins - General Manager 25 sep. 2023
Thank you for your feedback. I hope we will host you some time soon again

6/10 Okej

John

Reste med familjen
Gillade: Rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
Decent place at a great summer price!
Was not expecting a stellar visit and we chose this property purely on price. So, it was not a complete miss and not a complete homerun. It was actually a decent room and good beds. The rooms could use an overhaul as carpets are rundown and quite dirty but there was no smell and no moldy feeling at all. So clean but "dirty" look and just a lot of years. But good air condition, good parking right outside, and very nice size room with a little open park adjacent to the room. Crowd is mix but clearly a Casino crowd. Lots of people bringning wings and wine to rooms seemingly and on a tight budget. Overall a one night stay is fine and can't expect more from a property such as this and a 150 dollar price tag mid summer vacations. So decent place at a very good price!
Bodde här 1 natt i juli 2022
Svar från AL 16 juli 2022
Thank you for rating our property. We appreciate your business and hope to see again in the future!

8/10 Bra

Tobias

Reste med familjen
Gillade: Personal och service och rummets bekvämlighet
Nice place
Nice place with good staff but looking a bit run down and could do with a good clean.
Bodde här 1 natt i juli 2021
Svar från Management 26 juli 2021
Thank you for providing this feedback

10/10 Fantastiskt

irma leticia

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Buen servicio
Bodde här 4 nätter i april 2024
Svar från Marcus - General Manager 17 apr. 2024
Gracias Irma, espero verte pronto

2/10 Väldigt dåligt

NOOR

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
They not return my security money Already I left 15 days ago 👎👎👎👎👎
Svar från Marcus Collins-General Manager 16 apr. 2024
I am sorry that you have not received your funds. They were released by our hotel on 3/29 at 2.20am. I recommend speaking with your bank. Please be aware that you will not see a credit, just the release of the hold so there will no longer a pending charge. If you have any questions, please feel free to contact the hotel and speak with me.

10/10 Fantastiskt

Andrew

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff friendly rooms are clean
Bodde här 1 natt i april 2024
Svar från Marcus - General Manager 10 apr. 2024
Thanks so much Andrew, I am glad that you enjoyed staying with us and hope to host you again soon.

10/10 Fantastiskt

Demetria

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Every thing was acceptable
Bodde här 4 nätter i mars 2024
Svar från Marcus - General Manager 7 apr. 2024
Dear Demetria,Thank you so much for your full mark rating and your kind comment. I am so pleased that you enjoyed your stay and hope to host you again

10/10 Fantastiskt

Louis

Bodde här 1 natt i mars 2024
Svar från Marcus Collins-General Manager 16 apr. 2024
Thank you so much for the positive rating. I am so pleased that you enjoyed your stay and hope to host you again soon.

4/10 Dåligt

Jonathan

Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
The only thing i liked about this property is the fact that the staff were nice, and the room had no bugs and was mostly clean. However, 3/4 of this property is under construction. There was some massive jackhammering going on at about 830 am, where they were busting up the sidewalk to lay a new one. There is no front entrance- rather, a side entrance has been converted into a lobby. Breakfast is served at the end of a hallway in some administrative offices on the 3rd floor. There are no microwaves in the rooms, but there are huge refrigerators. To use a microwave, you have to go where the breakfast is served, where a microwave is located. When I arrived at my room, my bedsheets were on sideways and about to pop off of the matress. The lampshade of one of the lamps had what i could only guess to be boogers smeared inside of it (room 403). The room was a single king, but it clearly used to be a double queen, because the placement of electrical outlets was inconvenient and made no sense. In the morning, housekeeping would open a room, flip out the latch to keep the door from closing all the way, and then allowed the door to swing closed freely until it loudly banged on the latch. I would not stay here again.
Bodde här 2 nätter i mars 2024
Svar från Marcus - General Manager 26 mars 2024
I am so sorry that your experience was not as it should have been. We are in the process of making some changes and I am sorry that your experience was affected by that. I hope you will reconsider your decision not to return.

10/10 Fantastiskt

Stephen

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I had a great experience
Bodde här 1 natt i mars 2024
Svar från Marcus - General Manager 24 mars 2024
I am so glad that you had a good experience staying with us. I hope you will stay with us again soon.

10/10 Fantastiskt

Jeff

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was nice to be able to have fun playing table tennis with my friends. I liked that the breakfast menu was varied and delicious.
Bodde här 2 nätter i mars 2024
Svar från Marcus - General Manager 20 mars 2024
Dear Jeff,Thank you so much for your kind response. I am so glad that you appreciate breakfast and the table tennis. I very much hope we will host you again soon.

8/10 Bra

Sonya

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great staff, clean inside facility. Outside lots if construction some cans and discarded clothing made the place look less than desirable. Please discontinue the hard chopped eggs for breakfast. Its such a waste ...unless you are using it for egg salad later.
Bodde här 3 nätter i mars 2024
Svar från Marcus - General Manager 20 mars 2024
Dear Sonya,Thank you for your response. The chopped eggs were not a wise decision and they have been removed. I take your point on the mess outside. I have tried to keep up on it but some days are tougher than others. We are come towards the end of the construction in our parking lot which will help. I hope that we will host you again.

10/10 Fantastiskt

Yushan

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent
Bodde här 1 natt i mars 2024
Svar från Marcus - General Manager 20 mars 2024
Thank you so much for your stellar rating. I hope we will host you again soon.

10/10 Fantastiskt

Malikarjuna

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Just stayed for a night. It was easy and convenient. They are remodeling so bit to construction but didn’t bother us at all.
Bodde här 1 natt i februari 2024
Svar från Marcus - General Manager 20 mars 2024
Dear Malikarjuna,Thank you so much for your positive review. I am so glad that you enjoyed your stay and hope to host you again soon.

10/10 Fantastiskt

Michael

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The front desk people were great. The room was excellent. The only draw back was the construction but we were there on the weekend, so there was no problem.
Bodde här 2 nätter i mars 2024
Svar från Marcus - General Manager 20 mars 2024
Dear Michael,Thank you so much for your positive feedback. I am so glad that you connected with our front desk. I hope we will host you again soon.

10/10 Fantastiskt

Elisabeth

Bodde här 1 natt i februari 2024
Svar från Marcus - General Manager 24 mars 2024
Thank you so much for your positive rating. I am delighted that you enjoyed your stay and hope to host you here again soon.

10/10 Fantastiskt

Robersy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice
Bodde här 1 natt i februari 2024
Svar från Marcus - General Manager 5 mars 2024
Thank you so much for your positive feedback. I am delighted you enjoyed your stay and hope to host you again soon.

10/10 Fantastiskt

Marie

Reste med familjen
Clean
Bodde här 3 nätter i februari 2024
Svar från Marcus - General Manager 5 mars 2024
Your one word review is music to my ears! Thank you so much for your feedback and I will pass on your feedback to my housekeeping department. I hope we will host you again soon.

8/10 Bra

Orgilbaatar

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved the breakfast. Everything was great. The only problem was the limited parking due to construction. But all in all good hotel for the price
Bodde här 1 natt i februari 2024
Svar från Marcus - General Manager 5 mars 2024
Thanks so much. I appreciate the moderate comment on the parking! It is finished now, but yes, was definitely impactful! Hope to host you again and I am so glad you enjoyed your visit.

8/10 Bra

Ileen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Close to the mall
Bodde här 2 nätter i februari 2024
Svar från Marcus - General Manager 26 feb. 2024
Thank you so much for your review. I am so pleased that you enjoyed your stay and hope to host you here again soon.

6/10 Okej

Benjamin

No
Bodde här 1 natt i februari 2024
Svar från Marcus - General Manager 22 feb. 2024
I am sorry that your stay was not as it should have been. I expect construction and parking lot access had something to do with it. That will be all over by this weekend. I hope we will have a chance to provide you with a better experience in the future.

10/10 Fantastiskt

Kellee

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Would have liked hot food for breakfast. Lots of construction and couldn't find the entrance. Needed better signage.
Bodde här 1 natt i februari 2024
Svar från Marcus - General Manager 21 feb. 2024
Thank you for your 5 star review and constructive criticism. We will be completing the construction near the entrance on Friday and redesigning that whole area in front. We will be changing the hot food tomorrow. I am so sorry you missed that.

10/10 Fantastiskt

Tara, Nesquehoning

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Customer service is awesome!
Bodde här 1 natt i februari 2024
Svar från Marcus - General Manager 16 feb. 2024
Thank you so much for your kind words. I am so glad that you enjoyed your stay and I hope we will host you here again soon.

10/10 Fantastiskt

Malikarjuna

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was super convenient and close to everything thing. The staff was very friendly. Definitely will stay again.
Bodde här 3 nätter i februari 2024
Svar från Marcus - General Manager 13 feb. 2024
Thank you so much for the fabulous rating and review. I am glad that you enjoyed your stay and pleased that you found the hotel convenient and friendly! I hope we will host you here again soon.

10/10 Fantastiskt

Richard

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Marcus - General Manager 13 feb. 2024
Thank you very much for the positive rating. I am so pleased that you enjoyed your stay. I very much hope we will host you again soon

10/10 Fantastiskt

Tara, Nesquehoning

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Marcus - General Manger 23 jan. 2024
Dear Tara,Thank you so much for your positive rating. It was a pleasure hosting you and I am so pleased that you enjoyed staying with us. I hope we will see you again soon.

8/10 Bra

robert

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
There when we needed it.
I’m sure when the construction is done it will be beautiful. The night we stayed it was literally raining sideways and with the construction it was difficult to find the entrance. When we did the guy at the front desk was awesome. He was very helpful and friendly. The morning breakfast was a little lacking. Coffee ok, fresh fruit good. Nothing hot unless you microwave a jimmy dean sandwich.
Bodde här 1 natt i januari 2024
Svar från Marcus - General Manger 19 jan. 2024
Dear Robert,Thanks so much for your feedback. I am so glad to hear that Xavier gave you a warm welcome. The breakfast is in transition but we hope to see some changes starting this Tuesday. The hotel will be gorgeous following renovation and those renovations are right around the corner. I hope to see you you again soon.

4/10 Dåligt

Hannah

Bodde här 1 natt i januari 2024
Svar från Marcus - General Manger 19 jan. 2024
Dear Hannah,I am so sorry that your stay was not as it should have been. I hope that you will give us another try, perhaps following our upgrades.

10/10 Fantastiskt

Marc

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Marcus - General Manger 19 jan. 2024
Dear Marc,Thank you for your fantastic rating. I am so glad that you enjoyed your stay and I hope to host you here again soon

10/10 Fantastiskt

Jaelyn

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I loved this place and the people! Great place to stay.
Bodde här 2 nätter i december 2023
Svar från Marcus - General Manger 9 jan. 2024
Thank you so much for your kind review. I am so glad you got to know the staff and had a wonderful stay. I hope we will see you again soon.

10/10 Fantastiskt

Keon

Bodde här 1 natt i december 2023
Svar från Marcus - General Manager 9 jan. 2024
Thank you so much for your positive rating. I am so pleased that you enjoyed your stay and hope to host you again.

8/10 Bra

Cheryl

Construction
Bodde här 1 natt i december 2023
Svar från Marcus - General Manger 5 jan. 2024
Thank you for your positive review. I am so pleased you enjoyed your stay and I hope to host you here again soon.

8/10 Bra

Edward

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Recommended. Right next to the mall.
Clean, comfortable, and convenient the only issue is finding the entrance to the parking lot.
Bodde här 1 natt i december 2023
Svar från Marcus - General Manager 5 jan. 2024
Dear Edward,Thank you so much for the recommendation and positive review. I am glad you found your way in the end, the fencing can be a little confusing. I am so pleased that you enjoyed your stay and hope to see you here again soon.

10/10 Fantastiskt

Richard

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Marcus - General Manager 5 jan. 2024
Dear Richard,Thank you for the excellent rating! I am so glad that you enjoyed your stay and hope to host you again soon.

10/10 Fantastiskt

Michele

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel was very clean, spacious rooms. Staff was friendly and helpful. Would strongly recommend for the price
Bodde här 1 natt i december 2023
Svar från Marcus - General Manager 5 jan. 2024
Thank you so much for your recommendation and kind words. It was a pleasure hosting you and I hope we will see you again.

10/10 Fantastiskt

Lamar

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Marcus - General Manger 1 jan. 2024
Thank you so much for rating us so highly. I am delighted to read that you enjoyed your stay and hope to host you again soon.

10/10 Fantastiskt

Mark

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Marcus Collins - General Manager 1 jan. 2024
Dear Mark,Thank you so much for your high rating. I am so glad that you enjoyed your stay and I hope we will host you again soon.

8/10 Bra

Donna

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was okay, but it smelled like marijuana in the hallway, and the bathroom didn’t have an exhaust fan. There were people playing loud music by the parking lot during our first night, but for the rest, it was quiet.
Bodde här 3 nätter i december 2023
Svar från Marcus - General Manger 20 dec. 2023
Thank you so much for your feedback. I am sorry about the smell and noise, but glad they were temporary issues and that your overall experience was positive.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Noticeable changes with an exceptional staff
In the midst of reconstruction, the staff has been able to maintain a clean and well managed hotel with little to no noise or problems. Not much for breakfast and bring your own coffee but clean and comfortable for a quick stay. A very special thank you to Nita, who was exceptional in her service. Ms. Mcfarland was kind, knowledgeable went above and beyond to make the stay welcoming and comfortable. If you have had a less than great experience at this hotel before, It's worth a second try.
Bodde här 1 natt i december 2023
Svar från Marcus - General Manager 20 dec. 2023
Thank you so much for your kind words. I am so glad you have met the mercurial Ms. McFarland. She is certainly an asset to our hotel. I hope that you will forgive us our breakfast and come and see us soon.Warm regards,

10/10 Fantastiskt

Amy

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Carol Ann was amazing and very welcoming. The facility was clean.
Bodde här 2 nätter i december 2023
Svar från Marcus - General Manger 1 jan. 2024
Thank you so much for your kind comments. I made sure to screenshot your comment and text it to CarolAnn. She was so pleased! I am so pleased that you enjoyed your stay and hope to see you here again soon.

8/10 Bra

ALCI

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Crap breakfast. Need more variety. Oatmeal was gone by 9pm. Only fruits were apples and lemons. No regular croissants. Jus mini muffins, bread and cereal.
Bodde här 1 natt i december 2023
Svar från Marcus Collins - General Manager 11 dec. 2023
I am so sorry that you were disappointed by breakfast. I hope we will host you again.

10/10 Fantastiskt

Andrea

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay. Everything was very clean, modern, well lit and accommodating. The breakfast was nice as well. There was a nice selection, and everything was fresh.
Bodde här 1 natt i december 2023
Svar från Marcus Collins - General Manager 11 dec. 2023
Thank you so much for your kind words. I am delighted to see that your experience was so good. I hope we will have the opportunity to host you again.

8/10 Bra

Richard

Bodde här 2 nätter i december 2023
Svar från Marcus Collins - General Manager 1 jan. 2024
Thank you so much for the positive rating. I am glad that you enjoyed your stay and hope to host you again some time soon.

4/10 Dåligt

Michael

Bodde här 3 nätter i november 2023
Svar från Marcus Collins - General Manager 5 dec. 2023
I am so sorry that you did not enjoy your stay. I recommend returning next April once all the upgrades are finished

8/10 Bra

Maria Diana

Reste med sin partner
Gillade: Personal och service och bekvämligheter
The faucet knob is difficult to lift when you want to use the shower head.
Bodde här 4 nätter i november 2023
Svar från Marcus - General Manger 2 dec. 2023
so sorry, and thank you, we got it fixed

6/10 Okej

David

Reste med familjen
Not a Good Night Sleep
The hotel was under construction, which was not an issue overall, except it was difficult to find the entrance from the street. The staff was friendly and helpful, and check-in went smoothly. That said, the room was pretty cold, despite turning up the heat. We were placed on the first floor next to the lobby, which made for a noisy morning. One of our neighbors sang at the top of her lungs and we could hear everything. Suffice to say, we didn't have a good night sleep. I'm not saying this is an awful place to stay, but perhaps we were unlucky this time. Once construction is completed, we'll likely give it another try when we're in the area.
Bodde här 1 natt i november 2023
Svar från Marcus Collins - General Manager 13 nov. 2023
wow, you really had the elements of a perfect storm. I am so sorry that that happened. Please do feel free to let us know about noisy neighbors. We can always make a diplomatic call. The heating should work also, so I will make sure we have a look at your room. I am sorry that you were inconvenienced and uncomfortable. I was pleased to read that you would come back following construction completion. Hopefully we will welcome you back in the summer.

10/10 Fantastiskt

Sandra, Hamilton

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great access directly off the highway, and directly across from the mall. Lots of parking. They're under construction apparently, but other than some construction fences, I was not aware of it. Met three front desk staff, one to check-in, one helped me with some food and bev and one checked me out. They were all wonderful and helpful. Would stay here again.
Bodde här 1 natt i november 2023
Svar från Marcus - General Manager 18 nov. 2023
Thank you so much for your kind review. I am so glad that you weren't troubled by the construction next door and particularly pleased that you connected with the staff and enjoyed meeting them. I very much hope that we will host you here again soon

6/10 Okej

Melanie

Gillade: Personal och service
Gillade inte: Renlighet
Bodde här 1 natt i november 2023
Svar från Marcus Collins - General Manager 15 nov. 2023
Thank you for your feedback. I am sorry that your stay was not as it should have been. I hope you will try us again once all the updates have been completed

6/10 Okej

Philip

Gillade: Personal och service och boendets skick och faciliteter
Noisy
Bodde här 1 natt i november 2023
Svar från Marcus Collins - General Manager 8 nov. 2023
Thank you for providing feedback. I am sorry that you found the hotel noisy. As we move into Fall and the whirr of the AC units stop and the whirr of the heaters have not quite picked up, outside noise does come in more. I am sorry that you were disturbed.

8/10 Bra

Robert

Reste med familjen
Gillade: Renlighet och personal och service
The property is undergoing a renovations which we were notified of prior to our stay. The hotel was clean and the staff was very friendly and helpful.
Bodde här 1 natt i november 2023
Svar från Marcus - General Manger 6 nov. 2023
Thank you so much for your feedback. I am glad that you enjoyed your stay and got to connect with the staff.